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Al Habtoor Palace Budapest, Preferred Hotels & Resorts

5.0 star property
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Photo gallery for Al Habtoor Palace Budapest, Preferred Hotels & Resorts

Lunch, dinner, brunch served; Italian cuisine
Creator video - submitted by Sasha Burshteyn
1 bedroom, premium bedding, minibar, in-room safe
Lobby sitting area
2 bars/lounges

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Room service
  • Parking available
  • Spa
  • Gym
$313
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
Erzsebet Ter 9-10, 1051 Budapest, Budapest, 1051
  • St. Stephen's Basilica
    ‪5 min walk‬
  • Szechenyi Chain Bridge
    ‪8 min walk‬
  • Vaci Street
    ‪11 min walk‬
  • Budapest (BUD-Ferenc Liszt Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite (Nora)

1 bedroom, premium bedding, minibar, in-room safe

Suite (Nora)

  • 1066 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed, Accessible

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed, Accessible

  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Chairman)

1 bedroom, premium bedding, minibar, in-room safe

Suite (Chairman)

  • 2971 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds and 2 Queen Sofa Beds

View all photos for Deluxe Twin Park View Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Twin Park View Room

  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Park View Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe King Park View Room

  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Twin Room

  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club King including Club Lounge access

1 bedroom, premium bedding, minibar, in-room safe

Club King including Club Lounge access

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

1 bedroom, premium bedding, minibar, in-room safe

Executive Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 624 sq ft
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite (Skyline)

1 bedroom, premium bedding, minibar, in-room safe

Suite (Skyline)

  • 635 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe King Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe King Room

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite including Club Lounge access

1 bedroom, premium bedding, minibar, in-room safe

Club Suite including Club Lounge access

  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Palace)

1 bedroom, premium bedding, minibar, in-room safe

Suite (Palace)

  • 603 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Club Deluxe)

55-inch Smart TV with digital channels, books, music library

Suite (Club Deluxe)

  • 667 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior King Room

1 bedroom, premium bedding, minibar, in-room safe

Superior King Room

  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Al Habtoor Palace Budapest, Preferred Hotels & Resorts

5-star hotel in Budapest City Centre
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club, and a sauna. Change of towels is available on request.
Al Habtoor Palace Budapest, Preferred Hotels & Resorts offers 199 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with digital channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Al Habtoor Palace Budapest, Preferred Hotels & Resorts features an indoor pool and a health club. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 5-star property consist of 5 meeting rooms and limo/town car service. Event facilities measuring 2476 square feet (230 square meters) include conference space. This Art Deco hotel also offers a sauna, a terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Al Habtoor Palace Budapest, Preferred Hotels & Resorts is a smoke-free property.

Ottimo - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. A children's menu is available. Happy hour is offered.
Kupola Bar - This bar specializes in international cuisine and serves light fare only. Open daily.
Kupola Lounge - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Secured, covered valet parking on site (HUF 23,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Kupola Bar
  • Kupola Lounge
  • Ottimo

Things to do

  • 24-hour gym
  • Books
  • Designer stores
  • Full-service spa
  • Indoor pool
  • Music library
  • Piano
  • Private wine tours
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,476 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices in meeting rooms
  • Elevator (43 inch wide door)
  • Grab bar in shower (34 inches high)
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1918
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HUF 35000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered valet parking fee: HUF 23000.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: HUF 35000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number SZ19001644

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
Children under 12 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Hungary. This property is rated 5 stars.

Property is also known as

The Ritz Carlton Budapest
Al Habtoor Palace Budapest
Al Habtoor Palace Budapest, Preferred Hotels & Resorts Hotel
Al Habtoor Palace Budapest, Preferred Hotels & Resorts Budapest

Al Habtoor Palace Budapest, Preferred Hotels & Resorts Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 779 out of 1000 reviews
Rating 8 - Good. 165 out of 1000 reviews
Rating 6 - Okay. 37 out of 1000 reviews
Rating 4 - Poor. 11 out of 1000 reviews
Rating 2 - Terrible. 8 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Wendy

Stayed 1 night in May 2025

10/10 Excellent

Vittorio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran hotel y entretenida ciudad.

