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Ter Zaele Hotel

3.0 star property

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December 2024
January 2025

Photo gallery for Ter Zaele Hotel

Standard Double Room, 1 Bedroom | In-room safe, desk, iron/ironing board, rollaway beds
Lobby sitting area
Lobby sitting area
Exterior detail
Bar (on property)

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
  • Bar
  • Breakfast included
  • Pool
  • Housekeeping
  • Pet friendly

Explore the area

Map
Oostkerkestraat 40, Knokke-Heist, Westkapelle, 8300
  • Knokke Casino
    7 min drive
  • Bistro JETT
    14 min walk
  • Heist Station
    8 min drive
  • Ostende (OST-Ostend-Bruges Intl.)
    41 min drive

Room options

View all photos for Family Room, 1 Bedroom, Balcony

Family Room, 1 Bedroom, Balcony | In-room safe, desk, iron/ironing board, rollaway beds

Family Room, 1 Bedroom, Balcony

  • 484 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Comfort Double Room, 1 Double Bed, Balcony

Comfort Double Room, 1 Double Bed, Balcony | In-room safe, desk, iron/ironing board, rollaway beds

Comfort Double Room, 1 Double Bed, Balcony

  • 334 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, 1 Bedroom

Standard Double Room, 1 Bedroom | In-room safe, desk, iron/ironing board, rollaway beds

Standard Double Room, 1 Bedroom

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

ibis budget Knokke

Pet friendly
Free WiFi
Air conditioning
Breakfast available
4.0 out of 5, Very Good, (152)
The price is $94
per night
$100 total
includes taxes & fees
Jan 7 - Jan 8
ibis budget Knokke

About this property

Ter Zaele Hotel

3-star Knokke-Heist hotel with private balconies
This hotel features a bar/lounge, coffee/tea in a common area, and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, an arcade/game room, and a library.
Ter Zaele Hotel offers 18 accommodations with safes and hair dryers. Rooms open to balconies or patios. Cable television is provided.

Bathrooms include shower/tub combinations and complimentary toiletries. This Knokke-Heist hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This family-friendly hotel also offers a seasonal outdoor pool, a library, and a terrace. Complimentary uncovered self parking is available on site.

A complimentary continental breakfast is served each morning between 7:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Library
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • In-room refrigerator
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval, private entrance

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The seasonal pool will be open from June 06 to September 23

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Ter Zaele Hotel Knokke-Heist
Ter Zaele Hotel
Ter Zaele Knokke-Heist
Ter Zaele
Ter Zaele Hotel Hotel
Ter Zaele Hotel Knokke-Heist
Ter Zaele Hotel Hotel Knokke-Heist

Ter Zaele Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 22 out of 88 reviews" "
Rating 8 - Good. 36 out of 88 reviews" "
Rating 6 - Okay. 18 out of 88 reviews" "
Rating 4 - Poor. 9 out of 88 reviews" "
Rating 2 - Terrible. 3 out of 88 reviews" "

7.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

jason

Stayed 1 night in May 2023

2/10 Terrible

Huib

Stayed 1 night in Jul 2022

8/10 Good

Preston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very lovely accommodation and we were quite comfortable, The only problem i had was with the breakfast. It was a DIY affair and the choices were limited.
Stayed 1 night in Apr 2018

8/10 Good

David, London

Liked: Cleanliness, staff & service, room comfort
Quiet oasis near to many attractions
Total relaxation with very friendly staff and excellent food
Stayed 2 nights in Aug 2017

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem of a hotel
Although the Hotel was a little hard to find, it was not their fault that major road works were all around the area. The staff were fantastic and could not do enough for you, breakfast was excellent with plenty of choice and quantity. The Restaurant next door was brilliant, the food and wine superb. We used the hotel as a base for cycling each day, there was a covered area for the bikes and the staff were only too happy to supply maps and information. We would definitely stay again.
Stayed 6 nights in Aug 2017

6/10 Okay

Bo William

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Jul 2017

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay - brilliant hospitality. Room was a lovely size! Great location. Breakfast was yummy had everything you wanted - all fresh and you could help yourself to anything you wanted.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Very good host Family run Care about guests Could be better with little upgrading

6/10 Okay

Jeroen, London

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Friendly and helpful staff. Had a nice breakfast. Hotel is very old and although the room was clean, it looked worn down. To much old dusty decoration everywhere in the hotel.

