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Bisonte Palace Hotel

4.0 star property

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Business center
Standard Room | Down comforters, pillowtop beds, minibar, in-room safe
Interior
Interior entrance
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Air conditioning
$74
Dec 30 - Dec 31

Explore the area

View in a map
Marcelo T de Alvear 902 esq. Suipacha, Buenos Aires, Capital Federal, C1058AAN
  • Place, 9 de Julio Avenue
    ‪1 min walk‬
  • Place, Plaza San Martin
    ‪2 min walk‬
  • Place, Florida Street
    ‪4 min walk‬
  • Airport, Buenos Aires (EZE-Ministro Pistarini Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room

Standard Room | Down comforters, pillowtop beds, minibar, in-room safe

Standard Room

8.8 out of 10
Excellent
(5 reviews)
  • 312 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room Standard

Down comforters, pillowtop beds, minibar, in-room safe

Triple Room Standard

  • 322 sq ft
  • Sleeps 3

View all photos for Double Room Standard

Down comforters, pillowtop beds, minibar, in-room safe

Double Room Standard

  • 322 sq ft
  • Sleeps 2

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About this property

Bisonte Palace Hotel

4-star hotel in Retiro
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is not available.
Bisonte Palace Hotel offers 62 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters. LCD televisions are featured in guestrooms.

Bathrooms include shower/tub combinations with rainfall showerheads, bidets, and complimentary toiletries. This Buenos Aires hotel provides complimentary wired and wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. A nightly turndown service is provided.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and a meeting room.

Wired and wireless Internet access is complimentary. This Buenos Aires hotel also offers tour/ticket assistance, coffee/tea in a common area, and concierge services.

Bisonte Palace Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Confiteria Alvear - This café serves breakfast and light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: ARS 8,900 to 9,000 for adults and ARS 8,900 to 9,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Confiteria Alvear

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1985
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: ARS 2137.12 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately ARS 8900 to 9000 for adults, and ARS 8900 to 9000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Bisonte Palace
Bisonte Palace Buenos Aires
Bisonte Palace Hotel
Bisonte Palace Hotel Buenos Aires
Bisonte Palace Hotel Hotel
Bisonte Palace Hotel Buenos Aires
Bisonte Palace Hotel Hotel Buenos Aires

Bisonte Palace Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 67 out of 165 reviews
Rating 8 - Good. 55 out of 165 reviews
Rating 6 - Okay. 21 out of 165 reviews
Rating 4 - Poor. 11 out of 165 reviews
Rating 2 - Terrible. 11 out of 165 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly, a little dated, but great price and location
Stayed 3 nights in Jul 2025

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Liliana

The service was excellent. All employees were so pleasant and so helpful !! Everyone. Great location, good breakfast , quiet. I will come back to this hotel and highly recommend it.
Stayed 3 nights in May 2025

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great wifi
Stayed 4 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Ff
Stayed 3 nights in Apr 2025

4/10 Poor

mauricio

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Remon

Stayed 2 nights in Mar 2025

8/10 Good

Marc

Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

4/10 Poor

Jorge

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel was clean, well furnished, but staff were not very helpful, just tried to take advantage of you, like making reservations at higher prices to get comissikn, changing currency well below the going rates, not helpful at all with the baggage, not helpful finding a taxi. Etc.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
On my departure day, there was an electrical storm with heavy rain. I had tried phoning for a taxi to take me to Ezeiza Airport, but all lines were busy. At Check-Out however the Receptionist and Doorman organised a taxi for me. Exceptional service.
Stayed 5 nights in Mar 2024

10/10 Excellent

jill

Stayed 3 nights in Mar 2024

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities
Localização excelente. Hospitalidade dos funcionarios.
Stayed 6 nights in Oct 2023

10/10 Excellent

Indira, Springfield

Business traveler
Liked: Cleanliness, staff & service, amenities
Good experience
Stayed 4 nights in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had problems with toilet not flushing, was repaired the same day. Better response time than many European hotels. Full marks to the Receptionist and the Bisonte Palace Support Team, for their efficiency.
Stayed 7 nights in Mar 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a fantastic value. Great location, wonderful staff, good breakfast, nice room.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many thanks due to the Receptionist for his assistance in recovering my luggage, after it was delayed arriving with me from London. Good banter with him regards Glasgow Celtic v Racing Club games in 1967 Intercontinental Cup. He still has Celtic key-ring (maybe in recognition that the overall result was a complete injustice to football). This was my 9th visit to the Bisonte Palace, and have yet to be disappointed by the friendliness and attention provided by the staff. Already looking forward to my next visit!
Stayed 6 nights in Mar 2019

2/10 Terrible

Cindy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO. NOT. STAY. HERE

Check in was awkward and made me, as a solo female traveler, uncomfortable — that should have been my first clue. I was shown to my room and realized that this was not the hotel for me. I don’t mind basic, but want clean. This place was disgusting. The beds looked like they were 50 years old, the bathroom had chunks of grout missing and black mold in most crevasses. Every instinct told me to get out, which I did. I have travelled all over the world, often solo, and this is the first time I’ve walked away from a hotel reservation. The rating on Hotels.com is crap. And to top it off, my credit card was used to try to buy high end sneakers online shortly after, something that could only be done with all of the personal info I provided at check-in. You do the math.
Stayed 2 nights in Jan 2019

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

10/10 Excellent

Joao Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and good price hotel

It was amazing, walking distance from several nice spots in the city. Price was really good and staff were helpful. Would stay in the hotel again in next visit.

4/10 Poor

Robin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointing

When I went to check in at Bisonte Palace, I was vaguely informed that something had happened to the room or the floor (or something) and that I would now be staying at their sister hotel, Hotel Bisonte a few blocks away. I was given money for a taxi and put in a taxi to take me there. Unfortunately, the taxi dropped me off at the wrong hotel and then proceeded to leave after I had already paid him! So I ended up using my own money to pay for another taxi to take me to the right hotel. Thank god for the kind employees at the Waldorf Hotel who helped me get sorted out! Upon entering the Hotel Bisonte, I was quite underwhelmed. The staff was less than welcoming (let alone apologetic for the hotel change inconvenience) and the entire hotel could use a major facelift. The room was loud from traffic and the walls are thin. The tile in the shower seemed dated and dirty which certainly didn't make me want to get in there. The doors to the rooms did not shut quietly and slammed open so you could hear your neighbors with every coming and going. In general, it was just not a comfortable stay and I would not stay here again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

good location during the day

Great location in downtown. Walking distance to important sites, 9 de Julio Av. government palace and trendy pto Maderos good walking neighborhood during the day night a bit different. Hotel is safe and good breakfast. Overall great value and staff. Stay there on every visit

8/10 Good

Ralph, Edmonton, Alberta

Liked: Cleanliness, staff & service, property conditions & facilities

Good location

Good location and modest price - efficiency service

10/10 Excellent

Edward, Pennsylvania, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Downtown location with excellent services

We stayed at this center city hotel that enabled us to do shopping, going local food at restaurant, bus and subway were nearby, easy to access to sight-seeing, great choice for convenience.