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Palo Santo Hotel

4.0 star property

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Photo gallery for Palo Santo Hotel

Interior entrance
Deluxe Room | View from room
Lobby sitting area
Lobby
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, sun loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Spa

Explore the area

Map
Bonpland 2275, Buenos Aires, Capital Federal, C1425FWC
  • Palermo Soho
    ‪8 min walk‬
  • Serrano Square
    ‪19 min walk‬
  • La Rural Convention Center
    ‪2 min drive‬
  • Buenos Aires (EZE-Ministro Pistarini Intl.)
    ‪50 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room

  • City view
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, Jetted Tub (Palo Santo)

Luxury Suite, Jetted Tub (Palo Santo) | View from room

Luxury Suite, Jetted Tub (Palo Santo)

  • City view
  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room | Premium bedding, down comforters, pillowtop beds, minibar

Premium Room

  • City view
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Triple Room

Premium Triple Room | Premium bedding, down comforters, pillowtop beds, minibar

Premium Triple Room

  • City view
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Deluxe Suite, 1 Bedroom, Terrace

Deluxe Suite, 1 Bedroom, Terrace | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Suite, 1 Bedroom, Terrace

  • City view
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Palo Santo Hotel

4-star hotel in Palermo
Along with a restaurant, this smoke-free hotel has a fitness center and a hot tub. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, spa services, a seasonal outdoor pool, and free use of bicycles are onsite.
Palo Santo Hotel offers 26 accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. This Buenos Aires hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Bathrooms include bathrobes, designer toiletries, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.
In addition to a seasonal outdoor pool, Palo Santo Hotel provides a hot tub, a fitness center, and complimentary bicycles. The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Palo Santo Hotel is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM.
Charqui - Overlooking the garden, this restaurant specializes in Argentinean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Charqui

Things to do

  • Free bicycle rentals
  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Built in 2014
  • Communal living room
  • Double-glazed windows
  • Living plant wall
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 70 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.50 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 55 (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 70 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

The seasonal pool will be open from October to March
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palo Santo Buenos Aires
Palo Santo Hotel
Palo Santo Hotel Buenos Aires
Palo Santo Hotel Hotel
Palo Santo Hotel Buenos Aires
Palo Santo Hotel Hotel Buenos Aires

Palo Santo Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 643 out of 817 reviews
Rating 8 - Good. 151 out of 817 reviews
Rating 6 - Okay. 16 out of 817 reviews
Rating 4 - Poor. 4 out of 817 reviews
Rating 2 - Terrible. 3 out of 817 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bruce

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
A nice location in Palermo Hollywood, many restaurants and cafes within easy walking distance. The room was wonderful, very clean and comfortable, with a balcony, and many nice touches ( eg. rain shower). The staff was exceptional, friendly and helpful. Also, a very good breakfast buffet. A winner !
Stayed 5 nights in Jan 2025

10/10 Excellent

Jeffer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very clean, pretty, great location. Breakfast was really good
Stayed 3 nights in Jan 2025

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel we’ve stayed at in a long time! Staff were unbelievable helpful and kind.
Stayed 4 nights in Jan 2025

8/10 Good

ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oasis in the city

Excellent boutique hotel in Palermo. Quiet, great AC and exceptional customer service especially by Adrian! Breakfast was on point. Was an oasis in a busy beautiful city.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Jan 2025

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

PERFECTO!

I cannot say enough good things about Palo Santo. Beautiful, comfortable, awesome breakfast, staff, rooftap jaccuzi.
Stayed 5 nights in Jan 2025

10/10 Excellent

Zheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be better If they have facial towel in the room
Stayed 3 nights in Jan 2025

8/10 Good

Rebecca G

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were comfortable and clean. Breakfast was Continental style - could order an omelet also. Had to walk a long way to find dinner before 8 pm. Could store our luggage after checkout
Stayed 1 night in Jan 2025

10/10 Excellent

Meredith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic option in BA

Fantastic option in a nice neighborhood in BA - staff were very friendly and helpful with practicalities of visiting BA, very nice breakfast, good location close to attractions and restaurants in Palermo, and enjoyed our room.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ivan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó nuestra estancia en el Hotel Palo Santo. Las instalaciones son de un gusto excelente y el personal muy atento, amable y profesional. Especiales gracias a Adrián, Candela, Camilo y José.
Stayed 7 nights in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great service. Great central location!
Stayed 3 nights in Jan 2025

10/10 Excellent

Linh

Liked: Cleanliness
Stayed 2 nights in Dec 2024

8/10 Good

Jose Carlos

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Eileen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing. They all were helpful, caring, and kind. They make everyone feel special and they answered all of our questions. The front desk, restaurant staff, and housekeeping were all lovely.
Stayed 4 nights in Dec 2024

10/10 Excellent

Pankaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Hamid

Stayed 3 nights in Dec 2024

10/10 Excellent

aaron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall an outstanding hotel. The staff were courteous and extremely helpful. The courtyard garden was lovely, and breakfast buffet is full and fresh every morning. The neighborhood is unbelievable - I highly recommend taking one of the free bicycles out. The only minor down notes were that the room temperature control is minimal (it is an eco hotel after all), and the pool is more of a bathing pond. Again, neither was a very big issue, even though we were there in summer (mid December). Highly recommended.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ivan

Stayed 1 night in Dec 2024

10/10 Excellent

Farzad

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Vittorio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place

Very nice place. Several blocks away from central dinning, entertainment and shops.
Stayed 2 nights in Dec 2024

10/10 Excellent

Randey, Las Vegas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel Great staff
Stayed 2 nights in Dec 2024

10/10 Excellent

SUSAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff

The staff were exceptionally friendly and helpful. They really went out of their way to be pleasant and to do everything they could to make our stay enjoyable.
Stayed 2 nights in Dec 2024