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ibis Brussels Airport

3.0 star property

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Photo gallery for ibis Brussels Airport

Reception
Double Room, 1 Double Bed | Premium bedding, in-room safe, desk, laptop workspace
Bar (on property)
Exterior
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Parking available
  • Pet friendly
  • Laundry

Explore the area

Map
Bessenveldstraat 17, Diegem, Machelen, 1831
  • NATO Headquarters
    ‪18 min walk‬
  • Atomium
    ‪15 min drive‬
  • La Grand Place
    ‪18 min drive‬
  • Brussels (BRU-Brussels - National)
    ‪7 min drive‬

Room options

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Twin Beds

  • 165 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | Premium bedding, in-room safe, desk, laptop workspace

Double Room, 1 Double Bed

  • 165 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Restaurant

ibis budget Brussels Airport

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Parking available
3.6 out of 5, Good, (1001)
The price is $66
per night
$75 total
includes taxes & fees
Apr 4 - Apr 5
ibis budget Brussels Airport

About this property

ibis Brussels Airport

3-star hotel in Diegem
This smoke-free hotel features a bar/lounge, a snack bar/deli, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, dry cleaning, and laundry facilities. Housekeeping is available on request.
Ibis Brussels Airport offers 98 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers.

This Machelen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Machelen hotel also offers a terrace, a vending machine, and a garden. Onsite parking is available (surcharge).

Ibis Brussels Airport is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 5 AM and 10 AM.

Languages

Dutch, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 14 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 5:00 AM to 10:00 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (30 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from July 1 to August 31:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.49 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately EUR 18.00 for adults and EUR 9.00 for children
  • Self parking fee: EUR 14.00 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Ibis Brussels Airport
Ibis Hotel Brussels Airport
ibis Brussels Airport Hotel
ibis Brussels Airport Hotel
ibis Brussels Airport Machelen
ibis Brussels Airport Hotel Machelen

ibis Brussels Airport Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 130 out of 738 reviews
Rating 8 - Good. 306 out of 738 reviews
Rating 6 - Okay. 203 out of 738 reviews
Rating 4 - Poor. 73 out of 738 reviews
Rating 2 - Terrible. 26 out of 738 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Business traveler
Pretty unimpressive. I thought maybe I accidentally checked in at the Budget IBIS. Decent breakfast though.
Stayed 1 night in Nov 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the airport
Stayed 1 night in Nov 2024

6/10 Okay

Meaghan

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2024

10/10 Excellent

osayande

Traveled with partner
Liked: Amenities, property conditions & facilities
Cool
Stayed 1 night in Jul 2024

6/10 Okay

Barbara

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Stayed 1 night in Jun 2024

8/10 Good

Carl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Ron Ben

Stayed 1 night in Apr 2024

6/10 Okay

Rene

Stayed 1 night in Apr 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay !
Comfortable stay for 2 nights. Staff friendly and helpful. Room was clean with a good shower, hairdryer, reasonably comfortable bed, soft pillows. Buffet breakfast has a good selection of hot and cold items. The restaurant in the evenings can get busy, as there is not much else in the area. The De Lijn 272 bus stops very close to the hotel (150m) and goes to the airport (15 - 20 mins) or to Brussels Noord.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sakunthala

Traveled with family
Stayed 1 night in Feb 2024

6/10 Okay

Alice

Liked: Staff & service
The hotel was functional but not stellar. I had anticipated a shuttle service to the airport, but instead was instructed to take a city bus. There was nothing to eat until the restaurant opened at 18:00. The room itself was fine.
Stayed 1 night in Feb 2024

8/10 Good

Bradley

Business traveler
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

4/10 Poor

Tamara

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Benjamin

Stayed 1 night in Sep 2023

8/10 Good

Michael

Business traveler
Liked: Staff & service, room comfort
Nice
Stayed 1 night in Sep 2023

8/10 Good

Murray, Chelmsford

Stayed 4 nights in May 2023

2/10 Terrible

Megan, Lakewood

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The hotel is dated and near a refugee camp that is very poorly presented. The area and hotel itself were extremely loud, the corridors remained busy all night. You can hear planes taking off and cars driving along the road. We were quite far outside of the city, so we opted to get food at the hotel, by the way the restaurant is closed on weekends! So we were left with a “light” menu which was just overpriced pasta. I paid €7.50 for a water and €50 for spaghetti, and pizza. The room itself was dated and the mattress kept folding over every time we adjusted the sheet that didn’t fit. There was hair on the wall in the bathroom, and hair/ staines in the toilet. The door to the bathroom also didn’t secure, so make sure you’re comfortable with your guest if you’re not alone. After a terrible night sleep we had to be up at 4:30 am for our flight, the doors were locked and no one was at the desk to let us out. We finally found someone who was extremely rude to us, she just opened the door and went back. We had to walk up the road to catch the bus, and there is no sidewalk out the front. So my wife and I tried to go down the road in the back, however we were confronted by a man in a white Mercedes who slowed down next to us, then pulled up to block the pavement in front of us. We quickly turned around and headed back to the hotel, he followed us back to the hotel lot but wasn’t able to turn in because of a bar! We decided on the front way after that. Be careful if you stay here!!
Stayed 1 night in Mar 2023

10/10 Excellent

Hazem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean

6/10 Okay

Gavin

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No tea / coffee in room. No iron either. Breakfast was very poor. Not easy to get to from airport as a lot of the hotels have given up their transport. Staff were friendly and helpful though. It was clean albeit dated. 1 towel - fine as on my own, but difficult if you were a couple I guess! Bed and pillows were acceptable - had worse!
Stayed 1 night in Nov 2022

8/10 Good

See Hearn

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2022

8/10 Good

Janis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It does its job
It does its job for spending one night while waiting your next flight. Overpriced though.
Stayed 1 night in Sep 2022

10/10 Excellent

Luis

Stayed 1 night in Aug 2022

8/10 Good

Damilola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022