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Pillows City Hotel Brussels Centre

4.0 star property

Choose dates to view prices

Photo gallery for Pillows City Hotel Brussels Centre

Street view
Shower, rainfall showerhead, free toiletries, hair dryer
Library
Grand Luxury Room | Minibar, in-room safe, soundproofing, iron/ironing board
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
Parochiaansstraat 15-27, Brussels, 1000
  • Galeries Royales Saint-Hubert
    ‪4 min walk‬
  • Brussels Park
    ‪4 min walk‬
  • Square Brussels Meeting Centre
    ‪6 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪27 min drive‬

Room options

View all photos for Luxury Room

Luxury Room | Minibar, in-room safe, soundproofing, iron/ironing board

Luxury Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Minibar, in-room safe, soundproofing, iron/ironing board

Suite

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, soundproofing, iron/ironing board

Family Room

  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Luxury Room

Grand Luxury Room | Minibar, in-room safe, soundproofing, iron/ironing board

Grand Luxury Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Pillows City Hotel Brussels Centre

4-star hotel in Upper Town
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, self parking, and coffee/tea in a common area are onsite.
Pillows City Hotel Brussels Centre offers 70 accommodations with minibars and espresso makers. LCD televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Brussels hotel provides wireless Internet access for a surcharge. Business-friendly amenities include safes and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. 2 meeting rooms are available. This boutique hotel also offers a 24-hour fitness center, a terrace, and tour/ticket assistance. Onsite parking is available (surcharge).

Pillows City Hotel Brussels Centre is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM.
The Living Bar & Bistro - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 45 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 29 for adults and EUR 12.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Living Bar & Bistro

Things to do

  • 24-hour gym

Family friendly

  • Highchair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50 per night
Cribs (infant beds) are available for EUR 25 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 29 for adults and EUR 12.50 for children
  • Self parking fee: EUR 45 per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 25 per night
  • Rollaway bed fee: EUR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash

We should mention

Parking height restrictions apply

Property is also known as

Sandton Brussels Centre
Sandton Hotel Brussels Centre
Sandton Brussels Centre Hotel
Sandton Brussels Centre
Pillows City Brussels Brussels
Pillows City Hotel Brussels Centre Hotel
Pillows City Hotel Brussels Centre Brussels
Pillows City Hotel Brussels Centre Hotel Brussels

Pillows City Hotel Brussels Centre Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 670 out of 1002 reviews
Rating 8 - Good. 270 out of 1002 reviews
Rating 6 - Okay. 43 out of 1002 reviews
Rating 4 - Poor. 7 out of 1002 reviews
Rating 2 - Terrible. 12 out of 1002 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thiago

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are fine
Stayed 2 nights in Oct 2024

10/10 Excellent

JOHN, Irvine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff upgraded our room to the bigger room which in the corner separated from the other rooms which was so quiet. The staff are helpful whenever we asked them any questions. The breakfast was great with many selection. It is close to the central station and meeting place for tours.
Stayed 3 nights in Oct 2024

10/10 Excellent

Deborah

Stayed 3 nights in Sep 2024

10/10 Excellent

Olufunmilola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay at a Perfect Location
Where do I start. I chose Pillows based on the fantastic reviews and I must say they are all true. The check in was quick and efficient, got an upgrade without asking, staff very friendly and willing to help, smell of reception always welcoming. The bed and pillows are so comfortable, the room is beautiful, bathroom awesome. The location is amazing. Just around the corner to Grand Place. Very easy walk. Loved every minute of our stay at Pillows. Will definitely stay here next time in Brussels and look out for the hotel in other cities. Thank you Pillows for the amazing time and the personal welcome note which I have never received in any of the hotels I have stayed. Please keep it up.
Stayed 5 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very quiet but had almost no view at all due to closeness to adjoining building. Room had poor lighting and was too dark giving a depressing feeling. Room safe and mini fridge were difficult to access and use due to low placement in closet too close to side of bed. Glass shower wall was modern looking but lacked safety decals. Shower floor very slippery. Shower great however. Breakfast also great.
Stayed 6 nights in Oct 2024

8/10 Good

david

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean spacious quiet room near train station
Stayed 3 nights in Oct 2024

10/10 Excellent

Jalaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Brussels Central Station. Perfect location, easy check-in, luxurious bedding and shower products. Perfect resting spot after two long travel days. We only had a short night/day in Brussels and this hotel was ideal for us.
Stayed 1 night in Sep 2024

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Brussels
Our stay at Pillows Brussels was wonderful. The staff was friendly and helpful, our room was clean and spacious and the location was excellent. We had dinner at The Living restaurant one evening. Food was excellent. One of the best meals we had on our trip. Would recommend Pillows.
Stayed 3 nights in Sep 2024

8/10 Good

Pamela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pillow hotel is very confident for the first timer in Brussels. The hot spot is walkable and it is within city centre, we almost do not have to take any public transport. The only thing that the hotel can improve is to have a power point inside the bathroom or next to the mirror, so that the guest can also blow their hair and check themselves. This is the only thing that the hotel is lacking.
Stayed 4 nights in Sep 2024

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple
Large room's, very clean and excellent service. Hotel has a lovely chilled vibe. Great location, 5 minute walk from Brussels Central train station and 10 minute walk to square and The View Ferris Wheel. Would stay again in a heartbeat.
Stayed 2 nights in Oct 2024

10/10 Excellent

anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience in Brussels
We had an amazing stay at the Pillows City Brussels. The staff were second to none, beyond friendly answering any questions we had with the upmost courtesy. Had a fabulous meal at the cozy restaurant. The hotel is wonderfully located minutes from the central railway station and wonderful restaurants in the old town. I would highly recommend this hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Othello

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 1 night in Sep 2024

10/10 Excellent

Othello

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is a wonderful hotel—the central location, the beautifully appointed rooms, the bathroom (love it), and the outstanding staff. This was a great pick for me and my five friends. Very well done Pillows!
Stayed 1 night in Sep 2024

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were great. We arrived late and the lovely man at the front desk gave us good recommendations of where to eat. The room was clean and spacious l. Of we come back to Brussels I will defiantly be back to stay here again.
Stayed 2 nights in Sep 2024

8/10 Good

Henry Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

6/10 Okay

Verified traveler

Stayed 2 nights in Sep 2024

10/10 Excellent

César

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent the people
Stayed 1 night in Sep 2024

10/10 Excellent

Remia, Carlsbad

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff are excellent. they go out of their way to help customers. location is excellent- right next to Brussels central train station. the biggest cathedral is also next to the hospital. pick up and drop off to Luxembourg/Dinant tour are walkable. can walk to important tourist places. building has at least 3 different facades, take note. it looks different from all directions. food is excellent like their burger, fries and ham and cheese!
Stayed 3 nights in Sep 2024

10/10 Excellent

Jeff

Liked: Staff & service, amenities, property conditions & facilities
A pleasant surprise from our previous hotel. Would recommend to anyone visiting Brussels
Stayed 1 night in Sep 2024

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked the family room - it was huge, extremely clean and modern. Hotel smells fantastic from the Pillows candle, as do the toiletries.
Stayed 2 nights in Sep 2024

10/10 Excellent

CHARLIE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice establishment. The staff was very friendly and accommodating. The hotel is within walking distance of the rail system, restaurants, and shopping. Great location!
Stayed 10 nights in Jul 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff
Stayed 1 night in Aug 2024

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and attentive
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024