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Novotel Brussels Airport

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Novotel Brussels Airport

Property amenity
Sports facility
Superior Room, Multiple Beds (Premium) | Minibar, in-room safe, desk, laptop workspace
Reception
Front of property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Gym
  • Bar

Explore the area

Map
Da vinci laan 25, Bedrijvenzone Diegem-Vuurberg, Machelen, Flemish Brabant, 1831
  • NATO Headquarters
    5 min drive
  • Buibui
    2 min walk
  • Zaventem Station
    15 min walk
  • Brussels (BRU-Brussels - National)
    4 min drive

Room options

View all photos for Superior Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed (Premium)

Superior Room, 1 Double Bed (Premium) | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed (Premium)

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Multiple Beds (Premium)

Superior Room, Multiple Beds (Premium) | Minibar, in-room safe, desk, laptop workspace

Superior Room, Multiple Beds (Premium)

  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed with Sofa bed

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Room

NH Brussels Airport

Spa
Free airport shuttle
Pet friendly
Free WiFi
4.5 out of 5, Wonderful, (560)
The price is $125
per night
$138 total
includes taxes & fees
Jan 7 - Jan 8
NH Brussels Airport

About this property

Novotel Brussels Airport

3-star Machelen hotel, connected to the convention center in Diegem
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a coffee shop/cafe, 24-hour room service, and a business center. Housekeeping is available on request.
Novotel Brussels Airport offers 209 accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 4358 square feet (405 square meters) include conference space. This family-friendly hotel also offers a fitness center, a terrace, and a vending machine. A roundtrip airport shuttle is complimentary to guests at scheduled times. Parking is available onsite for a surcharge.

Novotel Brussels Airport is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.
Foodsquare - This brasserie serves breakfast and lunch.
Wurlitzer Bar - This bar serves light fare only. Open daily.
24-hour room service is available.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 10:30 PM at scheduled times
  • Self parking on site (EUR 12 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; EUR 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Foodsquare
  • Wurlitzer Bar

Things to do

  • Arcade/game room
  • Gym
  • Playground

Family friendly

  • Arcade/game room
  • Free crib
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4,358 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (47 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1972
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.49 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Self parking fee: EUR 12 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Brussels Airport Novotel
Novotel Brussels Airport
Novotel Hotel Brussels Airport
Novotel Brussels Airport Hotel
Novotel Brussels Airport Hotel
Novotel Brussels Airport Machelen
Novotel Brussels Airport Hotel Machelen

Novotel Brussels Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 506 out of 1008 reviews" "
Rating 8 - Good. 331 out of 1008 reviews" "
Rating 6 - Okay. 102 out of 1008 reviews" "
Rating 4 - Poor. 39 out of 1008 reviews" "
Rating 2 - Terrible. 30 out of 1008 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport, shuttle service, & nice grounds to stroll in. Very Happy they had Lactose Free milk / plant based products, easy check in / out.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel. Comfortable bed. Appreciated that the window can be opened for fresh air. Very clean. Great location if you need to stay near the airport.
Stayed 2 nights in Sep 2024

6/10 Okay

eve

Everyone was very nice. The hotel has some update amenities but it is pretty beat up with stains on the floor and carpets.
Stayed 1 night in Sep 2024

10/10 Excellent

Darwin

Stayed 1 night in Aug 2024

8/10 Good

CM

Liked: Cleanliness, staff & service, property conditions & facilities
There was a fire. The alarm was very quiet. In Canada, the alarms are MUCH louder. Thus, I didn't realize for at least 10 minutes it was a fire alarm. I recommend getting a louder fire alarm. It was VERY upsetting it took me over 15 minutes to realize it was a fire alarm
Stayed 1 night in Sep 2024

6/10 Okay

Patricia

There is no universal plugs or outlets ,,,
Stayed 1 night in Sep 2024

8/10 Good

Anthony

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two staff menbers on different occasions went above and beyond call of duty. One or two others can learn from the excellent performers!
Stayed 4 nights in Sep 2024

10/10 Excellent

Nirjal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Warren

The best breakfast ever!
Stayed 1 night in Sep 2024

10/10 Excellent

ADRIANA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Ruth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked that it is within easy walking distance of the Brussels airport, but also that there is a shuttle service. Check in and out were breezes. Our room was very quiet despite being so near to the airport.
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Novotel is consistently excellent. Very clean, well-equipped, quiet (only fridge I had during my whole time in Europe), great breakfast offerings. Airport shuttle. No complaints.
Stayed 1 night in Sep 2024

8/10 Good

Robert

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a nice hotel except for the bathroom, not easy getting in & out of the tub due to its height over 36”. Close to the airport with free shuttle, 15-20 minutes walk to the nearest Zaventem metro. The area is quiet & staff is wonderful.
Stayed 2 nights in Aug 2024

10/10 Excellent

dorota

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to the airport
Stayed 1 night in Aug 2024

10/10 Excellent

Adam

Liked: Amenities
Very close to airport and very nice people I highly recommend
Stayed 1 night in Sep 2024

6/10 Okay

Lynne

Business traveler
Liked: Cleanliness, property conditions & facilities
Hotel was convenient for the airport. Sound proofing is not as effective as it could be. Sleep was disturbed with guest noise and hotel noises.
Stayed 1 night in Aug 2024

8/10 Good

Rodney, Kingston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean modern room close to the airport. Very nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Nicole

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
My flight to Brussels was 3 hours delayed and there was no shuttle service available to take me to the hotel. When booking the hotel it was not stated that the shuttle service was not available after 10:30 p.m
Stayed 1 night in Aug 2024

10/10 Excellent

aron

Liked: Cleanliness, staff & service, property conditions & facilities
this was a nice clean room close to the airport.
Stayed 1 night in Aug 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, good food, friendly staff. Would definitely stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, close to the airport
Stayed 2 nights in Aug 2024

10/10 Excellent

Yasen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could you please add EA FC to the games in the Xbox in the lobby ?
Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

10/10 Excellent

Gordon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice airport hotel. Clean, efficient, and nice staff
Stayed 1 night in Aug 2024