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Hotel Buena Vista Express

3.0 star property

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Photo gallery for Hotel Buena Vista Express

Terrace/patio
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Standard Double Room | Minibar, in-room safe, desk, soundproofing
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Pet friendly
  • Parking included

Explore the area

Map
Diagonal 15 58-40, Bucaramanga, Santander
  • Santander Technology University
    ‪13 min walk‬
  • Cabecera Shopping Mall
    ‪19 min walk‬
  • Cacique Shopping Mall
    ‪20 min walk‬
  • Bucaramanga (BGA-Palonegro Intl.)
    ‪19 min drive‬

Room options

View all photos for Family Quadruple Room

Minibar, in-room safe, desk, soundproofing

Family Quadruple Room

  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | Minibar, in-room safe, desk, soundproofing

Standard Single Room

  • 355 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, soundproofing

Standard Double Room

  • 376 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Family Triple Room

Family Triple Room | Minibar, in-room safe, desk, soundproofing

Family Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Triple Room Standard

Minibar, in-room safe, desk, soundproofing

Triple Room Standard

  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s)

View all photos for Quadruple Room Standard

Minibar, in-room safe, desk, soundproofing

Quadruple Room Standard

  • Sleeps 4
  • 1 Full Bed(s) and 2 Twin Bed(s)

View all photos for Single Room Standard

Minibar, in-room safe, desk, soundproofing

Single Room Standard

  • Sleeps 1
  • 1 Full Bed(s)

View all photos for Family Room -5 Guests- Standard

Minibar, in-room safe, desk, soundproofing

Family Room -5 Guests- Standard

  • Sleeps 5
  • 1 Full Bed(s) and 3 Twin Bed(s)

View all photos for Double Room Standard

Minibar, in-room safe, desk, soundproofing

Double Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

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The price is $76
per night
$76 total
includes taxes & fees
Apr 7 - Apr 8
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About this property

Hotel Buena Vista Express

3-star Bucaramanga hotel close to Santander Technology University
An outdoor pool, a restaurant, and 2 bars/lounges are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and a sauna are onsite.
Hotel Buena Vista Express offers 52 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a sauna.
Hotel Buena Vista Express features an outdoor pool and a sauna. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and a meeting room. This business-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and a garden. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Complimentary self parking is available on site.

Hotel Buena Vista Express has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.
Habana - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Habana

Things to do

  • Outdoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 4 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (roundtrip)
  • Pet fee: USD 4 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Hotel Buena Vista Express Bucaramanga
Hotel Buena Vista Express
Buena Vista Express Bucaramanga
Buena Vista Express
Buena Vista Express
Hotel Buena Vista Express Hotel
Hotel Buena Vista Express Bucaramanga
Hotel Buena Vista Express Hotel Bucaramanga

Hotel Buena Vista Express Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 67 out of 141 reviews
Rating 8 - Good. 45 out of 141 reviews
Rating 6 - Okay. 16 out of 141 reviews
Rating 4 - Poor. 7 out of 141 reviews
Rating 2 - Terrible. 6 out of 141 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Daniele

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was very nice and extremely helpful. The hotel needs renovating but they are trying really hard with what they have. The mattress was like cement, I had a reservation for 4 nights, I left after the first.
Stayed 4 nights in Nov 2024

