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Best Western Galleria Inn & Suites

2.5 star property

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Photo gallery for Best Western Galleria Inn & Suites

Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | Private kitchen | Fridge, coffee/tea maker
Lobby
Fitness facility
Free daily on-the-go breakfast

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Parking included
  • Laundry
$102
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
601 Dingens St, Buffalo, NY, 14206
  • Place, Buffalo Fire Historical Society
    ‪16 min walk‬
  • Place, Hennepin Park
    ‪2 min drive‬
  • Place, Iron Island Museum
    ‪3 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

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About this property

Best Western Galleria Inn & Suites

Buffalo hotel with private yards
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a seasonal outdoor pool. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Best Western Galleria Inn & Suites offers 109 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Best Western Galleria Inn & Suites features a fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Best Western Galleria Inn & Suites is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Office
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 8 AM to 9 PM

Property is also known as

Best Western Galleria
Best Western Galleria Inn
Best Western Plus Galleria
Best Western Plus Galleria Cheektowaga
Best Western Plus Galleria Inn
Best Western Plus Galleria Inn Cheektowaga
Best Western Plus Galleria Hotel Cheektowaga
Best Western Plus Galleria Inn And Suites
Best Western Plus Galleria Inn Suites
Best Galleria & Suites Buffalo
Best Western Galleria Inn Suites
Best Western Plus Galleria Inn Suites
Best Western Galleria Inn & Suites Hotel
Best Western Galleria Inn & Suites Buffalo
Best Western Galleria Inn & Suites Hotel Buffalo

Best Western Galleria Inn & Suites Reviews

Reviews

6.6
Rating 10 - Excellent. 265 out of 1001 reviews
Rating 8 - Good. 222 out of 1001 reviews
Rating 6 - Okay. 188 out of 1001 reviews
Rating 4 - Poor. 146 out of 1001 reviews
Rating 2 - Terrible. 180 out of 1001 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

David

Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2025

4/10 Poor

Karina

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room 229 the mini fridge had a pungent smell like rotting/ dead something. It was disgusting but we were too tired to switch rooms or ask for it to be cleaned - we just didn’t put anything in there and used the used bucket. Room 260 has no towels whatsoever and when we did get towels from the front desk we put them in the bathroom shelf and it fell out of the wall almost fell on my daughter. The whole room had a musty - not clean smell
Stayed 1 night in Aug 2025

4/10 Poor

Christine

Checked in to learn the bathroom lighting fixtures do not work and will not repaired during my stay :(
Stayed 1 night in Aug 2025

8/10 Good

Arelle R.

Liked: Staff & service
Disliked: Cleanliness
Outdoor pool was great, but the carpet wasn’t clean and in the area under the fridge, the carpet was wet. I would have preferred adult-sized pillows as opposed to the throw pillows that were on the bed.
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel

Liked: Amenities
Nice property, solid check in staff, ample parking. Room 127 needs a face lift.
Stayed 1 night in Aug 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities

Very Basic

Disappointed at how rundown and out dated this location has become. Thankfully it was just a place to sleep and shower. Washer isn’t functional so don’t expect to do that while there.
Stayed 4 nights in Aug 2025

6/10 Okay

Cindy

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The bathroom towels were used and the bathroom did not appear to have been cleaned or at least not very well
Stayed 1 night in Aug 2025

8/10 Good

Rebecca, Bradford

Staff was amazing. Building is old and needs upgrades. Smelled of old stale smoke
Stayed 1 night in Aug 2025

2/10 Terrible

Robert

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff Indian guy wasn’t profesional . I am a member of BW and he refused add my stay to BW He was rude and ignorant. I am not revomeding stay in this hotel
Stayed 1 night in Aug 2025

4/10 Poor

Alberto, New York

Traveled with group
Liked: Staff & service, amenities
The property is ok but a lot of weed smoking and out bathroom door would close properly. Parking was ok but air of holes in the drive area
Stayed 3 nights in Jul 2025

6/10 Okay

Jean-Francois

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jacinda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the open spaces inside the hotel itself. There were areas that were open to the sky within the hotel. The pool was also nice for me and my kids to come back from Darien Lake and swim until 9pm before going to sleep. The woman at the front desk was very helpful and very nice and the breakfast was good each morning.
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Good room for quick night stay

Room was nice and the beds were comfy/clean. The bathroom could use some upgrading. There were water marks and shelving looks about falling down
Stayed 1 night in Aug 2025

2/10 Terrible

Marcus

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The AC was broke in my room could not get a refund or a fan was told I can get 20% off will not be coming back
Stayed 1 night in Aug 2025

6/10 Okay

James

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Vipulkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Overall Very Good
Stayed 1 night in Jul 2025

6/10 Okay

Shahzad

Traveled with family and small children, Traveled with group
Liked: Staff & service
Disliked: Amenities
We were assigned a room with several issues: the toilet was not functioning, the closet door wouldn't close, and there was no lock on the bathroom door. I brought these concerns to the reception, where an older lady responded dismissively, saying, "The maintenance guy is gone, and it's not possible to have everything perfect in the room." Fortunately, a helpful and professional Indian staff member arrived and promptly moved us to a different room that was in excellent condition. His assistance was greatly appreciated, especially compared to the reception staff, whose lack of professionalism and customer service skills was evident. Although the property is somewhat old, it is maintained in an acceptable condition.
Stayed 1 night in Jul 2025

8/10 Good

TARLYS

Business traveler
Stayed 1 night in Jul 2025

10/10 Excellent

Ruchita

Stayed 1 night in Jul 2025

4/10 Poor

Charity

Traveled with group
Disliked: Cleanliness, staff & service

No Returns

Our room 252 smelled like Smoke and make us feel sick The other room 240 also Smelled like Smoke and We had No Towels for $660 We should of had the Best
Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Traveled with family
…
Stayed 2 nights in Jul 2025

8/10 Good

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

walter

Traveled with family
Liked: Amenities
Toilet ran and self-flushed for three nights. I notified them twice the first day after it started but whatever they did did not fix the problem. Then they were very attentive to the issue. Now It only re-flushed/refilled every hour instead of 10 minutes. The bed in #138 has a massive depression on the right side and needs to be replaced. Showers are powerful. At checkin the front desk lady said I was rude when I asked her twice if the rooms smelled like smoke. Hey, I want to know! Rooms smelt a bit of smoke. I wasn't going to deal with her again so I put up with it. Price was good. Would I stay there again? Only if I was broke.
Stayed 4 nights in Jul 2025

8/10 Good

Jake

Liked: Cleanliness, staff & service
I liked the gym(24hr) and the pool. Place was nice but I didn't care for the surrounding location. Good for the value..I wud stay again.
Stayed 1 night in Jul 2025