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Hotel Indigo Brussels - City by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Indigo Brussels - City by IHG

2 restaurants, breakfast, lunch, dinner served; vegetarian cuisine
Meeting facility
Exterior
Exterior
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Room service
  • Bar
  • Air conditioning

Explore the area

Map
Place Charles Rogier 20, Brussels, 1210
  • La Grand Place
    ‪14 min walk‬
  • Manneken Pis Statue
    ‪18 min walk‬
  • Royal Palace of Brussels
    ‪4 min drive‬
  • Brussels (BRU-Brussels - National)
    ‪36 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Living Area)

Suite, 1 Bedroom (Living Area) | Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom (Living Area)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds | Premium bedding, minibar, in-room safe, desk

Premium Room, Multiple Beds

  • 269 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

  • 178 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

View from room

Premium Room, 1 King Bed with Sofa bed

  • 269 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Twin Beds

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room

Premium bedding, minibar, in-room safe, desk

Premium Room

  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Twin Bed

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Hotel Indigo Brussels - City by IHG

4-star hotel in Saint-Josse-ten-Noode
This smoke-free hotel features 2 restaurants, a health club, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a coffee shop/cafe, and concierge services are onsite.
Hotel Indigo Brussels - City by IHG offers 284 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 30-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 2 meeting rooms are available. This Art Deco hotel also offers a health club, a terrace, and multilingual staff. A total renovation of this property was completed in January 2020.

Hotel Indigo Brussels - City by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Garden Kitchen - This restaurant specializes in vegetarian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Urban Picnic - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 24 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 27 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Garden Kitchen
  • Urban Picnic

Things to do

  • Health club
  • Shopping mall

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1927
  • Renovated entire property - January 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Paper towels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Nearby parking fee: EUR 24 per night(538 ft away; open 24 hours)
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo Brussels City
Indigo Brussels City By Ihg
Hotel Indigo Brussels City an IHG Hotel
Hotel Indigo Brussels - City by IHG Hotel
Hotel Indigo Brussels - City by IHG Brussels
Hotel Indigo Brussels - City by IHG Hotel Brussels

Hotel Indigo Brussels - City by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 370 out of 564 reviews
Rating 8 - Good. 133 out of 564 reviews
Rating 6 - Okay. 37 out of 564 reviews
Rating 4 - Poor. 15 out of 564 reviews
Rating 2 - Terrible. 9 out of 564 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vijaya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and well maintained

Beautiful place , cafe and snack bar for an add on perk. very clean and smells good. The best is , no plastic water. Hotel provide a glass bottle with and option to fill regular of carbonated water(nice) . Overall , love the staff and would stay again
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mukhtar

Stayed 3 nights in Jan 2025

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, close to train. Breakfast was amazing!
Stayed 5 nights in Dec 2024

8/10 Good

Bruce

Liked: Amenities
Good spot. Great staff
Stayed 5 nights in Dec 2024

10/10 Excellent

Samuel Liam

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

rae

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with fabulous service. Breakfast was fantastic and delicious. Only thing i disnt like was the room had no lights rxcept foe thw side bed light so a little to dark for me. But everything else was great 10/10!!
Stayed 3 nights in Jan 2025

6/10 Okay

David

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The room was dark. The bed was hard and uncomfortable. A foam topper was over a hard mattress, but it moved and made us feel like we were falling off the bed. At 4:30 am, the fire alarm went off with a canned message telling us to evacuate the hotel. This was in French and English. The alarm stopped, but no message alerted us that everything was ok or we still needed to evacuate. We found out later that day a staff member put bread in a toaster and then walked away to the toilet, forgetting about the toast that started to burn. When we returned to our room that evening, there was a letter from the staff apologizing for the inconvenience of being terrified at 4:30 in the morning. They provided a certificate for a free drink to make up for the trouble. Really? We were already back in the room for the night and had to leave early to catch a train the following day when nothing was open. A complimentary drink doesn't make up for the fire alarm and an additional slap in the face when nothing is open to use the certificate.
Stayed 3 nights in Dec 2024

8/10 Good

Nicolaos

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good all round experience. Staff were friendly. The rooms comfortable and well looked after. The hot breakfast could be improved and the food quality and options in the cafe also need to be reviewed. However, a good hotel and I would stay here again.
Stayed 3 nights in Dec 2024

8/10 Good

Borivoje, Glendale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Brussel north train station
Stayed 2 nights in Dec 2024

10/10 Excellent

Takanori

Stayed 1 night in Dec 2024

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel
Stayed 5 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I loved the hotel

I loved the location of this hotel. Very clean and comfortable.
Stayed 2 nights in Dec 2024

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service level at this hotel is amazing. Quickly resolved any issue's and queries. The breakfast was a typical continental breakfast; however certain things did run out and were not replaced. Our room was very big for our family and clean. Great central location for walking to the surrounding attractions.
Stayed 2 nights in Dec 2024

10/10 Excellent

Courtney

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and quaint. The staff are incredibly helpful and kind. They have a wonderful place to sit and enjoy a drink after a long day of exploring the city.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tejas

Stayed 6 nights in Aug 2024

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous hotel - a short walk from holiday markets and stunning Grand Place.
Stayed 1 night in Dec 2024

10/10 Excellent

INDIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Hakim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay that won’t disappoint you

We really enjoyed our stay! Staff friendly and helpful. Hotel is cool and has a jungle theme. Soundproof windows. Blackout room. Clean hotel. Cannot fault it at all! And perfectly proximity to city centre.
Stayed 1 night in Dec 2024

10/10 Excellent

Nicole, Derby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Denise

Stayed 2 nights in Dec 2024

10/10 Excellent

ROSE

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Great location and front desk staff

The Hotel Indigo location is a gem. Is has everything you need in a location. Metro right across and next to metro there’s Starbucks. And then there’s city walk with endless shopping and great restaurants.
Bedroom
Spereate shower with bathtub
Toilet is separate in the bedroom
Hotel Indigo an IHG hotel entrance
Stayed 2 nights in Dec 2024

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great family hotel.

A great hotel for families with a great restaurant. Very conviently located with a close parking garage.
Stayed 2 nights in Dec 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff Great room Loved it
Stayed 3 nights in Dec 2024

8/10 Good

Kerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel itself was lovely, room rather small. It was more the location, whilst a good spot, 5 minutes from train station and 15 minute walk to the main areas. A lot of homeless begging for money and got quite aggressive at times when you do not give or try and walk past, but this is not the hotels fault. Long as not having to walk alone I would recommend.
Stayed 4 nights in Nov 2024