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Hotel de Orangerie by CW Hotel Collection - Small Luxury Hotels of the World

4.0 star property

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Photo gallery for Hotel de Orangerie by CW Hotel Collection - Small Luxury Hotels of the World

Bar (on property)
Exterior
Exterior
Deluxe Room (Deluxe Heritage) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • 24/7 front desk
  • Room service
  • Parking available

Explore the area

Map
Kartuizerinnenstraat 10, Bruges, 8000
  • Bruges Market Square
    ‪3 min walk‬
  • Bruges Belfry
    ‪3 min walk‬
  • Bruges Christmas Market
    ‪3 min walk‬
  • Ostende (OST-Ostend-Bruges Intl.)
    ‪48 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room (next to the entrance)

Basic Double Room (next to the entrance) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Basic Double Room (next to the entrance)

  • 129 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room

Comfort Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Comfort Room

  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Room, Canal View

Romantic Room, Canal View | Living area | 29-cm flat-screen TV with digital channels, TV

Romantic Room, Canal View

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Deluxe Heritage)

Deluxe Room (Deluxe Heritage) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room (Deluxe Heritage)

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room (Heritage)

Classic Room (Heritage) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Classic Room (Heritage)

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel de Orangerie by CW Hotel Collection - Small Luxury Hotels of the World

4-star hotel in Historical Center Bruges
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and concierge services are onsite.
Hotel de Orangerie by CW Hotel Collection - Small Luxury Hotels of the World offers 20 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. 29-cm flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Bruges hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel de Orangerie by CW Hotel Collection - Small Luxury Hotels of the World is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8 AM and 10:30 AM.
Hotel de Orangerie by CW Hotel Collection - Small Luxury Hotels of the World has a restaurant serving breakfast only.
24-hour room service is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Self parking on site (EUR 30 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 30 for adults and EUR 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Shopping

Family friendly

  • Crib (surcharge)
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • On a river
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Lever door handles

More

  • 1 building
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 29-cm flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for EUR 15 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.98 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 30 for adults and EUR 20 for children
  • Airport shuttle fee: EUR 100 per room
  • Self parking fee: EUR 30 per night
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

De Orangerie
De Orangerie Bruges
Romantik Hotel Orangerie Bruges
Hotel De Orangerie Bruges
Hotel Orangerie
Martins Orangerie Bruges
Martins Orangerie Hotel Bruges
Hotel Orangerie Bruges
Orangerie Bruges
Romantik Hotel Orangerie
Romantik Orangerie Bruges
Romantik Orangerie
Hotel de Orangerie
Romantik Hotel de Orangerie

Hotel de Orangerie by CW Hotel Collection - Small Luxury Hotels of the World Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 701 out of 877 reviews
Rating 8 - Good. 126 out of 877 reviews
Rating 6 - Okay. 34 out of 877 reviews
Rating 4 - Poor. 12 out of 877 reviews
Rating 2 - Terrible. 4 out of 877 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pretty character hotel but the rooms are little tired. Superb breakfast. Staff were very welcoming & informative. The hotel is in a very convenient part of the town with only a short walk to everything.
Stayed 2 nights in Dec 2024

8/10 Good

Siobhan

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Gabriela

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose Hotel de Orangerie in Bruges to celebrate my birthday, but the experience was far from what we expected of a 4-star hotel. Despite notifying the hotel in advance of my birthday (which they acknowledged), there was no recognition upon check-in, even though my birthday was on my passport. We thought they might surprise us, but nothing came. Even after my husband mentioned it to Corinne at the front desk while asking for restaurant recommendations, there was no acknowledgment or gesture. We stayed in the “Romantic Room with Canal View,” but the windows were so dirty we couldn’t enjoy the view until I cleaned them. The fireplace didn’t work, the lamps flickered due to old wiring, and the bathroom needed extra cleaning. The water provided in reusable bottles appeared unwashed, so we purchased bottled water. On the second night, we moved to the “Heritage Room,” which was a nightmare. The bathroom light didn’t work and was never fixed. The room was filthy, with stained carpets, IKEA bedding, and moldy windows. The heater emitted a burnt plastic smell, and we discovered it was full of dust, trash, and items from previous guests. The showerhead came out of the wall, and the sink was clogged with sludge. At checkout, Corinne claimed she didn’t know it was my birthday and offered water and cookies as an afterthought, which we declined. This hotel fails to meet basic standards of hospitality or cleanliness and does not deserve its 4-star rating.
Stayed 1 night in Dec 2024

2/10 Terrible

Gabriela

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose Hotel de Orangerie in Bruges to celebrate my birthday, but the experience was far from what we expected of a 4-star hotel. Despite notifying the hotel in advance of my birthday (which they acknowledged), there was no recognition upon check-in, even though my birthday was on my passport. We thought they might surprise us, but nothing came. Even after my husband mentioned it to Corinne at the front desk while asking for restaurant recommendations, there was no acknowledgment or gesture. We stayed in the “Romantic Room with Canal View,” but the windows were so dirty we couldn’t enjoy the view until I cleaned them. The fireplace didn’t work, the lamps flickered due to old wiring, and the bathroom needed extra cleaning. The water provided in reusable bottles appeared unwashed, so we purchased bottled water. On the second night, we moved to the “Heritage Room,” which was a nightmare. The bathroom light didn’t work and was never fixed. The room was filthy, with stained carpets, IKEA bedding, and moldy windows. The heater emitted a burnt plastic smell, and we discovered it was full of dust, trash, and items from previous guests. The showerhead came out of the wall, and the sink was clogged with sludge. At checkout, Corinne claimed she didn’t know it was my birthday and offered bottled water and cookies as an afterthought, which we declined. This hotel fails to meet basic standards of hospitality or cleanliness and does not deserve its 4-star rating.
Stayed 1 night in Dec 2024

