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Holiday Inn Brussels Airport by IHG

4.0 star property

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Photo gallery for Holiday Inn Brussels Airport by IHG

Meeting facility
Lobby sitting area
Daily full breakfast (EUR 25 per person)
Lobby sitting area
Billiards

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • Pet friendly
  • Housekeeping
$120
includes taxes & fees
Nov 15 - Nov 16

Explore the area

View in a map
Holidaystraat 7, Diegem, Machelen, 1831
  • Place, NATO Headquarters
    ‪3 min drive‬
  • Place, Atomium
    ‪11 min drive‬
  • Place, La Grand Place
    ‪15 min drive‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪4 min drive‬

Room options

View all photos for Premium Room

Premium Room | Free minibar items, in-room safe, desk, laptop workspace

Premium Room

8.0 out of 10
Very good
(6 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Standard Room | Free minibar items, in-room safe, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(34 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed | Free minibar items, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(4 reviews)
  • 498 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

Free minibar items, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

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About this property

Holiday Inn Brussels Airport by IHG

4-star hotel in Diegem
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Holiday Inn Brussels Airport by IHG offers 310 air-conditioned accommodations with minibars (stocked with some free items) and minibars. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 4-star property consist of a 24-hour business center, 18 meeting rooms, and coworking spaces.

Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 16754 square feet (1556 square meters) include a conference center. This family-friendly hotel also offers a fitness center, a terrace, and an arcade/game room. For a surcharge, a shuttle from the hotel to the airport at scheduled times is offered to guests. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in January 2022.

Holiday Inn Brussels Airport by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Holiday Inn Brussels Airport by IHG has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Airport drop-off shuttle (surcharge) from 4:00 AM to 10:00 AM at scheduled times
  • Uncovered self parking on site (EUR 22 per night)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kreative Kuisine

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 18 meeting rooms
  • 24-hour business center
  • Conference center (16,754 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1971
  • Renovated entire property - January 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in fee for check-in between 4:00 PM and 8:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night, plus a deposit of EUR 25 per night
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.49 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 25 per person
  • Airport shuttle fee: EUR 5 per person
  • Airport shuttle fee per child: EUR 5
  • Uncovered self parking fee: EUR 22 per night
  • Pet deposit: EUR 25 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 4:00 PM and 8:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 25.0 per night
  • Service fee: EUR 5.50

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Brussels Airport Holiday Inn
Holiday Inn Brussels Airport
Holiday Inn Hotel Brussels Airport
Holiday Inn Brussels Airport Hotel
Brussels By Ihg Machelen
Holiday Inn Brussels Airport
Holiday Inn Brussels Airport by IHG Hotel
Holiday Inn Brussels Airport an IHG Hotel
Holiday Inn Brussels Airport by IHG Machelen
Holiday Inn Brussels Airport by IHG Hotel Machelen

Reviews

Holiday Inn Brussels Airport by IHG Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 168 out of 285 reviews
Rating 8 - Good. 82 out of 285 reviews
Rating 6 - Okay. 26 out of 285 reviews
Rating 4 - Poor. 5 out of 285 reviews
Rating 2 - Terrible. 4 out of 285 reviews

Reviews

10/10 Excellent

Bevis

Stayed 1 night in Jun 2025

8/10 Good

Mateusz

Stayed 1 night in Jul 2025

6/10 Okay

Kabwe

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Michael

Stayed 1 night in Jun 2025

6/10 Okay

Torrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was advertised as breakfast included. It wasn’t. It was 25€ per person. When we checked in the attendant stayed at his desk and never offered help or acknowledgment. When we checked out the attendant was wonderful, and kind-helped us to find the shuttle schedule and was very pleasant. The restaurant was lovely, clean, well decorated. The room was very nice, however to AC unit made a high pitched squeal when it was running and it was not conducive to a restful environment.
Stayed 1 night in Jun 2025

10/10 Excellent

DAYO

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Thanks for the welcoming and hospitable experience
Stayed 2 nights in Jun 2025

8/10 Good

Carlos

Liked: Cleanliness
Ok
Stayed 1 night in Jun 2025

10/10 Excellent

Grace

Liked: Staff & service
I loved it !!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Giuseppina

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Location very practical 10 minute walk to Diegem train station making is to get to Brussels. Very clean rooms. Very helpful staff.
Stayed 3 nights in May 2025

10/10 Excellent

EDWIN

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 2 nights in May 2025

10/10 Excellent

Andy

Liked: Staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Mazhar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bestever experience

Stayed 1 night in Apr 2025

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at Holiday Inn

Second stay here in 6 months. Room was avaiable before check in. Process was smooth. Free transportation to airport. Hotel and room are clean and spacious. Good service and food in restaurant.
Stayed 1 night in May 2025

10/10 Excellent

Bent Inge

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Pedro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything excellent but parking have to be paid.
Stayed 3 nights in Apr 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel. Shuttle service very limited

Very nice hotel. Nice restaurant and bar inside. But I didn't realize that their Airport Shuttle DOESN'T RUN from 10 AM to 5:30 PM. So only runs a little in the morning and a little in the evening. So it cost me 20 Euros to get from the airport to the hotel, even though it's only 3 Km away
Stayed 1 night in Apr 2025

10/10 Excellent

Alexandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 1 night in Mar 2025

10/10 Excellent

Bootan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth the money

The premium room was not worth 225€/night (without fees and taxes). Upon arrival the room was too cold (17°C), when I wanted to turn on heating the air conditioning was not working. There was a strange not-locked door inside the room connecting it to another room; the space behind it was covered only by a thin wall/possibly the door from the other room as well. The room was too noisy from all sides, I was not able to work from there. Additionally, there was quite a lot of dust on some surfaces and the furniture was worn out which didn't justify the price for a 4-star hotel. The water tap in the bathroom was sticking and squeaking so loudly that anyone outside could hear it whenever I tried to turn on the water. Also it took a while for the hot water to start flowing. I requested a room change but the hotel was fully booked during my stay. I stayed only for 2 nights but cannot imagine staying longer, definitely not a good value for the money. However, the breakfast was good. The location is close to the airport and NATO HQ, but there is nothing to do within walking distance. There are also no dining options around except for the hotel restaurant.
Stayed 2 nights in Mar 2025

10/10 Excellent

Zen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is amazing and the staff were very helpful and accommodating. I would definitely stay there again
Stayed 2 nights in Nov 2024

10/10 Excellent

Wolf

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close location to airport and train station. Room had newer look with plenty of room. Emily who checked us in was nice and made the process go smoothly.
Stayed 2 nights in Feb 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice restaurant
Stayed 1 night in Feb 2025

10/10 Excellent

Alison

Stayed 1 night in Jan 2025

8/10 Good

Mateusz

Stayed 1 night in Jan 2025

10/10 Excellent

Simrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent from start to finish
Stayed 2 nights in Dec 2024