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Candlewood Suites Buffalo - Amherst by IHG

2.5 star property

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Photo gallery for Candlewood Suites Buffalo - Amherst by IHG

Exterior
Pillowtop beds, desk, laptop workspace, iron/ironing board
Exterior
Exterior
Pillowtop beds, desk, laptop workspace, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pet friendly
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
20 Flint Road, Buffalo, NY, 14226
  • University At Buffalo - North Campus
    ‪8 min walk‬
  • Northtown Center at Amherst
    ‪11 min walk‬
  • University at Buffalo - South Campus
    ‪5 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • 460 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible

Pillowtop beds, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible

  • 278 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Pillowtop beds, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communication, Mobility Accessible)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Communication, Mobility Accessible)

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Accessible

  • 278 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Pillowtop beds, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed

  • 278 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communication, Mobility Tub)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Communication, Mobility Tub)

  • 394 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

Pillowtop beds, desk, laptop workspace, iron/ironing board

Studio Suite

  • 278 sq ft
  • Sleeps 2
  • 1 Queen Bed

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The price is $123 total
includes taxes & fees
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About this property

Candlewood Suites Buffalo - Amherst by IHG

Buffalo hotel close to University At Buffalo - North Campus
This smoke-free hotel features a fitness center, a business center, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Weekly housekeeping is available.
Candlewood Suites Buffalo - Amherst by IHG offers 76 air-conditioned accommodations with DVD players and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. This business-friendly hotel also offers a fitness center, barbecue grills, and laundry facilities. Complimentary uncovered self parking is available on site.

Candlewood Suites Buffalo - Amherst by IHG is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per stay (maximum USD 75 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Buffalo
Candlewood Suites Buffalo
Candlewood Suites Buffalo Amherst
Candlewood Suites Buffalo Hotel
Candlewood Suites Buffalo Hotel Amherst
Candlewood Suites Buffalo Amherst Hotel

Candlewood Suites Buffalo - Amherst by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 476 out of 873 reviews
Rating 8 - Good. 270 out of 873 reviews
Rating 6 - Okay. 63 out of 873 reviews
Rating 4 - Poor. 33 out of 873 reviews
Rating 2 - Terrible. 31 out of 873 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Hermann

Stayed 2 nights in Feb 2025

10/10 Excellent

Andrea

Stayed 1 night in Feb 2025

4/10 Poor

Alejandra

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
People hang out in the hallway not clean elevator not working tub leaking
Stayed 2 nights in Feb 2025

2/10 Terrible

Kurt

Disliked: Cleanliness, staff & service, property conditions & facilities
Wasn’t a busy week or weekend and did not have a room ready before 3 pm front desk personnel told me that rooms would not be ready for at least an hour because she had to check each on each one . Went instead to another hotel across the street where with no surprise they had rooms ready
Stayed 1 night in Feb 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Elevator didn’t work but kind staff and great facility otherwise
Stayed 1 night in Feb 2025

8/10 Good

don

Stayed 2 nights in Feb 2025

6/10 Okay

Brian

Traveled with family and small children
Liked: Cleanliness
Nice spot
Stayed 1 night in Feb 2025

10/10 Excellent

Chinasa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I book here frequently so its nice ,very comfortable as usual
Stayed 2 nights in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay comfy bed an clean room. I will definitely consider stay here again
Stayed 2 nights in Feb 2025

8/10 Good

Russell

Liked: Cleanliness, property conditions & facilities
Candlewood Suites a nice stay for a quick weekend trip to WNY/Buffalo. It is conveniently located near major routes and easily accessible Free coffee 24/7, a convenient snack shop, and GE microwaves in the room. The staff was very friendly and helpful. The one drawback - the wifi was out my entire 4 day stay. I was able find work arounds and it was the weekend so it wasn't critical for me. Weekdays would have been more of a problem. Things happen. Wifi goes down, but this was a long outage.
Stayed 3 nights in Feb 2025

10/10 Excellent

raj, markham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was actually very surprised. Yup. I am a VERY HIGH status with another TOP 2 HOTEL BRAND and I must admit this place exceeded even some of the other hotels best regular rooms. Because of where I had my appointments today, this hotel was in closer proximity than where I usually stay in buffalo. The Host Nathan was very professional and helpful. I did tell.him I was quite satisfied with this place. So I strongly recommend staying here.
Stayed 1 night in Feb 2025

10/10 Excellent

Tamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

I have stayed here many times and it is affordable, safe, comfortable, clean, and all around a great place to stay.
Stayed 1 night in Feb 2025

4/10 Poor

Rene

Business traveler
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Front desk person on at 9 pm was not very interested in doing her job. It wasn't busy but she was unwilling to book an additional night, - Told me to get the morning staff to do it. This is the reason I went to a different hotel the next night. Front desk = sales. Not willing to make a sale, what are you doing there? - go work somewhere else....
Stayed 1 night in Jan 2025

2/10 Terrible

Tiffany

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ignorant staff, rude, inexperienced, horrible hospitality. Management is miserable and you can tell they hate their job and their lives. It seems their mission is to come to work and make every single person they come into contact with just as miserable and negative. Don't stay here unless you want to be threatened to have the cops called on you then falsely arrested for something that didn't happen but its Amherst, why would the police believe anything the customer says. LOL DONT BOOK HERE. YOU WILL REGRET IT.
Stayed 2 nights in Jan 2025

2/10 Terrible

Tiffany

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great visit. Perfect in every way
Stayed 2 nights in Jan 2025

10/10 Excellent

Rosa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front Desk people were incredible nice, they understood my problem with my autistic child, and they were able to accommodate us right away. I am grateful for ever.
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Stayed 1 night in Jan 2025

8/10 Good

Gail

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet
Stayed 2 nights in Jan 2025

2/10 Terrible

James

Business traveler
Liked: Amenities
On Friday January 10th I found my door propped open, the lights and TV on. I was coming in from working for the day at 5PM. My room was 311, closest to the elevator. As soon as I exited the elevator I saw that something was not right. As I approached the door the deadbolt had been engaged across the door threshold preventing door from closing. I opened the door to find the lights and TV on. I immediately went down to the front desk and inquired as to why my door was open. The General Manager stated that workers from Spectrum had been in that day. That’s all wonderful if one, I had been asked first as this is not an emergency and the do not disturb sign was on the door (violation of IHG corporate policy for staff entrance to rooms in exception of an emergency). But two they had made sure the door was closed and locked when done. You can imagine my sense of shock and disbelief and feeling of safety being violated. I then saw the GM walking the hallways ensuring that other doors were locked. No remedy was offered outside of “Do you want to check out”? Did not checkout as it was a Friday evening and the liklihood of me finding accommodations at suitable weekend rate not great. Would not stay there again and will contact IHG corporate about experience when back home from work trip.
Stayed 14 nights in Jan 2025

10/10 Excellent

Ousmane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good job to the staff
Stayed 4 nights in Jan 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay for Bills games
Stayed 3 nights in Jan 2025

10/10 Excellent

Cory

Business traveler
Liked: Amenities
Good food
Stayed 2 nights in Jan 2025

10/10 Excellent

britney

Nice and clean
Stayed 1 night in Jan 2025

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Something is wrong.

There's roaches, spyware, and unexpected fees
Stayed 3 nights in Dec 2024