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Faena Hotel Buenos Aires

5.0 star property

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Photo gallery for Faena Hotel Buenos Aires

Porch
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Serves breakfast, lunch, and dinner
Room, Park View | Park view
Outdoor pool, free cabanas

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Housekeeping
  • Parking available
  • Breakfast available

Explore the area

Map
Martha Salotti 445, Buenos Aires, Capital Federal, C1107BDA
  • Women's Bridge
    ‪14 min walk‬
  • Puerto Madero Casino
    ‪15 min walk‬
  • Casa Rosada
    ‪18 min walk‬
  • Buenos Aires (AEP-Aeroparque Jorge Newbery)
    ‪12 min drive‬

Room options

View all photos for Suite, Tower

Suite, Tower | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite, Tower

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite (Duplex)

Grand Suite (Duplex) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Grand Suite (Duplex)

  • 1076 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite (Imperial)

Luxury Suite (Imperial) | Living area | 49-inch Smart TV with cable channels, TV, iPod dock

Luxury Suite (Imperial)

  • 3875 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Presidential Suite

Presidential Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Presidential Suite

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Skyline View)

View from room

Room (Skyline View)

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Park View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, Park View

  • 377 sq ft
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, Corner

Studio, Corner | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Studio, Corner

  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio (Loft)

Studio (Loft) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Studio (Loft)

  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite (Porteño)

View from room

Suite (Porteño)

  • 914 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Park View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, Park View

  • 377 sq ft
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Skyline View)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room (Skyline View)

  • 484.4 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Duplex, 1 King Bed

Duplex, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Duplex, 1 King Bed

  • 807 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Faena)

Suite (Faena) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite (Faena)

  • 2691 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About this property

Faena Hotel Buenos Aires

5-star hotel in Puerto Madero
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge, and a poolside bar are onsite.
Faena Hotel Buenos Aires offers 88 accommodations with iPod docking stations and minibars. Beds feature Egyptian cotton sheets and premium bedding. 49-inch Smart televisions come with cable channels. Bathrooms include bathrobes and slippers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and blackout drapes/curtains. In-room massages, irons/ironing boards, and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A 24-hour health club and complimentary bicycles are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.
In addition to a full-service spa, Faena Hotel Buenos Aires features an outdoor pool and a 24-hour health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 5-star property consist of a business center, meeting rooms, and limo/town car service. Event facilities measuring 3617 square feet (336 square meters) include conference space. This Belle Époque hotel also offers a sauna, a library, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Faena Hotel Buenos Aires is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Italpast - This bistro specializes in Italian cuisine and serves dinner only.
El Mercado - This steakhouse specializes in Argentinean cuisine and serves lunch and dinner. Open daily.
The Library Lounge - This piano bar serves breakfast, lunch, and dinner. Open daily.
Gala Dinner - Onsite diner. Open select days.
24-hour room service is available.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Valet parking on site (USD 25 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: USD 25 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • El Mercado
  • Gala Dinner
  • Italpast
  • The Library Lounge

Things to do

  • 24-hour health club
  • Bicycle storage
  • Books
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Library
  • Music library
  • Outdoor pool
  • Private wine tours
  • Sauna
  • Shopping
  • Steam room
  • Wine tasting room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,617 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Belle Époque architecture
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Dining table
  • Electric kettle
  • Minibar
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 100.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 600
  • New Year's Eve (31 December) Gala Dinner per child: USD 300 (up to 2 years old)
  • A tax is imposed by the city: USD 1.50 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 25 per person
  • Airport shuttle fee: USD 195 per vehicle (roundtrip)
  • Valet parking fee: USD 25 per stay
  • Rollaway bed fee: USD 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

FAENA BUENOS AIRES
FAENA HOTEL
FAENA HOTEL BUENOS AIRES
Faena
Faena Hotel Universe
Faena Hotel Buenos Aires Hotel
Faena Hotel Buenos Aires Buenos Aires
Faena Hotel Buenos Aires Hotel Buenos Aires

