Hotel des Galeries

4.0 star property

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Photo gallery for Hotel des Galeries

Exterior
Exterior detail
Reception
Double Room, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Bar
  • Laundry
  • Room service
  • Housekeeping
$186
includes taxes & fees
Feb 22 - Feb 23

Explore the area

View in a map
Rue des Bouchers 38, Brussels, 1000
  • Place, La Grand Place
    ‪3 min walk‬
  • Place, Brussels City Hall
    ‪3 min walk‬
  • Place, Manneken Pis Statue
    ‪6 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪15 min drive‬

Room options

Twin Room, 2 Twin Beds

9.2 out of 10
Wonderful
(19 reviews)
  • City view
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Double Room, 1 King Bed

9.4 out of 10
Exceptional
(23 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Duplex (Triple)

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

Duplex (Suite)

10.0 out of 10
Exceptional
(1 review)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Hotel des Galeries

4-star hotel in Quartier du Centre - Centrumwijk
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel des Galeries offers 23 accommodations with laptop-compatible safes and espresso makers. These individually decorated and furnished accommodations include desks. Beds feature Egyptian cotton sheets and premium bedding. 32-inch LED televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with designer toiletries, complimentary toiletries, and hair dryers. This Brussels hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary. This Brussels hotel also offers a library, a terrace, and multilingual staff.

Hotel des Galeries is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 22 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 18 for adults and EUR 7 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels
  • iPod dock

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.30 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 7 for children
  • Nearby parking fee: EUR 22 per day (820 ft away)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

des Galeries Brussels
Hotel des Galeries
Hotel des Galeries Brussels
Hotel Galeries Brussels
Galeries Brussels
Hotel des Galeries Hotel
Hotel des Galeries Brussels
Hotel des Galeries Hotel Brussels

Hotel des Galeries Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 652 out of 985 reviews
Rating 8 - Good. 262 out of 985 reviews
Rating 6 - Okay. 44 out of 985 reviews
Rating 4 - Poor. 19 out of 985 reviews
Rating 2 - Terrible. 8 out of 985 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Vikki

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Great dining recommendations, helpful friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Kiruthiga

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a great location
Stayed 3 nights in Oct 2025

8/10 Good

mary

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Location was great but alao was hard to get to.
Stayed 2 nights in Oct 2025

10/10 Excellent

rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Worked great for our stay.
Stayed 3 nights in Oct 2025

6/10 Okay

sanjay

I had a wonderful stay at Hotel des Galeries – the room, the ambiance, and most of the staff were excellent. However, the experience was soured by the attitude of one staff member at reception, Matt (mornings). From the moment we arrived early on October 27, he was unwelcoming and reluctant to help. Throughout our 4-day stay, he remained cold and unhelpful with even basic requests like local recommendations. The worst was on our last day: he arranged a taxi that never showed, and instead of assisting us, simply told us to find one on the street, offering no apology or guidance. For a hotel of this standard, such service is unacceptable. Everything else was great – but this particular staff member truly spoiled the otherwise warm experience.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ellis

Liked: Cleanliness, staff & service, property conditions & facilities
We ❤️ Enzo. We didn’t realize that we needed a key to use the electricity and WiFi so we were without those for our stay😖. No body’s fault but our own.
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming, terrific location, bright, large, clean rooms. Stay here whenever I am in Brussels.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mikhail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, good service. Thanks a lot.
Stayed 3 nights in Sep 2025

8/10 Good

Lindsay, Calgary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, better for couples than families with small kids. The apartment we stayed in was really cool and in a great location if you want the nightlife vibe, we had little kids so didn't do much at night. The room was soundproof so we didn't hear any noise. If we were a couple or group of friends 5 stars absolutely, with kids I give a 4.5. Really neat location!
Stayed 1 night in Sep 2025

4/10 Poor

Richard

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel des Galeries leaves a lot to be desired. Its marketing is misleading and does not reveal what it lacks. The picture of the arched glass ceiling is of the Galeries Royales Saint-Hubert and not the old hotel. People are not told: 1. It is in two locations, ~ 50 meters apart. Both places require walking to (as no cars are allowed in the areas). 2. No room safes. 3. No AC, one portable fan. 4. One Front desk, often vacant. 5. Unlit entry. 6. Shared mini fridge in common area. Recommendation is Avoid.
Stayed 3 nights in Sep 2025

