Al Habtoor Palace Budapest

5.0 star property

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1 bedroom, premium bedding, minibar, in-room safe
Park view
Lobby sitting area
2 bars/lounges
1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Room service
  • Parking available
  • Spa

Explore the area

Map
Erzsebet Ter 9-10, 1051 Budapest, Budapest, 1051
  • St. Stephen's Basilica
    ‪4 min walk‬
  • Szechenyi Chain Bridge
    ‪8 min walk‬
  • Vaci Street
    ‪12 min walk‬
  • Budapest (BUD-Ferenc Liszt Intl.)
    ‪30 min drive‬

Room options

Royal Suite

  • 1066 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Accessible Superior King Room

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

Chairman Suite

  • 1227 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Twin Park View Room

  • 420 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe King Park View Room

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

Club King Room

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Suite

  • 624 sq ft
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Skyline Suite

  • 635 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe King Room

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Club Suite

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Palace Suite

  • 603 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Deluxe Suite

  • 667 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior King Room

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Al Habtoor Palace Budapest

5-star hotel in Budapest City Centre
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club, and a sauna. Change of towels is available on request.
Al Habtoor Palace Budapest offers 200 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with digital channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Al Habtoor Palace Budapest features an indoor pool and a health club. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 5-star property consist of 5 meeting rooms and limo/town car service. Event facilities measuring 2476 square feet (230 square meters) include conference space. This Art Deco hotel also offers a sauna, a terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Al Habtoor Palace Budapest is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Children aged 12 and younger eat free breakfast.
Ottimo - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. A children's menu is available. Happy hour is offered.
Kupola Bar - This bar specializes in international cuisine and serves light fare only. Open daily.
Kupola Lounge - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Languages

Arabic, English, German, Hungarian, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Secured, covered valet parking on site (HUF 23,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; HUF 14,000 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Kupola Bar
  • Kupola Lounge
  • Ottimo

Things to do

  • 24-hour gym
  • Books
  • Designer stores
  • Full-service spa
  • Indoor pool
  • Music library
  • Piano
  • Private wine tours
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,476 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices in meeting rooms
  • Elevator (43 inch wide door)
  • Grab bar in shower (34 inches high)
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1918
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for HUF 35000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 9 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HUF 14000 per person
  • Covered valet parking fee: HUF 23000.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: HUF 35000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number SZ19001644

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
Children under 12 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Hungary. This property is rated 5 stars.

Property is also known as

The Ritz Carlton Budapest
Al Habtoor Budapest Budapest
Al Habtoor Palace Budapest Hotel
Al Habtoor Palace Budapest Budapest
Al Habtoor Palace Budapest Hotel Budapest

Al Habtoor Palace Budapest Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 776 out of 1000 reviews
Rating 8 - Good. 167 out of 1000 reviews
Rating 6 - Okay. 38 out of 1000 reviews
Rating 4 - Poor. 11 out of 1000 reviews
Rating 2 - Terrible. 8 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Lisabeth

Traveled with family
This is not up to the standards of a Ritz Carlton hotel at all. From the moment we walked in our room was not ready. It took over 1.5 hours to get our luggage brought to the room. After waiting long for our luggage I asked for another luggage rack for the room and it never came. There were no pleasantries from the staff. We came from Ritz Carlton Berlin which was the polar opposite. We were offered drinks and Christmas treats. There was nothing in Budapest. The breakfast was mediocre at best. No one smiled. While I had a very nice massage from Vera in the spa the spa was tiny and offered very little. Children were also allowed in and it was noisy. Not what you want to hear while you are trying to relax One of the biggest issues for me was the noise. We were backing on to the fashion street it was where the garbage is picked up. Loud at 6am every morning. We paid for a 5 star hotel and this was a 3.5 at best. We were really disappointed.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Imad

Traveled with family and small children
Liked: Amenities
Disliked: Staff & service
Staff at reception is below average to terrible, except for the manager Zsuzanna H - she’s excellent and very helpful. I think they are pretty understaffed. Way below expectations for a Ritz!!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Regina

