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Sonesta Hotel Bucaramanga

3.5 star property
VIP Access

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Photo gallery for Sonesta Hotel Bucaramanga

Outdoor pool, open 10 AM to 6:30 PM, pool umbrellas, sun loungers
Outdoor pool, open 10 AM to 6:30 PM, pool umbrellas, sun loungers
Exterior
Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Gym
  • Parking included
  • Room service

Explore the area

Map
Race 27 No. 29-145. Cañaveral oriental, Bucaramanga Metro Areea, Floridablanca, Santander, 681002
  • Parque Caracolí Shopping Center
    ‪1 min walk‬
  • Centro Comercial Cañaveral
    ‪6 min walk‬
  • Cardiovascular Foundation of Colombia
    ‪10 min walk‬
  • Bucaramanga (BGA-Palonegro Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • 288 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • 282 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed

  • 463 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Bucaramanga Cacique by IHG

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.7 out of 5, Exceptional, (793)
The price is $62
per night
$69 total
includes taxes & fees
Mar 3 - Mar 4
Holiday Inn Bucaramanga Cacique by IHG

About this property

Sonesta Hotel Bucaramanga

3.5-star Floridablanca hotel with 1 restaurants, connected to a shopping center
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite.
Sonesta Hotel Bucaramanga offers 104 accommodations with laptop-compatible safes and complimentary newspapers. Flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Sonesta Hotel Bucaramanga features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. Event facilities measuring 94 square feet (9 square meters) include conference space. This business-friendly hotel also offers a terrace, tour/ticket assistance, and concierge services. Complimentary self parking is available on site.

Sonesta Hotel Bucaramanga is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.
Sonesta Hotel Bucaramanga has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 94 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 10 AM to 6:30 PM
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Sonesta Hotel Bucaramanga Floridablanca
Sonesta Bucaramanga Floridablanca
Sonesta Bucaramanga
Sonesta Bucaramanga
Sonesta Hotel Bucaramanga Hotel
Sonesta Hotel Bucaramanga Floridablanca
Sonesta Hotel Bucaramanga Hotel Floridablanca

Sonesta Hotel Bucaramanga Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 391 out of 547 reviews
Rating 8 - Good. 105 out of 547 reviews
Rating 6 - Okay. 20 out of 547 reviews
Rating 4 - Poor. 20 out of 547 reviews
Rating 2 - Terrible. 11 out of 547 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andres Yahir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great as always
Very comfortable place with absolutely kind and helpful staff. Loved the rooftop restaurant
Stayed 4 nights in Nov 2024

10/10 Excellent

Ivena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property highly recommended
Stayed 3 nights in Nov 2024

10/10 Excellent

Abraham, Fort Lauderdale

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I never was offered or received any VIP treatment or drink
Stayed 3 nights in Nov 2024

10/10 Excellent

Julio C

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food
Stayed 3 nights in Nov 2024

10/10 Excellent

Sheyla

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Cecilio

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Aug 2024

10/10 Excellent

corien

Stayed 2 nights in Sep 2024

10/10 Excellent

Ever

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome
Stayed 6 nights in Oct 2024

10/10 Excellent

Federico

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
Excellent arrive and overall experience.
Stayed 7 nights in Sep 2024

10/10 Excellent

Luna

Stayed 1 night in Sep 2024

10/10 Excellent

Carlos, Pembroke Pines

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a centric area close to malls, restaurants and hospitals.
Stayed 3 nights in Sep 2024

10/10 Excellent

corien

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to shopping mall with restaurants
Stayed 3 nights in Sep 2024

10/10 Excellent

Carlos, Pembroke Pines

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a very popular area with plenty of restaurants, grocery stores, bakeries, pharmacies, hospitals and malls in less than a half a mile away. The breakfast is balanced between local cuisine and common international breakfast options. It also has an awesome rooftop where you can enjoy a nice dinner, amazing drinks and awesome music!
Stayed 1 night in Sep 2024

10/10 Excellent

santander s

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención y ubicación 10
Stayed 1 night in Sep 2024

10/10 Excellent

Cecilio

Stayed 2 nights in Aug 2024

10/10 Excellent

juan

Stayed 1 night in Aug 2024

10/10 Excellent

Carlos A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Dario

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff with a smile Very clean Great location. Very safe. The only thing I would improve is the mattress.
Stayed 1 night in Jul 2024

10/10 Excellent

Ana

Stayed 1 night in Aug 2024

10/10 Excellent

GABRIEL

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Dario

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff was non informative, non friendly, Didn’t even say helllo. Mostly interested in copying passports and taxes than welcoming the guests. Restaurant was excellent. Maid was very friendly
Stayed 2 nights in Aug 2024

10/10 Excellent

Adrienne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

GABRIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

John

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sonesta is an awesome hotel AND a great value. The staff is very friendly and the hotel is beautiful. Loved having access to all the local restaurants as well the local modern mall stores.
Stayed 1 night in Aug 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was everything. It was near all the things you would need.
Stayed 4 nights in Aug 2024