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New Hotel Charlemagne

4.0 star property

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View from room
Club Room, Terrace | Terrace/patio
In-room safe, desk, soundproofing, free WiFi
Bar (on property)
City view from property

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Breakfast available
  • Parking included

Explore the area

Map
Boulevard Charlemagne 25-27, Brussels, 1000
  • Berlaymont Building
    ‪4 min walk‬
  • European Union Parliament Building
    ‪14 min walk‬
  • Brussels Park
    ‪15 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪25 min drive‬

Room options

View all photos for Club Room

Club Room | In-room safe, desk, soundproofing, free WiFi

Club Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Club Room, Terrace

Club Room, Terrace | Terrace/patio

Club Room, Terrace

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for City Room

In-room safe, desk, soundproofing, free WiFi

City Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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  • Free WiFi
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The price is $176
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$191 total
includes taxes & fees
Mar 3 - Mar 4
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About this property

New Hotel Charlemagne

4-star hotel in European Quarter
Along with a bar/lounge, this smoke-free hotel has 24-hour room service and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and a 24-hour front desk.
New Hotel Charlemagne offers 68 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Brussels hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and international calls are complimentary (restrictions may apply). Housekeeping is provided daily.

A computer station is located on site and wireless Internet access is complimentary. This 4-star property offers access to a business center and meeting rooms. A bar/lounge is on site where guests can unwind with a drink. This business-friendly hotel also offers tour/ticket assistance, dry cleaning/laundry services, and 24-hour room service. Limited complimentary onsite parking is available on a first-come, first-served basis.

New Hotel Charlemagne is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Late night fare is available from 24-hour room service.

Languages

Bulgarian, Dutch, English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite parking (max 8 spaces per unit)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 21 per person
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Heating
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100 per accommodation, per stay
  • A tax is imposed by the city: EUR 4.24 per room, per night
  • A damage deposit of EUR 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Hotel New Charlemagne
New Charlemagne Brussels
New Charlemagne Hotel
New Hotel Charlemagne
New Hotel Charlemagne Brussels
New Charlemagne
New Hotel Brussels
New Hotel Charlemagne Hotel
New Hotel Charlemagne Brussels
New Hotel Charlemagne Hotel Brussels

New Hotel Charlemagne Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 238 out of 1001 reviews
Rating 8 - Good. 441 out of 1001 reviews
Rating 6 - Okay. 213 out of 1001 reviews
Rating 4 - Poor. 78 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Karol

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sami

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Sep 2024

8/10 Good

Jarkko

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Bruna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Perfect, charming hotel. It was a very convenient location for us - close to my office near the European Commission and easy for my husband to get to the main tourist areas in the city by metro. The bed was very comfortable and the hotel was clean and well maintained. We checked in very late in the middle of the night and the front desk staff member who checked us in was incredibly kind and moved us through the process swiftly. He gave such a warm welcome to two weary travelers - we were very grateful. We will definitely stay again if we’re ever in Brussels.
Stayed 1 night in Jul 2024

10/10 Excellent

Mohan Ramesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So convenient for work with EU.
Stayed 2 nights in May 2024

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Romain

Business traveler
Liked: Staff & service
Stayed 2 nights in May 2024

10/10 Excellent

Zalán

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A surprisingly nice and well-equipped place in the European District, with lots of great dining options nearby.
Stayed 4 nights in May 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Ok for a short business stay but...
Service was very good, the reception staff are very professional and breakfast excellent. However, my room was in need or a refit. The bathroom basin was cracked in several places and the carpet, although clean, was very worn, as were most of the furnishings. Not a 4 star, more like three and not worth the 4 star premium price.
Stayed 2 nights in May 2024

4/10 Poor

David

Stayed 2 nights in Apr 2024

10/10 Excellent

Peter

Stayed 1 night in Apr 2024

8/10 Good

Delphine

Stayed 1 night in Mar 2024

10/10 Excellent

Peter

Stayed 1 night in Feb 2024

8/10 Good

Jason

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Symeon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location for EU meetings in Schuman area
Stayed 2 nights in Jan 2024

6/10 Okay

Norbert

Stayed 1 night in Dec 2023

8/10 Good

KYRIAKOS

Stayed 1 night in Dec 2023

8/10 Good

Isabelle

Stayed 1 night in Dec 2023

8/10 Good

Glen

Business traveler
Liked: Cleanliness, staff & service, room comfort
Ok and clean, dated rooms and very poor selection for breakfast.
Stayed 2 nights in Nov 2023

8/10 Good

Josiane

Stayed 1 night in Nov 2023

4/10 Poor

Cristiano

Stayed 1 night in Oct 2023