Citybox Brussels

3.0 star property

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Photo gallery for Citybox Brussels

Exterior
Junior Suite | Desk, laptop workspace, free WiFi, bed sheets
Junior Suite | Desk, laptop workspace, free WiFi, bed sheets
Reception
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Pet friendly
  • Free WiFi
  • Business services

Explore the area

Map
Rue Dejoncker 53, Brussels, Bruxelles, 1060
  • Avenue Louise
    ‪2 min walk‬
  • Place du Grand Sablon
    ‪14 min walk‬
  • Royal Museums of Fine Arts of Belgium
    ‪16 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪26 min drive‬

Room options

Double Room Small

  • 118 sq ft
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

  • 301 sq ft
  • Sleeps 4
  • 1 Queen Bed

Single Room

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

Family Room

  • 215 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

Double Room

  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

Twin Room

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Citybox Brussels

3-star hotel in Sint-Gillis
Along with a 24-hour business center, this hotel has a 24-hour front desk and express check-in. WiFi in public areas is free. Additionally, express check-out, a banquet hall, and a vending machine are onsite. Housekeeping is available once per stay.
Citybox Brussels offers 246 accommodations with hair dryers. This Brussels hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include showers with rainfall showerheads. Housekeeping is provided once per stay.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. This Brussels hotel also offers a vending machine, express check-in, and express check-out.

Languages

Dutch, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • No elevator

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 15 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Citybox Brussels Hotel
Citybox Brussels Brussels
Citybox Brussels Hotel Brussels

Citybox Brussels Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 205 out of 378 reviews
Rating 8 - Good. 102 out of 378 reviews
Rating 6 - Okay. 47 out of 378 reviews
Rating 4 - Poor. 17 out of 378 reviews
Rating 2 - Terrible. 7 out of 378 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Amber

Liked: Cleanliness, property conditions & facilities
Bare bones kind of spot
Very bare bones, basic rooms. On the plus, the beds were comfy, pillows and duvet were nice quality. Bathroom was clean, though compact. No shelf or space to put toiletries. No hand towel or face cloth, only 2 bath towels. There is no TV, fridge, kettle, safe or kleenex in the room. Basically, zero amenities. The flooring is a kind industrial vinyl over concrete, which I bet is off-gassing toxicity, and is cold and hard. It was clean though. The lighting is very dim in the room, it was hard to see at times. I was calling them the "interrogation" lights, because the angle from the ceiling was pointing at your eyes. Bizarre art of a lady in a bathtub full of bananas. We arrived at 12:45 and they charge 25 Euros extra to get the room before 15:00, even though it was empty. There is a kind of small communal kitchen in the basement where you can buy coffee in theory, but it did not work the day we tried. All the dishes were also dirty and unavailable the two times we went down there. Hotel Location is not awful, but it's not central to the stuff you want to see. You can get there by metro easily enough. There is a carrefour express grocery store nearby which is nice, and a Paul Bakery on the corner which is fabulous. Would not stay again unless had no viable other choice. Hotels were pretty expensive when we booked, but I would add a little more budget on the hotel, to try to get something a bit better.
Stayed 3 nights in Nov 2024

10/10 Excellent

khazzaivy

Stayed 1 night in Nov 2024

4/10 Poor

Jack

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overpriced ‘minimalism’
overpriced for the condition of hotel. No service and not even a kettle
Stayed 2 nights in Nov 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to shopping areas
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

NUBIA

Confortable!
Stayed 5 nights in Nov 2024

10/10 Excellent

guy michel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel

10/10 Excellent

Janice

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was basic but with everything you need and a bit more. A laundry was fantastic.
Stayed 3 nights in Nov 2024

