SureStay Plus Hotel by Best Western St Marys Cumberland

3.0 star property

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Photo gallery for SureStay Plus Hotel by Best Western St Marys Cumberland

Exterior
Property amenity
Lobby
Reception
Microwave, coffee/tea maker

Reviews

8.2 out of 10
Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
2710 Osborne Rd, St. Marys, GA, 31558
  • Naval Submarine Base Kings Bay
    ‪4 min drive‬
  • Cumberland Island Ferry
    ‪6 min drive‬
  • Cumberland Island National Seashore Visitor Center
    ‪6 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪38 min drive‬

Room options

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Jetted Tub (with Sofabed)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

SureStay Plus Hotel by Best Western St Marys Cumberland

St. Marys hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk. Housekeeping is available once per stay.
SureStay Plus Hotel by Best Western St Marys Cumberland offers 78 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This St. Marys hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

SureStay Plus Hotel by Best Western St Marys Cumberland features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Onsite self parking is complimentary. A total renovation of this property was completed in November 2021.

SureStay Plus Hotel by Best Western St Marys Cumberland is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)

Business services

  • Business center
  • Computer station
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Lever door handles
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 4 buildings
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Renovated entire property - November 2021
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 30.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cumberland Inn
Cumberland Inn St. Marys
Cumberland St. Marys
Cumberland Inn Suites
Cumberland Inn Suites
SureStay Plus Hotel by Best Western St Marys Cumberland Hotel

SureStay Plus Hotel by Best Western St Marys Cumberland Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 424 out of 990 reviews
Rating 8 - Good. 333 out of 990 reviews
Rating 6 - Okay. 126 out of 990 reviews
Rating 4 - Poor. 64 out of 990 reviews
Rating 2 - Terrible. 43 out of 990 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Karen

Stayed 7 nights in Feb 2025

8/10 Good

James

Stayed 2 nights in Feb 2025

8/10 Good

Thomas

Stayed 1 night in Feb 2025

8/10 Good

Rosemarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Constance

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
We were traveling with our labrador retriever. There is a very nice natural area with nice trees and a walk. The property provides poop bags if you don't have your own. Good area to exercise your dog and just enjoy the outside.
Stayed 1 night in Feb 2025

6/10 Okay

LESLIE

Traveled with partner
Liked: Cleanliness, staff & service
There was no hot water and someone walked into the room twice during our stay.
Stayed 4 nights in Feb 2025

10/10 Excellent

Janet

Unable to make it
Stayed 1 night in Feb 2025

10/10 Excellent

Rose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice. Our room was clean and tidy and looked very good.
Stayed 2 nights in Feb 2025

8/10 Good

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

suzanne, Miami

Liked: Staff & service
The room seemed very old and kind of skeevie
Stayed 1 night in Feb 2025

6/10 Okay

fredrick c

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Chris

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There was no hot water and the bed was very uncomfortable. We didn’t even stay the third night there because of our experience. We do not recommend!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Robert

Very friendly check-in
Stayed 1 night in Feb 2025

10/10 Excellent

Kaye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly service!
Stayed 1 night in Jan 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and well appointed. The staff super friendly and helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very quiet,clean and large. The property over all was very well kept. All the staff we dealt with were very nice. I would stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Quante

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed my stay and we would definitely go back
Stayed 2 nights in Jan 2025

10/10 Excellent

Charles

Traveled with partner
It was 1/2 way between the historic St Mary’s and Ft 95. Perfect for us.
Stayed 1 night in Jan 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good, but one think. I didn't have any hot water for my shower. But Everything eles was very good.
Stayed 1 night in Jan 2025

6/10 Okay

James

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The place is dated. The bathroom was not clean. The beds were ok.
Stayed 1 night in Jan 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Clifford J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Devin

Liked: Cleanliness
Stayed 3 nights in Jan 2025

8/10 Good

Henry

Stayed 1 night in Jan 2025