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Smartflats City Royal

3.5 star property

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City Apartment, 2 Bedrooms | Private kitchen | Full-size fridge, microwave, oven, stovetop
Apartment, 2 Bedrooms | 2 bedrooms, premium bedding, desk, iron/ironing board
City Apartment, 2 Bedrooms | Living room | Flat-screen TV
City Apartment, 2 Bedrooms | Living room | Flat-screen TV
Apartment, 2 Bedrooms, Terrace | Balcony

Reviews

6.6 out of 10

Popular amenities

  • Outdoor Space
  • Kitchen
  • Free WiFi
  • Business services

Explore the area

View in a map
Rue De La Reinette 2a, Brussels, Brussels-Capital Region, 1000
  • Place, Royal Museums of Fine Arts of Belgium
    ‪6 min walk‬
  • Place, Royal Palace of Brussels
    ‪6 min walk‬
  • Place, La Grand Place
    ‪15 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪16 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living room | Flat-screen TV

Apartment, 2 Bedrooms

  • 861 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for City Apartment, 2 Bedrooms

City Apartment, 2 Bedrooms | Living room | Flat-screen TV

City Apartment, 2 Bedrooms

  • 861 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Terrace

Apartment, 2 Bedrooms, Terrace | Living area | Flat-screen TV

Apartment, 2 Bedrooms, Terrace

  • 861 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Smartflats City Royal

3.5-star apartment in European Quarter
This smoke-free apartment building features a snack bar/deli, a business center, and express check-in. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and multilingual staff assistance are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences like a dining area and a sitting area. Housekeeping is available once per stay.
Smartflats City Royal offers 3 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and complimentary toiletries.

This Brussels apartment provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered once per stay and irons/ironing boards can be requested.

The apartment offers a snack bar/deli. Wireless Internet access is complimentary. This 3.5-star property offers access to a business center and 2 meeting rooms. This business-friendly apartment also offers a terrace, multilingual staff, and tour/ticket assistance.

Smartflats City Royal is a smoke-free property.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Kitchen

  • Coffee/tea maker
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Dining

  • Snack bar/deli

Bedrooms

  • 2 bedrooms
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Terrace

Work spaces

  • 2 meeting rooms
  • Business center
  • Desk

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Housekeeping (once per stay)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city center
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 3 floors
  • 3 units

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.18 per room, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve rollaway/extra beds and sofa beds
This property accepts credit cards
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have elevators

Property is also known as

Smartflats Royal Apartment Brussels
Smartflats Royal Apartment
Smartflats Royal Brussels
Smartflats City Royal Brussels
Smartflats City - Royal Brussels
Smartflats City - Royal Apartment
Smartflats City - Royal Apartment Brussels

Reviews

Smartflats City Royal Reviews

6.6

6.6/10

Cleanliness

9.0/10

Staff & service

5.4/10

Amenities

6.2/10

Property conditions & facilities

3.6/10

Eco-friendliness
Rating 10 - Excellent. 7 out of 39 reviews
Rating 8 - Good. 14 out of 39 reviews
Rating 6 - Okay. 7 out of 39 reviews
Rating 4 - Poor. 2 out of 39 reviews
Rating 2 - Terrible. 9 out of 39 reviews

Reviews

2/10 Terrible

Abijeet, Perth

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Property had significant damage, from lights to toilets. Property was not cleaned properly. Only one bed was made. No toilet paper provided.
Stayed 1 night in Jul 2024

2/10 Terrible

Cecilia

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Mold in shower room, sofa was an embarrassment, curtains in front room not secured. Floor dirty.
Stayed 5 nights in Jun 2024

2/10 Terrible

Judy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Door handle falling off and breaking on front door lock. Difficult time walking stairs and hauling luggage. Stairs very steep. Should be more descriptive in details about the property. No screens on the windows. Child safety issue and bugs.
Stayed 1 night in Jun 2024

4/10 Poor

Caroline

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property is very well located in terms of access to central Brussels. However, it lacks any form of functioning heating. Though we complained about this on the first day of our stay, no action was taken to rectify it. Additionally, there was mould in the bathroom as there was no way to open any windows. The entrance of the property was very untidy, with lots of empty boxes. The sofa bed was stained.
Stayed 5 nights in Apr 2024

2/10 Terrible

Andrii

Traveled with family
Disliked: Cleanliness, room comfort
Dirty, old, stinky, moldy, and overall scary place to be. Communication is horrible, and host knowledge of the problem with mold and smell but refuses to move us or refund us. Stay away, especially if yiunhabe kids or any kind of allergies.
Stayed 2 nights in Jan 2024

8/10 Good

Roxanna

Stayed 1 night in Jul 2023

2/10 Terrible

Elky, Lima

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
If you want to have a bad time, rent this apartment!! The apartment urgently requires a complete renovation, the doors are deteriorated, it has old towels and furniture, etc. Access from the street is completely unsafe, as absolutely anyone is able to freely go into the building. Apart from this, the communication and attention from the property owner is terrible, as they offered anything but a solution for the complaints.
Stayed 3 nights in Jul 2023

6/10 Okay

magdalena

Traveled with family
Disliked: Room comfort

Need a maintenance

The apartment was in bad condition, need a maintenance, the wallpaper was in poor condition, there were no nightstands in one bedroom, the sink was clogged, one bathroom didn't have mirror, the pillows were very bad and you have to go up to the third floor by the stairs with your suitcases. The location was fantastic, steps from the metro and the historic center
Stayed 2 nights in Mar 2023

