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The Usual Brussels

Property class: 4

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Photo gallery for The Usual Brussels

Restaurant
A hotel room with a large bed, a TV, a small table, and a chair.
A spacious indoor public area with multiple tables and chairs, featuring a central open space and ornate architectural details.
A modern building with a sign reading "The Usual."
A modern hotel room with a curved seating area, a flat-screen TV, and a coffee table.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • 24/7 front desk
The current price is $140
includes taxes & fees
Nov 1 - Nov 2

Explore the area

View in a map
Boulevard Adolphe Max 107, Brussels, 1000
  • Place, Rue Neuve
    ‪1 min walk‬
  • Place, Place Charles Rogier
    ‪2 min walk‬
  • Place, Brussels Christmas Market
    ‪9 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪17 min drive‬

Room options

View all photos for Sustainable Accessible Double

A modern hotel room with a bed, artwork, and a door.

Sustainable Accessible Double

  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sustainable Superior Double

A hotel room with a bed, pillows, a red pillow, a wall-mounted lamp, and framed posters on the wall.

Sustainable Superior Double

8.8 out of 10
Excellent
(5 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sustainable Small Double

A modern hotel room with a bed, a bedside table with a kettle, a wall-mounted shelf with books, and a unique U-shaped pillow.

Sustainable Small Double

  • 129 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Sustainable Standard Double

A modern hotel room with a large bed, a desk, a chair, and a window with a city view.

Sustainable Standard Double

8.8 out of 10
Excellent
(10 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sustainable Standard Twin

A hotel room with two beds, a wall-mounted light fixture, and framed artwork.

Sustainable Standard Twin

9.4 out of 10
Exceptional
(6 reviews)
  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Sustainable Superior Twin

A modern hotel room with a pool table, a bed, a chair, a vanity with a sink, and a large mirror.

Sustainable Superior Twin

  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Sustainable Executive King

A hotel room with a large bed, a TV, a small table, and a chair.

Sustainable Executive King

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The Cosy

A modern hotel room with a bed, a bathroom, and a view of the cityscape through a large window.

The Cosy

  • Sleeps 1
  • 1 Queen Bed

View all photos for The Usual

A hotel room with a bed, a wall-mounted shelf, a picture frame, and a wall-mounted lamp.

The Usual

  • Sleeps 2
  • 1 Queen Bed

View all photos for The Twin

A hotel room with two beds, a modern light fixture, a framed artwork, and a window with curtains.

The Twin

  • Sleeps 2
  • 2 Twin Beds

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About this property

The Usual Brussels

4-star hotel in Lower Town
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite. Weekly housekeeping is available.
The Usual Brussels offers 72 accommodations with hair dryers and blackout drapes/curtains. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Brussels hotel also offers multilingual staff, express check-in, and express check-out. A total renovation of this property was completed in April 2024.

The Usual Brussels is a smoke-free property.

The U Bar - Onsite café. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The U Bar

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Renovated entire property - April 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.60 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a fee for luggage storage before check-in and after check-out.
Property Registration Number 0720561233

Property class

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Maxhotel
Maxhotel Brussels
Maxhotel Hotel
Maxhotel Hotel Brussels
Maxhotel
The Usual Brussels Hotel
The Usual Brussels Brussels
The Usual Brussels Hotel Brussels

The Usual Brussels Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 142 out of 206 reviews
Rating 8 - Good. 41 out of 206 reviews
Rating 6 - Okay. 13 out of 206 reviews
Rating 4 - Poor. 5 out of 206 reviews
Rating 2 - Terrible. 5 out of 206 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing must go to place The staff are incredibly helpful and kind you cannot afford to miss this place
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very comfortable and clean.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place - our room was clean - the staff at the hotel was nice…
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely place about 15 mins walk from Grand Place. Staff are v friendly & helpful (take a bow, Itzel 😀). Breakfast is delicious. Rooms are clean & comfy. And Definitely a good place to be based to explore Brussels.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the usual. Small room with a view. Very comfortable bed. Great coffee. A bit on the pricier side for the breakfast but overall everything was as expected.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby every thing in the center location
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff very professional and very helpful very recommended
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
The room was tiny but clean, the bed was okay. The area was central to everything.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service was amazing and very professional. The hotel near to restaurant and mall .near to train
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here one night for a business trip. The room is a little small but quite cozy and comfortable. It locates near the place I visited and it is also near the famous square.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located….great hotel!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at The Usual was an incredible experience! Our room was very quiet and stayed plenty cool and dark, despite the fact that we were there during the big heat wave! The food and drinks from the U Bar were excellent and so convenient. Staff was friendly and helpful, especially Itzel! We felt the staff wanted us to be comfortable and enjoy our stay, and we did! The overall feel of the hotel is funky and modern, and I loved all the features that made it eco-friendly! We would definitely stay again. Thanks for being our sweet home away from home for 5 days!
Stayed 5 nights in Jun 2026
Verified review

4/10 Poor

Disliked: Amenities
Need improvement in terms of breakfast and also lot of improvement resend I. Rooms and also
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and perfectly located. It’s right in the city center, and the street is very nice, with several supermarkets just across the road. The staff were friendly, welcoming, and always helpful. I stayed for a week and truly loved the hotel, I would definitely love to stay here again. The room was beautiful, the decoration was amazing, and everything was spotlessly clean. The cafe was also very cozy. I highly recommend this hotel to everyone! Thank you for everything.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, helpful staff, easy access and good amenities
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and comfy, and the staff were very helpful.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location, near the Grand Palace and Brussels Nord station, making it perfect for short trips. Hotel room is spacious and clean. Staff provides excellent customer service.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A uncomplicated hotel. Excellent location and all staff superbly helpful. Thank you
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect trip, 5 stars.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming and accommodating staff, room was very clean, great location. I originally booked a room for one night but ended up staying three nights. I would definitely stay here again.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great that it is an eco friendly place. Good hotel and location but the rooms are too small.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
About 10-min walk from Brussels-Nord station, in an area with all type of shops and stops such as supermarkets, restaurants, fast-food(McDonald’s), metros & buses, etc. You can choose to do self-check-in/out on a kiosk at the lobby but the staff is always there willing to help. Free filtered water is provided at the check-in/out spot, saving money for purchasing bottled water from the nearby supermarket.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
A really nice hotel, with clean modern rooms friendly staff and an excellent location. Breakfast buffet is also brilliant
Stayed 2 nights in Sep 2025