Faena Hotel Buenos Aires Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 269 out of 423 reviews
Rating 8 - Good. 86 out of 423 reviews
Rating 6 - Okay. 38 out of 423 reviews
Rating 4 - Poor. 18 out of 423 reviews
Rating 2 - Terrible. 12 out of 423 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Carina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Faena Hotel offers a unique design and is nestled in a very nice neighborhood with dining and shopping options within walking distance.
Stayed 2 nights in Nov 2024

6/10 Okay

Satbir

Traveled with family
Liked: Cleanliness, amenities
Beautiful hotel but hotel didn’t have rollaway bed ready even though we checked in at 2am. Breakfast was disappointing
Stayed 1 night in Oct 2024

10/10 Excellent

Jose Antonio

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very chaming!
Stayed 1 night in Nov 2024

4/10 Poor

Godwin, Miami

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Very dated hotel. Loud, couldn’t sleep. I was in room 122, between the noise of the bar, the street and morning constructions for two nights in a row, I had to check out early and move to another hotel in order to get some sleep.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Satbir

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Whilst the property is aesthetically pleasing it is otherwise lacking the details and service of a 5* hotel. Rollaway bed not ready when we checked in, we had to carry our heavy bags upstairs ourselves in our duplex room, TV not working, loud construction noises all morning and worst omelette and cappuccino. Minibar and services extortionately priced compared to the Four Seasons Buenos Aires. We won’t be staying here again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2024

10/10 Excellent

Ale

Stayed 4 nights in Aug 2024

8/10 Good

JUAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service: fantastic Food & bev: fantastic Vibe: super nice Spa: too small and they charge extra for a lot of stuff that should be included (for example a simple bath)
Stayed 2 nights in Aug 2024

10/10 Excellent

Jorge, Barra De Tijuca

Stayed 3 nights in Jul 2024

2/10 Terrible

Juan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hay muchas opciones mejores
Última vez en el hotel faena, un desastre la atención en los restaurantes en especial en el Mercado, tratan a los comensales extremadamente descortés, una experiencia para el olvido.
Stayed 1 night in Jun 2024

10/10 Excellent

Habib

Stayed 1 night in Jun 2024

10/10 Excellent

Andre

Stayed 1 night in May 2024

4/10 Poor

YUTA

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nothing good hospitality from staff
Stayed 1 night in May 2024

4/10 Poor

YUTA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I saw one room with hot tub photo but they said we don’t have hot tub this room.
Stayed 1 night in May 2024

4/10 Poor

YUTA

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff are totally not kind or helpful.but hotel itself are luxury and beautiful.especially spa area is good.
Stayed 1 night in May 2024

10/10 Excellent

Benyamin, Givatayim

Stayed 3 nights in Apr 2024

10/10 Excellent

fredy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 6 nights in Apr 2024

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Zohreh E, edmonds

Traveled with partner
Liked: Amenities, property conditions & facilities
Excellent location And historic property and unique
Stayed 4 nights in Jan 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

6/10 Okay

Rachel

Traveled with family
Liked: Staff & service
While the Faena was an innovative and beautiful hotel back in the day, it felt very tired and old during our stay in March 2024. The room configurations are small and tight. The paint was chipped, the shower had been re-grouted with the wrong color and the toilet thumped for an hour after each flush. The hotel is also located relatively far from any cool restaurant you will find on Eater, GOOP or other reliable places. Sadly, Faena is just past its prime and in need of an update.
Stayed 2 nights in Mar 2024

10/10 Excellent

JUAN, Doral

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Safe and walkable surroundings. Kind and professional staff. Good restaurants and excellent food
Stayed 3 nights in Feb 2024

4/10 Poor

DAURO, Fresno

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is an interesting venue for staying in Buenos Aires, however it is disturbing the large number of professionals offering sex to the guests under the very eyes of all employees. What could be an upscale hotel, due to some employees' attitude and the hotel condescendence with outside users offering sex makes Faena a not recommendable place to go.
Stayed 3 nights in Jan 2024

10/10 Excellent

Peter, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024