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Suter Palace Heritage Boutique Hotel

5.0 star property

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Photo gallery for Suter Palace Heritage Boutique Hotel

Exterior
Restaurant
Deluxe Chic Room | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar
Lobby
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Parking included
  • Room service
  • 24/7 front desk

Explore the area

Map
Aleea Suter, Bucharest, Bucharest, 40547
  • Palace of the Parliament
    ‪13 min walk‬
  • Piata Unirii
    ‪15 min walk‬
  • Casino at JW Marriott Bucharest Grand Hotel
    ‪2 min drive‬
  • Bucharest (OTP-Henri Coanda Intl.)
    ‪23 min drive‬

Room options

View all photos for VIP Room

Rainfall showerhead, designer toiletries, hair dryer, bathrobes

VIP Room

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Chic Room

Deluxe Chic Room | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Deluxe Chic Room

8.0 out of 10
Very good
(2 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suter Signature Suite

Suter Signature Suite | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Suter Signature Suite

  • 549 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Diplomat Suite

100-inch Smart TV with premium channels, TV

Diplomat Suite

  • 624 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Suite

Romantic Suite | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Romantic Suite

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Chic Parliament View Room

Deluxe Chic Parliament View Room | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Deluxe Chic Parliament View Room

10.0 out of 10
Exceptional
(1 review)
  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

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Exterior

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About this property

Suter Palace Heritage Boutique Hotel

5-star hotel in Sector 4
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, 24-hour room service, and concierge services.
Suter Palace Heritage Boutique Hotel offers 17 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. A pillow menu is available. Smart televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Bucharest hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Suter Palace Heritage Boutique Hotel features a sauna and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

2 meeting rooms are available. This luxury hotel also offers a library, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Suter Palace Heritage Boutique Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Suter Palace Heritage Boutique Hotel has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

English, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 20 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym
  • Library
  • Sauna
  • Winery release events

Family friendly

  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Spa

  • Massage

Accessibility

  • No elevator

More

  • Banquet hall
  • Fireplace in lobby
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 100-inch smart TV with premium channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Airport shuttle fee: EUR 35 per vehicle (one-way)
  • Airport shuttle fee per child: EUR 35 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not allow photo shooting, video recording, interviewing, or filming activities for private or commercial use without permission. Fees apply.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Suter Palace Boutique Hotel Bucharest
Suter Palace Boutique Bucure?ti
Suter Palace Bucureti
Suter Palace Boutique Bucharest
Suter Palace Boutique
Suter Palace Bucharest
Suter Heritage Hotel Bucharest
Suter Palace Heritage Boutique Hotel Hotel
Suter Palace Heritage Boutique Hotel Bucharest
Suter Palace Heritage Boutique Hotel Hotel Bucharest

Suter Palace Heritage Boutique Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 11 out of 21 reviews
Rating 8 - Good. 4 out of 21 reviews
Rating 6 - Okay. 2 out of 21 reviews
Rating 4 - Poor. 1 out of 21 reviews
Rating 2 - Terrible. 3 out of 21 reviews

9.4/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Theodore

Stayed 1 night in May 2024

2/10 Terrible

Stephen

Business traveler
Disliked: Property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Lucia-Vali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

4/10 Poor

GabrielCosmin

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Hotel only with wonderful location

I paid for room with 366 sg feet and I received first, one room with 248 sg feet. After discussion with the person from Reception I rcvd a room with 366 sg feet. In the room, the temperature was very low, the equipment for heating almost not exist.
Stayed 1 night in Jan 2022

2/10 Terrible

Marcus

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort

You have Expectations? Go somewhere else

If this is Bucharest's most luxurious hotel, then I don't want to know about the other 5* properties. Instead of being helpful and friendly, the staff is behaving very arrogant. Helping with the luggage? After asking twice and not without rolling their eyes. They wouldn't allow taking pictures with a mobile phone inside the hotel, as a paying guest, because they consider themselves very "exclusive". 10 minutes before the end of breakfast time, the waitress sees herself unable to take an order for some eggs because the kitchen "closes", though the restaurant is opened non stop. At lunch we ordered a Tuna Tatar, which took 45 minutes! The furniture inside the Suite has witnessed Ceausescu. The complete hotel is a joke and not worth half the price. If you have any expectations go something else.
Stayed 1 night in Aug 2021

10/10 Excellent

Andrei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprising

Genuinely amazed at the building details and the level of service. The rooms are themselves impressive but it's the staff that really shine and made our visit special. If you're looking for a bit of trivia about the place, find Marian, the night porter.
Stayed 1 night in May 2021

8/10 Good

Christian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Vladislav

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience at Suter Palace Heritage!

