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CasaSur Palermo Hotel

4.0 star property

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Photo gallery for CasaSur Palermo Hotel

Property entrance
Reception
Lobby sitting area
Deluxe Suite | Living area | Flat-screen TV
Executive Room | Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Gym
  • Room service
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

Map
Costa Rica 6028, Buenos Aires, Capital Federal, 1425
  • Palermo Soho
    ‪14 min walk‬
  • Serrano Square
    ‪18 min walk‬
  • La Rural Convention Center
    ‪4 min drive‬
  • Buenos Aires (EZE-Ministro Pistarini Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, minibar, in-room safe, desk

Deluxe Suite

  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Executive Room | Premium bedding, minibar, in-room safe, desk

Executive Room

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

Reception

Pleno Palermo Soho

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
4.5 out of 5, Wonderful, (648)
The price is $189
per night
$192 total
includes taxes & fees
Apr 28 - Apr 29
Pleno Palermo Soho

About this property

CasaSur Palermo Hotel

4-star hotel in Palermo
Along with a full-service spa, this smoke-free hotel has a restaurant and a health club. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, spa services, a business center, and a meeting room are onsite.
CasaSur Palermo Hotel offers 61 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This Buenos Aires hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

A health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and facials.
In addition to a full-service spa, CasaSur Palermo Hotel features a health club and complimentary bicycles. The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and a meeting room. This business-friendly hotel also offers spa services, a terrace, and tour/ticket assistance.

CasaSur Palermo Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Sacro - This restaurant specializes in international cuisine.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A restaurant

Restaurants on site

  • Sacro

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Health club

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.50 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CasaSur Palermo Hotel
CasaSur Hotel
CasaSur Palermo
CasaSur
CasaSur Palermo Hotel Hotel
CasaSur Palermo Hotel Buenos Aires
CasaSur Palermo Hotel Hotel Buenos Aires

CasaSur Palermo Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 228 out of 372 reviews
Rating 8 - Good. 99 out of 372 reviews
Rating 6 - Okay. 36 out of 372 reviews
Rating 4 - Poor. 5 out of 372 reviews
Rating 2 - Terrible. 4 out of 372 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Carmen

Liked: Cleanliness
.
Stayed 1 night in Jan 2025

10/10 Excellent

Casey

Liked: Property conditions & facilities
Excellent staff. Truly excellent!
Stayed 4 nights in Jan 2025

6/10 Okay

erik j

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

8/10 Good

Christopher, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Large room Pool was closed for upgrade. But Possibly due to unfortunate celebrity death a few weeks earlier
Stayed 1 night in Dec 2024

10/10 Excellent

shota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Delos, Owego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a large balcony suite. Not a spectacular view - we looked over the backs of several buildings and there was construction, but likely quieter than street side rooms. Bed very comfortable and staff attentive and very prompt if we had a special request ( extra ice for champagne, etc. Palermo is nice quiet area with many restaurants close by.
Stayed 2 nights in Nov 2024

6/10 Okay

Ana

10/10 Excellent

Mariella

Stayed 3 nights in Oct 2024

10/10 Excellent

Horacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Ofer

Stayed 2 nights in Sep 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service
Xxxx
Stayed 3 nights in Aug 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the place and the property
Stayed 2 nights in Aug 2024

10/10 Excellent

Victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2024

10/10 Excellent

Ana, Valencia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Lillian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, clean and quiet. The staff are very friendly and helpful.
Stayed 8 nights in Jun 2024

10/10 Excellent

Elliot, DANA POINT

Stayed 5 nights in May 2024

10/10 Excellent

WILLIAM

Stayed 3 nights in May 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Buenos Aires
Best area. Many good restaurants and coffee shops. Hotel is really fantastic. Rooms great . Staff amazing
Stayed 2 nights in Mar 2024

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vibe
Stayed 1 night in Apr 2024

6/10 Okay

Narinder

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Most staff did not speak English or understand much. Did not verify information and asked us to leave during our 2 day stay when we had 6 days..
Stayed 6 nights in Mar 2024

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 3 nights in Mar 2024

4/10 Poor

Diamond

Traveled with group
Disliked: Cleanliness, staff & service, amenities
The staff was so rude and not friendly, We stayed at the SLS before our stay here and loved that much better! We stayed for 4 nights. The location is perfect but I would rather stay at a further hotel location for better staff and service. The front desk staff would only give us one key. They said it was a rule. My friend or I had to take turns getting escorting to our room so they could let us in. I was asking the kitchen staff for almond milks. They have it. I guess they assumed I didn’t understand Spanish, they were talking about us and laughing in our face. They never greeted us when we would arrive in the hotel or in and out of the hotel. The only time they were nice was at checkout. Also, I saw ants in the room around the snack bar.
Stayed 4 nights in Jan 2024

10/10 Excellent

Zeah

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Jose Daniel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location on a very nice hotel with a great restaurant on the first floor.
Stayed 2 nights in Dec 2023

6/10 Okay

Graham

Traveled with family
Liked: Cleanliness, property conditions & facilities
For a four star hotel at this price, we were disappointed. The staff who checked us in weren’t overly friendly or helpful. We wanted to check in, order room service and relax. It took 3 trips back to the front desk to get into our room and get the lights turned on. Then we called the front desk and room service line a few times before eventually ordering food outside the hotel. They wouldn’t let the person bring it up so we had to go back down and get it. The room was really nice and very clean. The cleaning staff were good. One additional item we didn’t expect from a hotel of this price was that they charge for every single item (for example we had to pay for each coffee we wanted in our room in the morning). No free morning coffee in your room at an 4 star hotel was surprising. All in all we had the same level of service we received from 2 star hostels that cost a quarter of the price.
Stayed 2 nights in Nov 2023