Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a seasonal outdoor pool. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Best Western Galleria Inn & Suites offers 109 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Best Western Galleria Inn & Suites features a fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.
Best Western Galleria Inn & Suites is a smoke-free property.
A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.
Languages
English, French, Hindi, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
Coffee and tea in common areas
Things to do
Gym
Seasonal outdoor pool
TV in common areas
Family friendly
In-room crib
In-room refrigerator
Laundry facilities
Seasonal outdoor pool
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Business center
Computer station
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathtub
Assistive listening devices
Braille/raised signage
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
More
2 floors
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free crib
Bathroom
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
TV with cable channels
Food and drink
Coffee/tea maker
Refrigerator
More
Air conditioning
Desk
Free daily newspapers
Free local calls
Iron/ironing board
Office
Phone
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The seasonal pool will be open from May to September
Pool access available from 8 AM to 9 PM
Property is also known as
Best Western Galleria
Best Western Galleria Inn
Best Western Plus Galleria
Best Western Plus Galleria Cheektowaga
Best Western Plus Galleria Inn
Best Western Plus Galleria Inn Cheektowaga
Best Western Plus Galleria Hotel Cheektowaga
Best Western Plus Galleria Inn And Suites
Best Western Plus Galleria Inn Suites
Best Galleria & Suites Buffalo
Best Western Galleria Inn Suites
Best Western Plus Galleria Inn Suites
Best Western Galleria Inn & Suites Hotel
Best Western Galleria Inn & Suites Buffalo
Best Western Galleria Inn & Suites Hotel Buffalo
Best Western Galleria Inn & Suites Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 248 out of 1001 reviews
10 - Excellent
248
Rating 8 - Good. 242 out of 1001 reviews
8 - Good
242
Rating 6 - Okay. 192 out of 1001 reviews
6 - Okay
192
Rating 4 - Poor. 143 out of 1001 reviews
4 - Poor
143
Rating 2 - Terrible. 176 out of 1001 reviews
2 - Terrible
176
6.8/10
Cleanliness
7.6/10
Staff & service
6.2/10
Amenities
6.2/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
10/10 Excellent
Carlos
Dec 19, 2024
Carlos
Stayed 1 night in Nov 2024
2/10 Terrible
Geydy
Dec 10, 2024
Disliked: Cleanliness
Geydy
Stayed 1 night in Sep 2024
6/10 Okay
Benjamin, Sherbrooke
Traveled with group
Dec 6, 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The temperature in the corridor were very low when we returned around 11.30pm and when we woke up at 7am. It was not confortable at all to walk around, we needed a jacket...
There was a football game the day we checked in so they were pretty busy. Check in only took a few minutes. Rooms were easy to find. I felt that everyrhing was pretty clean. We had fresh towels delivered a little after checking in, i think they just got a little behind, but we didn't mind. Everyone working seemed polite and helpful. Breakfast was decent. It was a quiet stay and slept pretty good. We will consider staying here again on our next trip.
Verified traveler
Stayed 1 night in Dec 2024
6/10 Okay
William
Dec 4, 2024
Liked: Cleanliness
William
Stayed 3 nights in Nov 2024
6/10 Okay
rocky
Traveled with partner
Dec 3, 2024
Liked: Cleanliness, staff & service
Bar fridge door would not open all way door hits carpet, room was cold probably due to the hallway being a cold zone and the couch was very uncomfortable.
It was absolutely gross…. The hotel didn’t seem to have any heat- walking to our room was beyond cold- get to the room and there is a space heater going! Couldn’t sleep bc I was scared it was gonna start a fire. Very outdated- and the parking lot didn’t even seem to be plowed out of the snow that fell in the night…
Verified traveler
Stayed 1 night in Dec 2024
8/10 Good
Carmine
Dec 1, 2024
Carmine
Stayed 1 night in Nov 2024
10/10 Excellent
Laura
Traveled with family
Nov 29, 2024
Liked: Property conditions & facilities
Check in was quick and easy, room was clean and comfortable, with firm new mattresses. Would absolutely book to stay here again next time I’m in the Buffalo area.
Guy working the front desk was excellent. Hotel room was quiet which was nice. The only complaint I would have is the room smelled a bit musty. Needs some freshening up. Breakfast was great.
Ananda
Stayed 2 nights in Nov 2024
10/10 Excellent
Cherelle
Nov 19, 2024
Cherelle
Stayed 1 night in Oct 2024
4/10 Poor
Matthew
Traveled with family
Nov 18, 2024
When we walked in, the thermostat was set on 89 degrees and the room would not cool down. When we tried the ac, it never kicked on. We tried to call the front desk with our room phone, and it was buzzing the whole time and wouldn’t ring so we had to walk down to let them know about it. They were completely full and could not switch us rooms which we understood. But we had to leave our room door open for 2 hours just to get air and cool it down from 89. Microwave clock/ timer was broken as well.
Stayed for a Buffalo Bills game. #gobills Room was clean, staff helpful, friendly. Approximately $30 Uber to Stadium. 4 minute wait. Worked perfectly for what we needed it for. Will stay again. Thank you!
I have travelled a lot and have never felt unsafe. It was unsafe and dirty with peeling paint from the ceiling in the washroom the doors from the parking lots did not lock. I had to scramble to find another place to stay. I await a full refund and refused to stay there under these conditions.
Franca
Stayed 2 nights in Nov 2024
6/10 Okay
Kasey
Business traveler, Traveled with family
Nov 3, 2024
Disliked: Property conditions & facilities
The bathroom door looked like it had blood splatter on it same with the lamp. Beds were small, but clean, so that was nice