6/10 Okay

Ricky

Liked: Property conditions & facilities
Service isn't for people who don't want to serve
mediocre, staff doesn't seem to care about being friendly, the only man that was nice was the guy cooking the eggs at breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d stay here again if I came back to Bucaramanga!
Stayed 1 night in Jul 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good spot, would stay again 👍
I was not intending to spend as many nights in Bucaramanga as I did, but my car & mechanic had other ideas! There are a lot of things within walking distance of the hotel, there’s a 3 story mall where I was able to find some inexpensive cigars to enjoy by the rooftop pool along with a very reasonably priced cafe americano from the same mall & both on the first floor. I walked most places, took Uber when it was either too hot or raining, but I walked to & from an acupuncturist, a massage spot where I got a great price & I was able to get an hour long, very detailed, foot & hand massage. The hotel itself is nice, air conditioning worked well in my room, I was able to connect my laptop to the TV with an HDMI cord I travel with, the hot water & water pressure in the shower were great amenities I didn’t anticipate. The not so great: the design of the hotel is such that the 1st floor parking garage has openings above it that run all the way up to the 5th floor along some of the rooms, so when someone toots their horn, started their car, slammed a car door, talked loudly, etc, it was heard. Sometimes it was early in the morning, but for the most part it wasn’t that big of a deal, usually the sun was already up 😂 The rooftop pool is small, the steam room is a “by request only” situation & the handle is metal, so do with that what you will. The restaurant is pretty good, the complimentary eggs to order were tasty w/cilantro, salt & pepper added. The staff was consistently polite.
Stayed 1 night in Jul 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good spot, would stay again 👍
I was not intending to spend as many nights in Bucaramanga as I did, but my car & mechanic had other ideas! There are a lot of things within walking distance of the hotel, there’s a 3 story mall where I was able to find some inexpensive cigars to enjoy by the rooftop pool along with a very reasonably priced cafe americano from the same mall & both on the first floor. I walked most places, took Uber when it was either too hot or raining, but I walked to & from an acupuncturist, a massage spot where for $50,000cop I was able to get an hour long, very detailed, foot & hand massage. The hotel itself is nice, air conditioning worked well in my room, I was able to connect my laptop to the TV with an HDMI cord I travel with, the hot water & water pressure in the shower were great amenities I didn’t anticipate. The not so great: the design of the hotel is such that the 1st floor parking garage has openings above it that run all the way up to the 5th floor along some of the rooms, so when someone toots their horn, started their car, slammed a car door, talked loudly, etc, it was heard. Sometimes it was early in the morning, but for the most part it wasn’t that big of a deal, usually the sun was already up 😂 The rooftop pool is small, the steam room is a “by request only” situation & the handle is metal, so do with that what you will. The restaurant is pretty good, the complimentary eggs to order were tasty w/cilantro, salt & pepper added. The staff was consistently polite.
Stayed 1 night in Jul 2024

10/10 Excellent

Nairebis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

GABRIEL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Christopher

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I also especially appreciated the caring and responsive staff!
Stayed 13 nights in May 2024

10/10 Excellent

Jose Aquilino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

8/10 Good

BARRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its in a pretty busy area otherwise it was a great stay.
Stayed 9 nights in May 2024

6/10 Okay

PAUL

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: The hotel was great, front desk and the rest of the staff were super friendly, the rooms are very well kept, the bathrooms were nice and the water pressure in the shower i enjoyed. I always felt safe in this hotel. And whenever i left the hotel and came back the room was cleaned and new sheets were made. Negs: there wasnt alot of options for morning breakfast, and its very easy to hear lots of things outside your room. But overall very very great service and will recommend. 10/10
Stayed 4 nights in Mar 2024

8/10 Good

Gilberto

Liked: Cleanliness, staff & service
Stayed 15 nights in Nov 2023

8/10 Good

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms should be clean earlier.
Stayed 7 nights in Aug 2023

10/10 Excellent

daniel

Stayed 1 night in Jul 2023

10/10 Excellent

Zohat

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific staff, nice pool, bar. Restaurant has really good food. Great overall value. Solid WiFi.
Stayed 6 nights in Sep 2022

4/10 Poor

Diana

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Different address
Was not the same hotel as shown on hotels.com it was a different address.
Stayed 12 nights in Jun 2022

10/10 Excellent

gary

Liked: Cleanliness, staff & service
Excelente hotel for the price friendly staff nice big clean room comfortable bed good food
Stayed 3 nights in May 2022

4/10 Poor

Jonathan

Business traveler
Disliked: Cleanliness, property conditions & facilities
Close to downtown
Stayed 1 night in May 2022

10/10 Excellent

Bertrand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Stay at Buena Vista Express
This hotel is very comfortable, clean, the food is amazing and the staff are very nice.
Stayed 7 nights in Feb 2022

10/10 Excellent

William F

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and clean will recommend to anyone
Stayed 12 nights in Dec 2021

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was fine but we didn’t like the area. We thought we were booking at the Buena Vista down town.
Stayed 2 nights in Dec 2021

6/10 Okay

Cesar A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loud at night due to others running up and down the hall ( kid's soccer team) Beds are stiff as a board and pillows were bricks. Staff was excellent though! Food was delicious.
Stayed 6 nights in Nov 2021