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Das Hotel ist funktional, halt schon etwas in die Jahre gekommen, aber sehr sauber und ordentlich, die Mitarbeiter sind sehr nett und sehr bemüht
Stayed 2 nights in May 2023

10/10 Excellent

Domenico

Stayed 2 nights in Apr 2023

10/10 Excellent

Olga Flore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agréable mais pluvieux
Séjour agréable avec les hôtes très accueillants et attentifs aux besoins des voyageurs. L'hôtel situé dans un environnement naturel invite au repos (le contact avec les animaux du site est appréciable). Cependant, le temps n'était pas au rendez-vous 🌧️☔
Stayed 3 nights in Mar 2023

10/10 Excellent

Célina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel Ter Zaele
Séjour très agréable au sein d'un hôtel familial et très convivial. On s'y sent bien dès l'arrivée. Le personnel est très accueillant et gentil. Il n'y a rien a redire, l'hôtel et les chambres sont propres, le petit-déjeuner est vaste et copieux il y en a pour tout le monde! Petit jardin avec des animaux très mignons. Je recommande a 1000% !
Stayed 2 nights in Dec 2022

4/10 Poor

Verified traveler

Stayed 1 night in Dec 2022

8/10 Good

Marc

Stayed 5 nights in Sep 2022

8/10 Good

Erick

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Bon séjour
Bon séjour, staff sympa, bon petit dejeuner Par contre l’hôtel aurait besoin d’un bon coup de rénovation dans sa totalité
Stayed 3 nights in Aug 2022

8/10 Good

deville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

6/10 Okay

Marie-Claude

Traveled with family and small children, Traveled with pets
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Le personnel accueillant L’environnement calme Grand espace extérieur avec quelques animaux Le petit déjeuner de bonne qualité et copieux Chien admis Établissement vieillot et peu entretenu, odeur de renfermé Vieux meubles, tissus d’ameublement déchirés Pas de lit bébé (pourtant demandé lors de la réservation) Le plus inexcusable pour moi a été l’impossibilité d’utiliser la piscine intérieur tellement l’eau était gelée, j’avais expressément choisi cet hôtel pour la piscine car étant accompagnée par mon petit-fils de 2 ans à qui j’avais promis qu’il irait nager, avait pris dans sa petite valise son maillot de bain, ses bouées à bras, etc… Alors que nous avions tous enfilés nos maillots de bain, que nous étions enjoués de faire un petit plongeon après une journée bien remplie, je ne vous raconte pas la déception quand nous avons mis un pied dans l’eau. Comment expliquer à un enfant de 2ans, qui a attendu ce moment toute la journée, que finalement, il ne pourra pas se baigner ! Je suis très en colère contre l’établissement, car, ce n’est pas la peine de mentionner sur l’annonce la présence d’une piscine, s’il est impossible de l’utiliser, je considère ça comme de la publicité mensongère en vue d’attirer le client, car, il va de soit que je n’aurais jamais réservé cet hôtel si la piscine n’avait pas figurer sur l’annonce.
Stayed 1 night in Mar 2022

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

DENIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tres bon hotel
superbe patronne et personnel : hôtel simple mais très très bien restaurant très bon et serviable a recommander
Stayed 4 nights in Jun 2021

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Personeel was zeer vriendelijk, het eten in het restaurant was zeer lekker. Gebouw was verouderd en bij het ontbijt kregen we spijtig genoeg een bordje vlees en kaas dat reeds gebruikt was door andere gasten.
Stayed 2 nights in Jun 2021

8/10 Good

olivier

Liked: Cleanliness, staff & service
Cadre sympathique
Un personnel sympathique à l'écoute. Une trop forte odeur de chlore à la piscine. Sinon le cadre est sympathique.
Stayed 2 nights in Apr 2021

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
De ligging is tof en het personeel ook .Maar het hele gebouw reuk muf en is slordig , op de gang is maar 1 klein venster om te verluchten wat niet genoeg is en de kamer zelf met de venster open blijft muf en zeker als het warm is .
Stayed 3 nights in Sep 2020

8/10 Good

Chantal

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020