We visited the place with a friend and booked 2 Deluxe Chic Rooms for 2 nights. They were both great, spacious and in an elegant style. The service was friendly, competent and helpful. The breakfast was a la carte and delicious. Good location in the center of the city. The whole hotel is very elegant and makes you feel really relaxed. Strongly recommend it!
Stayed 2 nights in Jan 2021

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

comfortable hotel, but do not expect 5* service

Firstly, the rooms are very comfortable if not a bit over the top in the decor - very opulent. Not my style, a little old fashioned. Not a fan of having multiple decorative cushions and throws as these are unlikely to be changed between guests. Secondly, the hotel is in a quiet residential location and offers a great restaurant. However, the staff really need some training. The service does not match what you may expect of a 5* hotel or the price point. The waiting staff are inexperienced and offer an inconsistent service - some are attentive, others not or unsure of what they’re doing. Breakfast is not a fast operation, so allow plenty of time - not ideal unless you’ve time to kill. Also, the night receptionist didn’t know how to settle my account on checkout so I had to leave my card details and wait to receive an invoice via email after I had left.
Stayed 3 nights in Sep 2019

2/10 Terrible

Bayram

Liked: Cleanliness, room comfort
Disliked: Staff & service

Poor reception& breakfast. Surcharge to transport

1) Very bed receptionist! He didn’t tell me anything about Hotel, facikitiea, breakfast etc. He doesn’t understan English well. He doesn’t know what is deposit and payment quaranty. 2) Very poor breakfast. You will feel like u wake up in hostel not a five star hotel. Can u imagine this poor breakfast is 20€ in Romania!! More than dinner! 3) I get airport transfer service from Hotel. They charge me 35€ however I checked my booking derails over hotels.com. In my booking, it says 25€! 4) Hotel has sauna and fitness room however i haven’t seen thanks to receptionist! Good things: Very well restaurant. Food are amazing except for breakfast. I still can’t believe and make me angree that I paid more breakfast than a dinner!! Late check out for free. Chick room To sum up, It doesn’t worth the money. I feel that I have been cheated by breakfast and transport as well as I didn’t use Hotel spa facilities.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Romanian luxury

A beautiful palace hidden down a no exit road. Quiet area with lovely views of the parliament building and across Bucharest from the hill. Security at the hotel. Nice staff. Stayed in such a beautiful room. The decor is amazing with wonderful furniture. There is a coffee machine too. There is no information in the room about the hotel. I had no idea what time breakfast was or that there was a sauna downstairs too. I tried to ring reception but the phones didn’t work, so I couldn’t get any more water in the room or find out any information. There should be a folder in the room with information and the phones should work and the staff should be more helpful with this information. I walked into town from here and it was a nice walk, but took a taxi back at night.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Mar 2019

10/10 Excellent

Cristian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Faik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein sehr schöner Platz und super nettes und zuvorkommendes Personal. Die Sehenswürdigkeiten sind in Fußnähe zu erreichen. Nur die direkte Umgebung ist etwas heruntergekommen….. liegt natürlich nicht am Hotel selbst sondern an der Stadtverwaltung selbst. Das Frühstück war auch sehr gut.
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

6/10 Okay

Alexander

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

10/10 Excellent

Ivar E.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Beautiful nice little boutique hotel. Loved it! First night we had some problems with mosquitoes. The bellboy did his very best to help us and went out to get some insect spray. Unfortunately with no success. Good guy! The mosquitoes came in through an open window that the cleaning lady had forgot to shut. Things like this can happen. No stress. Apart from lack of sleep the first night. Great hotel! Cute rooms! Brilliant place! Loved it!
Stayed 2 nights in Jul 2019

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Precioso hotel, excelente comida

Mi estancia ha sido agradabilísima. El hotel es precioso y la comida del restaurante excelente!
Stayed 1 night in May 2019

10/10 Excellent

Chris, Amsterdam, nl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nieuw hotel. Recent prachtig. gerenoveerd. Een lust voor het oog. Kingsize bed is inderdaad kingsize. Als je jezelf echt eens wilt verwennen dan is dit de beste keuze in Boekarest!
Stayed 1 night in Dec 2018