Sheraton Buenos Aires Hotel and Convention Center

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Buenos Aires Hotel and Convention Center

Property amenity
Lounge
Property amenity
Meeting facility
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot Tub
  • Bar
  • Pet friendly
  • Spa

Explore the area

Map
San Martin / 1225 1275, Buenos Aires, Capital Federal, 1104
  • Plaza San Martin
    2 min walk
  • Florida Street
    6 min walk
  • 9 de Julio Avenue
    10 min walk
  • Buenos Aires (AEP-Aeroparque Jorge Newbery)
    18 min drive

Room options

Classic Room, 1 King Bed, Non Smoking, Pool Access

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Twin Beds, Non Smoking, Pool Access

  • 312 sq ft
  • Sleeps 3
  • 2 Twin Beds

Premier Suite, 1 Bedroom, Non Smoking

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Non Smoking

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

Club Twin Room, 2 Twin Beds, Non Smoking

  • 312 sq ft
  • Sleeps 3
  • 2 Twin Beds

Classic Room, 1 Queen Bed

  • 312 sq ft
  • Sleeps 1
  • 1 Queen Bed

Club Room, 1 Queen Bed

  • 312 sq ft
  • Sleeps 1
  • 1 Queen Bed

Club Room, 1 King Bed (San Martin)

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

Club Room, 1 Double Bed (Belgrano)

  • 312 sq ft
  • Sleeps 5
  • 1 Double Bed

Club Suite, 1 Bedroom

  • 312 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Sheraton Buenos Aires Hotel and Convention Center Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 355 out of 792 reviews" "
Rating 8 - Good. 238 out of 792 reviews" "
Rating 6 - Okay. 99 out of 792 reviews" "
Rating 4 - Poor. 58 out of 792 reviews" "
Rating 2 - Terrible. 42 out of 792 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Shigehiro

Stayed 2 nights in Sep 2024

8/10 Good

Manuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The restroom was not clean
Stayed 2 nights in Aug 2024

10/10 Excellent

ANGIE, WEST DES MOINES

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Several bell hop at the entrance ready and willing to help with anything. Almost everyone speaks some English. Room was clean and big. Two toilets. After running a bath I noticed the water had a tint of brown in it. Heated adult pool. Spa was nice. Restaurant was great with lots of choices. The young boy in the gift shop is very pleasant and knowledgeable. He offered us a lot of tips for around town. Everyone here from the bell hops to housekeeping were very pleasant. There is a sketchy area across from the hotel that we were warned about. No problems for us. Highly recommended to stay here.
Stayed 4 nights in Aug 2024

6/10 Okay

Alejandro Scheffler

Traveled with family
Liked: Cleanliness, property conditions & facilities
It was an OK place to stay. We have been members of Marriott rewards programs for more than 20 years and have stayed in many Marriott hotels worldwide. This will not stand out in our memories, it was OK but nothing memorable. We do want to mention one staff member who was exceptional in his kindness and prompt problem-solving: Carlos, from the engineering department. Kudos to him for his help sorting out the AC immediately.
Stayed 3 nights in Aug 2024

10/10 Excellent

Liliana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended hotel near to Florida Street and the p
We recommend the hotel because is very near to Florida street and the Buenos Aires port. Service of the hotel and restaurants are very good
Stayed 2 nights in Mar 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Very nice, with some minor cons
Pros: location, view, service, value for money Cons: extra $$ for small things (serving of cheese on pasta, early morning breakfast box), dated bathroom fixtures, shower curtains
Stayed 4 nights in Jun 2024

10/10 Excellent

washington

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

andres

Stayed 2 nights in May 2024

6/10 Okay

Louis

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
rooms ok, a bit musty.....left something in room and the management just didnt care to even answer about what we left behind...horrible customer service
Stayed 2 nights in Apr 2024

8/10 Good

Karen, Columbus

Traveled with partner
Liked: Amenities
Chose this hotel before a cruise. It is about a 5 minute drive to the terminal. It is within walking distance to Florida Street which has many shops, including souvenirs. The breakfast is decent, nothing spectacular. The reception desk was very friendly, but hostess at restaurant, not so much. Overall, a good choice for cruisers.
Stayed 1 night in Apr 2024

