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Best Western on the Avenue

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western on the Avenue

Desk, laptop workspace, blackout drapes, iron/ironing board
Coffee service
Exterior
Lobby
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet friendly
  • Gym
  • Air conditioning
  • Breakfast included
  • Parking included
  • 24/7 front desk

Explore the area

Map
510 Delaware Avenue, Buffalo, NY, 14202
  • Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site
    5 min walk
  • Tim Hortons
    1 min walk
  • Allen-Medical Campus Station
    6 min walk
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    16 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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Exterior

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Breakfast included
Free WiFi
Air conditioning
Gym
4.5 out of 5, Wonderful, (1262)
The price is $132
per night
$150 total
includes taxes & fees
Jan 6 - Jan 7
Wyndham Garden Buffalo Downtown

About this property

Best Western on the Avenue

Hotel in Downtown Buffalo
Along with a 24-hour fitness center, this hotel has a 24-hour business center and coffee/tea in a common area. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a refrigerator in a common area, and a business center are onsite. Housekeeping is available on request.
Best Western on the Avenue offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This Buffalo hotel also offers a 24-hour fitness center, a vending machine, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western on the Avenue has designated areas for smoking.

A complimentary full breakfast is served each morning between 7 AM and 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are available for USD 7.0 per day

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 7.0 per day
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Avenue
Best Western Avenue Buffalo
Best Western Avenue Hotel
Best Western Avenue Hotel Buffalo
Best Western Buffalo
Best Western Hotel Buffalo
Best Western Inn - On The Avenue Hotel Buffalo
Buffalo Best Western
Best On The Avenue Buffalo
Best Western on the Avenue Hotel
Best Western on the Avenue Buffalo
Best Western on the Avenue Hotel Buffalo

Best Western on the Avenue Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 528 out of 1002 reviews" "
Rating 8 - Good. 301 out of 1002 reviews" "
Rating 6 - Okay. 91 out of 1002 reviews" "
Rating 4 - Poor. 40 out of 1002 reviews" "
Rating 2 - Terrible. 42 out of 1002 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I think our stay would have been okay except for one big problem. The front desk gave a group of 3 or 4 people the key to our room when we were out to dinner. These people went into our room and rummaged around apparently looking for money and valuables. Fortunately we left none in the room. They moved things around the room and messed with things in our suitcases. They even took some off our things and weirdly put them in the shower. The front desk ran the video from outside my room and we could see the people going into our room. The front desk guy remembered giving them the key. These people were actually put in another room. We don't think anything was actually stolen, but the violation of our room left us unsettled and anxious staying there. The front desk guy refused to come into our room and look at what was done to our room. We didn't get an apology or any offer of compensation. We paid good money for a place we couldn't trust, feel safe or enjoy.
Stayed 1 night in Sep 2024

10/10 Excellent

Brittany

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff we interacted with were super friendly and made our stay comfortable! Best part of this hotel was definitely the delicious breakfast and the company of their pet bird, Simba😁
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Staff very helpful. Free parking. I would have liked a swimming pool but the gym is well equipped. Very close to ďining,
Stayed 2 nights in Sep 2024

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice part of Buffalo
It was a good place to stay with a very good staff. Easy free parking and several nice restaurants nearby.
Stayed 1 night in Sep 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Andres Fabian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
This was a perfect 2 night stay! Fabulous location, spacious room, clean, great breakfast with hot and cold options, free parking in lot, and the staff was the best! They were so very friendly and helpful! They kept my bike locked up and retrieved it for me multiple times. The parrot, Simba, in the lobby was a sweet bonus.
Stayed 2 nights in Sep 2024

8/10 Good

Brandon

Stayed 1 night in Aug 2024

10/10 Excellent

Morgan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Great people and great room, very impressed and will be staying here again
Stayed 1 night in Sep 2024

8/10 Good

Miriam

Traveled with pets, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Good
Stayed 2 nights in Aug 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good and ready and charged me what I was quoted for
Stayed 1 night in Aug 2024

8/10 Good

Preethi

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No easy parking …. Lot was full .. need to park in the opposite
Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The breakfast was decent. Rooms were cleaned and big enough for my family of 4. We would definitely stay again
Stayed 1 night in Aug 2024

8/10 Good

Doug

Stayed 1 night in Aug 2024

10/10 Excellent

Nouf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfy beds, good breakfast, easy parking. All in all a good stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Meridith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, staff was accommodating and close to lots of food options.
Stayed 1 night in Aug 2024

2/10 Terrible

Neil

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Checked in and the property and our room smelt like pot. We left and asked for a refund, the GM was rude and was trying to have us stay. Even asked what other hotel we were going to. None of his business, and don’t get into a debate with me at 1pm with two sleeping kids in hand.
Stayed 1 night in Aug 2024

10/10 Excellent

Crystal

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complimentary breakfast bar had a lot of options. We were impressed with the spread. Beds were comfortable and the staff was very hospitable. Shout out to Simba the bird! Happy Birthday!
Stayed 1 night in Aug 2024

10/10 Excellent

Leopold, Greendale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was pleasant, staff was friendly, pretty good breakfast and free parking.
Stayed 2 nights in Aug 2024

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came for my bar exam. The staff were super helpful and friendly. The complimentary breakfast was surprisingly great. And the room itself was nice too. Would definitely recommend.
Stayed 4 nights in Jul 2024

6/10 Okay

Derek, Ottawa

Liked: Staff & service
Staff are excellent and helpful. Property in desperate need of a make over
Stayed 1 night in Jul 2024

10/10 Excellent

Mustafa, San Diego

Stayed 2 nights in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024