8/10 Good

Dora

Stayed 4 nights in Nov 2024

10/10 Excellent

Suhas

Stayed 2 nights in Oct 2024

8/10 Good

Sunjeev

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

RAFAEL

Liked: Staff & service, property conditions & facilities, room comfort
Excellent place, recommended!
I stayed at Citybox twice with extended stays. The hotel is perfect: self check-in and a help desk with a lovely Indian guy and an Italian girl who speaks Spanish and is also very helpful. Room: small, good bed, good bedding, good light. Bring your own shampoo. Cleaning of hallways and common areas is poor 6 six floor smells terrible . Cleaning of your room is quite acceptable. Unbeatable location. Metro, bus, tram: right at the door. Excellent places to eat! Brussels is a very expensive city. This hotel is perfect for a good vacation. Don't expect five stars if you paid for three. Estuve dos veces en Citybox con estancias prolongadas. El hotel es perfecto: self check in y una oficina de ayuda con un chico indio encantador y una chica italiana que habla español también muy ayudadora. Habitación: pequeña, buena cama, buena ropa de cama, buena luz. Lleva tu propio shampoo. Limpieza de pasillos y zonas comunes mala 6 piso Limpieza de tu habitación bastante aceptable. Zona inmejorable. Metro, bus, Tram: a la puerta. Sitios para comer excelentes!Bruselas es una ciudad carísima. Este hotel está perfecto para unas buenas vacaciones. No esperes cinco estrellas si pagaste por tres.
You need your own shampoo
Stayed 10 nights in Oct 2024

10/10 Excellent

Kenneth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Easy to check in and pay. Room was great
Stayed 1 night in Nov 2024

8/10 Good

Simon

Stayed 3 nights in Nov 2024

10/10 Excellent

Maury

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Easy, automated experience. Good-sized room and bed, with all needed conveniences.
Stayed 1 night in Nov 2024

10/10 Excellent

RAFAEL

Stayed 6 nights in Oct 2024

8/10 Good

Isobel

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The hotel was well maintained and a little less than half an hour walk from Brussels Midi. It was also about half an hour walk into the centre of town. Check in and check out were super easy (12pm check out was much appreciated) and the luggage storage was really helpful and easy for us. The bed was so comfy as well we slept super well despite the noise of the trams from the street (we were on the fifth floor). We didn’t seem to have a fan in our bathroom which meant our towels didn’t dry very well but that was our only issue for the whole stay. Would recommend for sure
Stayed 3 nights in Nov 2024

4/10 Poor

Verified traveler

Traveled with partner
Liked: Property conditions & facilities
Not a good experience. No warm water and the heating was not working. Not worthy of the money
Stayed 1 night in Nov 2024

10/10 Excellent

Felicia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great hotel. Easy check in and out.
Stayed 1 night in Nov 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! Checking in and out was efficient with the machines. The hotel is in a good locality for eateries and sight seeing.
Stayed 2 nights in Nov 2024

8/10 Good

Fiona

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We were happy with our stay at CityBox. It is self check-in and check-out, which was straight forward, once I found the correct code. Comfortable and clean. Basic but, all that was needed for our stay which was to spend time exploring the city, not the hotel. There is a kitchen and laundry facility for guests to use. We used the kitchen/dining/chill area and stored things in the fridge. Only issue was there were no cups available for making tea/coffee on our last morning, which was disappointing. An improvement would be to have tea/coffee facilities in the room. Overall, a good stay and location for exploring what Brussels has to offer. Lots of shops/restaurants nearby.
Stayed 2 nights in Oct 2024

6/10 Okay

Karissa

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Very clean hotel. Area is perfect for public transport. Very noisy outside. Windows could be sound proof. On our second night we were awake from road works at 2 am & we could not sleep. So went to reception to ask for another room. We were given one on the other side of the building which helped. Towels could be bigger. There was no tv in room. Could do with a kettle & cups & no hand towels given.
Stayed 3 nights in Oct 2024

10/10 Excellent

Armando

Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great area
Stayed 1 night in Oct 2024

8/10 Good

YEW LEONG

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Caring
Stayed 2 nights in Oct 2024