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Crowne Plaza Brussels Airport by IHG

4.0 star property

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Photo gallery for Crowne Plaza Brussels Airport by IHG

Exterior
Bar (on property)
Lobby sitting area
Property amenity
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Air conditioning
  • Pet friendly
$129
includes taxes & fees
Sep 12 - Sep 13

Explore the area

View in a map
Da Vincilaan 4, Machelen, 1831
  • NATO Headquarters
    ‪4 min drive‬
  • Atomium
    ‪10 min drive‬
  • La Grand Place
    ‪15 min drive‬
  • Brussels (BRU-Brussels - National)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Park View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Park View

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed, Park View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, 1 Queen Bed with Sofa bed, Park View

  • 301 sq ft
  • Park view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(22 reviews)
  • 337 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Park View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed, Park View

  • 280 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Park View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Park View

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room

  • 280 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Presidential Suite, 1 King Bed, Park View

Presidential Suite, 1 King Bed, Park View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Presidential Suite, 1 King Bed, Park View

  • 678 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Senior Suite, 1 King Bed, Park View

Senior Suite, 1 King Bed, Park View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Senior Suite, 1 King Bed, Park View

  • 570 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Park View (Club Floor)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Park View (Club Floor)

  • 355 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Park View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed with Sofa bed, Park View

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Park view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, 1 Queen Bed

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Connecting Rooms

Room, 1 Queen Bed, Accessible, Connecting Rooms | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 Queen Bed, Accessible, Connecting Rooms

  • 280 sq ft
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(13 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Crowne Plaza Brussels Airport by IHG

4-star hotel in Diegem
Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a snack bar/deli, a sauna, and a 24-hour business center are onsite. Housekeeping is available on request.
Crowne Plaza Brussels Airport by IHG offers 315 accommodations with iPod docking stations and minibars. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Machelen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club and a sauna.
Crowne Plaza Brussels Airport by IHG features a health club and a sauna. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 17 meeting rooms. Event facilities measuring 9225 square feet (857 square meters) include conference space. This eco-certified hotel also offers a terrace, a vending machine, and multilingual staff. An area shuttle within 2 kilometers and a roundtrip airport shuttle at scheduled times are complimentary for guests. Onsite parking is available (surcharge), along with a car charging station.

Crowne Plaza Brussels Airport by IHG is a smoke-free property.

Local cuisine breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:30 AM.
Craft - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 6:00 AM to 11:00 PM at scheduled times
  • Free area shuttle up to 2 km
  • Secured, uncovered self parking on site (EUR 25 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Local cuisine breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; EUR 28 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Craft

Things to do

  • 24-hour gym
  • Sauna
  • Steam room

Family friendly

  • Children's games
  • Free area shuttle
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 17 meeting rooms
  • 24-hour business center
  • 9,225 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2003
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 28.00 per person
  • Uncovered self parking fee: EUR 25 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Brussels Airport Crowne Plaza
Crowne Plaza Brussels Airport
Crowne Plaza Hotel Brussels Airport
Crowne Plaza Brussels Airport Hotel
Crowne Plaza Brussels By Ihg
Crowne Plaza Brussels Airport
Crowne Plaza Brussels Airport by IHG Hotel
Crowne Plaza Brussels Airport an IHG Hotel
Crowne Plaza Brussels Airport by IHG Machelen

Crowne Plaza Brussels Airport by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 509 out of 843 reviews
Rating 8 - Good. 254 out of 843 reviews
Rating 6 - Okay. 57 out of 843 reviews
Rating 4 - Poor. 12 out of 843 reviews
Rating 2 - Terrible. 11 out of 843 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brigitte

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff us helpfull and polite. The rooms are clean and spacious. The garden is a very nice addition.
Stayed 1 night in Jun 2025

10/10 Excellent

Katherine, St. Louis

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and quiet. Transportation to airport was provided and was quick and easy
Stayed 1 night in May 2025

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect place to stay the night before our early flight out of Brussels. They have double beds for families, shuttle service to the airport and clean, spacious rooms.
Stayed 1 night in May 2025

8/10 Good

Virginia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice garden to sit in. Dining and bar available, food is okay. Checking was very pleasant but a tad slow (I think he was just new). The room was clean and comfortable, took a long time for the shower to get hot; you also have a separate tub if you prefer.
Stayed 1 night in May 2025

10/10 Excellent

stefano

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Wesley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient Hotel to Visit Brussels

This is a convenient hotel to use to visit Brussels as there is easy train access to the city centre.
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
I was only there a night, but it was very nice. The bed was very comfortable. The host was very nice also.
Stayed 1 night in Apr 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

MATT, Sherman Oaks

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is about a 5 minute shuttle ride from the airport. The shuttle bus also picks up from the near by Novotel Hotel. The shuttle is provided free to guests and runs every 30 minutes starting at 4am in the morning. It's an actual bus and not a van. There are racks available for luggage storage. Walking in, it's clean and smells nice. The staff was super efficient and got me checked in within a few minutes of me walking through the door. There is a restaurant on site, but I can't comment as we did not dine there. I had a queen sized bed room and it's enough for 2 people. The room has a fridge and a coffee maker. Though, I didn't try using their coffee maker because I don't know when's the last time it was cleaned out. There's a pretty big safe in the closet. The bathroom has a tub and a shower. Though, the shower itself is a little tight, but manageable. Bed was comfy, but it did get hot during the night and we set the temp all the way down, but that didn't cool the room down enough. Bathroom is big enough and not cramped at all. A couple of caveats is that this place is about 30 minutes away from the city center. You can either walk to the bus stop, take the shuttle back to the airport and take the subway or use Uber. We decided to use Uber as that comes out to about $35 vs, $11 one way using the subway and will probably take at least an hour to get to the city center. The's only 1 restaurant on site and I didn't see anything else in the area.
Stayed 1 night in Apr 2025

10/10 Excellent

Bilal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had dinner outside on the patio next to the pond. We were serenaded by all kinds of birds, frogs, etc.
Stayed 1 night in Apr 2025

10/10 Excellent

Yasser

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good all round
Stayed 1 night in Apr 2025

10/10 Excellent

Souad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not far from airport, good place .
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Margaret

Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to airport.
Stayed 1 night in Mar 2025

10/10 Excellent

Souad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near airport, good price , staff and service amazing
Stayed 1 night in Mar 2025

8/10 Good

Bettina

Stayed 1 night in Mar 2025

10/10 Excellent

Brooks

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Aileen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is perfect, very clean, spacious rooms, clean. But the staff is better, the best service oriented staff!
Stayed 1 night in Jan 2025

10/10 Excellent

Lynn

Stayed 1 night in Dec 2024

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wil stay again

Staff brilliant nice airy and comfortable hotel with the most important things Comfy bed and good pillows
Stayed 2 nights in Jan 2025

10/10 Excellent

Reynaldo

Liked: Cleanliness, staff & service, property conditions & facilities
thanks
Stayed 1 night in Jan 2025