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SureStay Plus Hotel by Best Western St Marys Cumberland

3.0 star property

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western St Marys Cumberland

Exterior
Property amenity
Outdoor pool
Lobby
Microwave, coffee/tea maker

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Air conditioning
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

Map
2710 Osborne Rd, St. Marys, GA, 31558
  • VA St Marys
    ‪4 min walk‬
  • St. Marys Railroad Museum
    ‪4 min drive‬
  • Naval Submarine Base Kings Bay
    ‪9 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪31 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Jetted Tub (with Sofabed)

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Jetted Tub (with Sofabed)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed) | Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

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Exterior

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About this property

SureStay Plus Hotel by Best Western St Marys Cumberland

St. Marys hotel with outdoor pool
An outdoor pool, a business center, and conference space are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Housekeeping is available once per stay.
SureStay Plus Hotel by Best Western St Marys Cumberland offers 78 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This St. Marys hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. A business center is on site. A complimentary breakfast is offered. This business-friendly hotel also offers an outdoor pool, a terrace, and barbecue grills. Complimentary self parking is available on site. A total renovation of this property was completed in November 2021.

SureStay Plus Hotel by Best Western St Marys Cumberland is a smoke-free property.

A complimentary breakfast is offered. An additional breakfast (subject to charges) is served daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)

Business services

  • Business center
  • Computer station
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Lever door handles
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 4 buildings
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Renovated entire property - November 2021
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 30.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 30.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cumberland Inn
Cumberland Inn St. Marys
Cumberland St. Marys
Cumberland Inn Suites
Cumberland Inn Suites
SureStay Plus Hotel by Best Western St Marys Cumberland Hotel

SureStay Plus Hotel by Best Western St Marys Cumberland Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 388 out of 918 reviews
Rating 8 - Good. 310 out of 918 reviews
Rating 6 - Okay. 122 out of 918 reviews
Rating 4 - Poor. 59 out of 918 reviews
Rating 2 - Terrible. 39 out of 918 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

AL

Liked: Amenities
Cozy and out of the Big Rush
Stayed 1 night in Nov 2024

10/10 Excellent

Matthias

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no reason for anything to say about it
Stayed 2 nights in Nov 2024

10/10 Excellent

Dakira

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Oct 2024

8/10 Good

Heather

Traveled with family
Liked: Staff & service, amenities
This was a pleasant stay.
Stayed 2 nights in Jun 2024

10/10 Excellent

MaryBeth, Murrells Inlet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean quiet stay
Stayed 1 night in Nov 2024

8/10 Good

Kathleen

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Clean rooms, comfortable beds, excellent breakfast, good prices - equals excellent value
Stayed 1 night in Nov 2024

6/10 Okay

anna, hilliard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a slow process, but the hotel is decent enough for the price we paid. I would stay again. The lady that was working in the evening was very kind and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk personnel were so friendly and helpful. Thank.you!
Stayed 1 night in Oct 2024

8/10 Good

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
check in was a breeze. trisha was great. room was. ery clean
Stayed 2 nights in Oct 2024

10/10 Excellent

Laurie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet location. Clean rooms. Only downfall was that the tv did not pick up ABC and that was the only one I cared to watch. Other than that a pleasant experience
Stayed 1 night in Oct 2024

8/10 Good

James

Stayed 1 night in Oct 2024

8/10 Good

GP

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daily variety in hot breakfast buffet was a bonus. Flickering parking lot lights awaited Georgia Power and Electric to fix the problem, but made it hard to block out the disruptive sleep nuisance.
Stayed 4 nights in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful grounds and a very friendly and helpful staffing! The Bar and restaurant on site was a fun and great place to unwind. We will be back again
Stayed 3 nights in Oct 2024

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Shawn

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Bed very uncomfortable. Pillows were flat and the bedding smelled moldy. Room was basic and the parking lights were flashing all night long. I stayed there for 4 nights and wont be doing that again. Pictures of the room did not match to the actual room. Room access is outdoor with drive up parking. Lastly our room phone didnt work had to call front desk with my phone. They never came and fixed the phone.
Stayed 4 nights in Oct 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Michele

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice quiet place that made me feel safe and welcome
Stayed 1 night in Oct 2024

10/10 Excellent

Ernestine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional, knowledgeable and very helpful and friendly. The room, especially the mattress on the bed was excellent and exceeded my expectation. It was very clean and comfortable. Thanks.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Eli

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Escaped here during hurricane and it was perfect for us. Everyone was so helpful and accommodating!
Stayed 2 nights in Oct 2024

10/10 Excellent

mabelle

Traveled with family
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Marjorie

Disliked: Cleanliness
Comfortable bed and a spacious room! However, the potty had a smell. When I inspected, the accumulation of fecal matter under the rim was disturbing. I would not invite someone to my own house if I had not cleaned the potty adequately. I did show a photo to describe the situation to the person at the desk as we checked out so that he could understand that this was not a recent, but a long-standing accumulation.
Stayed 1 night in Oct 2024