Aurea Ana Palace by Eurostars Hotel Company

5.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Aurea Ana Palace by Eurostars Hotel Company

Lobby
Double Room | Minibar, in-room safe, desk, laptop workspace
Property amenity
Spa
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
Akadémia utca 15-17, Budapest, Budapest, 1054
  • Parliament Building
    4 min walk
  • Szechenyi Chain Bridge
    5 min walk
  • St. Stephen's Basilica
    10 min walk
  • Budapest (BUD-Ferenc Liszt Intl.)
    35 min drive

Room options

Double Room

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Junior Suite

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

Double Room Single Use

  • 269 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

Duplex

  • 646 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

Similar properties

About this property

Aurea Ana Palace by Eurostars Hotel Company

5-star hotel in Budapest City Centre
A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite. Housekeeping is available on request.
Aurea Ana Palace by Eurostars Hotel Company offers 107 accommodations with minibars and safes. A pillow menu is available. 42-inch Smart televisions come with satellite channels.

Bathrooms include slippers and hair dryers. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
In addition to a full-service spa, Aurea Ana Palace by Eurostars Hotel Company features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a 24-hour business center, 6 meeting rooms, and coworking spaces. This luxury hotel also offers spa services, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. A total renovation of this property was completed in March 2021.

Aurea Ana Palace by Eurostars Hotel Company is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Aurea Ana Palace by Eurostars Hotel Company has a restaurant on site.

Languages

English, French, German, Hungarian, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 12.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Coworking space

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (63 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1895
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 3 to December 20:
  • Sauna
  • Spa

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 4.00 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12.5 for children
  • Airport shuttle fee: EUR 90 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Property Registration Number SZ21006758

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Hungary. This property is rated 5 stars.

Aurea Ana Palace by Eurostars Hotel Company Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 148 out of 188 reviews" "
Rating 8 - Good. 25 out of 188 reviews" "
Rating 6 - Okay. 5 out of 188 reviews" "
Rating 4 - Poor. 5 out of 188 reviews" "
Rating 2 - Terrible. 5 out of 188 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Almuayyad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positives: It’s a very opulent hotel within walking distance of all the attractions. The room I had was beautifully designed and very spacious with high ceilings and floor to ceiling windows. Amazing bathroom Extremely clean Bathrobes and slippers for spa use A nice spa area Very quiet hotel. A bottle of water on first day. Negatives. There are no staff to help with suitcases. Water was not replenished in the room which is unusual for a five star hotel The reception staff were not very friendly It’s very quiet and the lounge area which is beautiful, was always empty. I’m surprised about this. It’s a shame because this hotel has way more potential.
Stayed 3 nights in Aug 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2024

4/10 Poor

Victoria Eugenia

Disliked: Cleanliness, staff & service
This is far from a 5* hotel. It’s definitely the worst 5* hotel I’ve ever been too. Room was too noisy and cleanliness rather disappointing. Bed was uncomfortable. Staff at reception was useless and clearly annoyed to be there. Overall a really poor experience for a 5* hotel, wouldn’t recommend it
Stayed 4 nights in Aug 2024

10/10 Excellent

Marcin

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place
Outstanding hotel in excellent location. Walking distance to all attractions, great restaurants nearby serving Hungarian and international food. Quality spa with saunas and massage services. Suite was large and very quiet.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

thomas f

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely nice and professional . We felt welcome immediately and our accomodations were spacious with very comfortable bedding. The walls could us a little art though
Stayed 13 nights in Aug 2024

10/10 Excellent

Julia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderf trip
I am obsessed with the Ana Palace! I just loved staying here. Extremely gracious and helpful checkin experience, the associate took time show us all the great neighborhoods and gave great food recommendations. Complementary champagne in the lobby! The rooms were huge, we booked two junior suites for a group of 5 and we were very comfortable. Robes and slippers for everyone. The spa and pools were amazing. I could have stayed another week just for those. The neighborhood is excellent, just a block from the Danube and a couple from Parliament. Close to a lot of cafes and restaurants too. Highly recommend this hotel to anyone visiting Budapest, great value.
Stayed 2 nights in Aug 2024

