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Quality Inn & Suites I-81 Exit 7

2.5 star property

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Photo gallery for Quality Inn & Suites I-81 Exit 7

Seasonal outdoor pool
Lobby
Free self parking
Free daily self-serve breakfast
Standard Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Housekeeping
  • Parking included
$92
includes taxes & fees
Aug 31 - Sep 1

Explore the area

View in a map
260 Bristol East Road, Bristol, VA, 24202
  • The Virginian Golf Club
    ‪5 min drive‬
  • Paramount Center for the Arts
    ‪8 min drive‬
  • Bristol Caverns
    ‪18 min drive‬
  • Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(46 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(21 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Oversized Walk-In Shower)

Room, 1 King Bed, Accessible, Non Smoking (Oversized Walk-In Shower) | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking (Oversized Walk-In Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed with Sofa bed, Non Smoking

Standard Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Suite, 1 King Bed with Sofa bed, Non Smoking

8.2 out of 10
Very good
(11 reviews)
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Quality Inn & Suites I-81 Exit 7

Bristol hotel with free weekday breakfast
This smoke-free hotel features a 24-hour fitness center, a poolside bar, and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Quality Inn & Suites I-81 Exit 7 offers 65 accommodations with coffee/tea makers and hair dryers. 50-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Quality Inn & Suites I-81 Exit 7 features a 24-hour fitness center and a seasonal outdoor pool. A poolside bar is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a vending machine, a picnic area, and coffee/tea in a common area. Onsite self parking is complimentary.

Quality Inn & Suites I-81 Exit 7 is a smoke-free property.

A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Bristol
Quality Inn Bristol
Quality Inn Suites
Quality & Suites I 81 Exit 7
Quality Inn & Suites I-81 Exit 7 Hotel
Quality Inn & Suites I-81 Exit 7 Bristol
Quality Inn & Suites I-81 Exit 7 Hotel Bristol

Quality Inn & Suites I-81 Exit 7 Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 374 out of 948 reviews
Rating 8 - Good. 329 out of 948 reviews
Rating 6 - Okay. 133 out of 948 reviews
Rating 4 - Poor. 68 out of 948 reviews
Rating 2 - Terrible. 44 out of 948 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Byron

Stayed 1 night in May 2025

10/10 Excellent

Kathryn

Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca

Liked: Staff & service, property conditions & facilities
Efficient, clean, friendly, quiet. What’s not to love?
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Clean. Quiet. Comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Firendly staff great location
Stayed 5 nights in Apr 2025

8/10 Good

Joshua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service was great. Rooms were clean. Breakfast was good. Is outdated and could use updating.
Stayed 1 night in Apr 2025

10/10 Excellent

William

Business traveler
Liked: Amenities
Location
Stayed 1 night in Mar 2025

10/10 Excellent

Bobbie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2025

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Maureen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk checkin was quick and informative...friendly and welcoming. Breakfast was okay...nothing spectacular but ok..eggs had texture of a boxed powder mix. The room was clean and comfortable. My only complaint was outside trash overflow on first floor side exit door. Need to empty more frequently. Perkins restaurant was nice to have right next door. Overall good hotel.
Stayed 2 nights in Apr 2025

2/10 Terrible

Heather

Traveled with partner
Disliked: Cleanliness, staff & service
Booked my room 2 months in advance and was told my room was unavailable after I had stayed in another room at that hotel the night before. Desk clerk could only repeat the same thing over and over and offer me a double queen bed at their already increased race weekend rate and not even discounted for the inconvenience. If it were not for it being my anniversary and 500 miles from home I would have left.
Stayed 1 night in Apr 2025

8/10 Good

Owen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Tahir

Stayed 1 night in Mar 2025

8/10 Good

TONI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rodney

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Missy at the desk was exceptional, extremely warm & welcoming, made the check in process super easy and gave recommendations for places in the area. The rooms were also clean and comfortable
Stayed 1 night in Apr 2025