2/10 Terrible

Kiesha

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The place smelled of smoke. Nails in the floor were sticking up and could have cut a foot. Found hairs on the bed linen. The wallpaper was peeling.
Stayed 2 nights in Nov 2022

10/10 Excellent

Gabriela

Liked: Cleanliness, amenities, property conditions & facilities
The property was great and it is well located. It was very comfy for us as a party. It has air conditioner. The bathroom was divided: the shower and a sink was inside the master bedroom and the toilet and other sink was at the entrance of the apartment. Be aware that has no washer machine. This was a con for us since we were traveling hoping form city to city. However, it was not listed as an amenity.
Stayed 3 nights in Jun 2022

8/10 Good

Verified traveler

Traveled with partner
Liked: Amenities
Very low doors to walk thru. And no tv which is actually good but after a few head bumps I was over it
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Apartment style accommodations, close to Metro stop, close to large parking garage, conveniently located near center of city, clean and spacious at reasonable rate. A lot of narrow stairs to the upper units.
Stayed 4 nights in Jun 2018

8/10 Good

Mattia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Appartamento spazioso su 2 piani, scomodo l'accesso per i numerosi scalini. Ottima pulizia dell'alloggio, scarsa la dotazione di pentole e piatti. Posizione vicinissima alla metropolitana
Stayed 4 nights in Aug 2024

2/10 Terrible

PETER

Traveled with family
Disliked: Cleanliness, room comfort

Træt og slidt lejlighed

Træt og slidt lejlighed med god placering. Wifi virker ikke, defekt belysning flere steder i lejligheden - badeværelset havde en standerlampe oven på spejlet., skyl knapper på wc defekt, vandhane i køkkenet utæt, mug i fuger i køkken og bad. Håndtag var løst så man kunne ikke lukke til badeværelset. Trænger til en renovering
Stayed 3 nights in Jun 2024

2/10 Terrible

Rachid

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The Smartflats City - Royal stay is located in a perfect zone but the stay itself is a nightmare. The entrance to the building is dirty, there is a very narrow staircase, no elevator. In the flat, I have never seen a parquet floor so scratched. All the walls are damaged, the apartment does not at all conform to the photograph in the ad. No television, no microwave, no washing machine, no real broom, nothing to hang the laundry on. The bedside lamps are very damaged. A nightmare.
Stayed 7 nights in Apr 2024

2/10 Terrible

Patricia

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Lo único bueno la ubicación. Por lo demás un horror. Sucio, mantenimiento lamentable, todo viejo y roto. El baño no tenía luz y en su lugar había una lámpara de mesa en el suelo. Intentamos contactar con el alojamiento para que nos dieran una solución pero ni contestaron. Sábanas con manchas y pelos. Puertas que no cierran, goteras de humedad... El peor sitio en el que me he alojado y a un precio carísimo. En el piso de arriba fiesta todas las noches que hacía imposible dormir. No se lo recomendaría a nadie.
Stayed 2 nights in Apr 2024

6/10 Okay

Alice

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Merethe

Liked: Room comfort
The flat was well situated. The area around the entrance was messy and I was sent two different entrance codes, first one which I printed and brought, then another which I saw, when I failed to enter with the first one. So I took some time entering. The place itself was quite worn, with tapestries coming off, in need of paint, and it didn't have the exclusive look and feel from the photos. The sink was leaking in the bathroom. It was clean, though and quiet during the night.
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveler

Business traveler
Liked: Room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Thorsten

Traveled with family
Disliked: Cleanliness, room comfort

Top location, bad condition

While the apartment has potential we were terribly disappointed as the pictures did not reflect the condition of the place at all. We had a big hole in the bathroom door, as someone likely panicked due to the fact that the door does not open unless you are really strong once you close it. The toilet was so small that you can hardly sit in the room. The beds were all crocket, the matrasses bad, the dishwasher was rusty, and the wallpapers torn off. Really, at the price this place was offered, there should be enough budget to fix things every now and then.
Supports for getting the bed somewhat straight. Not done by us, but came as part of the "experience" :)
Lovely stains in the toilet, luckily the toilet is so small and dark that you won't spend much time looking at it.
Hair dryer - Looks safe, right?
Bathroom door with a view
Stayed 2 nights in Apr 2023

10/10 Excellent

Arman

Stayed 6 nights in Apr 2023

8/10 Good

Axel

Traveled with family
Liked: Cleanliness

Je peux vous recommander cet apartement

L'avantage de cet appartement est surtout l'emplacement. Equipement correct.
Stayed 3 nights in Dec 2021

8/10 Good

Jens

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2021

8/10 Good

Alan

Business traveler
Liked: Cleanliness, room comfort

Fine if you don't forget the code :-)

Big, too floor airy appartment with two double beds. Simple modern one with beautyful wooden pieces of roof construction. Fully equipped (only haven't seen iron). Fine location, relatively calm and easy to access. No window was possible to open (even in the bathroom), only terrace door. I haven't use much of equipment cause I busy outside. Don't forget your code otherwise you stay outside (no reception neither key)!
Stayed 4 nights in Sep 2021

8/10 Good

Guerda

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2020