6/10 Okay

Sarah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Niles

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We stayed here for five nights and it was a very disappointing hotel. The Good: This is located in a very convenient area and in the nice building of the Galeries, so the location is great. The size of the hotel room was very large. The Bad: There is no air conditioning, so the room can get very hot. Unfortunately, opening the windows at night is not a viable option. The noise echoes inside the Galeries building ALL NIGHT and is incredibly loud with people outside talking and yelling, so it it very hard if not impossible to sleep. Closing the windows does make it quiet, but then the room gets hot. The room was in an annex building that was shared by other tenants. It was old but fairly decorated. The lighting in the room and the bathroom is terrible. Just a few very dim bulbs. With today's LED bulbs, better lighting should not be an issue. The dark hallways and entrances are not very comforting. I would not recommend for someone who might feel unsafe in the dark. The elevator was broken for a day and that meant climbing 3 flights of stairs each time. The hotel lobby does not have someone there 24/7 and you cannot access the lobby for help. You have to find the phone number (not given) to call someone for help. We have made many trips to Europe and have had pretty good experience with most of our hotel choices. Unfortunately, I would NOT recommend this to anyone.
This is the darkness when walking into the elevator lobby.
Stayed 5 nights in Sep 2025

10/10 Excellent

Jourdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2025

10/10 Excellent

Gwen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to the square with plenty of restaurants and shopping and beautiful buildings. The staff are extremely friendly and helpful. Highly recommend this property.
Stayed 1 night in Sep 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Every part of this hotel stay was superb. Romantic, central, with truly the kindest staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ruby

Stayed 8 nights in Aug 2025

4/10 Poor

Theresa

Disliked: Staff & service, property conditions & facilities
Crazy hot and stuffy room with a window that only cracks open a little. Stifling hot. Also crazy loud outside all night long. So good luck if u stay here.
Stayed 1 night in Aug 2025

10/10 Excellent

Jo Winsyl, Pearland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Rommel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel reception staff were very helpful and accommodating. We arrived earlier than expected, and the receptionist kindly tried to arrange an early check-in for us. Unfortunately, the rooms were not yet ready. They also assisted us by providing clear directions to the buses and trains. Unfortunately, we didn’t get the chance to go downstairs and see what they offered for breakfast. I know it was available, but since we were always on the move, we ended up having breakfast elsewhere. The rooms were clean, spacious, and comfortable.
Stayed 2 nights in Jul 2025

8/10 Good

Shona

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It’s a nice hotel if you like minimalism. No Kleenex, no hairdryer(ZI didn’t wash my hair for 2 days)), bathroom is claustrophobic as there are no vents. It’s a NY style decor making it look stylish with no comfort. Beds and pillows were very clean and comfortable. Front desk Rodrigo was very helpful. Taxis cannot come to drop off or pick up so we had to lug our luggage to get there.
Stayed 1 night in Jul 2025

10/10 Excellent

Hiromi, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Cascade

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
located in the heart of old town Brussels, this property is an old architecture, with spacious rooms and well maintained conditions. I wish the staff on duty during the day was a bit more customer friendly and empathetic. A stone face with a uniform answer: we don't have any rooms until after 3pm really doesn't come across well. the guy in the evening shift was very friendly and flexible.
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Cute hotel that is not so clean

While the hotel is very cute, it has its share of problems. The room is not clean. There was a dirty cup of coffee when we checked in and the glasses were never changed. There were also fingerprint marks in the toilet room walls. The morning concierge was very nice. The ones at night not as much, they barely said hello or acknowledge people entering.
Stayed 3 nights in Jul 2025

10/10 Excellent

Allison Loudermilk

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay! The staff was so friendly and accommodating! We were able to store our luggage upon our arrival and departure. It is in such an amazing location close to many tourist attractions and many great places to eat and drink!
Stayed 1 night in Jun 2025

10/10 Excellent

Jane

Stayed 2 nights in Jun 2025