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Ilum Experience Home

4.0 star property

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Photo gallery for Ilum Experience Home

Seasonal outdoor pool, pool umbrellas, sun loungers
Deluxe Room | Terrace/patio
Deluxe Room | Terrace/patio
Deluxe Room | Premium bedding, pillowtop beds, minibar, in-room safe
Interior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Bonpland 1762, Buenos Aires, Capital Federal, 1414CMV
  • Palermo Soho
    ‪9 min walk‬
  • Distrito Arcos
    ‪12 min walk‬
  • Serrano Square
    ‪13 min walk‬
  • Buenos Aires (AEP-Aeroparque Jorge Newbery)
    ‪10 min drive‬

Room options

View all photos for Classic Apartment

Classic Apartment | Premium bedding, pillowtop beds, minibar, in-room safe

Classic Apartment

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Terrace/patio

Deluxe Room

  • 1067.5 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room | Premium bedding, pillowtop beds, minibar, in-room safe

Classic Room

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Triple Room

Classic Triple Room | Premium bedding, pillowtop beds, minibar, in-room safe

Classic Triple Room

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room Superior

Premium bedding, pillowtop beds, minibar, in-room safe

Double Room Superior

  • Sleeps 2
  • 1 King Bed(s) OR 2 Twin Bed(s)

View all photos for Triple Room Classic

Premium bedding, pillowtop beds, minibar, in-room safe

Triple Room Classic

  • Sleeps 3
  • 1 King Bed(s) and 1 Twin Bed(s) OR 3 Twin Bed(s)

View all photos for Apartment Classic With Garden View

Premium bedding, pillowtop beds, minibar, in-room safe

Apartment Classic With Garden View

  • Sleeps 2
  • 1 King Bed(s) OR 2 Twin Bed(s)

View all photos for Double Room Classic

Premium bedding, pillowtop beds, minibar, in-room safe

Double Room Classic

  • Sleeps 2
  • 1 Full Bed(s) OR 2 Twin Bed(s)

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Interior entrance

Palo Santo Hotel

  • Pool
  • Hot Tub
  • Breakfast included
  • Spa
4.8 out of 5, Exceptional, (781)
The price is $217
per night
$220 total
includes taxes & fees
Mar 18 - Mar 19
Palo Santo Hotel

About this property

Ilum Experience Home

4-star hotel in Palermo
Along with a fitness center, this smoke-free hotel has a snack bar/deli and a seasonal outdoor pool. Free self-serve breakfast and free WiFi in public areas are also provided. Other amenities include conference space, concierge services, and a 24-hour front desk.
Ilum Experience Home offers 27 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

This Buenos Aires hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Ilum Experience Home features a fitness center and a seasonal outdoor pool. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Event facilities measuring 1938 square feet (180 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services.

Ilum Experience Home is a smoke-free property.

A complimentary self-serve breakfast is served each morning between 7:00 AM and 11:00 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 11:00 AM
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,938 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • Elevator

More

  • 2 buildings
  • 4 floors
  • Built in 2010
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels
  • Streaming services

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 1 to October 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.50 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from November to April
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ilum Experience Home
Ilum Experience Home Buenos Aires
Ilum Experience Home Hotel
Ilum Experience Home Hotel Buenos Aires
Ilum Experience Home Hotel
Ilum Experience Home Buenos Aires
Ilum Experience Home Hotel Buenos Aires

Ilum Experience Home Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 358 out of 438 reviews
Rating 8 - Good. 70 out of 438 reviews
Rating 6 - Okay. 6 out of 438 reviews
Rating 4 - Poor. 4 out of 438 reviews
Rating 2 - Terrible. 0 out of 438 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Claudia Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic getaway
Stayed 2 nights in Nov 2024

10/10 Excellent

Jesse

Stayed 1 night in Nov 2024

10/10 Excellent

Jorge, Santiago

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
as always great hotel, great staff and big rooms
Stayed 1 night in Nov 2024

10/10 Excellent

Jorge, Santiago

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
always a great hotel to stay in Palermo, nice and profesional staff. good breackfast
Stayed 1 night in Nov 2024

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Ilum for 9 nights early September - the hotel is great the room is spacious and clean the breakfast is a lot of options and the entire staff could not have been nicer. There are plenty of cafes and restaurants within walking distance from the hotel all are great.
Stayed 9 nights in Nov 2024

10/10 Excellent

Andreea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! The hotel is extremely clean! The people are extremely nice and very, very helpful!!! We loved it!!! We recommend it !!! I hope to visit soon again!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased with the ilum home experience. The staff at the hotel are all exceptional and the amenities are top notch. I would not hesitate to recommend this hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was good about early and late check in. Was able to use amenity after checking out. Breakfast was good and quick!
Stayed 3 nights in Oct 2024

10/10 Excellent

PRAMOD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent property but the highlight was the amazingly friendly staff that always went over and above. Would highly recommend this hotel.
Stayed 4 nights in Nov 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful and the property has a nice garden and common area.
Stayed 4 nights in Oct 2024

10/10 Excellent

Britta Christina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star service - everyone is very attentive and there to assist. They even do turndown service with fresh bottled water and chocolates. The rooms are nice although we didn’t get a room with a balcony which we booked. But they let us check-in early and allowed us to enjoy breakfast on the day of arrival. The breakfast buffet and service was especially good. Overall a fantastic stay.
Stayed 5 nights in Oct 2024

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was welcoming and helped us with everything, including paying the cab that got us there. We had dinner at the very nearby restaurant Let it V, which was also amazing. This is a sweet place in a lovely neighborhood. Wish we could have stayed longer and enjoyed the pool!
Stayed 1 night in Oct 2024

10/10 Excellent

Mafer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno es tambien buenisimo
Stayed 3 nights in Oct 2024

10/10 Excellent

Flavio

Stayed 4 nights in Sep 2024

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet place. Good service and friendly staff.
Stayed 2 nights in Sep 2024

8/10 Good

flor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Mike, North Tustin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel comfy room great service great location
Stayed 4 nights in Aug 2024

10/10 Excellent

William

Great hotel
Great hotel in a great location. Friendly and helpful staff. Looking foward to my next stay
Stayed 5 nights in Jun 2024

10/10 Excellent

Elena

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is very great and clean place to stay . Staff is amazing and very helpful with everything. I can not wait to come back back again .
Stayed 5 nights in Mar 2024

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spent one night at this hotel when traveling from El Calafate. Beautiful hotel with incredibly friendly staff. I would definitely recommend this hotel if you are in the area.
Stayed 1 night in Mar 2024

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at Ilum Experience Home! Staff were super helpful and friendly. Great area in walking distance to many restaurants and bars.
Stayed 4 nights in Feb 2024

10/10 Excellent

Benoit, Sunny Isles Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issue
Stayed 2 nights in Feb 2024

10/10 Excellent

Kimberley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location and hotel .
Great short stay in BA at this hotel. Staff super friendly and helpful, rooms great, breakfast tasty! Everything you need. Great location near all the bars and restaurants. Plenty to eat!
Stayed 2 nights in Feb 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Palermo. Delicious breakfast and very attentive staff. Highly recommend.
Stayed 3 nights in Jan 2024

10/10 Excellent

Jorge, Santiago

Great Staff! Beautiful hotel, great rooms. Breakfast is perfect
Stayed 1 night in Jan 2024