You'll have the entire apartment to yourself and will only share it with other guests in your party.
Smartflats Design - Postiers
3.5-star apartment in Lower Town
A snack bar/deli, a business center, and concierge services are available at this smoke-free apartment building. WiFi in public areas is free. Other amenities include express check-in, express check-out, and tour/ticket assistance. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences like a dining area and a sitting area. Housekeeping is available once per stay.
Smartflats Design - Postiers offers 4 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. Accommodations at this 3.5-star apartment have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered once per stay and irons/ironing boards can be requested.
The apartment offers a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3.5-star property consist of a business center and 2 meeting rooms. This business-friendly apartment also offers multilingual staff, tour/ticket assistance, and concierge services.
Smartflats Design - Postiers is a smoke-free property.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
1 building
4 units
6 floors
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Access methods
Lockbox, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.18 per room, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Property is also known as
Smartflats Postiers Apartment Brussels
Smartflats Postiers Apartment
Smartflats Postiers Brussels
Smartflats Design Postiers
Smartflats Design - Postiers Brussels
Smartflats Design - Postiers Apartment
Smartflats Design - Postiers Apartment Brussels
Smartflats Design - Postiers Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 21 out of 87 reviews
10 - Excellent
21
Rating 8 - Good. 26 out of 87 reviews
8 - Good
26
Rating 6 - Okay. 13 out of 87 reviews
6 - Okay
13
Rating 4 - Poor. 12 out of 87 reviews
4 - Poor
12
Rating 2 - Terrible. 15 out of 87 reviews
2 - Terrible
15
7.2/10
Cleanliness
8.2/10
Staff & service
5.8/10
Amenities
7.2/10
Property conditions & facilities
5.8/10
Eco-friendliness
Reviews
8/10 Good
Trevor
Business traveler
Nov 22, 2024
Liked: Cleanliness, room comfort
Nice flat let down by the external facilities
Excellent flat and very spacious let down by 3 things. a). The lift has been out of order all week and known about. With the apartment on Floor 5 it was a struggle with bags especially as b). The pir lights on the stairs do not work so half way up a flight of stairs you are a darkness scrambling around for your phone as it’s literally pitch black. No windows. c). One towel for a 5 night stay - cmon - at least put in a spare.
5th floor, no working elevator; TV didn't work; no bedsheets on one of the beds, it took for the staff one day to bring them. Apartment in iverall bad condition.
Balazs
Stayed 2 nights in Nov 2024
8/10 Good
Sarah
Traveled with family
Oct 31, 2024
Liked: Cleanliness, amenities
Huge 2 bedroom apartment in a great location, could do with a bit of TLC but it was clean, beds were comfy and we enjoyed our stay.
Had everything we needed, but could have done with more towels. WiFi was slow but it did work.
Affordable apartment very well located. Read all reviews before you book.
Our stay ended up being ok. Floors were dirty, but if you are used to backpacking travel you will have seen worse. Our frustration upon arrival came from our expectations because of the misleading amenities description. We had to go to the laundromat on our first day because the towels and bedsheets were dirty/smelly, and we also had to go to the store to buy more toilet paper, coffee, and other such things that we expected to be included. The good news is that the laundromat and all stores are within one block away, making it easy to fix. The property management answered quickly but didn't really address most issues.
Also, keep in mind there are no deadbolt lock, and that the elevator is out of order, meaning you will have to climb 6 flights of stairs to get to the apartment.
Property was hard to access and dirty in areas and the toilet wouldn't work and various things were broken. However the apartment was extremely spacious and beautiful living space with everything I could possibly need. I would stay again but wouldn't bring a large group.
Shawna
Stayed 2 nights in Sep 2024
2/10 Terrible
Verified traveler
Sep 4, 2024
Disliked: Cleanliness, room comfort
6th for first work no working lift and this seems longstanding. This limited how many times we would return to the flat. Location itself was very convenient. Cleanliness was average in the flat but staircase was awful. Shower had good temperature but the temp controls are for demo only and don’t work (at least not fixed on cold water).
Verified traveler
Stayed 4 nights in Aug 2024
6/10 Okay
Hsu-Fen
Aug 24, 2024
Liked: Cleanliness, amenities, room comfort
Lift was broken through out my stay and I had to climb six floors to my apartment each day. Asked the property when the lift would be fixed and the response was very very delayed. Beautiful flat and location but the non functioning lift was too much of an inconvenience
Hsu-Fen
Stayed 2 nights in Aug 2024
6/10 Okay
Brian
Jul 28, 2024
Liked: Cleanliness
Brian
Stayed 2 nights in Jul 2024
8/10 Good
ALISON
Traveled with family
Jul 16, 2024
Liked: Cleanliness, room comfort
Brussels apartment
Roomy, quiet. No working elevator, and unit on the 5th floor. Would have been nice to have bedding for the sofa. Other than that, very conveniently located - the metro is a couple of minutes away, and all the sites to see are within walking distance. Great time in Brussels!
