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SureStay Hotel by Best Western Brownsville

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Brownsville

Relax in style at our lobby, featuring a reception desk, comfortable seating, and a vibrant artwork.
Welcome to our reception area, featuring a reception desk, ceiling fan, and large window with a door leading outside.
Relax in comfort with a large bed, a chair, and a desk, set against a neutral backdrop.
Compact hotel room with a kitchenette, desk, and flat-screen TV.
Enjoy a homey atmosphere in this well-appointed room, featuring a central kitchen area with a refrigerator, microwave, and coffee machine.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
825 N Expressway, Brownsville, TX, 78520
  • Gladys Porter Zoo
    ‪2 min drive‬
  • Sunrise Mall
    ‪2 min drive‬
  • Valley Baptist Medical Center
    ‪4 min drive‬
  • Brownsville, TX (BRO-Brownsville-South Padre Island Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Individually furnished, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | Individually furnished, desk, laptop workspace, blackout drapes

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Individually furnished, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Individually furnished, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Hotel by Best Western Brownsville

Brownsville hotel with free breakfast
Laundry facilities, a 24-hour front desk, and RV/bus/truck parking are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a front-desk safe.
SureStay Hotel by Best Western Brownsville offers 52 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Brownsville hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers laundry facilities, a front-desk safe, and RV/bus/truck parking. Onsite uncovered self parking is complimentary.

SureStay Hotel by Best Western Brownsville is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.10 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0.1 per 24-hour period (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Americas Best Value Inn Brownsville
Americas Best Value Inn Hotel Brownsville
Americas Best Value Inn-Brownsville/South Padre Island Hotel
Americas Best Value Inn-Brownsville/South Padre Island
SureStay Brownsville
SureStay Hotel Best Western Brownsville
SureStay Best Western Brownsville
SureStay Hotel Brownsville by Best Western
Surestay By Best Brownsville
SureStay Hotel by Best Western Brownsville Hotel
SureStay Hotel by Best Western Brownsville Brownsville
SureStay Hotel by Best Western Brownsville Hotel Brownsville

SureStay Hotel by Best Western Brownsville Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 193 out of 486 reviews
Rating 8 - Good. 119 out of 486 reviews
Rating 6 - Okay. 77 out of 486 reviews
Rating 4 - Poor. 47 out of 486 reviews
Rating 2 - Terrible. 50 out of 486 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Juana

Liked: Cleanliness, staff & service, property conditions & facilities
Good val
Stayed 2 nights in Apr 2025

2/10 Terrible

Alberto

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jose

Stayed 1 night in Apr 2025

10/10 Excellent

Angel

Stayed 1 night in Mar 2025

10/10 Excellent

Lucio

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Francisco

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Well the tv didn’t work and I was bored wanted to see a good movie and than not enough toilet paper had to go ask for some and also the light bulbs were out in the restroom
Stayed 2 nights in Mar 2025

10/10 Excellent

EDUARDO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish the Pool was open!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk excelent customer service
Stayed 3 nights in Mar 2025

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Fabian

Stayed 2 nights in Feb 2025

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Loribeth

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We picked this hotel because it had two king beds and fit our whole family comfortably. We were pleasantly surprised by how large the room was. Lizette was really helpful at check in and gave us the BEST recommendations for local restaurants. I am extremely happy and would definitely stay here in the future.
Stayed 1 night in Mar 2025

10/10 Excellent

Diana

Stayed 1 night in Mar 2025

6/10 Okay

Francisco

Traveled with partner
Liked: Cleanliness, amenities
Well pillow were not good they were so flat and the outlets didn’t work and had problem changing the tv but other than that it was good
Stayed 2 nights in Feb 2025

6/10 Okay

Norma

Traveled with family
Disliked: Staff & service
The room was clean , air didn’t work at nights no electric outlets in the restroom to connect a blow dryer Check out person was not very nice dint want to provide with a receipt
Stayed 2 nights in Feb 2025

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities
Un buen lugar para hospedarse.
Stayed 1 night in Mar 2025

6/10 Okay

Wes

Liked: Staff & service
Disliked: Property conditions & facilities
AC would not work in room after I checked in. Hotel said they did not have any other rooms but finally let me know there was a room with a non-working TV. AC is much more important that TV so I moved and then all was ok. Hotel is OK but nothing special.
Stayed 1 night in Mar 2025

8/10 Good

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Convenient to shopping and city.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Leonardo

Stayed 2 nights in Feb 2025

8/10 Good

Marisol

Stayed 1 night in Feb 2025

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was amazing we had a terrible time before at a near by motel 6 we requested to view the room before booking. She showed exceptional customer service and showed us the room.
Stayed 3 nights in Jan 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Sheila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly Staff members did a great job, making my stay of 3 days and 2nights very nice. Yes, I would make reservations there again.
Stayed 2 nights in Jan 2025