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Hotel San Silvestre

3.5 star property

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Photo gallery for Hotel San Silvestre

Interior entrance
Front of property
Front of property
Steam room
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Room service
  • Parking included
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

Map
Carrera 19 #58a - 13 Barrio Galán, Centro Comercial San Silvestre, Barrancabermeja, Santander, 687031
  • National Oil Museum
    ‪9 min walk‬
  • Christ Oil Sculpture
    ‪3 min drive‬
  • Popular Mall
    ‪3 min drive‬
  • Barrancabermeja (EJA-Yariguies)
    ‪24 min drive‬

Room options

View all photos for Double Room

Double Room | Bathroom | Shower, designer toiletries, hair dryer, towels

Double Room

  • Sleeps 4
  • 1 King Bed

View all photos for Double Room Single Use

Premium bedding, minibar, in-room safe, desk

Double Room Single Use

  • Sleeps 1
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, minibar, in-room safe, desk

Standard Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room (Single Use)

Premium bedding, minibar, in-room safe, desk

Standard Twin Room (Single Use)

  • Sleeps 1
  • 2 Twin Beds

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  • Pool
  • Breakfast included
  • Parking included
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4.5 out of 5, Wonderful, (33)
The price is $39
per night
$39 total
includes taxes & fees
Feb 25 - Feb 26
Hotel Elite

About this property

Hotel San Silvestre

3.5-star Barrancabermeja hotel with restaurant
Along with a full-service spa, this smoke-free hotel has a restaurant and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, 24-hour room service, and a business center.
Hotel San Silvestre offers 48 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Cable television is provided. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Barrancabermeja hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Hotel San Silvestre features a full-service spa and a sauna. The hotel offers a restaurant and a snack bar/deli. This 3.5-star property offers access to a business center and 4 meeting rooms.

Wireless Internet access is complimentary. This Art Deco hotel also offers a terrace, laundry facilities, and dry cleaning/laundry services. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Complimentary self parking is available on site.

Hotel San Silvestre is a smoke-free property.

Hotel San Silvestre has a restaurant serving lunch and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Terrace

Full-service spa

  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 52000 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Parking height restrictions apply
Guests under 4 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

Hotel San Silvestre
Hotel San Silvestre Barrancabermeja
San Silvestre Barrancabermeja
Hotel San Silvestre Hotel
Hotel San Silvestre Barrancabermeja
Hotel San Silvestre Hotel Barrancabermeja

Hotel San Silvestre Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 26 out of 63 reviews
Rating 8 - Good. 27 out of 63 reviews
Rating 6 - Okay. 6 out of 63 reviews
Rating 4 - Poor. 2 out of 63 reviews
Rating 2 - Terrible. 2 out of 63 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

8.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

CESAR

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Miguel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

ricardo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and great staff
Stayed 2 nights in Feb 2024

4/10 Poor

sehyuk

Traveled with group, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Taxes are charged to foreign tourists, there is a lot of noise overall, and the hotel facilities are inadequate compared to the price. It is an insufficient facility for an event where many people gather.
Stayed 2 nights in Apr 2024

10/10 Excellent

luis javier

Stayed 2 nights in Feb 2023

8/10 Good

Francisco J

Business traveler
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2021

10/10 Excellent

Victor, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, friendly staff, very nice location and resourceful mall
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Barrancabermeja
Stay was good. Beds were excellent. Breakfast not surprising. Not much office space for business trips in the lobby. Wifi is good. The hotel is within a mall so easy access to food and other needs. Good AC. A little bit of administrative trouble requesting folios and receipts.
Stayed 1 night in Aug 2019

2/10 Terrible

AnaMariaAcuna

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
I checked in, put my bags in the room, and went to see my dad in the ICU at the local hospital. At my return, I came accompanied by my elder mother and my bother who helped her walk. They were coming with me to my room until the next ICU visit, in a couple of hours. The front desk person stopped them, said that they can't go into my room, and also said that I was going to be charged if they go into my room. This rule about visitors is very rude. Nobody explained this rule about visitors when I checked in. Should I have known it in advance, I would not made reservations there. The whole point was to see my dad in the hospital and speak with my family members. I could not stand the fact that they were rude to my 85 year old mom, and my brother, who was assisting her to walk. I checked out immediately. I do not recommend this hotel to anybody. It is the most expensive in the city, and the rudest to deal with.
Stayed 2 nights in Aug 2019

2/10 Terrible

Adam

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Worst service ever!
The worst service from the front desk lobby. 1- I have received only 1 key for my room and I needed to wait for 15min for the front desk to get a permission from the manager in order to have a 2nd key for the room. Seems like they don’t even have enough room keys. 2- I found out that they charged me extra for a coffee that we never used in my bill during the check out. 3- We booked a conference room for our meetings and the staff did not even know how to set up their own quipment in the room for us and we couldn’t use any of their equipment for the entire event. 4- just my check out process took over 20 minutes because the front desk did not know what their doing. Keep that in mind I was the only one in the from and the place was not even busy. I travel for my business all the times to different cities and by far this is the worst service that I ever experienced. By the way, the manager is not even their at all for any feedback or anything. Great hotel but very bad service!
Stayed 1 night in Aug 2019

4/10 Poor

me, s

Liked: Staff & service
Disliked: Property conditions & facilities
Waste of money. For what they charge, never again
Very friendly staff, other than that nothing that will ever get me to stay there again

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Jorge, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well Located Hotel
The hotel staff was very friendly. The room was a good size and the air conditioning worked fine. The mini bar was adequately stocked. The room was quiet.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel within the mall........worked perfectly.

6/10 Okay

Hellman Eduardo

Stayed 2 nights in Jul 2024

8/10 Good

Francisco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La ubicación del hotel es conveniente para cambiar de actividad en la noche
Stayed 3 nights in Nov 2023

10/10 Excellent

OLGA

Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Buena experiencia. Un lugar tranquilo para descansar.
Stayed 3 nights in Dec 2021

6/10 Okay

Amanda

Disliked: Cleanliness
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena, solo que en el area del turco estaba en reparación...
Stayed 1 night in Sep 2019

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar muy especial en tierras calurosas
Un lugar muy especial donde pasamos una noche muy agradable en pareja, pudimos disfrutar del jacuzzi, del sauna, y de un delicioso desa. Pequeños detalles por mejorar, como que han dejado manchar el jacuzzi porque se le ve el orillo amarillo, además la habitación tenía unas tableyas de piso partidas debajo de la cortina... Haa y mejorar la panadería del desayuno
Stayed 1 night in Jul 2019

8/10 Good

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un hotel agradable e buenos para el descanso y excelente ubicación
Stayed 1 night in Jan 2019

10/10 Excellent

Martha Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

LILIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018