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Hotel de León

3.0 star property

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Photo gallery for Hotel de León

Sundeck
Apartment, 2 Bedrooms | Minibar, in-room safe, blackout drapes, soundproofing
Lobby sitting area
Minibar, in-room safe, blackout drapes, soundproofing
Lounge

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Pet friendly
  • Laundry

Explore the area

Map
Calle 56 No. 21-49, Bucaramanga, Santander, 680003
  • Acropolis Shopping Mall
    ‪13 min walk‬
  • Santander Technology University
    ‪14 min walk‬
  • La Flora Ecological Park
    ‪15 min walk‬
  • Bucaramanga (BGA-Palonegro Intl.)
    ‪19 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Minibar, in-room safe, blackout drapes, soundproofing

Apartment, 2 Bedrooms

  • 452 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds OR 2 Twin Beds

View all photos for Superior Room

Superior Room | View from room

Superior Room

  • 215.00 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Minibar, in-room safe, blackout drapes, soundproofing

Junior Suite, 1 Bedroom

  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

Holiday Inn Bucaramanga Cacique by IHG

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.7 out of 5, Exceptional, (792)
The price is $87
per night
$92 total
includes taxes & fees
Feb 25 - Feb 26
Holiday Inn Bucaramanga Cacique by IHG

About this property

Hotel de León

3-star Bucaramanga hotel with restaurant
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, 24-hour room service, a business center, and laundry facilities are onsite.
Hotel de León offers 82 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a business center and meeting rooms. This Bucaramanga hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests.

Hotel de León is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Venecia - This restaurant specializes in local cuisine.
24-hour room service is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Venecia

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 41000.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 12 per vehicle
  • Rollaway bed fee: USD 41000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

de León Bucaramanga
Hotel de León Bucaramanga
Hotel León Bucaramanga
León Bucaramanga
Hotel de León Hotel
Hotel de León Bucaramanga
Hotel de León Hotel Bucaramanga

Hotel de León Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 28 out of 111 reviews
Rating 8 - Good. 40 out of 111 reviews
Rating 6 - Okay. 21 out of 111 reviews
Rating 4 - Poor. 9 out of 111 reviews
Rating 2 - Terrible. 13 out of 111 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Nelson

Stayed 1 night in Sep 2023

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 1 night in Feb 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just terrible..
I was put in a basic room even though I had paid for superior, the shower was barely dripping cold water, not a single person spoke English, WiFi didn’t reach the room, very uncomfortable bed, etc. would not recommend.
Stayed 2 nights in Dec 2019

8/10 Good

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel for the price
Stayed 3 nights in Jun 2018

8/10 Good

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with a pool and restaurant and parking
It is a nice hotel with a large pool. The staff is attentive to your need and very competent. Facilities are in great condition. Good AC, Wifi and cable TV. My room was spacious and very comfortable with a modern bathroom and very hot water. I noticed some rooms do not have window or have hallway's windows. Breakfast buffet is varied and great. The location is a 20 minutes walk away from city points of interests. Some rooms can be noisy since the hotel is located on a main street.

10/10 Excellent

Lilia , United States of America

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the best: location, modern, comfortable, kind
I spent a week at the hotel and wanted to be back the first day. Clean, modern, incredible breakfast and the kindest staff will make the best of your visit to Bucaramanga "La Ciudad Bonita". I highly recommend it! Will be back soon!
Stayed 3 nights in Mar 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
The hotel was terrible , so dirty and The personnel was rude and mad..
Stayed 1 night in Mar 2018

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bucaramanga layover
Staff was very helpful.
Stayed 1 night in Jan 2018

6/10 Okay

Luis, Sydney Australia

Liked: Cleanliness, staff & service, room comfort
reasonable hotel
Unfortunately I stayed to long at the hotel, was under repairs, therefore was noise from early morning (5am) dusty, they accept large groups of young students that stay up to early morning talking and drinking then the repairs noises start, this affected my health. The friendly staff make up for those negative parts, nevertheless the staff are under paid and forces to work long hours, but , this is part of the Colombian culture, (exploitation)
Stayed 25 nights in Oct 2017

6/10 Okay

GoBucaramanga, pr

Liked: Cleanliness, staff & service, property conditions & facilities
It's an average hotel. Excellent price!
Had to change rooms. The place is noisy at night. My second room didn't have telephone service. I reported it 5 times but they never fixed it. The best thing was the breakfast. Always ready at 6 am and excellent!
Stayed 10 nights in Jun 2017

10/10 Excellent

Laura Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & well decorated hotel in the safe area.
Staff is very friendly. Excellent cleanliness. Connectivity given for each staff is appreciable. Facilities like swimming pool, Jacuzzi etc. are excellent. Wifi connectivity is good. Restaurant service is also good. Specially the fruit juice was of excellent quality.

