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NH Brussels Airport

4.0 star property

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Photo gallery for NH Brussels Airport

Minibar, in-room safe, desk, soundproofing
Reception
Exterior
Exterior
Daily buffet breakfast for a fee

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Gym

Explore the area

Map
De Kleetlaan 14, Diegem, Machelen, 1831
  • NATO Headquarters
    ‪3 min drive‬
  • Tour & Taxis
    ‪14 min drive‬
  • La Grand Place
    ‪16 min drive‬
  • Brussels (BRU-Brussels - National)
    ‪4 min drive‬

Room options

View all photos for Family Room (3 adults + 1 child)

Minibar, in-room safe, desk, soundproofing

Family Room (3 adults + 1 child)

  • 280 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Room (2 adults + 2 children)

Minibar, in-room safe, desk, soundproofing

Family Room (2 adults + 2 children)

  • 248 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, soundproofing

Junior Suite

  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, soundproofing

Superior Room

  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room

Minibar, in-room safe, desk, soundproofing

Standard Room

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room, Connecting Rooms (3AD+1CH)

Minibar, in-room safe, desk, soundproofing

Family Room, Connecting Rooms (3AD+1CH)

  • 560 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Junior Suite (Extra Bed 3 adults)

Minibar, in-room safe, desk, soundproofing

Junior Suite (Extra Bed 3 adults)

  • 355 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, Connecting Rooms (2AD+2CH)

Minibar, in-room safe, desk, soundproofing

Family Room, Connecting Rooms (2AD+2CH)

  • 560 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Junior Suite (Extra Bed 2 adults + 1 child)

Minibar, in-room safe, desk, soundproofing

Junior Suite (Extra Bed 2 adults + 1 child)

  • 355 sq ft
  • Sleeps 3
  • 1 Queen Bed

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Park Inn by Radisson Brussels Airport

  • Free airport shuttle
  • Pet friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (817)
The price is $146
per night
$161 total
includes taxes & fees
Apr 29 - Apr 30
Park Inn by Radisson Brussels Airport

About this property

NH Brussels Airport

4-star hotel in Diegem
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a snack bar/deli, spa services, and conference space. Housekeeping is available on request.
NH Brussels Airport offers 234 accommodations with minibars and safes. A pillow menu is available. Televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 2723 square feet (253 square meters) include conference space. A roundtrip airport shuttle is complimentary to guests at scheduled times. This eco-certified hotel also offers a fitness center, spa services, and a vending machine. Onsite parking is available (surcharge), along with a car charging station.

NH Brussels Airport is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
NH Brussels Airport has a restaurant serving lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 4:00 AM to 11:30 PM at scheduled times
  • Self parking on site (EUR 20 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 13 to 32 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 2,723 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.49 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 to 32 per person
  • Self parking fee: EUR 20 per day
  • Pet fee: EUR 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Hotel NH Brussels Airport
NH Brussels Airport Hotel
NH Brussels Airport Machelen
NH Brussels Airport Hotel Machelen

NH Brussels Airport Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 405 out of 635 reviews
Rating 8 - Good. 154 out of 635 reviews
Rating 6 - Okay. 38 out of 635 reviews
Rating 4 - Poor. 19 out of 635 reviews
Rating 2 - Terrible. 19 out of 635 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, airport shuttle ran on time, hotel is clean and modern.
Stayed 1 night in Jan 2025

8/10 Good

Ruben

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Nicholas van den

Stayed 1 night in Jan 2025

2/10 Terrible

Mark

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nightmare stay
The rooms and building are nice. Then the problems started- found som other guests shirt sticking out under bed, toilets wouldn’t flush, cleaning man attempted to enter room twice while we had do not disturb sign. Then, we were stuck in the elevator for about an hour - we had to demand they call the fire department- they eventually did .. no management present, customer service horrendous . It is a really nice building and location though and food was amazing at restaurant
Stayed 1 night in Jan 2025

10/10 Excellent

Vithurshan

Stayed 1 night in Dec 2024

10/10 Excellent

Rachael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Best Hotel Breakfast I have ever had! Right next to the train station and free rides to the airport. Very friendly staff and all around wonderful experience. Rooms are comfortable too.
Stayed 1 night in Dec 2024

10/10 Excellent

Prabhu

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property
Stayed 1 night in Dec 2024

8/10 Good

terry

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jacynthe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Salma A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, nice and spacious. Staff was friendly and gave me a wake up call/call down to the shuttle They provide a free shuttle, make sure you're on time or else it costs extra. A note For new travelers at Brussels Airport, the check in counter does not open until 2 hours before the flight, and you will not even know which counter it is, until posted on a bulletin board. No need to go there extra early like I did, to sit around really early in the morning with limited food options. You will then have to get in line for security and *rush* to your gate. Eat before if you can.
Stayed 1 night in Dec 2024

10/10 Excellent

Richee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy public transportation just in front of the hotel and the best thing is the helpful staff
Stayed 1 night in Dec 2024

10/10 Excellent

Jodi

Traveled with partner
Liked: Cleanliness, amenities
Nice clean place. Friendly staff
Stayed 1 night in Nov 2024

8/10 Good

Saniya

Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, very clean. Free candy in the lobby.
Stayed 1 night in Nov 2024

10/10 Excellent

Aleksey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern hotel/rooms, friendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

Zsuzsanna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and convenient hotel near Brussels Airport.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent airport property, clean, modern and convenient with a very good restaurant. Staff was helpful and friendly. Shuttle was fast and extremely convenient to getting to the airport. I would only recommend if you need easy access to airport or the office park where it's housed. Otherwise, it's very far off from the city center.
Stayed 1 night in Oct 2024

10/10 Excellent

Micheal

Business traveler
Liked: Amenities, property conditions & facilities
Very professional and they allowed me for early check-in
Stayed 1 night in Nov 2024

8/10 Good

Nordin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Jeannine Louise

Traveled with partner
Liked: Cleanliness
Breakfast was average. Air conditioning in the room wasn't working.
Stayed 1 night in Oct 2024

10/10 Excellent

Elina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Sanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night for transfer to and from Brussels Airport shuttle service excellent.
Stayed 1 night in Oct 2024

10/10 Excellent

Lynda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were surprised at the excellence of this hotel, having stayed in a city center ibis hotel two weeks earlier at a different level of lodging. (There are different "levels" of ibis hotels, we discovered.) This one is a very short walk from the Diegem Train Station, which is an 8-minute train ride from the Brussels-Nord train station. There is a shuttle to take you to the Airport. The amenities are exceptional with a spacious breakfast room, a large bar & restaurant area, a fitness center, and a spacious lobby. Hairdryer and separate sink/vanity/magnified wall makeup mirror were most helpful, though the lighting over the magnifying mirror could be brighter. Had shampoo, conditioner, and gel in shower. Our room had a separate toilet and fully-tiled walk-in shower room with both hand-held and stationary shower heads, behind a translucent glass door. Nice towels. Our bed was superb, with 4 pillows, and perfect-weight duvets. The room had an upholstered chair and a desk area, plus two bedside tables with independently-working reading lights. Kudos to the staff for cleanliness! We would stay here again, should we ever be in Brussels.
Stayed 1 night in Oct 2024