10/10 Excellent

MARTIN Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really enjoyable and relaxed experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kels

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the Staff are superstars, notably the Ladies on the Front Desk/ Breakfast. Knowledgeable, and eager to help. This was my favourite hotel I have stayed in this year to date. Thank you.
Stayed 2 nights in Nov 2024

10/10 Excellent

Clarey

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+ hotel!
Such a lovely and quaint hotel- staff was excellent and very accommodating
Stayed 2 nights in Nov 2024

6/10 Okay

Catriona

Traveled with partner
Liked: Property conditions & facilities
From the sheer amount of positive reviews for this hotel, it made it a no brainer to book for our night in Bruges. The location is great, not too touristy or busy but easy enough to get the main parts of Bruges. But, I will say while overall it was good, it was honestly just good. For being a small luxury hotel you kind of expect/hope for it being more than good. The doors have no soundproofing so we got to hear the conversations of everyone who walked past which while it was off season didn’t cause too much disruption, it was still a bother. As for cleanliness, the room on the surface looks clean, but the nespresso and cups had dust and dirt in them, and the pillows and sheets on top were clean (the silk cover was a nice touch) but when you peel them back finding stains of all sorts kind of ruins the charm. As for the staff, I think we maybe checked in on a slow night or something. It was all a bit much, like too much almost me on the verge of going could you just let me get to my room. The kicker for me which knocked the staff down was that as a guest I really really really do not want to hear staff gossiping about guests in not an exactly quiet way. The staff in the morning were pleasant and nice but again we were just checking out so it was a quick interaction. Overall, when we come back it won’t be a ‘we have to go back there’ instead more of let’s see where else is available.
Stayed 1 night in Nov 2024

10/10 Excellent

Helena

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent boutique hotel in historic building
Cozy and elegant hotel. Old world charm, great location by the canal. Outstanding service, welcoming staff. Spacious room with nice decor and stylish bathroom.
Stayed 7 nights in Nov 2024

10/10 Excellent

Denise

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hospitality and staff so so helpful, perfect breakfast, and for my early breakfast needs, made me coffee. Room great and overlooked the canal. Did not get a chance but the owner will even give a tour of any part of the city you wish. Great pride of ownership. Very very nice.
Stayed 5 nights in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive and courteous.
Stayed 1 night in Nov 2024

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
What a beautiful and quaint hotel right in the heart of Bruges. The staff were extremely friendly and efficient. Lovely touches on checkin and checkout. Lovely breakfast too.
Stayed 3 nights in Nov 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful boutique hotel in the centre of Bruges and the staff and service during my stay were exceptional.
Stayed 1 night in Nov 2024

10/10 Excellent

Jason, phoenix

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in Bruges excellent staff
Stayed 1 night in Nov 2024

8/10 Good

Lynne

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The location of this property was fantastic as it was on a quiet street just off the main. As far as cleanliness, our room was clean, but our bathroom was not in due to a large clog of hair in the shower. I flooded the bathroom floor. Not exactly the way I wanted to start off the first hour of our visit. Our room itself had a very undesirable location. We weren’t even inside the hotel proper. And I was told that was because I did not book it directly with the hotel. The people who work there were very nice I just feel that I Wasn’t given adequate information about the room that we were Reserving. Expedia needs to do a better job of that explanation I never felt unsafe But I also never really felt like we were part of the hotel. I thought the lounge was very nice, Quiet and relaxing. After the bathroom flooding incident, no Adjustments were made To our bill.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mary Augusta

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely building in a great location. Beautiful decor, welcoming staff

10/10 Excellent

Jennifer

Stayed 3 nights in Oct 2024

10/10 Excellent

Brittanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024

10/10 Excellent

Rosemary

Traveled with partner
Wonderful stay. Staff very helpful and accommodating. Great location. It was a very pleasant stay. Would highly recommended.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jason, Albuquerque

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location possible. Place is quaint. Old but well kept. Staff is amazing and so friendly breakfast is wonderful. USA style coffee here. Hard to find!
Stayed 1 night in Oct 2024

10/10 Excellent

Bernadette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very helpful, very friendly.
Stayed 2 nights in Oct 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely but perfumed
The room was lovely, but they sprayed perfume in it and on the bedding. It smelled so strong that I ended up trying to figure out where it was sprayed and stuck all the smelly items in the hall in the middle of the night and tried to sleep with a window open. That meant to 6 am garbage collection woke me. I’d stay again as they fixed it night two, but I’d tell them not to perfume the room before arriving. Hotel staff is fantastic and location can’t be beat.
Room
Lounge
Lounge
Stayed 2 nights in Sep 2024

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our room and the staff was so helpful with everything! The property is very conveniently located.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place in the heart of Bruges
Stayed 2 nights in Oct 2024