10/10 Excellent

Kim B, Tampa FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff, clean rooms and excellent breakfast

2/10 Terrible

Joe

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
BE AWARE CONSTRUCTION NOISE
When my office reserved this room they told me it looked really nice in the photos, with balcony and pretty modern decor, oh was I in for a revelation, they put me in a small room, with beat up furniture, with my bed window facing the stairs and hallway with a massive construction that began banging and sawing at 6 AM, I immediately called Hotels.com to be moved and had just one more day stay to put up with the noise and I couldnt wait to get out, the staff was very friendly and nice though, when I told them I was leaving early they tried to accommodate me to a better room, but it was a bit too late, they should have thought of this when they gave me the room in the first place, as they were aware of the construction noise and my rooms location.

6/10 Okay

john

Liked: Cleanliness, property conditions & facilities, room comfort
not the best
apartment was nice...however the cooking hood did not work and they did nothing about it during the first 4 days of our stay......was promised a new room and did nothing about it as well......has some guests over for dinner and was charged additional fee per person for having them up to the room..........

4/10 Poor

Daniel E, Miami, United States of America

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible noisy in one room no hot water in another
I booked for 4 days a month in advance. When i got there they gave me something lower than what i had paid and they said they had no availability for what i had requested over a month ago. After much fighting they did give me the type of room that i had paid for. There were hairs in the sheets and the door to the balcony would not lock and could not be closed. The balcony was looking to super busy street and the noise was just ridicoulous. I could not take it and i upgraded to the apartments in the 6th floor actually unit 601. It was much nicer and brighter and the balcony was quiet. The problem then was that the hot water worked in the morning but it did not work again. I do not like cold showers. the last night the hot water came back but it was either boiling water or cold water with no way to have both combined. I do not recommend at all. Stay away from this place. I have been in 5 different hotel for different reasons and Holiday inn most definitely beats all of them by a landslide.

10/10 Excellent

Maria Alejandra Garcia, Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All about this hotel is excellent... The only thing you have to care a litle bit is about the neighborhood where is located

4/10 Poor

Bernard, Prescott, AZ

Disliked: Cleanliness, staff & service, room comfort
Hotel d'Leon has totally lost its customer service
As I have indicated by phone with Cat, your customer service rep, this hotel is a disaster! I waited more than an hour for them to figure out a room for me, and I even had to find the Hotels.com reservation online and show it to them...After they got me an upgraded room with a jacuzzi tub (even though it was very noisy due to traffic), I thought they would at least leave me in that room for the next four nights...oh, no, goodness, do something nice for the customer? Not at all...there have been mistakes in billing, and the main problem (as always) is one of management, there has been no one around to talk with about this problem...mgt is avoiding talking with me! On top of everything else, this hotel used to have CNN in English in the guest rooms and that is no more.....

10/10 Excellent

john, medelllin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best hotel in town
best hotel in town for the price....inexpensive but as good as any high priced hotel....excellent service and great staff. Ingrid and Martha at the front desk went above and beyond.....

6/10 Okay

Maria G, Usa

Liked: Cleanliness, room comfort
Disliked: Staff & service
Not the best, but not the worst either.
For the most part we enjoyed the stay, the rooms were clean and comfortable. There was an issue however, with our reservation. We booked and recieved a confirmation for two rooms but upon our arrival we were told that we had only booked one. After showing the confirmation email and explaining and re explaining the situation we were given the rooms we reserved, but not before quite a bit Of insisting on our part.

4/10 Poor

Dionisio, New York

Disliked: Property conditions & facilities, room comfort
nice place to stay, false
facilities badly, shower didn't work, to much disturbs around the hotel, noise all over. It was a non smoke room but, at the hallway people has been smoking and odor getting in to the room, food, didn't test good....

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very disappointed with hotel
the room discretion wrong the hotel discretion wrong this is like renting a motel here in the usa worse than a motel trust me lets start with the hotel small the pool was dirty green algie in the botton and green water , breakfast buffet really bad the room nothing like the picture the safe did not work the bathroom very small the showere did not have a shower head it was just a pipe sticking out of wall run out of hot water on my third day , really really bad , expidia should remove this hotel out of website not recommended , stay somewhere else like dan carton

2/10 Terrible

ANDRES JULIAN

Business traveler
Muy vieja la habitación y el baño. No tenía jabón y el poquitos que había, olía terrible. Pedí mesa para planchar y está mala. Luego me trajeron otra, igual de vieja y no funcionaba. El baño terrible
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
No es un hotel familiar
El hotel no es familiar es un hotel usado para fin de semana de adultos cerveza ruido y fumar, no se pudo usar la piscina los niños casi siempre hay borrachos el ambiente es algo pesado para niños
Stayed 4 nights in Dec 2020