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SureStay Plus Hotel by Best Western St Marys Cumberland

3.0 star property

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Photo gallery for SureStay Plus Hotel by Best Western St Marys Cumberland

Exterior
Lobby
Property amenity
BBQ/picnic area
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • 24/7 front desk
  • Parking included
  • Gym
$77
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
2710 Osborne Rd, St. Marys, GA, 31558
  • Naval Submarine Base Kings Bay
    ‪4 min drive‬
  • Cumberland Island Ferry
    ‪6 min drive‬
  • Cumberland Island National Seashore Visitor Center
    ‪6 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪38 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(40 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Jetted Tub (with Sofabed)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 King Bed, Accessible, Jetted Tub (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(39 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(34 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed) | 1 bedroom, premium bedding, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

9.4 out of 10
Exceptional
(8 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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Exterior

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About this property

SureStay Plus Hotel by Best Western St Marys Cumberland

St. Marys hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk. Housekeeping is available once per stay.
SureStay Plus Hotel by Best Western St Marys Cumberland offers 78 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This St. Marys hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

SureStay Plus Hotel by Best Western St Marys Cumberland features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Onsite self parking is complimentary. A total renovation of this property was completed in November 2021.

SureStay Plus Hotel by Best Western St Marys Cumberland is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)

Business services

  • Business center
  • Computer station
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Lever door handles
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 4 buildings
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Renovated entire property - November 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 30.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cumberland Inn
Cumberland Inn St. Marys
Cumberland St. Marys
Cumberland Inn Suites
Cumberland Inn Suites
SureStay Plus Hotel by Best Western St Marys Cumberland Hotel

SureStay Plus Hotel by Best Western St Marys Cumberland Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 459 out of 1006 reviews
Rating 8 - Good. 325 out of 1006 reviews
Rating 6 - Okay. 123 out of 1006 reviews
Rating 4 - Poor. 57 out of 1006 reviews
Rating 2 - Terrible. 42 out of 1006 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ekaterina

Stayed 1 night in Jun 2025

8/10 Good

Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great kinda though us off alittle because the di
Stayed 1 night in May 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful.
Stayed 2 nights in May 2025

6/10 Okay

Ross

Disliked: Amenities
The property is just average, but the price per night
Stayed 1 night in May 2025

8/10 Good

Aneshia

Stayed 3 nights in May 2025

4/10 Poor

Irvin

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It was clean inside but the bathroom was not the best and the bathtub and drainage did not work.
Stayed 1 night in May 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

Not that great

The room needed major refurbishing.
Stayed 1 night in May 2025

8/10 Good

Tamara

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A little older but clean and acceptable. Staff was very friendly!
Stayed 2 nights in May 2025

10/10 Excellent

Othello

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dated but acceptable

Dated but acceptable. The room was clean and linens were clean. The only downsides were the curtains ( which didn't block the light outside), the loud a/c, and the room not being carpeted. But the breakfast was tasty and the staff were polite and professional.
Stayed 1 night in May 2025

4/10 Poor

Kathleen

Stayed 4 nights in Apr 2025

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Fawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visiting Cumberland Island

No worries what-so-ever, the stay was nice would book at this hotel again.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

It was clean and quiet. Bed was a little soft for my liking but ok. The grounds around pool were pleasant.
Stayed 1 night in May 2025

10/10 Excellent

Olga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good customer service and assistance
Stayed 1 night in May 2025

10/10 Excellent

Sharon, Lithia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what I needed.
Stayed 1 night in May 2025

10/10 Excellent

Olga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very professional, thorough and attention to detail.
Stayed 4 nights in May 2025

8/10 Good

Debora

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We've stayed here before and enjoyed it. This time we booked this place because it was so warm outside and wanted to enjoy the pool. However, a local I am assuming booked a room and hosted a pool party with about 20 kids and a mom that was constantly screaming and swearing at them so we, and other paying guests could not use it. We didn't complain because I didn't want to start any trouble or ruin the kids birthday.
Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Traveled with family

One Night Stopover

Staff was very nice. Nothing special about the room, but clean. Hated the pillows, bed was a bit hard. Just a stop over - would stay one night again Had a nice outdoor area for grilling and chilling- pool was screened and shaded
Stayed 1 night in May 2025

8/10 Good

Debora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Showed up an hour after check-in and room was not ready. Suggested waiting in bar as it was happy hour but not willing to buy us a drink.
Stayed 1 night in May 2025

8/10 Good

Allen

Stayed 3 nights in May 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service
Convenient. Had a nice quiet room far away from traffic.
Stayed 1 night in Apr 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed using the private jet hot tub in the room. The front desk service is highly efficient, kind, and friendly. Well done!
Stayed 1 night in May 2025

4/10 Poor

Loredana, Fort Mill

Traveled with pets
Disliked: Cleanliness, staff & service, amenities
I had a disappointing stay at Sureplay Hotel. After a long drive, the check-in process was unusually slow due to staff training, which was frustrating. Unfortunately, the room didn’t meet basic cleanliness standards— the bathroom was not properly cleaned, and the TV remote was sticky and dirty. The TV itself was also in poor condition. I expected a more comfortable and welcoming experience.
Stayed 1 night in May 2025