Best Western on the Avenue

2.5 star property

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Photo gallery for Best Western on the Avenue

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Lobby
Fitness facility
Free daily full breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Gym
  • Parking included
  • 24/7 front desk
  • Free WiFi
$173
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
510 Delaware Avenue, Buffalo, NY, 14202
  • Shea's Performing Arts Center
    ‪10 min walk‬
  • Buffalo and Erie County Naval and Military Park
    ‪3 min drive‬
  • KeyBank Center
    ‪3 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪14 min drive‬

Room options

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

9.2 out of 10
Wonderful
(19 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(60 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western on the Avenue

Hotel in Downtown Buffalo
Along with a 24-hour fitness center, this hotel has a 24-hour business center and coffee/tea in a common area. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a refrigerator in a common area, and a business center are onsite. Housekeeping is available on request.
Best Western on the Avenue offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This Buffalo hotel also offers a 24-hour fitness center, a vending machine, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western on the Avenue has designated areas for smoking.

A complimentary full breakfast is served each morning between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are available for USD 7.0 per day

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 7.0 per day
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Avenue
Best Western Avenue Buffalo
Best Western Avenue Hotel
Best Western Avenue Hotel Buffalo
Best Western Buffalo
Best Western Hotel Buffalo
Best Western Inn - On The Avenue Hotel Buffalo
Buffalo Best Western
Best On The Avenue Buffalo
Best Western on the Avenue Hotel
Best Western on the Avenue Buffalo
Best Western on the Avenue Hotel Buffalo

Best Western on the Avenue Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 562 out of 1000 reviews
Rating 8 - Good. 273 out of 1000 reviews
Rating 6 - Okay. 85 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 47 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

DEBORAH L

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Wendy

Traveled with family
Overall very good for most of the stay. On Saturday, miscommunication caused stripped beds and delayed on towels request.
Stayed 4 nights in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Great location for Buffalo marathon! Ample parking.
Stayed 3 nights in May 2025

8/10 Good

George

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel for viewing the Buffalo marathon. Very limited parking. Friendly staff. Property is a bit worn but more than adequate.
Stayed 2 nights in May 2025

6/10 Okay

Christy

Stayed 1 night in May 2025

4/10 Poor

Alex

Stayed 2 nights in May 2025

8/10 Good

Timothy, Buffalo

Traveled with partner
Liked: Cleanliness, staff & service
Recent upgrades make the property comfortable, but the bathroom was small and on-site parking is limited.
Stayed 4 nights in May 2025

10/10 Excellent

Sam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and pleasant stay
Stayed 1 night in May 2025

8/10 Good

Marie Dominique, Scarborough

Best
Stayed 1 night in May 2025

10/10 Excellent

Nate

Stayed 3 nights in May 2025

8/10 Good

Andrew

Good location for Allentown and Roswell/Buff General. Great breakfast is a huge plus.
Stayed 1 night in Apr 2025

6/10 Okay

Terri

Traveled with family
The parking was tight and not available all day. There were people hanging out in lobby, had security there
Stayed 1 night in May 2025

10/10 Excellent

Patrick

Stayed 1 night in May 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very clean and quiet. Staff at all levels very friendly and accommodating. Several restaurants within walking distance.
Stayed 3 nights in May 2025

10/10 Excellent

Joan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very nice. Love the shower.
Stayed 1 night in May 2025

10/10 Excellent

Trish

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in May 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service
The beds in the room were too high for my taste, about 30 inches. This would be a much bigger issue for shorter people or those who might have mobility issues. The wifi in the room was marginal. There is no reason these days for not having robust wifi everywhere on a property. The coffee machine produced extremely weak coffee. Breakfast was fine for this type of establishment, but the coffee was not. There is no reason for any establishment to serve mediocre coffee.
Stayed 2 nights in May 2025

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check in all staff very nice great room and lovely Breakfast over sll Excellent value for money would recommend snd would stay again
Stayed 1 night in May 2025

10/10 Excellent

gina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy

Friendly, helpful and accommodating staff, comfortable clean rooms and breakfast included, what more could you ask for!
Stayed 4 nights in May 2025

10/10 Excellent

Tanja

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was kind and helpful. Breakfast and the selection/options were great!
Stayed 2 nights in Apr 2025

10/10 Excellent

jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and nice room
Stayed 1 night in May 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful service at this hotel. Friendly staff
Stayed 3 nights in May 2025

10/10 Excellent

Matthew

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel experience I have had in a long time. Felt very comfortable, easy check in with friendly staff.
Stayed 1 night in May 2025

8/10 Good

Vali

Stayed 1 night in May 2025