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Hotel Palonegro

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Palonegro

Luxury Room | Minibar, desk, iron/ironing board, free WiFi
Reception
Front of property
Minibar, desk, iron/ironing board, free WiFi
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Pet friendly
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Calle 51 # 31-106, Bucaramanga, Santander, 680003
  • Cabecera Shopping Mall
    ‪5 min walk‬
  • San Pio Park
    ‪6 min walk‬
  • Las Palmas Park
    ‪8 min walk‬
  • Bucaramanga (BGA-Palonegro Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Junior

Standard Junior | Minibar, desk, iron/ironing board, free WiFi

Standard Junior

  • 54 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Superior

Executive Superior | Minibar, desk, iron/ironing board, free WiFi

Executive Superior

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed OR 1 Double Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room | Minibar, desk, iron/ironing board, free WiFi

Superior Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Junior

Executive Junior | Minibar, desk, iron/ironing board, free WiFi

Executive Junior

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hampton by Hilton Bucaramanga

Breakfast included
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (500)
The price is $49
per night
$49 total
includes taxes & fees
Jan 25 - Jan 26
Hampton by Hilton Bucaramanga

About this property

Hotel Palonegro

3-star hotel in Sotomayor
Laundry facilities, a 24-hour front desk, and free breakfast are available at this hotel. WiFi in public areas is free.
Hotel Palonegro offers 18 accommodations with minibars. 30-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads.

This Bucaramanga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.
A complimentary full breakfast is served each morning between 7 AM and 9 AM.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (COP 14,000 per night)
  • Limited onsite parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:00 AM

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Built in 2009
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 1:00 PM
Minimum check-in age: 18

Check-out

Check-out before 2:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from June 12 2024 to June 11 2026 (dates subject to change).
The following facilities will be closed during July, August, September, October, November, and December:
  • Laundry facilities
  • Parking area
This property will be closed from June 12 2024 to June 11 2026 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 13 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for COP 30000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: COP 14000 per night (66 ft away)
  • Rollaway bed fee: COP 30000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Parking height restrictions apply

Property is also known as

Hotel Palonegro bucaramanga
Palonegro bucaramanga
Palonegro
Hotel Palonegro Hotel
Hotel Palonegro Bucaramanga
Hotel Palonegro Hotel Bucaramanga

Hotel Palonegro Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 19 out of 51 reviews" "
Rating 8 - Good. 15 out of 51 reviews" "
Rating 6 - Okay. 8 out of 51 reviews" "
Rating 4 - Poor. 6 out of 51 reviews" "
Rating 2 - Terrible. 3 out of 51 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2020

10/10 Excellent

Stephen, Orem, Utah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought it was a great place to stay. It's in a good location of the city, the staff were very friendly, and the price is certainly reasonable. Juan and Christian were awesome and I would stay here again.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, and well location for shopping and banking
Stayed 12 nights in Feb 2020

4/10 Poor

Alejo Adrian

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel has parking just for one car, credit card machines doesn't work
Stayed 1 night in Dec 2019

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean, comfortable, and great staff. Great value.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Sep 2019

8/10 Good

Jorge David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central and easy to reach by foot or public transportation. Minor details need renovating and/or deeper cleaning, but overall comfortable hotel.
Stayed 10 nights in Sep 2018

4/10 Poor

Edwin, New York

Disliked: Staff & service, room comfort
@ I book different room. @ they give me smaller room. @ try to charge me double in there. @ Expedia didn’t took the money for the room leaving me with a big problem overthere.
Stayed 4 nights in Sep 2018

4/10 Poor

Jorge, Miami

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Good location
Staff very friendly and welcoming. Bed sheets and pillow cases had some stains as well as few head hairs. Price was a bit higher than the one advertised at reservation.
Stayed 2 nights in Mar 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness
Terrible!
We got there by midnight, and they were charging us $20.00 per night above the price given by hotels.com; after arguing with them, they ended up charging us about $70.00 more for the entire stay (about 6 days) than what hotels.com "guaranteed". The people over there is nice but the room we stayed the first night was terrible! Very disgusting! We even decided to leave the next morning, but they offered us a bigger room for the same price. Our overall experience besides the people and the area which is very central, was disappointing.
Stayed 8 nights in Nov 2017

8/10 Good

fernando, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel closer to downtown
Excellent attention to client. Great attention to fix unexpected issues. Great service. Room very clean and comfortable.Breakfast was colombian style and delicious. Will recommended to anyone that want to enjoy the Santander state. Also, the turistic information giving in the hotel was amazing. The price was reasonable. Cuddos to the hotel!!!!
Stayed 2 nights in Feb 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super place probably little known
This is in Barrio Cabecerra, a great place for food and stores. Safe, clean, and between 2 main streets where you can easily access transport or walk to local places and malls. Room was Fan Tas Tic! Service by staff beyond compare
Stayed 4 nights in Jan 2018

2/10 Terrible

jag33172@gmail.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is very durty, the bathroom is not clean
Very bad experience for that price i find hair in my bed, 5 floors not elevator is terreble hotel

10/10 Excellent

Paul, Bucaramanga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bucaramanga
muy buena

6/10 Okay

Laura

Stayed 3 nights in Apr 2022

6/10 Okay

ANDRES RODRIGO

Liked: Staff & service
Disliked: Cleanliness
Sorprendido con el estado del hotel Ya había estado en varias ocasiones y todo muy bien Esta última estadía deja mucho que decir en cuestión de aseo de habitación es y baño Las sábanas viejas y sucias Generalmente no comentó esto Pero era un buen sitio no entiendo qué pasó
Stayed 3 nights in Dec 2021

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service
No tenían listo el hospedaje no sabían que nosotros íbamos no había parqueadero como lo decía en la oferta no nos alojamos allí porque además el apartamento no estaba bien aseado.
Stayed 2 nights in Mar 2021

8/10 Good

Ignacio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Oct 2020

10/10 Excellent

Jahir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020

10/10 Excellent

Alexander

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

Andrea Isabel

Stayed 1 night in Mar 2020

4/10 Poor

Yurley karine

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

Piedad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable lugar.
Agradable la estadía, pude compartir del descanso y tener conmigo a mi mascota.
Stayed 1 night in Feb 2020