Hotel Maya Jade

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Maya Jade

Villa, Beachfront | View from room
5 outdoor pools, pool umbrellas, sun loungers
Double Room, Ocean View | Bed sheets
Terrace/patio
Family Bungalow, Non Smoking | Bed sheets

Reviews

7.6 out of 10

Good

Popular amenities

  • Laundry
  • Room service
  • Breakfast available
  • Pool
  • Pet friendly
  • Housekeeping

Explore the area

Map
Km 163, Carretera a Hawaii, 15 min. de Monterrico, Chiquimulilla, Chiquimulilla SantaRosa
  • Chiquimulilla Canal
    1 min walk
  • La Barra Beach
    10 min walk
  • Biotopo Monterrico-Hawaii
    9 min drive

Room options

Standard Suite

  • 484 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bunk Bed

Family Bungalow, Non Smoking

  • Partial lake view
  • Sleeps 6
  • 1 Double Bed, 1 Queen Bed and 1 Twin Bed

Double Room, Ocean View

  • 248 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Suite

  • 570 sq ft
  • Sleeps 8
  • 2 Queen Beds and 2 Twin Bunk Beds

Similar properties

About this property

Hotel Maya Jade

3-star Chiquimulilla hotel with restaurant
Spend the day on Hotel Maya Jade's beach or relax by one of the hotel's 5 outdoor swimming pools.
Hotel Maya Jade offers 11 air-conditioned accommodations with complimentary toiletries. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.
5 outdoor swimming pools are on site along with a children's pool.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. Hotel Maya Jade features 5 outdoor swimming pools and a children's pool. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This beach hotel also offers a terrace, tour/ticket assistance, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Maya Jade has designated areas for smoking.

Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Hotel Maya Jade has a restaurant serving breakfast, brunch, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:30 AM for a fee: USD 6 for adults and USD 6 for children
  • A restaurant

Things to do

  • 5 outdoor pools
  • Children's pool

Family friendly

  • 5 outdoor pools
  • Children's pool
  • In-room full-sized refrigerator/freezer
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Limited room service

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets stay free
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 6 for adults and USD 6 for children
  • Airport shuttle fee: USD 100.00 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Hotel Maya Jade Buena Vista
Maya Jade Buena Vista
Maya Jade
Hotel Maya Jade Hotel
Hotel Maya Jade Chiquimulilla
Hotel Maya Jade Hotel Chiquimulilla

Hotel Maya Jade Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 9 out of 26 reviews" "
Rating 8 - Good. 9 out of 26 reviews" "
Rating 6 - Okay. 3 out of 26 reviews" "
Rating 4 - Poor. 2 out of 26 reviews" "
Rating 2 - Terrible. 3 out of 26 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities
Wi-Fi didn’t work well in the room and only worked well in hotel reception. There was also no mobile signal in the area. To get there we had to drive through 87 speed bumps. Everything else was great. Hotel staff were very friendly.

8/10 Good

Jose, Warsaw

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Like very clean good service
Stayed 2 nights in Feb 2024

10/10 Excellent

Lesly

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Size of bedroom for families
Stayed 1 night in Jun 2022

10/10 Excellent

Cesar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place like allways. Very good over all
Stayed 1 night in Apr 2022

10/10 Excellent

Vinicio

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The services is very good.
Stayed 2 nights in Mar 2022

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with partner
Liked: Staff & service, property conditions & facilities
The general conditions of the facilities are OK, overall it is a nice, clean place to stay. The room was nice. The food at the restaurant was nice. The service of the people was great. But the pools were dirty, probably because it was a holiday and there were alot of people. But they should be more strict on the policies to use the pools, I saw people eating and drinking inside the pools. Pet and family friendly. It is too far away for my taste, I felt the travel was too long. The beach area is nice.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Mar 2019

2/10 Terrible

Sara

Disliked: Cleanliness, staff & service
El servicio al cliente es pésimo, la actitud de los trabajadores no es la adecuada y no les gusta hacer nada, ignoran a los clientes e incluso nos cortaron el agua por la mañana el día que debíamos dejar el hotel cuando el check out era hasta el medio día, los trabajadores son tan abusivos que arruinan la experiencia del hotel, las instalaciones son lindas pero demasiado sucias

10/10 Excellent

Byron

Stayed 2 nights in Feb 2024

8/10 Good

Felix

Traveled with partner
Liked: Staff & service, amenities
Stayed 1 night in Jan 2024

