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Hotel San Juan Internacional

3.0 star property

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Photo gallery for Hotel San Juan Internacional

Outdoor pool, open 10:00 AM to 6:00 PM, sun loungers
Garden view
Lobby
Outdoor wedding area
Property entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Parking available
  • Bar
  • Pool
  • Breakfast included
  • Parking included

Explore the area

Map
Autopista Giron Km. 6, Bucaramanga, Santander, 680001
  • Center for Events and Exhibitions
    ‪5 min drive‬
  • Santander Technology University
    ‪10 min drive‬
  • Cacique Shopping Mall
    ‪11 min drive‬
  • Bucaramanga (BGA-Palonegro Intl.)
    ‪35 min drive‬

Room options

View all photos for Basic Twin Room

Basic Twin Room | Minibar, in-room safe, desk, laptop workspace

Basic Twin Room

  • 258 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Cabin, 2 Bedrooms

Family Cabin, 2 Bedrooms | Minibar, in-room safe, desk, laptop workspace

Family Cabin, 2 Bedrooms

  • 538 sq ft
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 2 Large Twin Beds

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, laptop workspace

Standard Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Jetted Tub

Superior Suite, Jetted Tub | Minibar, in-room safe, desk, laptop workspace

Superior Suite, Jetted Tub

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | Minibar, in-room safe, desk, laptop workspace

Superior Double Room, 2 Double Beds

  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Multiple Beds, Garden View

Family Room, Multiple Beds, Garden View | Minibar, in-room safe, desk, laptop workspace

Family Room, Multiple Beds, Garden View

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Quadruple Room, Multiple Beds

Standard Quadruple Room, Multiple Beds | Minibar, in-room safe, desk, laptop workspace

Standard Quadruple Room, Multiple Beds

  • 377 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Large Twin Beds

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Junior Room, 1 King Bed

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Superior

Minibar, in-room safe, desk, laptop workspace

Double Room Superior

  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room Standard

Minibar, in-room safe, desk, laptop workspace

Triple Room Standard

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Twin Room Standard

Minibar, in-room safe, desk, laptop workspace

Twin Room Standard

  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room Standard With Garden View

Minibar, in-room safe, desk, laptop workspace

Quadruple Room Standard With Garden View

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Suite With Garden View

Minibar, in-room safe, desk, laptop workspace

Suite With Garden View

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Double Room Superior With Garden View

Minibar, in-room safe, desk, laptop workspace

Double Room Superior With Garden View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Junior With Garden View

Minibar, in-room safe, desk, laptop workspace

Suite Junior With Garden View

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel San Juan Internacional

3-star Bucaramanga hotel with restaurant
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Hotel San Juan Internacional offers 60 air-conditioned accommodations with minibars and safes. LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an outdoor pool, Hotel San Juan Internacional provides a sauna and a fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 323 square feet (30 square meters) include a conference center. This family-friendly hotel also offers a terrace, an arcade/game room, and multilingual staff. For a surcharge, an airport shuttle (available on request) is offered to guests. Complimentary self parking is available on site.

Hotel San Juan Internacional is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.
Dona Juana - This restaurant specializes in Regional cuisine.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:00 PM on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Dona Juana

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (323 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 50000 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 43000 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: COP 50000 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 10:00 AM to 6:00 PM
A car is not required for transportation to and from this property

Property is also known as

Ramada Bucaramanga Hotel San Juan
Hotel San Juan Internacional Giron
San Juan Internacional Giron
Ramada Bucaramanga Hotel Giron
Ramada Bucaramanga Hotel
Ramada Bucaramanga Giron
Ramada Hotel San Juan
Ramada Bucaramanga San Juan
Ramada San Juan
Hotel San Juan Internacional Bucaramanga
San Juan Internacional Bucaramanga
San Juan Internacional
Ramada Bucaramanga
Juan Internacional Bucaramanga
Hotel San Juan Internacional Hotel
Hotel San Juan Internacional Bucaramanga
Hotel San Juan Internacional Hotel Bucaramanga

