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Novotel Budapest City

4.5 star property

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Photo gallery for Novotel Budapest City

Novotel hotel features a modern glass facade with a prominent building name and well-manicured grounds.
Welcome to our hotel lobby, featuring a central reception desk and a seating area with comfortable chairs.
Relax in a shaded outdoor seating area with a sofa set, armchairs, and wicker furniture.
Check-in with ease at our reception area, featuring a digital screen, key box, and welcoming atmosphere.
Enjoy meals in a stylish dining area with white tables, matching chairs, and elegant glassware.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Pet friendly

Explore the area

Map
Alkotas Utca 63-67, Budapest, 1123
  • Buda Castle
    ‪3 min drive‬
  • Gellért Thermal Bath
    ‪5 min drive‬
  • Parliament Building
    ‪6 min drive‬
  • Budapest (BUD-Ferenc Liszt Intl.)
    ‪26 min drive‬

Room options

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | 1 bedroom, down comforters, memory foam beds, in-room safe

Executive Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | 1 bedroom, down comforters, memory foam beds, in-room safe

Superior Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Twin Room

Family Twin Room | 1 bedroom, down comforters, memory foam beds, in-room safe

Family Twin Room

7.8 out of 10
Good
(9 reviews)
  • 205 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | 1 bedroom, down comforters, memory foam beds, in-room safe

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Double Room

Family Double Room | 1 bedroom, down comforters, memory foam beds, in-room safe

Family Double Room

9.2 out of 10
Wonderful
(9 reviews)
  • 205 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, down comforters, memory foam beds, in-room safe

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

About this property

Novotel Budapest City

4.5-star hotel in District XII
This hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a conference center are onsite. Housekeeping is available on request.
Novotel Budapest City offers 319 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually decorated. Memory foam beds feature down comforters. 107-cm LED televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Budapest hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
In addition to an indoor pool, Novotel Budapest City provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a business center and meeting rooms. This luxury hotel also offers spa services, a terrace, and an arcade/game room. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Novotel Budapest City has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 10:30 AM.
Novo2 - Onsite restaurant. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Hungarian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour airport pick-up shuttle (surcharge)
  • Secured, uncovered self parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Novo2

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's toys
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • Picnic area
  • Terrace
  • Vegetable garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Portable hoist available
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Memory foam mattress

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 107-cm LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 30
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per accommodation, per stay
  • An effective city/local tax rate of 4.00 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Airport shuttle fee: EUR 50 per vehicle (maximum occupancy 3)
  • Uncovered self parking fee: EUR 15 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number SZ19000377

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Budapest City
Novotel Hotel Budapest City
Accor Budapest Centrum
Budapest Novotel
Novotel Budapest Centrum Hotel Budapest
Novotel Budapest City Hotel
Accor Budapest Congress
Novotel Budapest Congress Hotel Budapest
Novotel Budapest City Hotel
Novotel Budapest City Budapest
Novotel Budapest City Hotel Budapest

Novotel Budapest City Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 292 out of 717 reviews
Rating 8 - Good. 292 out of 717 reviews
Rating 6 - Okay. 93 out of 717 reviews
Rating 4 - Poor. 25 out of 717 reviews
Rating 2 - Terrible. 15 out of 717 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Jacqueline

Liked: Cleanliness, staff & service, room comfort

Sadly Not what I expected from Novotel

I’m afraid I would not stay here again. Mixed service from staff for example one day the lifts weren’t working and despite big queues of people no member of staff went to tell them to use the service lift . (They had put up signs but not everyone could read the language). Also when the lift opened it was pitch black. The beds were never made up properly, literally the duvet pulled back over. Sheets were poor quality and scratchy. Our view wasn’t good at all. Food for breakfast was actually okay although they coffee machines produced about a tablespoon of coffee not matter what type you chose. On the positive the hotel is located close to public transport and does have some good facilities for families. There is a small pool and sauna but I never saw anyone working on the reception there. Oh one thing to be aware of - it’s located close to hospitals I think because the noise from ambulances and police was unbelievable some nights - if you go take ear plugs!
Our ‘made up bed’
Again our ‘made up’ bed.
Our view - there was no window behind that other curtain
Stayed 7 nights in Apr 2025

8/10 Good

Washington

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Junsub

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

K

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great business hotel

This hotel has everything you need for a slick and comfortable business trip.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Short stay in Budapest

Great location on the Buda side. Public transportation and shopping mall is just next corner.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ruen

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Claude

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Claude J Rouelle

Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hotel, the parking is okay, the room was fine, despite not long ago I had a renovated/refurbished similar category room.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

As expected

Well located, easy parking, comfortable room, clean room, towels, bedcloth. Good sound insulation. I had a good sleep.
Stayed 1 night in Nov 2024

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Michal

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, a lot of dining options around. Public transportation available
Stayed 1 night in Sep 2024

8/10 Good

RICARDO, Washington

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very tight space ,no place to put large baggage
Stayed 1 night in Aug 2024

8/10 Good

Stuart

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First night out air conditioning was not working and it the 36C heat of Budapest and being in the top floor it was unbearable. They were accommodating the first night and supplied ud with fans and the second night we got moved to a working air conditioned room. The hotel was very clean and the staff very nice. Breakfast was amazing with a wide variety of different foods.
Stayed 3 nights in Aug 2024

8/10 Good

Piyush

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff
Stayed 9 nights in Aug 2024

8/10 Good

Aniko

Stayed 5 nights in Aug 2024

8/10 Good

Bhupendra

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2024

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Elemer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Ok
Stayed 2 nights in Jul 2024

10/10 Excellent

Krisztina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay

We had a lovely 3 nights stay at the hotel, with great breakfast, pool and gym. It was close to the places we wanted to see in Budapest. Thank you
Stayed 3 nights in Jul 2024

8/10 Good

Paul

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was outstanding as we experienced a few issues. The AC did not work in our first room. Once relocated, the AC worked only fair. We were given a fan to help with this. We noticed blood spots on our bed sheets and comforter and brought it the attention of the staff. Quickly resolved but completely unacceptable and disgusting that this happened in the first place. Surprisingly no compensation of any kind was offered. Again, the staff saved the stay in that they were amazing. But probably will never stay in a Novotel again.
Stayed 4 nights in Jul 2024

8/10 Good

Gregg

Stayed 4 nights in Jul 2024

10/10 Excellent

paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Ayman

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Hotel Experience

One of the worst hotels that i have visited. The service is very bad. Waiters do not smile and are not helpful. AC is not working properly and hasa lot of noise. Rooms are smelly. A lot of flies on the food at the breakfast.. i do not recommend this hotel to anyone
Stayed 2 nights in Jul 2024