Best Western on the Avenue

2.5 star property

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Photo gallery for Best Western on the Avenue

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Exterior
Lobby
Standard Room, 2 Queen Beds, Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Gym
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
510 Delaware Avenue, Buffalo, NY, 14202
  • Shea's Performing Arts Center
    ‪13 min walk‬
  • Buffalo and Erie County Naval and Military Park
    ‪3 min drive‬
  • KeyBank Center
    ‪4 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪16 min drive‬

Room options

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western on the Avenue

Hotel in Downtown Buffalo
Along with a 24-hour fitness center, this hotel has a 24-hour business center and coffee/tea in a common area. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a refrigerator in a common area, and a business center are onsite. Housekeeping is available on request.
Best Western on the Avenue offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast each morning. This Buffalo hotel also offers a 24-hour fitness center, a vending machine, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western on the Avenue has designated areas for smoking.

A complimentary full breakfast is served each morning between 7 AM and 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are available for USD 7.0 per day

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 7.0 per day
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Avenue
Best Western Avenue Buffalo
Best Western Avenue Hotel
Best Western Avenue Hotel Buffalo
Best Western Buffalo
Best Western Hotel Buffalo
Best Western Inn - On The Avenue Hotel Buffalo
Buffalo Best Western
Best On The Avenue Buffalo
Best Western on the Avenue Hotel
Best Western on the Avenue Buffalo
Best Western on the Avenue Hotel Buffalo

Best Western on the Avenue Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 541 out of 1000 reviews
Rating 8 - Good. 289 out of 1000 reviews
Rating 6 - Okay. 87 out of 1000 reviews
Rating 4 - Poor. 38 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Derek

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jonah

Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great location - staff are lovely - free parking
Stayed 2 nights in Dec 2024

10/10 Excellent

Louis

Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room configurations. Thin bed comforter but warm rooms. Easy checkin and checkout. Welcoming staff. Limited/tight parking.
Stayed 2 nights in Nov 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone of the staff was helpful and attentive. It was my best experience at a best Western.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephen

Stayed 2 nights in Nov 2024

10/10 Excellent

christos

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, let us check in early. Room was clean and great for a night in Buffalo.
Stayed 1 night in Nov 2024

10/10 Excellent

Ryan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Helen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my go-tos in downtown Buffalo
I really enjoy this hotel and have stated many times. It seems like they’re starting to skimp on the complimentary toiletries… I was only given one bar of soap to be shared between the sink and the shower so I washed my body with shampoo… besides that everything was element per usual!
Stayed 1 night in Nov 2024

10/10 Excellent

Theron

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendky customer service. Good vslue for money. Great location
Stayed 1 night in Nov 2024

10/10 Excellent

Basher

Traveled with family
Liked: Cleanliness, amenities
The breakfast was very good and fresh Room is clean Bathroom isn't the good Overall I recommend it for travelers
Stayed 1 night in Nov 2024

8/10 Good

Dianne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great food
excellent coffee and breakfast! broken closet door was not fixed when asked.
Stayed 2 nights in Nov 2024

8/10 Good

Thomas

Stayed 4 nights in Oct 2024

8/10 Good

Christina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was a problem. Arrived at 1:30PM (check in is at 3:00PM). Was assured the room would be ready at 3:00PM. Came back at around 4:30PM and the room still had not been cleaned from the previous guest. Finally, was able to access the room around 5:30PM - very disappointing. On the first night, the occupants of the next door room were very loud and had to complaint to the front desk - it was then resolved. Other than those two issues, the stay was fine - consistent with previous stays at the property.
Stayed 4 nights in Nov 2024

6/10 Okay

Carrie

Traveled with group
No parking
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Stayed 1 night in Oct 2024

8/10 Good

Mary

Liked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Jay, Shaker Heights

Business traveler
Liked: Cleanliness, staff & service, amenities
Could use some upgrades and some easy cosmetic work, such as repainting the peeling paint in the closet.
Stayed 1 night in Oct 2024

10/10 Excellent

GREGORY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for Bill's game. Easy to get to hotel. Easy trip to stadium. Clean and comfortable. Families note there is door for toilet and shower area only which is tight to change in if privacy required.
Stayed 1 night in Oct 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Stacy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

cheryl

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is as conveniently located. The staff was great! The pillows were too big and uncomfortable. The rest was great!
Stayed 1 night in Oct 2024

10/10 Excellent

shawn, kodiak

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, easy access to medical school and Gabriels Gate, faughter loved the bird in the lobby
Stayed 1 night in Oct 2024