Hotel San Juan Internacional Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 47 out of 103 reviews
Rating 8 - Good. 36 out of 103 reviews
Rating 6 - Okay. 10 out of 103 reviews
Rating 4 - Poor. 6 out of 103 reviews
Rating 2 - Terrible. 4 out of 103 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very unique and very nice pool
Stayed 1 night in Sep 2024

8/10 Good

Charles D

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel San Juan Internacional
The Hotel is situated just outside Giron, rooms arranged across the resort which is quite large and spread-out, not much noise from the main road when inside the room. Rooms are well equipped, clean and functional, beds, and bathroom in excellent condition, staff very helpful, sprayed room too for mosquitos which is an occupational hazard in Colombia, the pool is really huge for a hotel resort, also very clean, but also very deep at deep end. Large open air bar and restaurant, food is reasonable, breakfast is a little limited but adequate. Good price.
Stayed 2 nights in Jun 2024

10/10 Excellent

Terry

Stayed 1 night in Jun 2024

8/10 Good

Marx

Liked: Staff & service, amenities
Just really noise first night
Stayed 2 nights in May 2024

10/10 Excellent

Carolina, Coconut Creek

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hidden gem! Second stay here and Ineill continue to come back!
Stayed 1 night in May 2024

10/10 Excellent

Carolina, Coconut Creek

Liked: Cleanliness, staff & service, property conditions & facilities
Great property very well-maintained cleaned and the staff was amazing and so accommodating. I felt like I was a queen in a five star resort with my daughters.
Stayed 1 night in Mar 2024

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniant location to the airport
Stayed 1 night in Feb 2024

10/10 Excellent

Garry, Port St Lucie

Stayed 1 night in Jan 2024

6/10 Okay

Debora

Stayed 1 night in Dec 2023

2/10 Terrible

Ronald

Liked: Property conditions & facilities
Disliked: Staff & service
Never stay at San Juan International
When I arrived at hotel, I was charged again for my stay. It was later reversed after calling Hotels.com but it should have never happened. And I didn’t appreciate the clerk and later the bellhop knocking on my door around midnight. Before arriving, I talked with Maria about transportation from the airport. I wasn’t told that they were calling me a taxi which was more expensive than the ones at the airport.
Stayed 1 night in Aug 2023

10/10 Excellent

Steven

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous Wedding!
Spent the weekend for a wedding. The location was amazing, the pool was wonderful and the on site amenities were fantastic. I will return just to enjoy the resort.
Stayed 2 nights in Jul 2023

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2023

10/10 Excellent

Alexander

Stayed 1 night in Apr 2023

10/10 Excellent

Alfonso, Hoover

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful mountain views, near the city but country feel. The restaurant food is great.
Stayed 1 night in Mar 2023

8/10 Good

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Buen hotel de paso, el personal es muy amable y el desayuno delicioso
Stayed 1 night in Feb 2023

8/10 Good

CHAYREE, Charlotte

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Services was fantastic. But they should improve the cleanliness.
Stayed 1 night in Jan 2023

2/10 Terrible

Jacques

Stayed 1 night in Dec 2022

10/10 Excellent

Harrinton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 1 night in Nov 2022

8/10 Good

WALDEMAR

Stayed 1 night in Aug 2022

10/10 Excellent

Elkin

Stayed 1 night in Jul 2022

10/10 Excellent

Pierre

Stayed 2 nights in May 2022

8/10 Good

Jaime, Prague

Stayed 2 nights in Oct 2021

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy
Great beds, overall a good place to rest when you are working
Stayed 1 night in Jul 2021

10/10 Excellent

Daran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Secure and pleasant resort with great facilities and helpful staff. The pools are great, including for young kids. I was very, very impressed with the quality and price of the food, so much so I ordered some dishes more than once. My original room didn’t have great WiFi but they moved me very easily upon request.
Stayed 1 night in Oct 2020

8/10 Good

Verified traveler

Stayed 1 night in Feb 2020