10/10 Excellent
Rebecca
Traveled with family
Jun 2, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok well I almost passed this property up and didn’t stay there , but I am ABSOLUTELY so grateful and happy I decided to stay there. I will say I used Expedia to book my reservation from the very beginning and that was the WORSE mistake of my life . It was supposed to be for 2 nights and they only did it for one and the next morning bin finding out we only was reserved for 1 night so I had to contact Expedia and they couldn’t do anything at all and they were absolutely no help to me and so we had to end up making another reservation for one more night same hotel and guess what the Expedia rep freaking booked a reservation for me at a completely different hotel and they refused to switch it to the one I was already at . Every single staff member at this property was ABSOLUTELY amazing!!! Especially the African American woman who worked the front desk (I didn’t catch her name ) she had I think like purple hair she was so freaking nice and understanding and she let us stay on the property and swim and even heat our lunch up and the other lady she was a housekeeper and she had short hair and was ABSOLUTELY amazing to us as well and I cannot forget the Caucasian woman who worked 2nd shift and has dark black hair ..all of them ladies were so amazing and I’ll never forget how nice they were to me and my daughter and helped us so much ..I hope they never go anywhere and they really need a raise bc they def go over and beyond for their guest and they didn’t even hesitate to do so!
Rebecca
Stayed 1 night in May 2025