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Hotel de Orangerie by CW Hotel Collection - Small Luxury Hotels of the World

4.0 star property

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Photo gallery for Hotel de Orangerie by CW Hotel Collection - Small Luxury Hotels of the World

Bar (on property)
Exterior
Classic Room (Heritage) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Interior
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • 24/7 front desk
  • Room service
  • Parking available

Explore the area

Map
Kartuizerinnenstraat 10, Bruges, 8000
  • Bruges Market Square
    ‪3 min walk‬
  • Bruges Belfry
    ‪3 min walk‬
  • Bruges Christmas Market
    ‪3 min walk‬
  • Ostende (OST-Ostend-Bruges Intl.)
    ‪48 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room (next to the entrance)

Basic Double Room (next to the entrance) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Basic Double Room (next to the entrance)

  • 129 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room

Comfort Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Comfort Room

  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Room, Canal View

Romantic Room, Canal View | Living area | 29-cm flat-screen TV with digital channels, TV

Romantic Room, Canal View

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Deluxe Heritage)

Deluxe Room (Deluxe Heritage) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room (Deluxe Heritage)

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room (Heritage)

Classic Room (Heritage) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Classic Room (Heritage)

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

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Superior Room, Canal View | View from room

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About this property

Hotel de Orangerie by CW Hotel Collection - Small Luxury Hotels of the World

4-star hotel in Bruges Center
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and concierge services are onsite.
Hotel de Orangerie by CW Hotel Collection - Small Luxury Hotels of the World offers 20 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. 29-cm flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Bruges hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel de Orangerie by CW Hotel Collection - Small Luxury Hotels of the World is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8 AM and 10:30 AM.
Hotel de Orangerie by CW Hotel Collection - Small Luxury Hotels of the World has a restaurant serving breakfast only.
24-hour room service is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Self parking on site (EUR 30 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 30 for adults and EUR 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Shopping

Family friendly

  • Crib (surcharge)
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • On a river
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Lever door handles

More

  • 1 building
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 29-cm flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for EUR 15 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.98 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 30 for adults and EUR 20 for children
  • Airport shuttle fee: EUR 100 per room
  • Self parking fee: EUR 30 per night
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

De Orangerie
De Orangerie Bruges
Romantik Hotel Orangerie Bruges
Hotel De Orangerie Bruges
Hotel Orangerie
Martins Orangerie Bruges
Martins Orangerie Hotel Bruges
Hotel Orangerie Bruges
Orangerie Bruges
Romantik Hotel Orangerie
Romantik Orangerie Bruges
Romantik Orangerie
Hotel de Orangerie
Romantik Hotel de Orangerie

Hotel de Orangerie by CW Hotel Collection - Small Luxury Hotels of the World Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 720 out of 897 reviews
Rating 8 - Good. 127 out of 897 reviews
Rating 6 - Okay. 34 out of 897 reviews
Rating 4 - Poor. 12 out of 897 reviews
Rating 2 - Terrible. 4 out of 897 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bruges stay

Excellent hotel in the heart of Bruges. Fantastic staff who were helpful and friendly. Breakfast was servedd in a lovely setting and plenty of choice. Drinks in the lounge by the fire was a small part of the day we looked forward to. An old building so do not expect huge bedrooms but very comfortable beds.
Stayed 4 nights in Feb 2025

10/10 Excellent

claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place to stay

Amazing place to stay. Staff was the best. Loved this hotel. Beautiful room and amazing service. Beautiful lounge with fireplace. Will come back.
Stayed 1 night in Feb 2025

10/10 Excellent

Asaad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
WiFi was drop constantly. It would happen every 5 minutes. After I mentioned it to the staff it did get better but it would still happen throughout the day. This was not a huge deal but became frustrating when I was try to address an issue with a previous hotel and the WiFi would drop and it delayed my conversation with them.
Stayed 2 nights in Jan 2025

10/10 Excellent

Vijay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bruges Boutique Hotel

Beautiful hotel situated in a quiet part and near the canal, close to plenty of fine restaurants Staff are lovely and helpful and gave fantastic dining recommendations
Stayed 3 nights in Jan 2025

6/10 Okay

Jennifer

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Pretty hotel, but not clean

This hotel was in a convenient location to walk around the city. It has a cozy sitting area for a drink and working fireplace. Room was large and comfortable. However, when it came to going to sleep, the pillow had a large orange stain that looked as though someone had used it and it wasn’t cleaned. There were numerous strands of long hair, as well as smaller hairs, as though someone slept in the bed and the sheets were not changed. The room telephone does not call down to the reception so I had to walk down to the lobby for assistance. They came and changed the sheets but did not seem surprised. Based on this, I cannot recommend this hotel because there are other beautiful hotels in the area.
Second set of stained pillowcase
Stayed 1 night in Jan 2025

10/10 Excellent

JESSICA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is probably one of the nicest hotels I’ve ever stayed in I cannot fault it
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A foggy winter weekend in Bruges

In Dutch we use the word mist for fog… it was foggy…misty? Or rather mystique? Bruges is beautiful in the fog in the winterperiod, when Christmas lights give it that little extra touch. The hotel was warm and welcoming, and beautifully decorated for Christmas. Centrally situated and next to the canal. I would avoid a room on the groundfloor with Frenchdoors leading directly onto the street… you cannot leave them ipen for one ( everyone passing can walk straight in) and secondly, you get woken up very early in the morning by the waste collection trucks in the street.
Stayed 1 night in Dec 2024

6/10 Okay

David

Disliked: Cleanliness, property conditions & facilities
The room service was sub standard. Didn’t even bother to make the bed, empty the bin or refresh bathroom products. On the second night there was no hot water in the shower. When we told the receptionist she shrugged and said it was because we were on the top floor.
Stayed 2 nights in Dec 2024

