2/10 Terrible
Christos
Aug 31, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Potentially the worst room I have ever stayed in. After seeing that cheaper hotels had poor ratings on cleanliness, I decided to pay more and go for a known brand which I had used before, as this would be the longest stay of the trip. However, I paid a lot more and got an equal level of cleanliness (or worse).
My room had no outside window; it opened over the lobby, which was noisy early morning and late evening. No fresh air. A multi night stay should have a window to the outside. I asked to change but not possible.
There were hairs, gunk, and a mini cockroach in the bathroom. Not at all clean. The room needs a good refurbishment, with wallpaper coming off the wall and patched up in various places. There was a card mentioning to enjoy the complimentary beverage, but no beverage provided. The bathroom products had been watered down and not useable (conditioner and body cream).
Only plus was that the hotel had good transport links and very close to the river.
I will not be using an NH hotel again!
Christos
Stayed 3 nights in Aug 2024