4/10 Poor

Jessica

Disliked: Staff & service, property conditions & facilities, room comfort

Don't Go Here

The room was clean, the bed was not comfy at all. The breakfast was not hot !! We left and went and got something.
Stayed 1 night in Apr 2025

2/10 Terrible

Rudy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the money
Stayed 2 nights in Apr 2025

10/10 Excellent

Anwar

Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025

2/10 Terrible

Kaly

Disliked: Cleanliness, staff & service, property conditions & facilities
I WISH I could give this place 0 stars. I am never one to write bad reviews because I understand everyone is trying their best, but this was a HORRIFIC EXPERIENCE!! We were doing a cross-country road trip and just needed the bare essentials out of a hotel. After an exhausting day of driving we arrive at the hotel and upon entering our room we find STINK BUGS! They were on the pillows, on the sheets, on the counter, on the air conditioning vent. EVERYWHERE!!! Disgusting!! We ended up having to book at another hotel down the street. Even still, I tried to give them the benefit of the doubt that it was a one off mistake and calmly called a few days later concerning a refund. When I called and spoke to the manager, LJ, her tone throughout the conversation did not express the least bit of surprise when hearing about my experience, making it seem as though this was not the first time. On top of that, she NEVER ONCE apologized for the conditions, the inconvenience, or ANYTHING!! I would NEVER recommend this hotel to even my worst enemy. Calling this "Quality Inn" is a JOKE!
Stayed 1 night in Apr 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good enough

This was an average experience. I was in a small room with one queen bed and all basic needs. I didn’t spend much time there. I didn’t use the breakfast but others seemed to enjoy it. I had a fly in the room that bothered me some, I just swatted it away from me. Parking space was a problem when coming in late at night. I worried some about my car.
Stayed 2 nights in Apr 2025

8/10 Good

Emilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice resf stop for the night.
Stayed 1 night in Apr 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friends Funeral

I went to Bristol, Va. For a dear friends funeral. my stay was was very comfortable, the room was was clean, which with me is very important. There was a bus load of teenage track team so the hotel was booked solid. The drsk clerks (day & night.) Were very helpful with my reservation, i had plans to stay 3 nights but changed my mind and wanted to change to 2 nights. They were friendly and accommodating. Definitely stay there again.
Stayed 2 nights in Mar 2025

8/10 Good

Keri

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value.
Stayed 1 night in Mar 2025

2/10 Terrible

Carolyn

Traveled with family
Disliked: Property conditions & facilities, room comfort

Dishonest. Bldg. needs repairs.

Outdoor air drifted in around perimeter of the heating unit. Had to tuck & stuff pillow's around the heating unit in between the unit and the built-in wood surround! Had to put both top bed covers at base of window to block more cold air. Hall carpet saturated road dust from rock salt. Hall carpets weren't vacuumed twice. Had to keep towels across bottom of entry door. American Staffers provided friendly service with a smile unlike India staffers. India female housekeeper was rude to 2 Female Guests accused them of trying to get extra towels & refused to give them extra towels. Causing one of them to speak to the India male India male that generally there each day [nice, honest man!]. One evening, female staffer told my daughter to wait until time to checkout to rebook our room. Yet hotel staff had booked our room by 8:45 AM long BEFORE our checkout time! RUDE! India female Housekeeper pounded on our door yelling "We must hurry-up and leave the room!" Our elderly Mother was extremely sick + barely able to walk. Her illness required constant, frantic, immediate, fast-paced attention holding us up from expedient packing/departure! We expedited our leaving as fast as possible. Later same day called to rebook & staffer lied [per employee's across the street] saying, "Hotel was 'Fully Booked', no available rooms." Employee's across the street swore that was not truthful and how they knew it was not truthful. One even called to book a room & was told a room was available!
Outdoor air entering faulty exhaust when not on brung in rock salt residue in outdoor air!
Stayed 3 nights in Feb 2025