10/10 Excellent

Ahmed

Stayed 1 night in Apr 2024

10/10 Excellent

Sherif

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024

8/10 Good

Chang

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Apr 2024

8/10 Good

Thomas

Liked: Staff & service
The location is good; lobby, restaurant and bar are great. However, the room is dated and needs to be updated. The water was yellow when shower was started; it needed to run a few minutes before it cleared out. For the price I paid, I expected better room amenities.
Stayed 3 nights in Mar 2024

10/10 Excellent

Wannelle

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful breakfast included with stay. Convenient to Hop On bus route for touring the city. Lovely facility although room needed some updating which is happening with current renovations.
Stayed 1 night in Mar 2024

10/10 Excellent

Giovanni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Warmest Community Ready to Help You!
Our stay at the Sheraton was very friendly and exactly what we needed! This was a special space as it is perfect for families! I completely recommend it as it has wonderful staff and amenities!
Stayed 4 nights in Mar 2024

6/10 Okay

Craig

Disliked: Property conditions & facilities
Old rooms
Hotel is very dated, it’s a step back into the 80’s.
Stayed 1 night in Mar 2024

8/10 Good

Joshua

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Arrived early, around noon (totally get it) and kept being told to check back in an hour. Finally by 4:30 our room was ready. Hotel is nice, the room was a bit dated, but comfortable. Pool and fitness areas are fantastic! Service at the pool bar left much to be desired.
Stayed 1 night in Mar 2024

8/10 Good

Peter, Ottawa

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024

6/10 Okay

victor

Business traveler, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The room conditions were very aged and in poor repair !!
Stayed 3 nights in Feb 2024

6/10 Okay

Vicky

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The pool was really nice. Our room was very dated with the bathroom looking like it was in need of repair. There was peeling paint, a cracked vanity top and the bathtub had curious stains in it. We talked to the duty manager who said she would do something but nothing was done. Check out was horrendously slow. We just wanted a copy of our room statement but I stood in line for about half an hour while they only took people from their premium line. I finally gave up and walked away The other line could have been left for hours for all I know. The food in the restaurants was good and the service was friendly and prompt
Stayed 4 nights in Jan 2024

10/10 Excellent

Karl

Liked: Cleanliness, property conditions & facilities, room comfort
Fine
Stayed 2 nights in Feb 2024

10/10 Excellent

Todd

Stayed 1 night in Feb 2024

2/10 Terrible

Benedicto

Disliked: Staff & service
HUMILIATING STAY AT SHERATON BUENOS AIRES
Feb. 5, 2024, my wife and I checked-in this hotel after embarking from 17- day South America & Antartica cruise. It took us almost an hour to check-in even though there was short line of people checking-in. It was pass 1:00 PM. Room key was not provided and have to wait until 2:50 to get our room key. Our room reservation is for king size bed and they gave us 2 twin size bed. The guy with a pony tail hair who help us is rude and barely speak English. I would like to mention that our reservation includes breakfast. Feb. 6 2024, my wife and I were resting in the lobby after a half day tour of Buenos Aires. We were seating separately. About half an hour later, a security guard, who barely speak English came to me and asked me if I stay in the hotel, which I said yes and continued reading the news from my cellphone. About 15 minutes later, I was surrounded by 4 burly security guards, including the Director of Security who suspected me of trespassing to the extend of harassing me and showing me out to the door even though I already showed them my room key. These guards also disrespected my wife as I was about to seat with her. This harrowing experience was only diffused when I demanded to talk to the hotel manager, whom she came after a few minutes. This is the most humiliating, disgusting experience in all of our travel in 65 countries around the world. Breakfast is disgusting, preparation of food is unsanitary. The staffs preparing the food use bare hands. NOT RECOMMENDED
Stayed 3 nights in Feb 2024

8/10 Good

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Was an overnight stopover
Stayed 1 night in Jan 2024