Promenade City Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Promenade City Hotel

View from room
Front of property
Front of property
Reception
Property amenity

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Vaci Street 22, Budapest, 1052
  • Vorosmarty Square
    ‪4 min walk‬
  • Budapest Christmas Market
    ‪4 min walk‬
  • Vaci Street
    ‪6 min walk‬
  • Budapest (BUD-Ferenc Liszt Intl.)
    ‪33 min drive‬

Room options

Standard Double with Extra Bed

  • 236 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Single Room

  • 183 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Double or Twin Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Promenade City Hotel

3-star hotel in Budapest City Centre
This hotel features concierge services, dry cleaning, and a 24-hour front desk. WiFi in public areas is free. Additionally, express check-in, tour/ticket assistance, and a front-desk safe are onsite. Housekeeping is available on request.
Promenade City Hotel offers 45 accommodations with laptop-compatible safes and complimentary bottled water. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Budapest hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Promenade City Hotel features multilingual staff, tour/ticket assistance, and concierge services. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Budapest hotel also offers dry cleaning/laundry services, express check-in, and a front-desk safe.

Promenade City Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.

Languages

English, German, Hungarian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; HUF 4,500 for adults and HUF 4,500 for children

Family friendly

  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HUF 6900.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 4.00 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HUF 4500 for adults and HUF 4500 for children
  • Airport shuttle fee: HUF 18000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: HUF 18000 (one-way), (up to 12 years old)
  • Rollaway bed fee: HUF 6900.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number SZ19000068

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Hungary. This property is rated 3 stars.

Property is also known as

Hotel Promenade
Promenade City
Promenade City Hotel
Promenade Hotel
Promenade Hotel Budapest
Promenade City Hotel Budapest
Promenade City Budapest
Promenade City Hotel Hotel
Promenade City Hotel Budapest
Promenade City Hotel Hotel Budapest

Promenade City Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 362 out of 1002 reviews" "
Rating 8 - Good. 493 out of 1002 reviews" "
Rating 6 - Okay. 112 out of 1002 reviews" "
Rating 4 - Poor. 26 out of 1002 reviews" "
Rating 2 - Terrible. 9 out of 1002 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

LIsa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent! I'm sorry I don't have names but the gentleman who checked us in offered us a room early. The next day a different desk worker booked us tickets for Vienna. Our last day, upon checkout, I showed the woman at the desk a message we got from the train. She looked on line and determined our train was cancelled due to flooding. She helped us coordinate a ride to Vienna with our taxi driver. All of these staff members helped us tremendously and lessened our stress! The location, rooms, and breakfast was all wonderful too. If I return to Budapest I would definitely stay again! I will also suggest to anyone I know who is going here!
Stayed 3 nights in Sep 2024

8/10 Good

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, we were next to elevator which was loud and noisy
Stayed 1 night in Sep 2024

6/10 Okay

Peter

Traveled with partner
Very centric but a bit loud overnight
Stayed 3 nights in Sep 2024

10/10 Excellent

Crystal

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were remarkable, breakfast was wonderful and plenty to choose from.
Stayed 1 night in Aug 2024

10/10 Excellent

Lucy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very convenient location on main shopping street. We walked to all locations we visited rather than use public transport. We had a large room on 6th floor so had no problems with noise, plus we kept windows closed and ac on due to heat wave when we visited. Breakfast room was very small so gets very busy at peak times. Breakfast was good, continental with cooked items. The staff were very helpful, booked us taxi to train station. We certainly will return to Budapest and would not hesitate to stay at promenade city again
Stayed 4 nights in Aug 2024

10/10 Excellent

erika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cant ask for a better location if you are in Budapest..walkable everywhete around the city center very close to river and streets full of restaurants..we had a great time..good breakfast too
Stayed 3 nights in Aug 2024

8/10 Good

Stephen

Traveled with partner
Liked: Staff & service, property conditions & facilities
Great location, clean and tidy. Good size room
Stayed 1 night in Aug 2024

8/10 Good

Robert F

Breakfast was ok, very busy at times only limited seating. Location was perfect.Shower/bath was a very odd configuration
Stayed 3 nights in Aug 2024

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ian

Stayed 3 nights in Jul 2024

10/10 Excellent

Parker

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a great price! Breakfast was very good and was included. Housekeeping was done every day and the AC worked great. The location was prime and very walkable. Only complaint was the showers leak a ton when you use them. Overall highly recommend.
Stayed 3 nights in Jul 2024

10/10 Excellent

Natalya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Marina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 3 nights in Jun 2024

10/10 Excellent

Alexei

Stayed 3 nights in Jun 2024

10/10 Excellent

Alberto, Jersey City

Stayed 2 nights in Jun 2024

8/10 Good

Hector

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a 5 star hotel, but it is decent, comfortable, and centrally located. The breakfast was very good and Dora took the time to explain many things upon our arrival.
Stayed 3 nights in Jun 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so close to everything shopping food & transport.
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, Good Value
Shower door could not be closed to prevent water leakage outside the shower. Breakfast was very good and had a variety each day. Bed was soft for my taste. Great location with easy access to metro, shopping and restaurants. Good value for the money too.
Stayed 3 nights in Jun 2024

10/10 Excellent

Nick

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect spot if you want something central in Budapest. Staff were very friendly and helpful. Everything is within walking distance. You are right on the busy promenade yet the rooms are peaceful and quiet. Would recommend.
Stayed 3 nights in Jun 2024

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property in the centre of Budapest. Staff were really helpful and friendly. The gentleman who checked us in and checked us out (name began with D - apologies)was lovely and very entertaining and full of good suggestions about places to visit, eat etc. Good for long weekend. would stay again. Dee
Stayed 4 nights in May 2024

8/10 Good

Shameen

Stayed 3 nights in May 2024

10/10 Excellent

Elena

Stayed 1 night in Apr 2024

4/10 Poor

R

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor hotel
The room smelled like there was a dead animal. Spoke to receptionist and he said our house keeping will check tomorrow but same smell next day. Then receptionist admitted that it is due to sewage pipes being blocked. Old, dated and dark, barely any light in rooms There is an old lift which makes very bad sound so you cant sleep. Too noisy. The walls or floors are not sound proof, so anyone talking at reception, you can hear their voices. The breakfast was poor quality and not many options specially if you are vegetarian or vegan. Overall food looked like expired or dead literally. Smelly. Two positive things were that the staff was really good and the location is great.
Stayed 3 nights in Apr 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Amenities, property conditions & facilities
Great breakfast
Stayed 2 nights in Mar 2024