Una ubicación optima y un muy buen servicio
Stayed 4 nights in May 2025

8/10 Good

Gabor, Beverly Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Phone
Stayed 9 nights in Apr 2025

10/10 Excellent

Sharmila

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Paresh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the service provided by the staff. They were very attentive, polite, helpful. Breakfast in particular was a delight. The staff (especially Malee and Sophia) made our visit extra special.
Stayed 4 nights in Apr 2025

10/10 Excellent

matan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Stayed 1 night in Apr 2025

10/10 Excellent

matan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service that we received during our stay was great. The employees were very attentive. We especially enjoyed our late afternoon coffee in the Club Lounge with Fruzsina. She was very kind, sweet and amazingly helpful. She will be the core memory we look back on when we think about our stay at this hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ibrahim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels in the city, it is located in the city center and the hotel is luxurious
Stayed 3 nights in Apr 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My Go-To Hotel in Budapest

Absolutely love staying here. I've tried several places in Budapest, but this is really where I enjoy staying the most. The location is excellent. The rooms are comfortable. Beds are heavenly. Everything is very clean.
Stayed 5 nights in Mar 2025

10/10 Excellent

Alain, kuesnacht

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel facility is very high end but beyond that I liked the efficiency of it all (room, breakfast buffet, ...). Everything is very well thought. The Staff was excellent, friendly, competent and very helpful in any situation. Loved it!
Stayed 7 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Judy, Los Gatos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely adore this hotel! From start to finish, my stay was a fantastic experience, and I can confidently say that their breakfast was the best I had during my entire trip. The restaurant staff were truly top-notch—so warm and attentive. On my last day, the breakfast restaurant manager(give her a raise!) noticed how much I loved the traditional Hungarian bread, Pogácsa, and went out of her way to gift me the recipe and even pack a bag for me to take along. That thoughtful gesture completely made my day! Every morning, I couldn’t wait to start my day with their amazing breakfast. And let me tell you about their cappuccino—unlike the usual, uninspired machine-made ones, this was beautifully prepared, rich, and absolutely delicious. I loved it so much I had two cups every morning! The hotel’s location was also great. While it was a bit far from the main train station, I was still able to visit all the major attractions on foot in just one day, which made it super convenient. Their dinner restaurant was pretty good too. Now, for a couple of minor things they could improve: The bathroom layout was a bit odd, even for a solo traveler like me. The shower stall was very small (and I’m quite petite!), and there wasn’t enough space for my skincare and makeup products. Also, whenever I washed my face, water splashed everywhere. Additionally, my room faced the street, and it was a bit too loud for me to fall asleep. Still, highly recommend.
Stayed 3 nights in Feb 2025

8/10 Good

Itzhak

Liked: Cleanliness, staff & service, property conditions & facilities
Housekeeping was ok, can be superb if more attention to cleanness would be kept
Stayed 4 nights in Jan 2025

10/10 Excellent

Nikolas

Stayed 3 nights in Dec 2024

10/10 Excellent

TIM

Liked: Cleanliness, staff & service, property conditions & facilities
Professional staff and property. The only negative is waiting 20 minutes for the room to be cleaned at 4 pm check-in time.
Stayed 1 night in Jan 2025

6/10 Okay

Lisabeth

Traveled with family
This is not up to the standards of a Ritz Carlton hotel at all. From the moment we walked in our room was not ready. It took over 1.5 hours to get our luggage brought to the room. After waiting long for our luggage I asked for another luggage rack for the room and it never came. There were no pleasantries from the staff. We came from Ritz Carlton Berlin which was the polar opposite. We were offered drinks and Christmas treats. There was nothing in Budapest. The breakfast was mediocre at best. No one smiled. While I had a very nice massage from Vera in the spa the spa was tiny and offered very little. Children were also allowed in and it was noisy. Not what you want to hear while you are trying to relax One of the biggest issues for me was the noise. We were backing on to the fashion street it was where the garbage is picked up. Loud at 6am every morning. We paid for a 5 star hotel and this was a 3.5 at best. We were really disappointed.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Imad

Traveled with family and small children
Liked: Amenities
Disliked: Staff & service
Staff at reception is below average to terrible, except for the manager Zsuzanna H - she’s excellent and very helpful. I think they are pretty understaffed. Way below expectations for a Ritz!!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Regina

Stayed 2 nights in Apr 2023

10/10 Excellent

Gregory, Clark

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Club lounge food and service was great
Stayed 3 nights in Dec 2024

10/10 Excellent

MARCO, San Pedro Sula

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Classy hotel very well located and a helpful staff.
Stayed 3 nights in Nov 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Marvin, Missouri City

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing! The room was gorgeous and well kept! Thank you to all the staff for making my stay in Budapest warm and welcoming!
Stayed 3 nights in Nov 2024