The Buena Park Hotel & Suites

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Buena Park Hotel & Suites

Lobby
Exterior detail
Lobby sitting area
Exterior detail
Standard Double Room | Pillowtop beds, desk, laptop workspace, blackout drapes

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included
  • Laundry
  • 24/7 front desk

Explore the area

Map
Buena Park, CA
  • Medieval Times
    2 min walk
  • Knott's Soak City Water Park
    14 min walk
  • Knott's Berry Farm
    14 min walk
  • Orange County, CA (SNA-John Wayne)
    23 min drive

Room options

Standard Double Room

  • Sleeps 4
  • 2 Queen Beds

Deluxe Triple Room

  • Sleeps 8
  • 3 Queen Beds

Deluxe Double Room

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 3
  • 1 King Bed

Standard Double Room

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 3
  • 1 King Bed

Junior Double Room

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

About this property

The Buena Park Hotel & Suites

Buena Park hotel steps from Medieval Times
Along with an outdoor pool, this smoke-free hotel has a 24-hour business center and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite.
The Buena Park Hotel & Suites offers 176 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Buena Park hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and 2 meeting rooms. Event facilities measuring 1000 square feet (93 square meters) include conference space. This business-friendly hotel also offers an outdoor pool, a vending machine, and multilingual staff. Onsite uncovered self parking is complimentary.

The Buena Park Hotel & Suites is a smoke-free property.

Languages

English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Billiards/pool table
  • Outdoor pool
  • Spa tub

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,000 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (33 inches high)
  • Lever door handles
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 6 buildings
  • Banquet hall
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 8:00 PM

Property is also known as

Buena Park Hotel
The Buena Park Hotel And Suites
The Buena Park Hotel Buena Park
Hotel Buena Park

The Buena Park Hotel & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 429 out of 1061 reviews" "
Rating 8 - Good. 174 out of 1061 reviews" "
Rating 6 - Okay. 177 out of 1061 reviews" "
Rating 4 - Poor. 116 out of 1061 reviews" "
Rating 2 - Terrible. 165 out of 1061 reviews" "

6.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Alexis

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had previously stayed here with no issue.. however, this time was absolutely terrible. Tons of ants all over the bathroom by the toliet, in the corner of the shower, coming out of the shower faucet. And all over the sink area. Nothing felt safe to leave out. Giant spider crawled out from behind the fridge microwave area. Didnt feel safe, there were men standing at the corner smoking and making gestures towards cars as they drove by. Bed was so hard, sheets were dirty. Huge gap around the door.. hard to lock & keep shut & light came thru all night. Gave us two tiny towels.. when we asked for more we were told no basically. That they didnt have any and they could get us some at 8 in the morning, we were leaving at 630/7 to get to where we needed to be. The clerk was not helpful and i felt no sense of wanting to actually help us.. just no towels. The shower.. the water was ice cold.. had it running for 20 to 30 minutes and was still ice cold, so i took a mostly cold shower.. around the 40 minute mark it started to get a touch warmer.. but never hot or of a comfortable warm temp. And i did try all different spots for where it should be warm. I was supposed to stay 2 nights, after the first terrible night. I checked out and got a better hotel. They only refunded the nught i didnt use, still had to pay for this incredibly horrible experience. Definitely would NOT recommend and I will not return. Sad because it used to be a decent hotel.. but not anymore.
Stayed 2 nights in Sep 2024

2/10 Terrible

Alondra

Disliked: Cleanliness, staff & service
Unpleasant and bad service
Stayed 1 night in Sep 2024

10/10 Excellent

Tiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Cesar

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Parking area was really dirty they were homeless living outside and rooms next door at 3 am started karaoke and smell of mariguana enter my room
Stayed 1 night in Sep 2024

2/10 Terrible

THUY

Can not check in No confirmation number check in at front desk
Stayed 1 night in Sep 2024

2/10 Terrible

Yadira

Disliked: Cleanliness, property conditions & facilities, room comfort
Bugs!
It was clean until there was ants and roaches found in the night. They came out the tub when turning on the water. I wish I could have gotten a refund for this.
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Stayed 2 nights in Sep 2024

6/10 Okay

Nicole

Liked: Staff & service
Disliked: Cleanliness
The bathroom was tiny and walls were dirty. Floors were dirty. Found a falsh eyelash on floor. Bed was clean. Breakfast was good but no eggs or meats like some other breakfasts. Id stay again if i had to but def would find somrthing cleaner.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ashley

Stayed 1 night in Aug 2024

6/10 Okay

LaDonna

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Ok need to make sure under coach beds are clean no roaches n more cleaniness
Stayed 2 nights in Aug 2024

2/10 Terrible

Chante

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Do not stay here! Filthy room, dirty grounds, huge gaps around outside door, incredibly rough shape.
Stayed 2 nights in Sep 2024

4/10 Poor

Roberto

Disliked: Cleanliness, amenities
There was an ant infestation
Stayed 1 night in Sep 2024

6/10 Okay

Kathy

Traveled with family and small children
Liked: Staff & service, amenities
Staff was polite and helpful. Breakfast was more than I expected. Beds and bathrooms need to be upgraded. Overall good for price paid.
Stayed 1 night in Sep 2024

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities
Muy mal olvide una plancha para el pelo de mi esposa y llame 5 minutos después de salir del cuarto y jamas se encontro o mas bien alguien se la llevo de quienes haven limpieza y nunca pude recuperar mi planchaun pesimo servicio y te tratan como si tu fueras el de el problema
Stayed 1 night in Sep 2024

4/10 Poor

Tina

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
False Advertising!! Please don't believe the pictures! This place was a dump! There was a bug on thr bed when we walked in. The drawers wouldnt close, we had to ask for scotch tape to close them . No main service. Dingy. Stinky. Run down. The service was goog though.
Stayed 3 nights in Sep 2024

6/10 Okay

ashley

Traveled with family and small children
We found baby roaches on our bed, when we told front desk they weren’t even surprised. We did get upgrade to a nicer room with pool view. They have two parts to the hotel the back part is the ugly cheap rooms and the ones connected to lobby are the nice ones which we only got cause the room was dirty and found roaches.
Stayed 1 night in Sep 2024

10/10 Excellent

Ulysses

Great
Stayed 1 night in Sep 2024

10/10 Excellent

Merle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 1 night in Sep 2024

8/10 Good

Myron

Business traveler
Liked: Cleanliness, staff & service, amenities
the breakfast selection was very good. i especially liked the waffles. i liked that i could open the window. and thus didn't need the ac. i didn't like the pool, it didn't look clean. i didn't like the surprise $200 cleaning deposit.
Stayed 1 night in Sep 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Demeishia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Plus had roaches… No big towels and staff was rude
Stayed 3 nights in Sep 2024

4/10 Poor

Ashley

Liked: Staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Shannah

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So so dirty.
Stayed 1 night in Sep 2024

4/10 Poor

Maya

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The only good thing about this place was the free breakfast. Otherwise, we found 3 roaches and a spider in our room, there were guests blasting loud music at the pool, and the hot tub was freezing… we were really in a pinch but i wouldn't stomach more than 1 night here
Stayed 1 night in Sep 2024

10/10 Excellent

Diamond

Stayed 1 night in Aug 2024