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Novotel Brussels City Centre

4.0 star property

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Photo gallery for Novotel Brussels City Centre

Exterior
Lobby
Point of interest
Lobby sitting area
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Room service

Explore the area

Map
Rue De La Vierge Noire 32, Brussels, 1000
  • St. Catherine's Square
    ‪1 min walk‬
  • Brussels Christmas Market
    ‪3 min walk‬
  • Brussels Stock Exchange
    ‪4 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪39 min drive‬

Room options

View all photos for Family Suite, 2 Queen Beds

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Family Suite, 2 Queen Beds

  • 312 sq ft
  • Sleeps 8
  • 2 Queen Beds

View all photos for Family Room (Superior 1 double bed and 2 sofa beds)

Family Room (Superior 1 double bed and 2 sofa beds) | Hypo-allergenic bedding, free minibar items, in-room safe, desk

Family Room (Superior 1 double bed and 2 sofa beds)

  • 312 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Family Room (Standard 1 double bed and 2 sofa beds)

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Family Room (Standard 1 double bed and 2 sofa beds)

  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Standard Room, 1 Double Bed

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Executive Room, 1 Double Bed

  • 355 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Reception

Novotel Brussels off Grand'Place

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1005)
The price is $151
per night
$165 total
includes taxes & fees
Mar 3 - Mar 4
Novotel Brussels off Grand'Place

About this property

Novotel Brussels City Centre

4-star hotel in Lower Town
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service, and concierge services. Housekeeping is available on request.
Novotel Brussels City Centre offers 217 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. 80-cm flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

This Brussels hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Novotel Brussels City Centre features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

6 meeting rooms are available. This eco-certified hotel also offers a terrace, a vending machine, and multilingual staff.

Novotel Brussels City Centre is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
GourmetBar - This brasserie specializes in Belgian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 25 per day)

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 26 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • GourmetBar

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 99
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 26 per person
  • Nearby parking fee: EUR 25 per day (33 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 99 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Novotel Brussels Centre
Novotel Brussels Centre Tour Noire
Novotel Tour Noire
Novotel Tour Noire Hotel
Novotel Tour Noire Hotel Brussels Centre
Novotel Brussels Centre Tour Noire Hotel
Brussels Novotel
Novotel Brussels Centre Hotel Brussels
Novotel Brussels City Centre Hotel
Novotel Brussels City Brussels
Novotel Brussels City Centre Hotel
Novotel Brussels City Centre Brussels
Novotel Brussels City Centre Hotel Brussels

Novotel Brussels City Centre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 563 out of 1005 reviews
Rating 8 - Good. 324 out of 1005 reviews
Rating 6 - Okay. 75 out of 1005 reviews
Rating 4 - Poor. 23 out of 1005 reviews
Rating 2 - Terrible. 20 out of 1005 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rachellyn

Liked: Cleanliness, amenities, property conditions & facilities
My only complaint is that my adapter would not work only in the bathroom, so I could not use any of my hair tools to get ready in the bathroom.
Stayed 3 nights in Oct 2024

10/10 Excellent

Dorette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very family friendly place to stay. Close to shopping and the metro.
Stayed 2 nights in Oct 2024

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location to stay in Brussels!
Located in center of the city with easy walking and also metro and bus for access to everywhere! Spacious room (and adjoining rooms are available for large families). Comfortable beds. Highlight of hotel is the indoor swimming pool open until 22h00! Breakfast also good with many choices.
Stayed 5 nights in Oct 2024

8/10 Good

Jaymini

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay and so close to the main areas. Staff were friendly and helpful. We was given a complimentary small bottle of water in our room everyday but it wasn't enough for a family of 4. A water filling station would have been lovely. (we didn't see one but doesn't mean they didn't have one) would stay here again!
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed 24 hours, but I loved the staff the food was great, the pool great for the kiddos. It was walking distance to grand plaza. Lots to do and see walking. Also walking distance to the main train station, it took us 30 to get from the BRU to the hotel by train. Overall would highly recommend and would stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Aida

Stayed 3 nights in Sep 2024

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 5 nights in Oct 2024

10/10 Excellent

Summers

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent family room, perfect walkable location
Stayed 1 night in Oct 2024

10/10 Excellent

BRUNO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Katherine

Traveled with partner
Loved the proximity to Grand Place. Staff was friendly. Awa helped us out in directing us to the train station saying it was easier to walk than grab a cab. I will be back in Brussels again and will stay at Novotel. Kate D.
Stayed 1 night in Oct 2024

10/10 Excellent

Sengmany, Beverly Hills

Liked: Amenities
Best Area, close to everything.. convenient.. love Pool and Sauna.
Stayed 5 nights in Oct 2024

6/10 Okay

jason

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Katherine

Traveled with partner
Novotel was perfectly located in the heart of Brussels main attractions. The staff was knowledgeable and friendly. They answered all of our questions that helped us navigate Brussels on our first time trip.
Stayed 2 nights in Oct 2024

10/10 Excellent

claire

Good location
Stayed 1 night in Sep 2024

8/10 Good

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Linsay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and spacious. Good location for city centre and plenty of eating places nearby.
Stayed 3 nights in Sep 2024

10/10 Excellent

Rejean, Carignan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mihai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Gianna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great overall... Our only issue was the AC. The room was relatively warm despite trying to adjust the temperature. Even my little boy was sweating as he slept. Room was clean, had good space. Hotel staff was helpful . The hotel was located perfectly- close to Grand Place, main points of interest, good dining, shopping, etc.
Stayed 2 nights in Sep 2024

10/10 Excellent

Scarlett, FUQUAY VARINA

Liked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good central location. Overpriced breakfast for quality (I'd advise going to one of the many places nearby) Squeaky beds, stuffy room. Lack of instructions for using shower, pull out beds, details on swimming pool use etc.
Stayed 3 nights in Sep 2024

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location which is just slightly out of the noisy areas. But perfectly walkable to join in with the noise if you wish! Beds are comfortable, extra pillows are provided by default. Spacious rooms. Hotel provided useful recommendations to visit during our stay and we almost exclusively used the list!
Stayed 3 nights in Sep 2024