Stayed 2 nights in Apr 2023

10/10 Excellent

Gregory, Clark

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Club lounge food and service was great
Stayed 3 nights in Dec 2024

10/10 Excellent

MARCO, San Pedro Sula

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Classy hotel very well located and a helpful staff.
Stayed 3 nights in Nov 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Marvin, Missouri City

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing! The room was gorgeous and well kept! Thank you to all the staff for making my stay in Budapest warm and welcoming!
Stayed 3 nights in Nov 2024

10/10 Excellent

DEAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

2/10 Terrible

Kato

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Total discrimination!
Location is great, however, you would be severely discriminated if you booked through a third party. I decided to book a long stay through Hotels.com, as the promo code was not working, i booked 3 nights instead of 4. Upon arrival, i requested they honor the long stay. To my surprise, this turned into a 3 day back and forth. Expedia called and emailed to try to resolve the issue, they refused to answer them. Furthermore, at check-in a lady next to me was kindly asked to register as a bonvoy member in order to be provided free breakfast. Upon hearing that, i requested to provide my number as well. I was shocked when i was told that they weren't going to give me free breakfast and i could only qualify for 20% off. So all guests are not treaded the same. Some are politely encouraged to get free items, others are denied services or promotions cause they're a third class guest. They also refused to give me any rebate for my 4th night and requested i pay the full price! I went to Kempiski hotel, was extremely surprised they recognized and honored my Expedia membership. They went as far as upgrading me to a new room. There's therefore no reason why the Ritz decided to discriminate me, if Kempiski can upgrade me. I doubt it has anything to do with booking through a 3rd party like they claimed. It was definitely racial and i will never be going back.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sherri, Bethesda

Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful two day stay in the hotel. The location is perfect and service was impeccable. The hotel is true to its brand. They reached out to me ahead of time to arrange transportation, and again upon departure, which was very appreciated as it was my first visit to Budapest and I was unfamiliar with transportation options. I highly recommend and would love to visit again.
Stayed 2 nights in Oct 2024

4/10 Poor

Fiona

Stayed 5 nights in Sep 2024

10/10 Excellent

Jessamyn

Liked: Cleanliness, staff & service, property conditions & facilities
Service was impeccable!
Stayed 5 nights in Sep 2024

10/10 Excellent

HECTOR, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing the staff super professional they are 5 stars in everything!
Stayed 4 nights in Sep 2024

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There were problems with our prearranged tour. We had to wait to find another tour guide. I felt we were an after thought about it. The tour guide seems like he had just rolled out of bed. Concierge made us reservations at a local restaurant. They tried to seat us in the worst table in the restaurant in the middle of the crowd waiting by the front door. I refused to sit there. I would think if you were sent as a guest of the hotel you should have been given a better table and not be put in this situation.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alireza

Stayed 1 night in Aug 2024

10/10 Excellent

Gilberto Sosa, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Rosa Olga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue una experiencia maravillosa, las atenciones de primera y siempre con el deseo de ayudarnos a planificar lo mejor posible nuestra estadía. Las habitaciones de primera y los desayunos espectaculares.
Stayed 2 nights in Aug 2024

10/10 Excellent

Wei, Bellaire

Traveled with partner
Liked: Amenities
Great location and services.
Stayed 3 nights in Aug 2024

10/10 Excellent

tim

Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budapest Ritz
Amazing hotel and staff. Great pool and spa area as well. Loved the club and being on the club floor. Staff and food was fantastic.
Stayed 4 nights in Aug 2024

10/10 Excellent

Marilyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best. Flawless customer service. Make you feel important and valued as a guest.
Stayed 1 night in Aug 2024

10/10 Excellent

Helfried, New York

Liked: Cleanliness, staff & service, property conditions & facilities
A fabulous Ritz-Carlton property centrally located on the vibrant Pest side of the city. Surrounded by shops, rooftop bars and restaurants. Close to the shuttle bus to the Buda Castle district, as well as the metro and cruise ship docks.
Stayed 3 nights in Aug 2024

10/10 Excellent

Linde, Maidstone

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service from the staff very attentive. The Spa treatments were amazing and spacious rooms.
Stayed 4 nights in Aug 2024