6/10 Okay
Nathalie
Traveled with family and small children, Business traveler
Nov 24, 2024
Disliked: Staff & service
Upon check in we were told to wait immediately because someone else was waiting when they weren’t even in line. When I was able to go up next and check in we were informed that our room wasn’t ready. Mind you, I called at 2 pm to let the hotel know I we were on our way and we have an infant with us as well. The lady who checked me in stated the room wasn’t ready because they were fully booked the night before but if I called letting the hotel know that we were on our way and check in was at 3 pm then wouldn’t they try to get it cleaned since there’s nobody in that room anymore. Anyways, we waited a little over an hour to get into our room. I had to breastfeed in the lobby area because our room was not ready. The rooms were “okay”, they look outdated and the door and bath tubs look old. The rug was also very dirty with so many stains. We only stayed one night but I would not stay here again.
Nathalie
Stayed 1 night in Nov 2024