*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Holiday Inn Bucaramanga Cacique, an IHG Hotel features an outdoor pool and a 24-hour health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary.
Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 4176 square feet (388 square meters) include a conference center. This family-friendly hotel also offers a children's pool, a steam room, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking and valet parking are complimentary.
Holiday Inn Bucaramanga Cacique, an IHG Hotel has designated areas for smoking.
- Children's toys
- Number of outdoor pools - 1
- Water dispenser
- Elevator
- Fitness facilities
- 24-hour front desk
- Business center
- Porter/bellhop
- Free self parking
- Dry cleaning/laundry service
- Free valet parking
- Computer station
- Conference space size (meters) - 388
- Terrace
- Luggage storage
- Hair salon
- ATM/banking
- Concierge services
- Conference center
- Snack bar/deli
- Shopping on site
- Designated smoking areas
- Total number of rooms - 190
- Number of floors - 18
- Number of buildings/towers - 1
- Airport transportation (surcharge)
- 24-hour health club
- Coffee/tea in common areas
- Designated smoking areas (fines apply)
- Number of bars/lounges - 2
- Number of poolside bars - 1
- Full-service spa
- Internet access in public areas - high speed
- Conference space
- Meeting rooms
- Tours/ticket assistance
- Year Built - 2013
- Steam room
- Free WiFi
- Free wired internet
- Babysitting or childcare (surcharge)
- Number of coffee shops/cafes - 1
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Free parking nearby
- Breakfast available (surcharge)
- Number of restaurants - 2
- 24-hour business center
- Conference space size (feet) - 4176
- Ballroom
- Banquet hall
- Reception hall
- Laundry facilities
- Television in common areas
- Wedding services
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Number of indoor pools - 1
- Number of outdoor pools - 1
- Children's pool
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- Playground on site
- Free cribs/infant beds
Room Amenities
Holiday Inn Bucaramanga Cacique, an IHG Hotel offers 190 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
- Air conditioning
- Television
- Free newspaper
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Free local calls
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Room service (24 hours)
- Desk
- Premium bedding
- Pay movies
- High-speed internet access
- Soundproofed rooms
- Premium TV channels
- Shower only
- Cable TV service
- Free WiFi
- Free wired internet
- Down comforter
- Individually furnished
- Individually decorated
- Pillow menu
- Connecting/adjoining rooms available
- Free cribs/infant beds
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
- Local maps
- Guidebooks or recommendations
- Art supplies
- Laptop-friendly workspace
- Restaurant dining guide
- Mini-fridge
- Braille signage
Parking
Free self parking , Free valet parking , Free parking nearby
Internet
Available in all rooms: Free WiFi , Free wired internet , High-speed internet access
Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed
Food & Drink
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10:00 AM.
1622 Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Bucayba GastroBar - This poolside rooftop bar specializes in international cuisine and serves dinner only. Open daily.
Piatti dal Cielo - This fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.
Spa Services
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sol & Vida. Services include massages. The spa is open daily.
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Handrails in stairways
- Wheelchairs available on site
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Braille or raised signage
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Playground on site
- Casino nearby
- Health or beauty spa nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
Optional extras
- Fee for cooked-to-order breakfast: approximately COP 34000 for adults and COP 20800 for children
- Airport shuttle fee: COP 40000 per vehicle (one-way, maximum occupancy 2)
- Airport shuttle fee per child: COP 40000 (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 4:00 AM
Minimum check-in age is: 18
Check-out
Check-out time is 1 PM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Service animals not allowed
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Debit cards
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Free cribs (infant beds)!
Pet Policy
- No pets or service animals allowed
We should mention
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 10:00 AM to 6:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Contactless check-in is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Holiday Inn Bucaramanga
- Holiday Inn Bucaramanga Cacique
- Holiday Inn Cacique
- Holiday Inn Cacique Hotel
- Holiday Inn Cacique Hotel Bucaramanga
- Holiday Inn Bucaramanga Cacique Hotel
Hotel Reviews
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