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SureStay Plus Hotel by Best Western St Marys Cumberland

3.0 star property

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western St Marys Cumberland

Exterior
Lobby
Property amenity
Reception
Microwave, coffee/tea maker

Reviews

8.2 out of 10
Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
2710 Osborne Rd, St. Marys, GA, 31558
  • Cumberland Island Ferry
    ‪5 min drive‬
  • Cumberland Island National Seashore Visitor Center
    ‪5 min drive‬
  • Naval Submarine Base Kings Bay
    ‪9 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪31 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Microwave, coffee/tea maker

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Jetted Tub (with Sofabed)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Jetted Tub (with Sofabed)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

Microwave, coffee/tea maker

Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

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About this property

SureStay Plus Hotel by Best Western St Marys Cumberland

St. Marys hotel with outdoor pool
An outdoor pool, a business center, and conference space are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Housekeeping is available once per stay.
SureStay Plus Hotel by Best Western St Marys Cumberland offers 78 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This St. Marys hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. A business center is on site. A complimentary breakfast is offered. This business-friendly hotel also offers an outdoor pool, a terrace, and barbecue grills. Complimentary self parking is available on site. A total renovation of this property was completed in November 2021.

SureStay Plus Hotel by Best Western St Marys Cumberland is a smoke-free property.

A complimentary breakfast is offered. An additional breakfast (subject to charges) is served daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)

Business services

  • Business center
  • Computer station
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Lever door handles
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 4 buildings
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Renovated entire property - November 2021
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 30.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 30.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cumberland Inn
Cumberland Inn St. Marys
Cumberland St. Marys
Cumberland Inn Suites
Cumberland Inn Suites
SureStay Plus Hotel by Best Western St Marys Cumberland Hotel

SureStay Plus Hotel by Best Western St Marys Cumberland Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 405 out of 952 reviews
Rating 8 - Good. 321 out of 952 reviews
Rating 6 - Okay. 124 out of 952 reviews
Rating 4 - Poor. 61 out of 952 reviews
Rating 2 - Terrible. 41 out of 952 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Henry

Stayed 1 night in Jan 2025

10/10 Excellent

Steven E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast
Stayed 1 night in Jan 2025

6/10 Okay

Mike

Stayed 1 night in Jan 2025

8/10 Good

Melissa

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
This was an OK hotel. I wish Expedia did a better job of indicating whether places are hotels or motels as that makes a difference to me. Overall, it wasn't bad. It was relatively clean the beds and pillows were comfy. I could stay again but it wouldn't be my first choice.
Stayed 2 nights in Dec 2024

10/10 Excellent

Bill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Kasia

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and friendly staff
Stayed 1 night in Dec 2024

8/10 Good

Martha

Liked: Property conditions & facilities
Clean, convenient to shopping and restaurants and not too far from 95 for a trip to/from FL
Stayed 1 night in Jan 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the property and the breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Shaun

Stayed 1 night in Dec 2024

6/10 Okay

Shane

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We have stayed at this property before when visiting our son who is stationed here the first time other than the worse pillows our stay was fine we spent little time in the room, and the only amenity we used was the continental breakfast which was decent for a best western. Due to a medical condition we asked for a bottom floor which they accommodated without issue however the room we were put in the door did not lock , the room smelled clean like an orange cleaner but trash was found along the edge of the bed , a sticky substance I had to clean off the night stand and of course the worst mini pillows . The water in our bathroom smelled like it was burning every time we used it. The water pressure was hardly enough to rinse the soap off so I certainly didn’t try washing my hair. The staff here is always terrific the hotel grounds are nice.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kimberly

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, peaceful.
Stayed 2 nights in Dec 2024

2/10 Terrible

Steve

This is a Motel, not a hotel
Once we arrived to check-in, we left and did not stay here. This is a motel, all rooms are outside. Surrounding area isn’t attractive to do anything that involves leaving the parking lot. Would be fine if I was working my contracting job, not for a couples getaway. Very disappointed none of the pictures or description reveals this in advance.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was excellent. Knowledgeable and helpful, made the overall experience better.
Stayed 1 night in Dec 2024

2/10 Terrible

Amyory

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2024

2/10 Terrible

melissa

Stayed 2 nights in Nov 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Suresh, Roswell

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hotel was clean but bed was very squeaky and uncomfortable. Unable to sleep.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Cindy L

Liked: Staff & service, amenities, property conditions & facilities
Close to shopping
Stayed 1 night in Sep 2024

10/10 Excellent

Margaret

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Dog friendly. Great check-in staff (Trisha I think). Clean well kept room. Definitely would stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

AL

Liked: Amenities
Cozy and out of the Big Rush
Stayed 1 night in Nov 2024

10/10 Excellent

Matthias

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no reason for anything to say about it
Stayed 2 nights in Nov 2024

10/10 Excellent

Dakira

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Oct 2024