10/10 Excellent

Keith

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2024

10/10 Excellent

Upal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a beautiful hotel with excellent service!
One of the most beautiful, nicest hotel I have ever stayed. I travel a lot throught Europe, Asia, North America and I can say without hesitation that from service, to cleanliness, to location, the hotel is fantastic. Noelia, Ayla, Jaime at the front desk and dedicated team of people at the breakfast area.... everyone is amazing. Not a single word I can say negative about this hotel. Impeccable in every possible way. Would stay anytime again and will HIGHLY recommend to all.
Stayed 3 nights in Aug 2024

10/10 Excellent

Darnell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably one of the most beautiful properties to stay. It’s a stones through of the parliament building. Fantastic staff. They’re used to dealing with dignitaries so there’s no time for novice personnel there. They’re great.
Stayed 2 nights in Jul 2024

6/10 Okay

Lindsey

Traveled with family
Liked: Amenities, property conditions & facilities
By no means is this a 5 star hotel. The only 5 star about it was the room size and the breakfast room. We wouldn’t have known this wasn’t a 5 star, if we hadn’t stayed for the first time at one the previous week in Vienna (the Sacher Hotel) - Ana palace wasn’t even close to 5 stars. They did provide champagne at checkin, but the first room they gave us was not the room we actually booked. It was dirty with hair and dirty eyelashes in and on both beds. The rug in the suite room was worn and dirty. Dust bunnies on the floor. Overall massive hair everywhere problem, which may not be big to some but to me it is the really unsettling. They did change our room when we requested…to the one we actually booked, only then is when we realized they’d given us a different room than the one we booked. The breakfast was delicious and staff nice, but even the staff seemed unhappy. There was no one to help carry our luggage, just a very petite young woman, so we did it ourselves. Not a big deal if this were a 3 star hotel. They never changed our sheets the 4 nights we stayed and no refills on soap/shampoo/conditioner when they started us off with nearly empty bottles. They do have a great mineral bath but again not a 5 star level. Overall I would have paid a little more to stay at a true 5 star. The biggest pain is the feeling of false advertising - you cannot say you are 5 stars when you in fact are not, don’t get tricked like we did thinking this is 5 stars, just because they say it is.
Stayed 4 nights in Jul 2024

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, very clean, very elegant building, and very friendly front desk staff
Stayed 3 nights in Jul 2024

2/10 Terrible

Alain, kuesnacht

Disliked: Staff & service, amenities, property conditions & facilities
Unqualified Staff, most do not even speak the local language (!) but they give you papers to sign in Hungarian (hahaha). Can't pay with Amex if you want to pay in local currency, used Visa and they still bill you in Euro (making money on the exchange!). I got a paraplegic room in the rooftop (not alike the other floors), still had to pay the normal rate. Nothing like a 5 Star, 3 Star at best. Sad for Budapest!
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
A Pleasant Stay with Room for Improvement
stayed at Ana Palace by Eurostars Hotel Company in Budapest from July 11th to 14th, 2024. The hotel has a fantastic location and is exceptionally clean, with a charming ambiance. However, there were a few issues: Staff: Few and inexperienced, leading to slower service. Bar: Needs an upgrade with a better selection. Spa: Confusing layout, no staff present, and the sauna only turns on at 1 PM, which is inconvenient. Despite these areas needing improvement, the overall experience was nice. I recommend it for its cleanliness and great location.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nevine, tarpon springs

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location , nice clean and comfortable
Stayed 3 nights in Jul 2024

10/10 Excellent

Brenda

Stayed 1 night in Jul 2024

10/10 Excellent

Salim

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, staff friendly, beautiful room
Stayed 1 night in Jun 2024

10/10 Excellent

RICHARD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Beautiful hotel, great location a lot of historical sites near the hotel close walking distance
Stayed 3 nights in Jun 2024

10/10 Excellent

Alexander

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jun 2024

10/10 Excellent

GOEKHAN

Stayed 2 nights in Jun 2024

10/10 Excellent

Cal

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was immaculate, comfortable and amazing included in the price was use of the thermal bass on the lower level of the building. The property was a palace for “sisi” Sissy was the favorite daughter of the Empress of Austra Hungary Sisi was allowed to marry for love as opposed to an arranged marriage of the Hapsburg
Stayed 1 night in Jun 2024