10/10 Excellent

Malenna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Experience
Stayed 1 night in Dec 2024

10/10 Excellent

Shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. It was our first time in Bruges and we couldn’t have picked a better hotel. The location couldn’t be any better. Right in the historic center yet the rooms are very quiet. The property is beautiful and really well decorated. The staff are incredibly friendly and always available to answer any questions. The breakfast was incredible, so much to choose from including crab and champagne!
Stayed 3 nights in Dec 2024

10/10 Excellent

Nuha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

martin

Stayed 1 night in Dec 2024

8/10 Good

Miryam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful but the bathtub and sink kept clogging up and wouldn’t drain. We only stayed one night but let the front desk know. Otherwise a great stay.
Stayed 1 night in Dec 2024

8/10 Good

Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pretty character hotel but the rooms are little tired. Superb breakfast. Staff were very welcoming & informative. The hotel is in a very convenient part of the town with only a short walk to everything.
Stayed 2 nights in Dec 2024

8/10 Good

Siobhan

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Gabriela

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose Hotel de Orangerie in Bruges to celebrate my birthday, but the experience was far from what we expected of a 4-star hotel. Despite notifying the hotel in advance of my birthday (which they acknowledged), there was no recognition upon check-in, even though my birthday was on my passport. We thought they might surprise us, but nothing came. Even after my husband mentioned it to Corinne at the front desk while asking for restaurant recommendations, there was no acknowledgment or gesture. We stayed in the “Romantic Room with Canal View,” but the windows were so dirty we couldn’t enjoy the view until I cleaned them. The fireplace didn’t work, the lamps flickered due to old wiring, and the bathroom needed extra cleaning. The water provided in reusable bottles appeared unwashed, so we purchased bottled water. On the second night, we moved to the “Heritage Room,” which was a nightmare. The bathroom light didn’t work and was never fixed. The room was filthy, with stained carpets, IKEA bedding, and moldy windows. The heater emitted a burnt plastic smell, and we discovered it was full of dust, trash, and items from previous guests. The showerhead came out of the wall, and the sink was clogged with sludge. At checkout, Corinne claimed she didn’t know it was my birthday and offered water and cookies as an afterthought, which we declined. This hotel fails to meet basic standards of hospitality or cleanliness and does not deserve its 4-star rating.
Stayed 1 night in Dec 2024

2/10 Terrible

Gabriela

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose Hotel de Orangerie in Bruges to celebrate my birthday, but the experience was far from what we expected of a 4-star hotel. Despite notifying the hotel in advance of my birthday (which they acknowledged), there was no recognition upon check-in, even though my birthday was on my passport. We thought they might surprise us, but nothing came. Even after my husband mentioned it to Corinne at the front desk while asking for restaurant recommendations, there was no acknowledgment or gesture. We stayed in the “Romantic Room with Canal View,” but the windows were so dirty we couldn’t enjoy the view until I cleaned them. The fireplace didn’t work, the lamps flickered due to old wiring, and the bathroom needed extra cleaning. The water provided in reusable bottles appeared unwashed, so we purchased bottled water. On the second night, we moved to the “Heritage Room,” which was a nightmare. The bathroom light didn’t work and was never fixed. The room was filthy, with stained carpets, IKEA bedding, and moldy windows. The heater emitted a burnt plastic smell, and we discovered it was full of dust, trash, and items from previous guests. The showerhead came out of the wall, and the sink was clogged with sludge. At checkout, Corinne claimed she didn’t know it was my birthday and offered bottled water and cookies as an afterthought, which we declined. This hotel fails to meet basic standards of hospitality or cleanliness and does not deserve its 4-star rating.
Stayed 1 night in Dec 2024

10/10 Excellent

MARTIN Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really enjoyable and relaxed experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kels

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the Staff are superstars, notably the Ladies on the Front Desk/ Breakfast. Knowledgeable, and eager to help. This was my favourite hotel I have stayed in this year to date. Thank you.
Stayed 2 nights in Nov 2024

10/10 Excellent

Clarey

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A+ hotel!

Such a lovely and quaint hotel- staff was excellent and very accommodating
Stayed 2 nights in Nov 2024

6/10 Okay

Catriona

Traveled with partner
Liked: Property conditions & facilities
From the sheer amount of positive reviews for this hotel, it made it a no brainer to book for our night in Bruges. The location is great, not too touristy or busy but easy enough to get the main parts of Bruges. But, I will say while overall it was good, it was honestly just good. For being a small luxury hotel you kind of expect/hope for it being more than good. The doors have no soundproofing so we got to hear the conversations of everyone who walked past which while it was off season didn’t cause too much disruption, it was still a bother. As for cleanliness, the room on the surface looks clean, but the nespresso and cups had dust and dirt in them, and the pillows and sheets on top were clean (the silk cover was a nice touch) but when you peel them back finding stains of all sorts kind of ruins the charm. As for the staff, I think we maybe checked in on a slow night or something. It was all a bit much, like too much almost me on the verge of going could you just let me get to my room. The kicker for me which knocked the staff down was that as a guest I really really really do not want to hear staff gossiping about guests in not an exactly quiet way. The staff in the morning were pleasant and nice but again we were just checking out so it was a quick interaction. Overall, when we come back it won’t be a ‘we have to go back there’ instead more of let’s see where else is available.
Stayed 1 night in Nov 2024

10/10 Excellent

Helena

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent boutique hotel in historic building

Cozy and elegant hotel. Old world charm, great location by the canal. Outstanding service, welcoming staff. Spacious room with nice decor and stylish bathroom.
Stayed 7 nights in Nov 2024