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Palo Santo Hotel

4.0 star property

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Photo gallery for Palo Santo Hotel

Interior entrance
Lobby
Deluxe Room | View from room
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, sun loungers
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Pool
  • Spa
  • Gym

Explore the area

Map
Bonpland 2275, Buenos Aires, Capital Federal, C1425FWC
  • Palermo Soho
    ‪8 min walk‬
  • Serrano Square
    ‪17 min walk‬
  • La Rural Convention Center
    ‪17 min walk‬
  • Buenos Aires (EZE-Ministro Pistarini Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room

9.6 out of 10
Exceptional
(7 reviews)
  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, Jetted Tub (Palo Santo)

Luxury Suite, Jetted Tub (Palo Santo) | View from room

Luxury Suite, Jetted Tub (Palo Santo)

10.0 out of 10
Exceptional
(1 review)
  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room | 1 bedroom, premium bedding, down comforters, pillowtop beds

Premium Room

10.0 out of 10
Exceptional
(24 reviews)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Triple Room

Premium Triple Room | 1 bedroom, premium bedding, down comforters, pillowtop beds

Premium Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Deluxe Suite, 1 Bedroom, Terrace

Deluxe Suite, 1 Bedroom, Terrace | 1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Suite, 1 Bedroom, Terrace

  • 646 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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Reception

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  • Spa
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4.9 out of 5, Exceptional, (1001)
$208 nightly
The price was $244
The price is $208 total
All taxes and fees included in total
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About this property

Palo Santo Hotel

4-star hotel in Palermo
Along with a restaurant, this smoke-free hotel has a fitness center and a hot tub. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, spa services, a seasonal outdoor pool, and free use of bicycles are onsite.
Palo Santo Hotel offers 26 accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. This Buenos Aires hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Bathrooms include bathrobes, designer toiletries, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.
In addition to a seasonal outdoor pool, Palo Santo Hotel provides a hot tub, a fitness center, and complimentary bicycles. The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Palo Santo Hotel is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM.
Charqui - Overlooking the garden, this restaurant specializes in Argentinean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Charqui

Things to do

  • Free bicycle rentals
  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Built in 2014
  • Communal living room
  • Double-glazed windows
  • Living plant wall
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 70 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.50 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 55 (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 70 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from October to March
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palo Santo Buenos Aires
Palo Santo Hotel
Palo Santo Hotel Buenos Aires
Palo Santo Hotel Hotel
Palo Santo Hotel Buenos Aires
Palo Santo Hotel Hotel Buenos Aires

Palo Santo Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 652 out of 828 reviews
Rating 8 - Good. 153 out of 828 reviews
Rating 6 - Okay. 16 out of 828 reviews
Rating 4 - Poor. 4 out of 828 reviews
Rating 2 - Terrible. 3 out of 828 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

martin

Stayed 3 nights in Mar 2025

8/10 Good

Clarence, Kingsport

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were moved to Ilum; it was fine
Stayed 4 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities
Stayed 5 nights in Mar 2025

10/10 Excellent

Ana Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay at Palo Santo

We stayed 3 nights at Palo Santo and really enjoyed our stay! Our room was very clean and well appointed. The a/c worked well and wasn’t noisy at all. We especially enjoyed the comfort of the mattress and the pillows. The bath towels are big and soft. For breakfast, they offer several delicious and healthy items, so we ate there everyday. The hotel is well located, near good places to eat. The hotel is ‘green’ and beautiful and everybody who works there just do an excellent job! We hope to be back soon! Thank you, Palo Santo, for your hospitality!
Stayed 3 nights in Mar 2025

10/10 Excellent

Marie-Josee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely hotel. Great service . Great location. Super friendly and helpful staff.
Stayed 5 nights in Mar 2025

10/10 Excellent

Susan

Stayed 3 nights in Jan 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Kay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely little boutique hotel in Buenos Aires within walking distance of many bars, restaurants and parks and a short taxi ride from the centre. The rooms are very comfortable and have balconies. The staff could not be more helpful, especially those in the restaurant who work extremely hard.
Stayed 7 nights in Feb 2025

10/10 Excellent

Julia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel went above and beyond when our flight was canceled and rebooked and they helped secure transportation from the airport at the last minute. Also, their breakfast was excellent!
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Maria, Los Angeles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Great location, spacious rooms.
Stayed 4 nights in Mar 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful eco-friendly design, very helpful staff!

The hotel is terrific - the photos are true to the experience, it is wonderfully designed and a nice respite from the city, while still being just a few steps from amazing shops and restaurants. The front desk staff were incredibly helpful with recommendations, and even helped us book a last-minute city tour when our self-booked reservation fell through. I will absolutely recommend this hotel to my friends and family visiting Buenos Aires.
Stayed 4 nights in Feb 2025

10/10 Excellent

Levent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Doug

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Great location.
Stayed 2 nights in Mar 2025

10/10 Excellent

Orville

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pleasent place to stay
Stayed 6 nights in Feb 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Feb 2025

10/10 Excellent

patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is small, very clean and in a great area. The staff is fantastic! They are professional and helpful with everything!
Stayed 1 night in Feb 2025

10/10 Excellent

Roger

Convenient location
Stayed 5 nights in Feb 2025

8/10 Good

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a wonderful hotel with a wonderful rooftop pool with a view and helpful staff in a centrally located area in Palermo. I truly enjoyed my one night there.
Stayed 1 night in Feb 2025

10/10 Excellent

Bruce

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
A nice location in Palermo Hollywood, many restaurants and cafes within easy walking distance. The room was wonderful, very clean and comfortable, with a balcony, and many nice touches ( eg. rain shower). The staff was exceptional, friendly and helpful. Also, a very good breakfast buffet. A winner !
Stayed 5 nights in Jan 2025

10/10 Excellent

Jeffer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very clean, pretty, great location. Breakfast was really good
Stayed 3 nights in Jan 2025

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel we’ve stayed at in a long time! Staff were unbelievable helpful and kind.
Stayed 4 nights in Jan 2025

8/10 Good

ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oasis in the city

Excellent boutique hotel in Palermo. Quiet, great AC and exceptional customer service especially by Adrian! Breakfast was on point. Was an oasis in a busy beautiful city.
Stayed 4 nights in Jan 2025