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Smartflats Design - Grand-Place

3.5 star property

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Photo gallery for Smartflats Design - Grand-Place

Premium bedding, iron/ironing board, cribs/infant beds, free WiFi
Flat-screen TV
Superior Apartment, 1 Bedroom, Terrace | View from room
View from room
Flat-screen TV

Reviews

8.4 out of 10

Very good

Popular amenities

  • Kitchen
    Kitchen
  • Free WiFi
    Free WiFi
  • Business services
    Business services

Explore the area

Map
39 Rue du Lombard, Brussels, 1000
  • Manneken Pis Statue
    1 min walk
  • Brussels City Hall
    3 min walk
  • La Grand Place
    3 min walk
  • Brussels (BRU-Brussels - National)
    34 min drive

Room options

View all photos for Comfort Apartment, 1 Bedroom

Premium bedding, iron/ironing board, cribs/infant beds, free WiFi

Comfort Apartment, 1 Bedroom

  • 614 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Comfort Studio Suite

Premium bedding, iron/ironing board, cribs/infant beds, free WiFi

Comfort Studio Suite

  • 409 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Apartment, 1 Bedroom

Premium bedding, iron/ironing board, cribs/infant beds, free WiFi

Premier Apartment, 1 Bedroom

  • 635 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Terrace

Premium bedding, iron/ironing board, cribs/infant beds, free WiFi

Deluxe Apartment, 2 Bedrooms, Terrace

  • 969 sq ft
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premier Apartment, 2 Bedrooms, Terrace

Premium bedding, iron/ironing board, cribs/infant beds, free WiFi

Premier Apartment, 2 Bedrooms, Terrace

  • 969 sq ft
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 6
  • 1 Queen Bed, 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom, Terrace

Superior Apartment, 1 Bedroom, Terrace | Premium bedding, iron/ironing board, cribs/infant beds, free WiFi

Superior Apartment, 1 Bedroom, Terrace

  • 635 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

Premium bedding, iron/ironing board, cribs/infant beds, free WiFi

Apartment, 2 Bedrooms

  • 893 sq ft
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Terrace

Apartment, 1 Bedroom, Terrace | Premium bedding, iron/ironing board, cribs/infant beds, free WiFi

Apartment, 1 Bedroom, Terrace

  • 527 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Terrace

Premium bedding, iron/ironing board, cribs/infant beds, free WiFi

Apartment, 2 Bedrooms, Terrace

  • 969 sq ft
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Comfort Apartment, 2 Bedrooms, Terrace

Premium bedding, iron/ironing board, cribs/infant beds, free WiFi

Comfort Apartment, 2 Bedrooms, Terrace

  • 969 sq ft
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 6
  • 1 Queen Bed, 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

Premium bedding, iron/ironing board, cribs/infant beds, free WiFi

Apartment, 1 Bedroom

  • 635 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premier Studio Suite

Premium bedding, iron/ironing board, cribs/infant beds, free WiFi

Premier Studio Suite

  • 441 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Premium bedding, iron/ironing board, cribs/infant beds, free WiFi

Studio Suite

  • 441 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Apartment, 2 Bedrooms, Terrace

Premium bedding, iron/ironing board, cribs/infant beds, free WiFi

Design Apartment, 2 Bedrooms, Terrace

  • 969 sq ft
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 6
  • 1 Queen Bed, 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Premium bedding, iron/ironing board, cribs/infant beds, free WiFi

Deluxe Apartment, 2 Bedrooms

  • 968 sq ft
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

Similar properties

Exterior

Hostel van Gogh

Breakfast included
Free WiFi
24/7 front desk
Microwave
4.1 out of 5, Very Good, (20)
The price is $92
per night
$101 total
includes taxes & fees
Dec 7 - Dec 8
Hostel van Gogh

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Smartflats Design - Grand-Place

3.5-star apartment in Quartier du Centre - Centrumwijk
A business center, express check-in, and express check-out are available at this smoke-free apartment building. WiFi in public areas is free. Other amenities include multilingual staff. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences like a dining area and a coffee/tea maker. Housekeeping is available once per stay.
Smartflats Design - Grand-Place offers 15 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Accommodations at this 3.5-star apartment have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries.

This Brussels apartment provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered once per stay and irons/ironing boards can be requested.

Public areas are equipped with complimentary wireless Internet access. This 3.5-star property offers access to a business center and meeting rooms. This Brussels apartment also offers multilingual staff, express check-in, and express check-out.

Smartflats Design - Grand-Place is a smoke-free property.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Crib: EUR 25 per stay

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • Flat-screen TV with cable channels

Work spaces

  • Business center
  • Meeting rooms

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Housekeeping (once per stay)
  • Iron/ironing board on request
  • Multilingual staff

Location highlights

  • In a historical district
  • In the city center
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 15 units
  • 6 floors

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email with check-in instructions and lockbox information prior to arrival; access will be through a private entrance
For more details, please contact the property using the information on the booking confirmation

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 25 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: EUR 25 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Smartflats Design Grand-Place Apartment Brussels
Smartflats Design Grand-Place Apartment
Smartflats Design Grand-Place Brussels
Smartflats Design Grand-Place
Smartflats Grand Place
Smartflats Design Brussels
Smartflats Design - Grand-Place Brussels
Smartflats Design - Grand-Place Apartment
Smartflats Design - Grand-Place Apartment Brussels

