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Palo Santo Hotel

4.0 star property
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Photo gallery for Palo Santo Hotel

Interior entrance
Deluxe Room | View from room
Free daily buffet breakfast
Lobby sitting area
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, sun loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Spa
  • Room service
$149
Aug 31 - Sep 1

Explore the area

View in a map
Bonpland 2275, Buenos Aires, Capital Federal, C1425FWC
  • Palermo Soho
    ‪8 min walk‬
  • Serrano Square
    ‪17 min walk‬
  • La Rural Convention Center
    ‪17 min walk‬
  • Buenos Aires (EZE-Ministro Pistarini Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room

9.6 out of 10
Exceptional
(9 reviews)
  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, Jetted Tub (Palo Santo)

Luxury Suite, Jetted Tub (Palo Santo) | View from room

Luxury Suite, Jetted Tub (Palo Santo)

10.0 out of 10
Exceptional
(1 review)
  • 700 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room | 1 bedroom, premium bedding, down comforters, pillowtop beds

Premium Room

10.0 out of 10
Exceptional
(24 reviews)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Triple Room

Premium Triple Room | 1 bedroom, premium bedding, down comforters, pillowtop beds

Premium Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Deluxe Suite, 1 Bedroom, Terrace

Deluxe Suite, 1 Bedroom, Terrace | 1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Suite, 1 Bedroom, Terrace

  • 646 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Palo Santo Hotel

4-star hotel in Palermo
Along with a restaurant, this smoke-free hotel has a fitness center and a hot tub. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, spa services, a seasonal outdoor pool, and free use of bicycles are onsite.
Palo Santo Hotel offers 26 accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. This Buenos Aires hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Bathrooms include bathrobes, designer toiletries, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.
In addition to a seasonal outdoor pool, Palo Santo Hotel provides a hot tub, a fitness center, and complimentary bicycles. The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Palo Santo Hotel is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM.
Charqui - Overlooking the garden, this restaurant specializes in Argentinean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Charqui

Things to do

  • Free bicycle rentals
  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Built in 2014
  • Communal living room
  • Double-glazed windows
  • Living plant wall
  • Local culture and ecosystem education
  • Reception hall
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 70 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.50 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 55 (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 70 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from October to March
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palo Santo Buenos Aires
Palo Santo Hotel
Palo Santo Hotel Buenos Aires
Palo Santo Hotel Hotel
Palo Santo Hotel Buenos Aires
Palo Santo Hotel Hotel Buenos Aires

Palo Santo Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 678 out of 857 reviews
Rating 8 - Good. 156 out of 857 reviews
Rating 6 - Okay. 16 out of 857 reviews
Rating 4 - Poor. 4 out of 857 reviews
Rating 2 - Terrible. 3 out of 857 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location excellent room!!
Stayed 2 nights in May 2025

10/10 Excellent

Hector

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The customer service from all the hotel staff members especially Camilo and Candela. The hotel location and breakfast was delicious
Stayed 3 nights in May 2025

10/10 Excellent

Nicolas, Santa Barbara

Liked: Staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in May 2025

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is absolutely amazing! So friendly and eager to assist. This place is truly special!
Stayed 4 nights in May 2025

10/10 Excellent

Michael

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and very accommodating. The area is very quiet and accessible to many restaurants.
Stayed 4 nights in May 2025

10/10 Excellent

Ma Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Joanne, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Arvind

Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort

Good room, breakfast was poor

Room was ok. Breakfast was really bad. Very little choice. Quality of food was below average
Stayed 3 nights in May 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Palermo Soho

Great hotel in Palermo Soho. They have a lot of nice touches including a few welcome drink, our room had a balcony, and they are very eco friendly.
Stayed 1 night in May 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Great place if you like unique small scale hotels. It is pretty quiet as there are only 4 rooms per floor. The street is very green and you can really enjoy some time on the balcony. There is a small pool and a hot tub on the roof, too. Nice breakfast in the morning and you can even ask the staff to make you traditional Argentinian mate drink. The area is very walkable and safe, easy to get uber quickly, easy to walk to a restaurant (Hierro is a very nice option nearby). The staff were super friendly, especially Jose really helped us so much with various recommendations. Overall, we had a great experience!
Stayed 1 night in Apr 2025

