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Hotel Casa Capsa

5.0 star property

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Photo gallery for Hotel Casa Capsa

Interior detail
Hallway
Presidential Suite | Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Interior detail
Deluxe Twin Room | Minibar, in-room safe, desk, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
36 Calea Victoriei, Bucharest, Bucuresti, 010082
  • University Square
    ‪2 min walk‬
  • Romanian Athenaeum
    ‪9 min walk‬
  • Palace of the Parliament
    ‪7 min drive‬
  • Bucharest (OTP-Henri Coanda Intl.)
    ‪28 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, iron/ironing board

Junior Suite

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Minibar, in-room safe, desk, iron/ironing board

Presidential Suite

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, iron/ironing board

Deluxe Twin Room

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Minibar, in-room safe, desk, iron/ironing board

Standard Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room

Classic Single Room | Minibar, in-room safe, desk, iron/ironing board

Classic Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Inner Garden Room

Minibar, in-room safe, desk, iron/ironing board

Inner Garden Room

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, City View

Minibar, in-room safe, desk, iron/ironing board

Room, City View

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Casa Capsa

5-star hotel in Bucharest City-Centre
A restaurant, a bar/lounge, and a business center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel Casa Capsa offers 60 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 5-star property consist of a business center and 5 meeting rooms.

Wireless Internet access is complimentary. This luxury hotel also offers a terrace, multilingual staff, and concierge services.

Hotel Casa Capsa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Hotel Casa Capsa has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Hebrew, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: RON 72 for adults and RON 72 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 5 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for RON 168.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately RON 72 for adults and RON 72 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: RON 168.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards

Property is also known as

Hotel Casa Capsa Hotel
Hotel Casa Capsa Bucharest
Hotel Casa Capsa Hotel Bucharest

Hotel Casa Capsa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 64 out of 131 reviews
Rating 8 - Good. 37 out of 131 reviews
Rating 6 - Okay. 16 out of 131 reviews
Rating 4 - Poor. 5 out of 131 reviews
Rating 2 - Terrible. 9 out of 131 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Samuel, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay but the 5-star hotel does not feel like a 5-star. Opening the room door with the key card is a hit and miss process (it opens eventually). The shower door does not close properly. The light in the room is not as bright as some would wish for. Otherwise Capsa is a good choice for a nice hotel as central as possible in Bucharest.
Stayed 5 nights in Dec 2024

8/10 Good

Valer

Stayed 3 nights in Nov 2024

10/10 Excellent

Ralph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent location fantastic ambiance clean and comfortable
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael, Fair Lawn

Stayed 1 night in Oct 2024

10/10 Excellent

Tony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful people
Stayed 2 nights in Oct 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Book it! I thought i would be a little disappointed being not in old town directly but turns out this was perfectly and centraly located to EVERYTHING! Seriously, a perfect location.
Stayed 3 nights in Oct 2024

6/10 Okay

Mark

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This is a good three and at best a four star hotel. Like most hotels in Bucharest there were no food or dining options. Breakfast was empty and not even set up. No doorman or staff help. When I asked for more water they said go to the cafe and buy some. The cafe couldn’t figure out how to fix their cash register. So no extra water. This was October so off season? It’s nice and traditional and I enjoyed the authentic decor of an old Bucharest hotel. But not a five star.
Stayed 4 nights in Sep 2024

10/10 Excellent

John

Stayed 2 nights in Sep 2024

10/10 Excellent

antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great experience, staff very helpful , nothing left to chance. A truly 5 star experience! We will be back!
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Room comfort
Good location. The service could be more customer oriented. Minimal interaction. Nice chocolate shop beside the main entrance.
Stayed 2 nights in Jul 2024

10/10 Excellent

Florin, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Florin-Camil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic building in the very center of the city. Highly recommended.
Stayed 1 night in Jul 2024

8/10 Good

Skye

Traveled with group
Liked: Cleanliness, staff & service, amenities
Casa Capsa was a fantastic place to stay, the beds were clean and comfortable, the rooms pristine. The shower was a little finniky, the water pressure was so high it made the showerhead come to life and soak the entire floor. And it was good that the weather was so hot, as the showers took an age to warm up, the cold showers were welcome. The room came equipped with a tea and coffee station, but the kettle had nowhere to plug in unless moved beside the bed, and the milk pods were out of date on arrival. But! The hotel staff were polite and concise, and the place was stunning throughout.
Stayed 5 nights in Jun 2024

10/10 Excellent

Karla

Stayed 1 night in Jun 2024

6/10 Okay

Anghel

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Tatiana

Liked: Cleanliness, staff & service, room comfort
Old World Charm
A charming hotel that has a lot of old-world charm. Rooms are nicely appointed and the bedding/beds are comfortable. The Manager and front desk staff are pleasant and professional. The hotel is centally located on a main street close to the old town, a variety of restaurants, as well as museums.
Stayed 2 nights in May 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay
Stayed 2 nights in May 2024

10/10 Excellent

Carmen

Traveled with family
The help I received at the reception desk was truly amazing on 19/05/24 (morning shift). 2 fantastic people made all the difference to my stay, going well beyond to help me out with my luggages and to get at the airport on time. Thank you so much, you both deserve 5stars for kindness and everything you did to help. I genuinely enjoyed and appreciate everything Casa Capsa had to offer!
Stayed 1 night in May 2024

2/10 Terrible

James

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
While advertised as a 5-star hotel, my recent experience unfortunately did not meet expectations for service or room quality. Upon check-in, the room had not been thoroughly cleaned from the previous guests, with objects left behind including a stuffed animal, which created an unsettling environment. The carpet was extremely dusty and there was a musty smell, indicating the room had not been well cared for. During our hotel restaurant reservation, we were initially refused seating by a rude waiter for no reason and only after speaking with a manager were we able to be seated. The room's bathroom had several concerning maintenance issues - the bathtub leaked substantially on the floor during use to the point we had to use all the existing towels to mop up the water. The bathwater was also yellow in color when first run (see picture). We requested two additional clean towels from housekeeping given the flooding issues but when checking out, the front desk employee Florian accused us of stealing them and charged us inappropriately. Given these cleanliness, maintenance and customer service issues, I cannot recommend staying here until standards improve. For the price paid, I expected better care and hospitality. Please see attached photos documenting some of the problems encountered during my stay. Management should address these types of lapses to provide guests with a more positive 5-star experience fitting of the hotel's luxury rating and pricing.
Stayed 2 nights in Jan 2024

10/10 Excellent

John Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classy
Stayed 2 nights in Nov 2023

10/10 Excellent

Mohsen

Traveled with group
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Glenn

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is a grand old hotel that has seen better days. The carpets were clean, but badly stained and worn in places. The front desk was helpful. The breakfast was minimal as there seemed to be very few guests in the hotel.
Stayed 6 nights in Sep 2023

10/10 Excellent

Christine, Hurst

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that this is in the heart of Old Bucharest. Everything is within walking distance.
Stayed 2 nights in Sep 2023

10/10 Excellent

Emanuela

Liked: Cleanliness, staff & service, property conditions & facilities
Locatin
Stayed 1 night in Sep 2023