Smartflats Design - Grand-Place Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 73 out of 176 reviews" "
Rating 8 - Good. 81 out of 176 reviews" "
Rating 6 - Okay. 9 out of 176 reviews" "
Rating 4 - Poor. 3 out of 176 reviews" "
Rating 2 - Terrible. 10 out of 176 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Katherine

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The location is perfect. It's in the upper town, which is nice and is a major bus stop for a few different lines.
Stayed 7 nights in Feb 2020

6/10 Okay

Danny, Melbourne

Traveled with family
Liked: Cleanliness, amenities
The location was very good and in general clean besides a drain issue which was rectified. However the sofa bed was in poor condition and some stains on the sheets which were gross.
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveler

Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location We selected this apartment for its location close to the centre of the old city and were not disappointed. From our window we could see into the Grand-Place itself. The apartment was quite simply furnished, but spacious, clean, and equipped with everything we needed to make our stay comfortable. Access to the building and our flat was simple with the codes supplied by e-mail - no problems at all with that system; shops, restaurants, and bars are plentiful within short walking distance. It was also convenient to be within a few minutes walk of Brussels Central Station and the metro line at Bourse so that we could get around the city and nearby towns with the minimum of effort. We enjoyed our week in the city and would use this company again.
Stayed 7 nights in Nov 2019

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment, clean, comfortable, warm and well equipped. Background street noise was not a big issue for me.
Stayed 3 nights in Nov 2019

8/10 Good

Justin

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location is very good n centre, the unit is very spacious, very suitable for family type holiday Only one things is the lobby lift is too small n take time to bring in n out the luggages
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, amenities
First of all we did not know it wasn’t a hotel. We arrived early in the rain, we could not get inside the building. We finally got a hold of someone from Smartflats they offered a lounge to leave our 6 suitcases. Me and my elderly parents has to drag our suitcases under the rain on a stone path to get to the lounge. My dad has a torn ligament in one shoulder which made me stress more. We were only going to stay for one night. We hired an Uber to take us back to the hotel. Once we got to the place it smelled terrible, we ordered an Uber for the next day at 6:30am to catch our next flight. we were ready to go at 6am still soar from pulling out suitcases the day before, but to our surprise the elevator was not working and we were on the 3rd floor. Six suitcases, with nobody to help us and we did not want to miss our flight. This was the most terrible experience we ever had. I think the idea of smartflats is okay, but they have to warn you before you book a place like this explaining what to expect if you arrive early or late and how unpersonalized it is. I will never book something like this again.
Stayed 1 night in Oct 2019

8/10 Good

Trang, VN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious apartment in ideal location, close to Grand Place. However, facilities are abit worn out and internet was on and off
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Stayed 3 nights in Sep 2019

10/10 Excellent

AG, Sydney. AU

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large space great location and a lift. Would benefit from a washing machine dryer for those of us who are on the road travelling
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old building but very Morden inside.very tastefully done
Stayed 4 nights in Sep 2019

8/10 Good

Mobolanle

Traveled with family
Liked: Cleanliness, room comfort
Visit Brussels
We had a fabulous time , the apartment was right in the shopping area. Waffles, Waffles, Waffles 😀. Restaurants within walking distance. Loved every minute of our stay, will definitely go back and stay in Smartflats apartment. XXX London Mobolanle
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Could be 20% cooler
The hotel is placed at a great location - next to the Grand Place. However, a few things are lacking. There is no washing machine in the room, even though their guide book talks about it. No A/C. It was tolerable for my family in June. There was not much soap in the dispensers so we had to use our own.
Stayed 1 night in Jun 2019

10/10 Excellent

Reggie, Jakarta

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central strategic location, efficient easy convenient check in process, spacey flat and clean. Supplies can be improved though
Stayed 3 nights in Jun 2019

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This apartment was in the perfect location for our Brussels stay. We had plenty of room to spread out and the place had the right amount of charm. We could have used a set of pull out couch sheets. When requested they were out of extra linens. All in all a great place for the value.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful place! Could use air conditioning.
Stayed 2 nights in May 2019

8/10 Good

EILEEN

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We found the flat to be clean, spacious, well equipped with some exceptions. Access to the building and the flat was most difficult, with unclear instructions, poorly operating door access, poorly informed help desk person via phone. Person on phone could not find our reservation and kept us on phone without assistance. Other entering guests gave us lessons in access which they learned from other guests. Front door had to be pressured to operate, lift often became stuck between floors. Window shade missing in bedroom skylight, bulb missing from bedroom lamp.
Stayed 4 nights in May 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
The location was splendid. The ability to use SmartFlats Offices as a left-luggage facility was great. We were 3 people in a 2 bedroom flat - so it was spacious and airy. Flats 101 had a small terrace, which would be nice in summer. Downside - we had no functioning dishwasher and no alternate means of washing up because there was no plug or washing-up bowl. If we had wanted to cook this would have made the kitchen useless. We booked 2 double bedrooms - but were given a double and a twin. No-one wants a single bed when they have paid for a double! I complained about both of these issues - I got an “oh dear” response.......not great customer service. I really think they might have at least sent over a box of chocolates over as a sorry!
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near everything, beautiful historic buiding with balconies, cool modern decor. The only downside was being awoken at 6:00 am by really loud noise, it sounded like a nearby recycling center (trucks backing up and the sound of glass bottles). Overall, great experience, I would stay again.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and beautiful views from the balcony! We would definitely book this apartment again.
Stayed 4 nights in Mar 2019