Accommodation changed by smartflats due to a technical issue with the apartment booked. Only one alternative offered that had only 2 beds rather than the 3 booked. Apartment condition was poor, no lighting in a narrow relatively steep first portion of stairs. Window blind missing in the main bedroom and carpet in communal areas was dirty. Overall very disappointed with the service from smartflats, moving us last minute to what must surely be an inferior apartment. When pushed to provide some compensation all they were willing to offer was a discount code for future bookings with them, which I will never do based on this experience.
Verified traveler
Stayed 2 nights in May 2024
2/10 Terrible
Thomas
Dec 28, 2023
Thomas
Stayed 2 nights in Dec 2023
4/10 Poor
Karen
Traveled with family
Dec 2, 2023
Disliked: Cleanliness
Not a great apartment
Apartment was in poor condition, sofa in lounge was visibly broken and light in one of the bedrooms was hanging by 2 wires instead of 3, bulbs in lounge were flickering and there was old food in the sink. On the plus side it was very well heated and in a good location although outside door was always open so you didn't need to use the code but anybody could enter.
Karen
Stayed 4 nights in Nov 2023
6/10 Okay
Jun
Sep 11, 2023
The unit is huge. however, the alarm kept beeping during the whole night. When we checked in, the unit is not ready yet. It took additional time to wait the janitor to clean the room.
Jun
Stayed 1 night in Aug 2023
4/10 Poor
Saba
Traveled with family and small children, Traveled with family
Jul 9, 2023
Disliked: Amenities
Property was loud at night no wifi no tv could not
Access property properly one family had
To stay in the space to ensure we could get back in
Saba
2/10 Terrible
Bernardo
Traveled with family
Jan 2, 2023
Disliked: Cleanliness, room comfort
Hotel asqueroso
Worst experience EVER
Bernardo
Stayed 2 nights in Dec 2022
2/10 Terrible
Bernardo
Traveled with family
Dec 30, 2022
Disliked: Cleanliness, room comfort
Most disgusting place ever
The place was a disaster. Nothing to do with the pictures shown on the website. Dirty. Very old. The building falling apart. I feel totally robbed. I had to leave 2 night before my regular check out time. The first time EVER that hotels.com has been a total deception.
Bernardo
Stayed 2 nights in Dec 2022
2/10 Terrible
liora
Business traveler
Nov 18, 2022
Disliked: Cleanliness, room comfort
Bed bugs beware
This propriety had signs of Bed bugs when I called to ask for a different room the staff was unhelpful and ignored. Hoping to get my money back but so far have not received any response despite that I left almost immediately after discovering the bed bug signs. On top of that it was unclean with falling apart furniture
liora
Stayed 2 nights in Nov 2022
6/10 Okay
Katie
Traveled with family
Sep 24, 2022
Stay in Brussels
Great location, but no toiletries provided. I would stay here again, but you will need to pack everything, including towels. Great shopping nearby.
Katie
Stayed 3 nights in Sep 2022
2/10 Terrible
Jerome
Traveled with family
Jun 27, 2022
Liked: Cleanliness
We booked for 6, 2 double and 1 convertible sofa.
I paid extra fees to stay there at 6 !
The convertible does not exist !! Tried to call so many tomes bith the Expedia Customer service and the property manager, for 2/3 days ! Expedia can not do anything on behalf of the hotel. The property never replied.
Last time for me and to avoid !
Jerome
Communication was abysmal. Changed the location of the flat less than 24 hours before check in. Did not provide email information within the 2 day window as specified in the booking.
elizabeth
Stayed 4 nights in Sep 2021
10/10 Excellent
Crystal
Traveled with family
Sep 29, 2020
Liked: Cleanliness, room comfort
Good stay
It was a lovely spacious apartment in the heart of the city centre with access to the car park near by. The security was fine and the facilities were good.
The apartment was very spacious I would recommend it for families.
The staff was very friendly and met my special requests.
The location is perfect , metro , train stations, the Grand Place , the shopping street everything is in 5 minutes walk.
Anahit
Stayed 2 nights in Nov 2019
8/10 Good
Richard
Nov 26, 2018
Great location, apartment was nice. Strange to have a really large apartment with two bedrooms but only one toilet - I wouldn't therefore stay with the family. Some of the curtains don't cover the windows, another window doesn't have a curtain at all. There is a lot of building work going on in this building from early in the morning until after 23.00.