10/10 Excellent

Patric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location even better staff

Located is an incredible neighborhood with great restaurants and bars for a very social feeling. Tree lined streets with lots shade.
Stayed 3 nights in Apr 2025

10/10 Excellent

Estefany

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palo santo was the best choice we made for our girls trip. The hotel was located in a convenient neighborhood with lots of cafes and restaurants. The room we had overlooked beautiful greenery, and it was also comfortable and very clean. Breakfast was included daily which was convenient and delicious. If we ever needed anything all of the staff was so attentive and kind. We were extremely lucky upon check in to meet Candela at the front desk. She gave us multiple recommendations for bars, restaurants, and shopping centers and all of her recommendations were excellent. We will definitely be returning to Palo Santo for our next time in Bueno Aires.
Stayed 6 nights in Apr 2025

10/10 Excellent

Robert, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are wonderful, addressing questions and requests immediately and without hesitation. It’s a sophisticated small hotel, with large rooms, comfortable beds and nice furnishings. The location in Palermo Hollywood was perfect for me - 10-15 minutes from the bustle of Palermo SoHo but in a quieter area. Great suggestions provided for Buenos Aires’ many renowned heladerias (ice cream) and restaurants. Great breakfast with tons of choices - however know carbs for gluten free folks. Even instant oatmeal would have been nice to pair with all the fruit, cheeses, eggs, juices, coffee and tea. But I’d be back anytime I visit the City. Professional, classy, and well run.
Stayed 7 nights in Apr 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent... this is the best boutique hotel in Buenos Aires. Staff absolutely wonderful. They are all ready to go above and beyond to fullfill your requests and make sure you have the best experience. The breakfast was absolutely wonderful: great variety from fruit to scrambled eggs. Pancetta, empanada, toast, cheese and serrano. Great spacious rooms, equipped with all the basics plus specials like wine, chips, soda, and alfajores, to satisfy end of day cravings. Made me felt safe, appreciated, and very special. Will be back on my next visit to this special city
Stayed 6 nights in Apr 2025

10/10 Excellent

Dominic

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, gave us early check in. Very responsive to our needs and requests
Stayed 4 nights in Apr 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Clarence, Kingsport

Liked: Staff & service, amenities, property conditions & facilities
They were great!! Because of an electrical issue, they moved us to Hotel Ilum for our first visit, 20-24 March. We returned on 5 April-9 April and they gave us their main suite!!! It was wonderful. Breakfast was good, but I really cannot recommend Charquu restaurant for other meals We would come again..
Stayed 4 nights in Apr 2025

8/10 Good

Doug

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

English speaking, local Argentinian flair

We arrived at 245am and left 7 days later at 11pm. Hotel arranged driver to EZE. Good breakfast and comfortable room with 3 twins for tres hombres. Nice neighborhood to walk and uber back or vice versa.
Stayed 7 nights in Mar 2025

10/10 Excellent

Ernest S

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Ernest S

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buenos Aires 🇦🇷🌸

Fabulous Eco-Friendly Boutique Hotel in Palermo Hollywood - if seeking architectural detail housing option away city chaos surrounded by beautiful tree lined streets, restaurants, cafes, etc great option worth consideration Breakfast - Excellent Service - Good Facility - Nice Gym - small Rooftop Pool/Hot tub
Hotel Balcony
Restaurant Garden
Roof Top Pool
Don Julio Steak
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Agustin

Traveled with group
Liked: Cleanliness
Great location! Everything went well. Staff was friendly and helpful.
Stayed 3 nights in Mar 2025

10/10 Excellent

martin

Stayed 3 nights in Mar 2025