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Hotel Indigo Brussels - City by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Indigo Brussels - City by IHG

2 restaurants, breakfast, lunch, dinner served; vegetarian cuisine
Meeting facility
Exterior
Exterior
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Pet friendly
  • Bar
  • Gym

Explore the area

Map
Place Charles Rogier 20, Brussels, 1210
  • Place Charles Rogier
    ‪1 min walk‬
  • Belgian Comic Strip Center
    ‪8 min walk‬
  • Brussels Christmas Market
    ‪14 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪36 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Living Area)

Suite, 1 Bedroom (Living Area) | Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom (Living Area)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds | Premium bedding, minibar, in-room safe, desk

Premium Room, Multiple Beds

  • 269 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

  • 178 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed with Sofa bed

  • 269 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Twin Beds

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room

Premium bedding, minibar, in-room safe, desk

Premium Room

  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Twin Bed

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Hotel Indigo Brussels - City by IHG

4-star hotel in Saint-Josse-ten-Noode
This smoke-free hotel features 2 restaurants, a health club, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a coffee shop/cafe, and concierge services are onsite.
Hotel Indigo Brussels - City by IHG offers 284 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 30-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 2 meeting rooms are available. This Art Deco hotel also offers a health club, a terrace, and multilingual staff. A total renovation of this property was completed in January 2020.

Hotel Indigo Brussels - City by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Garden Kitchen - This restaurant specializes in vegetarian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Urban Picnic - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 24 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 27 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Garden Kitchen
  • Urban Picnic

Things to do

  • Health club
  • Shopping mall

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1927
  • Renovated entire property - January 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Paper towels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Nearby parking fee: EUR 24 per night(538 ft away; open 24 hours)
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo Brussels City
Indigo Brussels City By Ihg
Hotel Indigo Brussels City an IHG Hotel
Hotel Indigo Brussels - City by IHG Hotel
Hotel Indigo Brussels - City by IHG Brussels
Hotel Indigo Brussels - City by IHG Hotel Brussels

Hotel Indigo Brussels - City by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 349 out of 531 reviews
Rating 8 - Good. 123 out of 531 reviews
Rating 6 - Okay. 36 out of 531 reviews
Rating 4 - Poor. 14 out of 531 reviews
Rating 2 - Terrible. 9 out of 531 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

CLAUDIA, Ayer

Traveled with group
Liked: Cleanliness
Had high expectations, but the rooms were weirdly configured. The lights were either ALL on or ALL OFF. Impossible to just have one on, never had that before. The toilet in the bathroom was so close to the sink that one was partially pushed into the metal legs of the sink which made it very uncomfortable. I liked that they provided bottles and fountains on every floor. The restaurant was supposed to be vegetarian with vegan options but they served plenty of meat. The vegan menu we had was a big disappointment, the appetizer was sour and the dessert inedible. They acknowledged that and made something else but if they knew it was bad, why serve it at all? Would not recommend.
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert Grahame

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for our need staff very friendly and very clean hotel the room was spacious and lovely would love to come back one day
Stayed 2 nights in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodations, great location.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Christina Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked staying here, it was off the busy area of the Grand Place but right next to a major train station (Rogier) where you could take the train anywhere. It's walking distance to the gran place (~20mins) and 15minutes walk from the bank of Belgium where alot of tour buses pick up from. The hotel itself is beautiful and I really enjoyed their abundance of breakfast options. The rooms were also really nice and peaceful. My biggest gripe about the hotel was the bathroom. They are doing a save water mission which I completely commend but it sucks when the water takes FOREVER to drain so if you brush your teeth or when your showering the water is still there. I had to get in the habit of coming back in 20mins or so if I can to take a cup of water and rinsing the sink out because of the slow drain. My other big gripe is the elevators. Even with 3 elevators you're still waiting for a considerable amount of time to use it because for some reason they all are not able to work at the same time. However it's a lovely hotel and wouldn't mind staying if I was to go back.
Stayed 5 nights in Nov 2024

10/10 Excellent

Zayna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service
Hotel was ok , not what i expected
Stayed 2 nights in Sep 2024

10/10 Excellent

Walda Christine, Niskayuna

Liked: Cleanliness, staff & service, property conditions & facilities
Aissa was very helpful to us with getting around town and planning day trip.
Stayed 5 nights in Oct 2024

8/10 Good

Tiwalola

Stayed 2 nights in Apr 2024

10/10 Excellent

Ramon, Miami

Stayed 1 night in Sep 2024

10/10 Excellent

Joel, Litte Ferry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is really good the bed 🛏️ the staff 10 star really Amazing
Stayed 2 nights in Sep 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel in convenient location. Good staff and courteous check-in and check-out.
Stayed 2 nights in Sep 2024

10/10 Excellent

Hamed

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well maintained hotel with friendly staff in a great location. Has essentially everything you would want in a hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rukiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and the decor was really cute.
Stayed 2 nights in Sep 2024

8/10 Good

Sandra Michelle

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff were efficient & welcoming Rooms too dark, had to use torch on phone to see at times!
Stayed 3 nights in Sep 2024

10/10 Excellent

O

Stayed 4 nights in Sep 2024

10/10 Excellent

Mark

Stayed 3 nights in Sep 2024

8/10 Good

LARRY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. Metro very close to the hotel.Immediate area pretty scruffy
Stayed 3 nights in Aug 2024

6/10 Okay

Anand

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Samra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Mojan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very apt that the hotel has a tropical theme, as the aircon in the room didnt work, the windows didnt open..absolutely Roasting. Only slept on one of the nights after a down pour when it was cooler. Made my work trip quite difficult and i had no energy after work to go to the gym or explore. How can you have a mainstream hotel with such obvious issues???
Stayed 4 nights in Aug 2024

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Exceeded our expectations!
I don’t even know where to start—this hotel exceeded our expectations. From the courteousness of the staff, to the comfort of the room and the amazing design and decor of the hotel, we were so pleased with our stay. The staff was helpful, breakfast was complete and delicious, and the hotel amenities were clean. We recommend this hotel for families!
Stayed 5 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rob
Staff are amazingly helpful and friendly, hotel is very nice, overall a great experience
Stayed 1 night in Aug 2024