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Ilum Experience Home

4.0 star property

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Photo gallery for Ilum Experience Home

Seasonal outdoor pool, pool umbrellas, sun loungers
Deluxe Room | Terrace/patio
Deluxe Room | Terrace/patio
Interior
Deluxe Room | Premium bedding, pillowtop beds, minibar, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Bonpland 1762, Buenos Aires, Capital Federal, 1414CMV
  • Palermo Soho
    ‪9 min walk‬
  • Serrano Square
    ‪13 min walk‬
  • La Rural Convention Center
    ‪4 min drive‬
  • Buenos Aires (EZE-Ministro Pistarini Intl.)
    ‪26 min drive‬

Room options

View all photos for Classic Apartment

Classic Apartment | Premium bedding, pillowtop beds, minibar, in-room safe

Classic Apartment

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Terrace/patio

Deluxe Room

  • 1076 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room | Premium bedding, pillowtop beds, minibar, in-room safe

Classic Room

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Triple Room

Classic Triple Room | Premium bedding, pillowtop beds, minibar, in-room safe

Classic Triple Room

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room Superior

Premium bedding, pillowtop beds, minibar, in-room safe

Double Room Superior

  • Sleeps 2
  • 1 King Bed(s) OR 2 Twin Bed(s)

View all photos for Triple Room Classic

Premium bedding, pillowtop beds, minibar, in-room safe

Triple Room Classic

  • Sleeps 3
  • 1 King Bed(s) and 1 Twin Bed(s) OR 3 Twin Bed(s)

View all photos for Apartment Classic With Garden View

Premium bedding, pillowtop beds, minibar, in-room safe

Apartment Classic With Garden View

  • Sleeps 2
  • 1 King Bed(s) OR 2 Twin Bed(s)

View all photos for Double Room Classic

Premium bedding, pillowtop beds, minibar, in-room safe

Double Room Classic

  • Sleeps 2
  • 1 Full Bed(s) OR 2 Twin Bed(s)

Similar properties

Interior entrance

Palo Santo Hotel

  • Pool
  • Hot Tub
  • Breakfast included
  • Spa
4.8 out of 5, Exceptional, (817)
$199 nightly
The price was $241
The price is $199 total
All taxes and fees included in total
Palo Santo Hotel

About this property

Ilum Experience Home

4-star hotel in Palermo
Along with a fitness center, this smoke-free hotel has a snack bar/deli and a seasonal outdoor pool. Free self-serve breakfast and free WiFi in public areas are also provided. Other amenities include conference space, concierge services, and a 24-hour front desk.
Ilum Experience Home offers 27 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

This Buenos Aires hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Ilum Experience Home features a fitness center and a seasonal outdoor pool. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Event facilities measuring 1938 square feet (180 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services.

Ilum Experience Home is a smoke-free property.

A complimentary self-serve breakfast is served each morning between 7:00 AM and 11:00 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 11:00 AM
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,938 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • Elevator

More

  • 2 buildings
  • 4 floors
  • Built in 2010
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels
  • Streaming services

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 1 to October 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.50 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from November to April
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ilum Experience Home
Ilum Experience Home Buenos Aires
Ilum Experience Home Hotel
Ilum Experience Home Hotel Buenos Aires
Ilum Experience Home Hotel
Ilum Experience Home Buenos Aires
Ilum Experience Home Hotel Buenos Aires

Ilum Experience Home Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 373 out of 457 reviews
Rating 8 - Good. 74 out of 457 reviews
Rating 6 - Okay. 6 out of 457 reviews
Rating 4 - Poor. 4 out of 457 reviews
Rating 2 - Terrible. 0 out of 457 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Olga, Forest Hills

Liked: Staff & service, amenities, property conditions & facilities
The staff and service at this hotel were amazing. The staff was very professional and friendly, more importantly, they were very attentive when we called. My only pet peeve was the air conditioning, although it seems you control it in the room, you really don't. We called a few times due to the lack of a/c to find out that they actually control it from the reception area at the lobby. Also, you had to run the hot water for about 3 minutes for it to kick-in - quite a waste of water and time.
Stayed 2 nights in Jan 2025

