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pentahotel Brussels City Centre

4.5 star property

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Bar (on property)
Exterior
Bar (on property)
penta Plus Room | 1 bedroom, premium bedding, in-room safe, blackout drapes
Breakfast, lunch, dinner served; Modern European cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Parking available
  • Pet friendly

Explore the area

Map
Chaussee De Charleroi 38, Brussels, 1060
  • Avenue Louise
    ‪3 min walk‬
  • European Union Parliament Building
    ‪4 min drive‬
  • La Grand Place
    ‪5 min drive‬
  • Brussels (BRU-Brussels - National)
    ‪18 min drive‬

Room options

View all photos for penta Plus Room

penta Plus Room | 1 bedroom, premium bedding, in-room safe, blackout drapes

penta Plus Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Penta Junior Suite

1 bedroom, premium bedding, in-room safe, blackout drapes

Penta Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for penta Standard Room

1 bedroom, premium bedding, in-room safe, blackout drapes

penta Standard Room

8.8 out of 10
Excellent
(75 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for penta Single Room

1 bedroom, premium bedding, in-room safe, blackout drapes

penta Single Room

7.6 out of 10
Good
(5 reviews)
  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

pentahotel Brussels City Centre

4.5-star hotel in Sint-Gillis
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and 24-hour room service. Housekeeping is available on request.
Pentahotel Brussels City Centre offers 202 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

This Brussels hotel provides complimentary wireless Internet access. 42-inch Smart televisions come with satellite channels. Additionally, rooms include hair dryers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. A computer station is located on site and wireless Internet access is complimentary.

This Art Deco hotel also offers a 24-hour fitness center, a library, and a vending machine. Onsite parking is available (surcharge), along with a car charging station.

Pentahotel Brussels City Centre is a smoke-free property.

A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).
Children aged 5 and younger eat free breakfast.
Pentalounge - This restaurant specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Dutch, English, French, German, Romanian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (EUR 26 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 29 for adults and EUR 14.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of EUR 55; reservation required

Restaurants on site

  • Pentalounge

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Books
  • Library
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 3,261 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1973
  • Comprehensive food waste policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Freezer
  • Meal delivery service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • LED lighting
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 44 lbs per pet
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for EUR 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 25 per stay
  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 29 for adults and EUR 14.5 for children
  • Covered self parking fee: EUR 26 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night
  • Hosted evening meal: EUR 55

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Brussels Center Louise
Mercure Brussels Center Louise
Mercure Brussels Center Louise Belgium
Mercure Brussels Center Louise Hotel Saint-Gilles
pentahotel Brussels City Centre Hotel
pentahotel Brussels City Centre
Pentahotel Brussels City Centre Belgium
Pentahotel Brussels City
pentahotel Brussels City Centre Hotel
pentahotel Brussels City Centre Brussels
pentahotel Brussels City Centre Hotel Brussels

pentahotel Brussels City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 499 out of 1001 reviews
Rating 8 - Good. 321 out of 1001 reviews
Rating 6 - Okay. 110 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and the rooms were top notch
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, room comfort

Business trip

Ok hotel spacious rooms. Good size bathhroom with walk in shower. View of immediate buildings or walls from room window not so great. Carpet was not clean and had a smell. Bed comfortable and good size. Busy check in area as in same area as bar so for logistical not well located in hotel. Location of hotel reasonable - taxis can take some time to arrive. Good breakfast buffet selection in spacious dining area. Overall good
Stayed 1 night in Apr 2025

8/10 Good

Anne-Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and clean and the breakfast buffet fantastic. The only downside is for anyone who is a light sleeper we could hear trams all night and a lot of noise from other rooms, however there is sn option to have a quiet room so maybe that would be better. Overall location good, bed comfy, I would stay again just gave a quiet room
Stayed 3 nights in Apr 2025

10/10 Excellent

Giovana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel, staff was accommodating and friendly. We had to switch rooms twice due technical issues but they were extremely prompt with that and we had an overall positive experience. Would not only stay again but also recommend to friends and family.
Stayed 1 night in Mar 2025

10/10 Excellent

Darren Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Just a great hotel with great staff
Stayed 5 nights in Mar 2025

10/10 Excellent

Leanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Jayden

Stayed 1 night in Mar 2025

10/10 Excellent

T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar open up to 24 hours, but very well secured and quiet
Stayed 2 nights in Mar 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Phillip Derek Neil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely outstanding. Very friendly and helpful. The room was clean and spacious.
Stayed 1 night in Mar 2025

6/10 Okay

Alexander

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a suite and the carpets have visible stains, as well as the sofa and one of the chairs had visible stains on them
Stayed 1 night in Mar 2025

6/10 Okay

Piotr

Stayed 1 night in Mar 2025

10/10 Excellent

Sahad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience & amazing atmosphere!
Stayed 1 night in Mar 2025

10/10 Excellent

Adam

Stayed 3 nights in Mar 2025

10/10 Excellent

Fahima

Traveled with group
Liked: Amenities
So good, excellent service, receptionist man helped us a lot!! Hundred percent recommend!
Stayed 1 night in Feb 2025

10/10 Excellent

Jose

Stayed 2 nights in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Second stay in this hotel, great staff, and excellent breakfast, would definitely recommend.
Stayed 2 nights in Feb 2025

10/10 Excellent

Denisse

Traveled with partner
Liked: Staff & service, amenities
The property itself is nice, the carpet flooring, however, got my allergies to act up. Surrounding area was dirty with garbages everywhere and poop
Stayed 3 nights in Feb 2025

8/10 Good

Zoya

Liked: Staff & service
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Harry

Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great base to explore the city

A great hotel with very friendly and helpful staff. The room was clean and comfortable, The ‘lounge’ was a great asset whether as a place to work during the day or for a few drinks/dinner in the evening. The breakfast was also well worth the additional cost
Stayed 3 nights in Jan 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hip hotel where you check in at a bar. The rooms were spacious and I like that you can control the room temperature. Location is fantastic and safe, and walkable to many great food options. The gym was also nice and had enough variety for me to get a good workout.
Stayed 3 nights in Jan 2025