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Hôtel du Lac

3.0 star property

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Photo gallery for Hôtel du Lac

Exterior
Reception
Standard Double or Twin Room | 1 bedroom, desk, cribs/infant beds, rollaway beds
Lunch and dinner served, local cuisine
Interior

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Breakfast included
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

Map
53 Seestrasse, Buetgenbach, 4750
  • Lake Robertville
    ‪9 min drive‬
  • Parc Naturel des Hautes Fagnes
    ‪14 min drive‬
  • Circuit de Spa-Francorchamps
    ‪24 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | 1 bedroom, desk, cribs/infant beds, rollaway beds

Standard Double or Twin Room

  • 430 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Hôtel du Lac

3-star Buetgenbach hotel with restaurant
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a sauna and laundry facilities.
Hôtel du Lac offers 24 accommodations with bathrobes and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. This Buetgenbach hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hôtel du Lac features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a terrace and laundry facilities. Complimentary self parking is available on site.

Hôtel du Lac is a smoke-free property.

A complimentary continental breakfast is served each morning between 8 AM and 9:30 AM.
Carol's restaurant - This restaurant specializes in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Carol's restaurant

Things to do

  • Gym
  • Sauna

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 3:00 PM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.0 per night
Cribs (infant beds) are available for EUR 17.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: EUR 17.0 per night
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash

Property is also known as

Hôtel Lac Butgenbach
Lac Butgenbach
Hôtel du Lac Hotel
Hôtel du Lac Buetgenbach
Hôtel du Lac Hotel Buetgenbach

Hôtel du Lac Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 10 out of 39 reviews
Rating 8 - Good. 19 out of 39 reviews
Rating 6 - Okay. 7 out of 39 reviews
Rating 4 - Poor. 2 out of 39 reviews
Rating 2 - Terrible. 1 out of 39 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in at 9 pm no one at the desk. 2 singles was a queen bed with 2 duvets for my son and I both over 6 foot. Took turns sleeping on the floor after asking for extra duvets which never arrived nor was the room serviced . Not better than a campsite . Be warned
Stayed 3 nights in Aug 2019

10/10 Excellent

David

Great hotel, restaurant and breakfast!
Very nice hotel some large rooms. Great restaurant on first floor.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent and comfortable place to relax in southern Belgium.
Stayed 4 nights in Aug 2018

6/10 Okay

R. TH.

Business traveler
Liked: Cleanliness, staff & service
Schoon maar eenvoudig
Schone kamer, wel erg basic, nette badkamer. Beroerde wifi verbinding op de kamer. Prima ontbijt
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel au calme tres bon restaurant.
Stayed 1 night in Jun 2024

10/10 Excellent

Lida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Man hat den Eindruck, dass ein älteres Hotel mit Liebe überarbeitet und, sofern möglich, modern erneuert wurde. Das im Haus befindliche Restaurant Carol's ist fantastisch, die kostenlose Sauna ist schnell beheizt und bietet ein kleines Spa-Erlebnis, wenn das Wetter apriltypisch zu wünschen übrig lässt. Das Frühstück ist reichhaltig und schmackhaft. Wir würden das familiäre Hotel jederzeit weiterempfehlen, kleinere Sprachbarrieren waren nicht dramatisch und, auch wenn nicht barrierefrei und im Aufzug etwas beengt, war es mit Kinderwagen auch eine geeignete Unterkunft. Gern wieder
Stayed 3 nights in Apr 2024

8/10 Good

Jochen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Verified traveler

Disliked: Cleanliness
Toch wat overdonderend ontvangst van de gastvrouw. Ik dacht dat mijn boeking automatisch van mijn rekening ging. Wou mijn bank contacteren en de eigenares vond dat erover. Ik verwachte een kamer met douche en had enkel een bad onder een schuine muur. Bij douchen sproeide je op het behang. Ik kreeg na aandringen een andere kamer. Mijn bagage mocht in tussentijd op de gang! De nieuwe kamer was in orde, mooi, maar klein. Maar de WC was onvoldoende gepoetst... Ik vind dat ik veel betaald heb voor de kamer: 150 €/ nacht, ontbijt in. Zo luxueus of romantisch was het kamertje nu ook niet.
Stayed 3 nights in Sep 2020

8/10 Good

Verified traveler

Stayed 1 night in Aug 2020

8/10 Good

Benny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

8/10 Good

René

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
prima restaurant,
Stayed 2 nights in Jun 2020

8/10 Good

Olivier

Business traveler
Liked: Staff & service
Stayed 1 night in Jun 2020

8/10 Good

Willy

Liked: Cleanliness, property conditions & facilities, room comfort
Even tussenuit
Het personeel was niet zo vriendelijk (6/10). Ontbijt en avondeten waren goed.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveler

Traveled with family
Ligging direct aan mooie wandelroute, op loopafstand centrum, gratis parkeren, onze kamer was onlangs renenoveerd en zag er fris en net uit, bedden te zacht, douche maakte vloer nat, deur naar badkamer was douchedeur, zeer lange wachttijd in restaurant
Stayed 2 nights in Oct 2019

4/10 Poor

Joachim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Kein Wohlfühlhotel
Abgenudeltes 3 Sterne-Haus.Dringend gesamte Auffrischung notwendig.
Stayed 1 night in Sep 2019

8/10 Good

Bruno

Liked: Cleanliness, property conditions & facilities, room comfort
In het restaurant Carol's was het zeer lekker,
Stayed 4 nights in Sep 2019

6/10 Okay

Hans Göran

Disliked: Cleanliness, staff & service, property conditions & facilities
Hans Göran
Blev besviken när vi öppnade dörren till rummet, c:a 35 grader varmt och ingen AC, rummet var inte i bästa skick, mycket slitet. Vill ge ett extra plus till kvinnan i receptionen som efter lite tjat ordnade fram en golvfläkt. Betalar man 2800:-/natt så tror man att det ska vara bättre standard, nu var det Formel 1 helg som naturligtvis trissade upp priserna. Åt på hotellrestaurangen, bra mat men dålig service från personalen, irrade bara omkring.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Room comfort
Stayed 1 night in Feb 2019

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel très bien situé. Chambre très confortable. En cuisine la jeune chef est géniale, super douée. Très agréable séjour, on reviendra.
Stayed 2 nights in Jan 2019

6/10 Okay

Christophe

Liked: Cleanliness, property conditions & facilities, room comfort
Séjour correct
Je pense que ce n’était pas la saison mais je regrette qu’il n’y avait aucune personne à la réception de tout mon séjour (la personne qui m’a enregistré travaillait aux cuisines du restaurant). De plus j’ai demandé un lit double, ce qui s’est traduit par 2 lits simples collés, donc couette et matelas pour 1 personne à chaque fois, ce qui fait que j’ai assez mal dormi. Sinon dans l’ensemble hôtel plus que correct, très propre, chambre petite mais suffisante, petit déjeuner très bon.
Stayed 2 nights in Jan 2019