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Best Western Galleria Inn & Suites

2.5 star property

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Photo gallery for Best Western Galleria Inn & Suites

Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Seasonal outdoor pool
Lobby
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Parking included
  • Laundry

Explore the area

Map
601 Dingens St, Buffalo, NY, 14206
  • Walden Galleria Mall
    ‪6 min drive‬
  • KeyBank Center
    ‪7 min drive‬
  • Buffalo Niagara Convention Center
    ‪7 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

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About this property

Best Western Galleria Inn & Suites

Buffalo hotel with private yards
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a seasonal outdoor pool. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Best Western Galleria Inn & Suites offers 109 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Best Western Galleria Inn & Suites features a fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Best Western Galleria Inn & Suites is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Office
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 8 AM to 9 PM

Property is also known as

Best Western Galleria
Best Western Galleria Inn
Best Western Plus Galleria
Best Western Plus Galleria Cheektowaga
Best Western Plus Galleria Inn
Best Western Plus Galleria Inn Cheektowaga
Best Western Plus Galleria Hotel Cheektowaga
Best Western Plus Galleria Inn And Suites
Best Western Plus Galleria Inn Suites
Best Galleria & Suites Buffalo
Best Western Galleria Inn Suites
Best Western Plus Galleria Inn Suites
Best Western Galleria Inn & Suites Hotel
Best Western Galleria Inn & Suites Buffalo
Best Western Galleria Inn & Suites Hotel Buffalo

Best Western Galleria Inn & Suites Reviews

Reviews

6.6
Rating 10 - Excellent. 250 out of 1001 reviews
Rating 8 - Good. 241 out of 1001 reviews
Rating 6 - Okay. 193 out of 1001 reviews
Rating 4 - Poor. 142 out of 1001 reviews
Rating 2 - Terrible. 175 out of 1001 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Troy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bed bugs, Noise and zero comfort

Stayed at the BW due to its location for the bills game and the last time I will ever stay at a BW. During check in my father landed into Buffalo before I did, I gave him my confirmation number and told him to check in so he can get settled. The front desk clerk on Friday 1/10/25 told my father there was an early check in fee of $25 cash only to avoid tax. My father paid the $25 and witnessed the money get pocketed. The room- Very uncomfortable beds where I can feel the base board under the mattress. The hotel staff allowed children to run up and down the halls screaming stomping and banging on doors. This lasted from about 8pm-2am. The doors are so thin you can hear every person walk by and their voice as clear as if they were in the room with you. Last but not least, I woke up with bites all over from head to toe, literally, bites on my neck hands back stomach legs arms and toes. We found bed bugs in our bed the last night of our stay possibly from when they switched our sheets. Worst experience ever.
Stayed 3 nights in Jan 2025

10/10 Excellent

Nikki

Stayed 1 night in Oct 2024

10/10 Excellent

Ludmila Aniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Taryn

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Our room had stains and scratches our mattress smelled old and stink we had to change rooms in middle of night and our toilet didnt flush and bathroom door didnt have a lock
Stayed 1 night in Dec 2024

4/10 Poor

Jay

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn't a pleasant stay for the price paid. Old hotel needs renovation.
Stayed 2 nights in Dec 2024

2/10 Terrible

Jessica

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1. No pillows 2. No housekeeping 3. Rice in the bed 4. Beds weren’t made Came to the hotel and was told for $50 cash I could check in early. I was told cash only no card.
Stayed 1 night in Dec 2024

6/10 Okay

Stephen

Stayed 1 night in Dec 2024

8/10 Good

Kerri-Ann

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Anthony

Stayed 1 night in Dec 2024

10/10 Excellent

Carlos

Stayed 1 night in Nov 2024

2/10 Terrible

Geydy

Disliked: Cleanliness
Stayed 1 night in Sep 2024

6/10 Okay

Benjamin, Sherbrooke

Traveled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The temperature in the corridor were very low when we returned around 11.30pm and when we woke up at 7am. It was not confortable at all to walk around, we needed a jacket...
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful, clean and friendly.

There was a football game the day we checked in so they were pretty busy. Check in only took a few minutes. Rooms were easy to find. I felt that everyrhing was pretty clean. We had fresh towels delivered a little after checking in, i think they just got a little behind, but we didn't mind. Everyone working seemed polite and helpful. Breakfast was decent. It was a quiet stay and slept pretty good. We will consider staying here again on our next trip.
Stayed 1 night in Dec 2024

6/10 Okay

William

Liked: Cleanliness
Stayed 3 nights in Nov 2024

6/10 Okay

rocky

Traveled with partner
Liked: Cleanliness, staff & service
Bar fridge door would not open all way door hits carpet, room was cold probably due to the hallway being a cold zone and the couch was very uncomfortable.
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
It was absolutely gross…. The hotel didn’t seem to have any heat- walking to our room was beyond cold- get to the room and there is a space heater going! Couldn’t sleep bc I was scared it was gonna start a fire. Very outdated- and the parking lot didn’t even seem to be plowed out of the snow that fell in the night…
Stayed 1 night in Dec 2024

8/10 Good

Carmine

Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Traveled with family
Liked: Property conditions & facilities
Check in was quick and easy, room was clean and comfortable, with firm new mattresses. Would absolutely book to stay here again next time I’m in the Buffalo area.
Stayed 1 night in Nov 2024

8/10 Good

Stacey

Stayed 3 nights in Nov 2024

10/10 Excellent

Jeri, Maple

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Nov 2024

4/10 Poor

Debra

Stayed 2 nights in Nov 2024

4/10 Poor

Theresa

Stayed 1 night in Nov 2024

6/10 Okay

ALEX

Traveled with partner
Liked: Staff & service
No comment
Stayed 2 nights in Nov 2024

10/10 Excellent

Christine

Stayed 1 night in Nov 2024

6/10 Okay

Mika

Stayed 2 nights in May 2024