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Pillows City Hotel Brussels Centre

4.0 star property

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Photo gallery for Pillows City Hotel Brussels Centre

Street view
Grand Luxury Room | 1 bedroom, minibar, in-room safe, soundproofing
Bar (on property)
Terrace/patio
Fitness facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Air conditioning
  • Room service

Explore the area

Map
Parochiaansstraat 15-27, Brussels, 1000
  • La Grand Place
    ‪6 min walk‬
  • Royal Palace of Brussels
    ‪9 min walk‬
  • Brussels Christmas Market
    ‪13 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪16 min drive‬

Room options

View all photos for Luxury Room

Luxury Room | 1 bedroom, minibar, in-room safe, soundproofing

Luxury Room

9.6 out of 10
Exceptional
(49 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | 1 bedroom, minibar, in-room safe, soundproofing

Suite

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, minibar, in-room safe, soundproofing

Family Room

10.0 out of 10
Exceptional
(4 reviews)
  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Luxury Room

Grand Luxury Room | 1 bedroom, minibar, in-room safe, soundproofing

Grand Luxury Room

9.0 out of 10
Wonderful
(8 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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Restaurant

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The price was $168
The price is $160 total
includes taxes & fees
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About this property

Pillows City Hotel Brussels Centre

4-star hotel in Upper Town
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, self parking, and coffee/tea in a common area are onsite.
Pillows City Hotel Brussels Centre offers 70 accommodations with minibars and espresso makers. LCD televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Brussels hotel provides wireless Internet access for a surcharge. Business-friendly amenities include safes and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. 2 meeting rooms are available. This boutique hotel also offers a 24-hour fitness center, a terrace, and tour/ticket assistance. Onsite parking is available (surcharge).

Pillows City Hotel Brussels Centre is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM.
The Living Bar & Bistro - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 35 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 32 for adults and EUR 16 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Living Bar & Bistro

Things to do

  • 24-hour gym

Family friendly

  • High chair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50 per night
Cribs (infant beds) are available for EUR 25 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 32 for adults and EUR 16 for children
  • Self parking fee: EUR 35 per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 25 per night
  • Rollaway bed fee: EUR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash

We should mention

Parking height restrictions apply

Property is also known as

Sandton Brussels Centre
Sandton Hotel Brussels Centre
Sandton Brussels Centre Hotel
Sandton Brussels Centre
Pillows City Brussels Brussels
Pillows City Hotel Brussels Centre Hotel
Pillows City Hotel Brussels Centre Brussels
Pillows City Hotel Brussels Centre Hotel Brussels

Pillows City Hotel Brussels Centre Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 721 out of 1006 reviews
Rating 8 - Good. 230 out of 1006 reviews
Rating 6 - Okay. 36 out of 1006 reviews
Rating 4 - Poor. 6 out of 1006 reviews
Rating 2 - Terrible. 13 out of 1006 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

James

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel. The small details by the hotel were nice; some goodies in the room on arrival and a gift for when we left. Overall the room was good. The view from the window was poor but that did not matter as we spent most of the holiday out of the room. We did not have breakfast as we considered it to be very expensive at 30 Euros per person. We also didn't eat in the restaurant but family who were with us, did eat there and said the food was excellent. The location was great. Just a few minutes walk from the bustling tourist area. Also, as it was only a few minutes away by train from the main Midi Station, we took advantage of this to travel to Bruges and Antwerp - great places to see.
Stayed 6 nights in Apr 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem in Brussels

Really pleasantly surprised by how wonderfully modern and clean this hotel was. Really spacious rooms with comfortable beds. Easy accessible to all main attractions within a 10-15 minute walk. Close to a main train station as well. Only negative, and not a negative for me, but it’s not in a very busy location. By which I mean, you won’t be headed out to bars or active nightlife within a block. Everything is more centralized and the 6-7 minute walk. Again, not a deal breaker, but some people like to be in the midst of nightlife, this is not it. But would 100% recommend this place!
Stayed 3 nights in Apr 2025

8/10 Good

Janice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great! It is next to beautiful cathedral that is 1 min away. Due to construction and thin walls noisy level was little high. I love the layout of the room however I had little problem with shower. It splashed everywhere!!! Other than that i enjoy it!
Stayed 2 nights in Apr 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in Brussels

Fabulous service in an incredible location.
Stayed 2 nights in Mar 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay! Spacious room, comfy bed, helpful staff. It’s so close to the Central Station as well! Would not hesitate to stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ciciel

Stayed 1 night in Apr 2025

8/10 Good

Cameron

Stayed 3 nights in Apr 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bed, walkable to nearby.
Stayed 2 nights in Apr 2025

10/10 Excellent

kathryn

Liked: Property conditions & facilities

Quiet hotel within easy stroll of Grand Place

This was our first time at a Pillows hotel and we found it to be quite satisfactory. The room was very clean as was the bathroom, even though that space was rather small.The location was great for us once we found it due to the construction in the area. We were lucky to get one of the 12 parking spaces as we arrived on a Thursday before 11:00.The hotel is fairly close to the train station but uphill , so I would recommend a carryon bag or take a taxi. It is a quiet area right by St. Michael’s church, so no late bar noise.It’s a 5 -8 minute walk to Grand Place.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location.Good value.Very friendly staff.

Very friendly and helpful front staff. Allowed us to check in very early (9 AM) for our 4 day stay for just 20 euros. Room very clean, plus we got two bottles of water each day free. Breakfast is excellent (but not free) - best to get it as part of a reservation package. Only complaint is the weird showers. No matter how you place the shower head, water spills out onto the floor of the doorless shower. Location was excellent to tourist areas and only a 2-3 minute walk to Central Station for trains.
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally positive experience.
Stayed 4 nights in Apr 2025

10/10 Excellent

Karen, Humboldt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel. It’s very clean and has everything you need. Royal Gallery of Saint Hubert a HUGE shopping area with loads of restaurants is a quick 5 min walk. Stop by the St. Michael & St. Gudula Cathedral for a look around. The only issue we had was road work which is NO REFLECTION on the hotel but it makes it hard for taxis and UBER to get direct access to the hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Daniel

Stayed 1 night in Mar 2025

10/10 Excellent

Jill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spacious room
Stayed 3 nights in Mar 2025

10/10 Excellent

Darren

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Anet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Staff friendly. Clean. Room very comfortable and spacious.
Stayed 2 nights in Mar 2025

10/10 Excellent

Maria Cristina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location , Clean , Front desk very helpful
Stayed 3 nights in Mar 2025

10/10 Excellent

brittanie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, superb hotel, room and staff!
Stayed 4 nights in Mar 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Lance, SILVER SPRING

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for access around Brussels
Stayed 3 nights in Feb 2025

10/10 Excellent

Jordan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great location and friendly staff
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

We just stayed overnight at Pillows. The receptionist was very friendly and we got a free upgrade to a nice room with King size bed. The room is very clean and has complementary water, tea and Nespresso coffee. The location is nearby Grand Place. I think we got good value from what we pay for.
Stayed 1 night in Feb 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Thelma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my 4 days stay at this hotel . Very happy with my check in. Staff was very accommodating. Love my spacious and cozy room. Location is quiet but walkable to the main center.
Stayed 4 nights in Feb 2025

10/10 Excellent

Pia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, beautiful and modern rooms, walkable to most of the attractions. We really enjoyed staying at Pillows! Definitely recommend it!
Stayed 1 night in Feb 2025