2/10 Terrible

Fredit

Traveled with partner
Disliked: Property conditions & facilities
La ubicación es maia Casi imposible de llegar Demasiado lejos Demasiado sancudos Nos perdimos por que el gps no encuentra la ubicación
Stayed 1 night in Aug 2022

8/10 Good

BRENDA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La comida no estaba del todo deliciosa, pero si era abundante. Las sabanas de una de las camas estaban manchadas.
Stayed 1 night in Mar 2022

6/10 Okay

Erick

Liked: Cleanliness
Esta muy lejos, y es camino de arena, que no esta en muy buen estado, asi mismo la habitación que nos dieron esta en la otra calle, y la habitación de a la carretera, lamentablemente eso no lo ponen en la pagina. Por lo demás el servicio y la gente que atienden se esmeran para que uno la pase muy bien. a la Piscina le falta mantenimiento.
Stayed 1 night in Nov 2019

4/10 Poor

Claudia, Guatemala

Disliked: Amenities, property conditions & facilities
No es un lugar acogedor. Se ve que tiene poco mantenimiento y no hay control.
Stayed 1 night in Oct 2019

2/10 Terrible

Marvin

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
El hotel está descuidado, algunas luces caídas otras no funcionan, algunas regaderas en mal estado, unos baños sucios y tapados, la habitación que me asignaron se encerraba el olor del drenaje, y para colmo, las habitaciones las cobran por persona, yo reserve una habitación donde cabían cuatro adultos, pero aquí en expidia solo seleccione que hibamos dos adultos, como ya había pagado una habitación de cuatro creí que no había problema, pero me equivoqué al llegar me dijeron que debía pagar por las dos personas, me cobraron el precio de una habitación doble más, entonces le dije que de ser así, debían darme otra habitación, a lo que respondieron que no, porque la habitación que estaba era de cuatro que ahí estaba bien, en realidad fue terrible, el lugar donde está ubicado muy bonito, pero lástima por el mal servicio del hotel, si alguien quiere viajar a este lugar mejor escoja otro hotel.
Stayed 2 nights in Aug 2019

6/10 Okay

Andrea, Guatemala

Traveled with family
Liked: Staff & service, amenities
La playa es muy bonita, la habitación creo que podía tener mejor mantenimiento en los baños, ya que el desagüe tenía un olor raro, adicionalmente no contaba con wifi en la habitación. La comida estuvo muy bien, al igual que la atención de su personal.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El estilo del complejo es muy atractivo. El personal muy amable. La playa en si en esa área es hermosa y está limpia. Regresaremos!
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Stayed 3 nights in Apr 2019

8/10 Good

Luis

Liked: Cleanliness
Stayed 1 night in Apr 2019

10/10 Excellent

Aleida

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Un lugar perfecto para descansar
Nos hospedamos en una villa. Muy linda, la decoracion muy original, las camas muy comodas, todo muy limpio. Se nos fue el agua un par de veces pero solo fue cuestion de avisar a la oficina para que la conectaran. El agua es un poco salada pero nada que moleste un fin de semana. El personal muy muy amable, pero no el servicio es muy lento y el servicio de restaurate no es muy bueno. La comida no es su fuerte,la comida no es tan rica y es demasiada cara, asi que si planea ir un par de dias, es recomendable llevar comida como lo hicimos nosotros. Como mencione anteriormente, el personal muy amable, llegaron a limpiarnos la casa y dejaron toallas limpias. Tuvimos una pequena situacion con una plaga hormigas gigantes y hormigas voladoras en el bano de arriba por la luz blanca. Pero las senoras de la limpieza fueron a echar Raid y a limpiar y nos dejaron un bote. La siguiente noche hubieron muy pocas. Tambien pagamos un paseo en lancha que es algo caro pero lo disfrutamos mucho, para eso se tardaron bastante para organizarse. Fue muy buena experiencia, un excelente lugar para descansar. Definitivamente regresaremos. Gracias Raquel por sus atenciones.
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveler

Traveled with group
Disliked: Amenities, property conditions & facilities
Nos dieron una habitacion literalmemte en la calle frente habia una tienda con musica a todo volumen hasta las 1 am. De los drenajes de los baños salia un olor terrible asqueroso y se metia a la habitacion
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Excelente ubicacion
Una ubicacion privilegiada, buen concepto del hotel, deficiente en el cuidado de los detalles, falta de mantenimiento
Stayed 1 night in Jan 2019