10/10 Excellent

carlos

Traveled with family
Liked: Amenities, property conditions & facilities
Great location. Nice place
Stayed 5 nights in Jan 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Very friendly staff. Loads of places to eat within easy walking distance. Small pool but quiet. Would definitely come back to it if return to BA.
Stayed 6 nights in Jan 2025

10/10 Excellent

Leslie Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was superb! Extremely helpful and personable! Hotel was beautiful and located in a great neighborhood. Highly recommend this propoerty!
Stayed 2 nights in Jan 2025

10/10 Excellent

David, Calgary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a vey lovely hotel, friendly staff and clean room! We enjoyed our stay!
Stayed 1 night in Jan 2025

10/10 Excellent

Mazen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for the money.
Stayed 2 nights in Jan 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

48 hours in BA around Christmas

The staff were all very friendly, helpful, and accommodating. Couldn’t ask for anything more. Location is great for being central and walkable to most parts of Palermo and adjacent neighborhoods. It was fairly quiet the day before Christmas Eve but I imagine is a bit more lively on usual weekends. The room was very spacious, clean, and modern. The bed was fairly comfortable. Breakfast was simple, but totally fine. And the pool was nice for a quick dip and some sun in the middle of the city.
Stayed 2 nights in Dec 2024

10/10 Excellent

Piotr, Bayside

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in Palermo very close to restaurants, very helpful and friendly stuff
Stayed 3 nights in Dec 2024

10/10 Excellent

SVETLANA, Chicago

Stayed 3 nights in Dec 2024

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a nice area. Lots of restaurants closely. Staff is very friendly. Good variety at the breakfast buffet included. My second time to stay here. Good value.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very much recommend

Fantastic stay, a lovely hotel in a great location. Staff were very friendly and helpful at all times.
Stayed 4 nights in Dec 2024

8/10 Good

Pablo

Stayed 4 nights in Nov 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional service

Loved this hotel. Staff went above and beyond. The stored our bags for a few days, and had them waiting in our room on arrival. Also had pre-packed us a takeaway breakfast as we had to leave early in the morning. Nice rooms and room service.
Stayed 1 night in Dec 2024

10/10 Excellent

Sawitree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love ❤️ this hotel and its staff!

The people at the front desk were AWESOME! Extremely helpful, before we even got out of the cab someone was there to grab our bags and welcome us! Extremely clean and modern hotel with super comfy bed. Breakfast was fabulously delicious and expansive. Lots of restaurants and things to see within 5-20 minute walk in multiple directions from hotel. Super easy to get cabs any time day/night. Love this hotel and everyone that works there. Couldn’t recommend more!
Stayed 4 nights in Dec 2024

10/10 Excellent

ANAND

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had great time at Ilum, they have best staff ever for any hotel. Everyone is super helpful and they give all good recommendations and arrange anything you ask for. The area is super happening and lots and lots of food options. Breakfast is good too. We loved our stay and would stay here again in future.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Claudia Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Romantic getaway

Stayed 2 nights in Nov 2024

10/10 Excellent

Jesse

Stayed 1 night in Nov 2024

10/10 Excellent

Jorge, Santiago

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
as always great hotel, great staff and big rooms
Stayed 1 night in Nov 2024

10/10 Excellent

Jorge, Santiago

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
always a great hotel to stay in Palermo, nice and profesional staff. good breackfast
Stayed 1 night in Nov 2024

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Ilum for 9 nights early September - the hotel is great the room is spacious and clean the breakfast is a lot of options and the entire staff could not have been nicer. There are plenty of cafes and restaurants within walking distance from the hotel all are great.
Stayed 9 nights in Nov 2024

10/10 Excellent

Andreea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! The hotel is extremely clean! The people are extremely nice and very, very helpful!!! We loved it!!! We recommend it !!! I hope to visit soon again!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased with the ilum home experience. The staff at the hotel are all exceptional and the amenities are top notch. I would not hesitate to recommend this hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was good about early and late check in. Was able to use amenity after checking out. Breakfast was good and quick!
Stayed 3 nights in Oct 2024