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Comfort Inn And Suites Hamburg

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn And Suites Hamburg

In-room safe, desk, blackout drapes, iron/ironing board
Lobby
Exterior
Lobby
Indoor pool

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Breakfast included
  • Housekeeping
  • Air conditioning

Explore the area

Map
3615 Commerce Pl, Hamburg, NY, 14075
  • Hilbert College
    5 min drive
  • Waterstone Grill
    3 min walk
  • Erie Canal Harbor Station
    17 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    25 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds, Accessible, Non Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Multiple Beds, Non Smoking (2 Double and 1 Person Sofa Bed)

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds, Non Smoking (2 Double and 1 Person Sofa Bed)

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
4.4 out of 5, Excellent, (1002)
The price is $183
per night
$209 total
includes taxes & fees
Jan 6 - Jan 7
Holiday Inn Express Hotel & Suites Hamburg, an IHG Hotel

About this property

Comfort Inn And Suites Hamburg

Hamburg hotel with indoor pool
This hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and gift shops/newsstands.
Comfort Inn And Suites Hamburg offers 61 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Comfort Inn And Suites Hamburg features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and complimentary newspapers in the lobby. Onsite self parking is complimentary.
Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 50 per week
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per week
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Hamburg
Comfort Inn Hamburg
Hamburg Comfort Inn
Inn Hamburg
Comfort Hotel Hamburg

Comfort Inn And Suites Hamburg Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 389 out of 1003 reviews" "
Rating 8 - Good. 298 out of 1003 reviews" "
Rating 6 - Okay. 158 out of 1003 reviews" "
Rating 4 - Poor. 76 out of 1003 reviews" "
Rating 2 - Terrible. 82 out of 1003 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Marie

Traveled with group
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Sep 2024

6/10 Okay

Carly

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were kind and check in/out was very simple. Unfortunately it does not seem like the building is maintained very well. The shower curtain rod was falling out of the wall, turning on a light switch tripped the breaker and we did not get any fresh towels/housekeeping during our stay. My husband and I were also very bothered by the smells in the hallways and lobby. It smelled overly perfumed or like someone was burning incense.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carol the desk clerk was great. Checking in was a breeze and she had a list of eating establishments ready for us and recommended one that we enjoyed very much. Room was clean and comfortable. Would definitely stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
I always stay at the Comfort Inn when I visit Hamburg
Stayed 1 night in Sep 2024

10/10 Excellent

Kari, Bement

Stayed 1 night in Aug 2024

6/10 Okay

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, great breakfast! Good location. Only complaint was a strong powder/air freshener scent that bothered my wifes alergies. Otherwise a very nice hotel.
Stayed 3 nights in Sep 2024

6/10 Okay

Deanna

Traveled with family
No pool !!! It was as closed lower rayes
Stayed 1 night in Sep 2024

6/10 Okay

Melissa

Stayed 2 nights in Sep 2024

10/10 Excellent

CRAIG

Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

Chris G

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in and check out were simple. Overall, it was a nice place for our 2 day stay.
Stayed 2 nights in Sep 2024

8/10 Good

Chantell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly I was worried after reading some of the reviews. I am happy to report that they were unfounded. For the budget friendly guest this was perfect. No not 5 star but definitely satisfied for the price I paid. The staff were friendly, the room was clean and quiet. We did not have blackout curtains, which would be my only complaint. Breakfast was good, and when needed restocking was done in minutes. Overall enjoyable experience for the night. I will mention that the pool was closed but this didn't impact our stay.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Joan

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Comfortable room. Okay breakfast. Bad part was strong scent of artificial air freshener in the entire building. Absolutely not needed and should not have been used.
Stayed 1 night in Sep 2024

10/10 Excellent

Carol Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained
Stayed 1 night in Sep 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good place to stay.
Stayed 1 night in Sep 2024

4/10 Poor

Jonah

Liked: Staff & service
Disliked: Amenities
I had blood stains in the sheets not the best stay to say the least
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
I booked this hotel because it had a swimming pool for the kids, and I also paid in advance, when I got there, I was told the pool is not working and there was no discount given. I am a senior and I asked about a senior discount, but since I paid in advance, I was told I would have to come back when the manager is there. The place was Disgusting. All the plants around the facility were dead and tied up with string. The trashcan was overflowing, and there was a pallet leaning up against the building by the front door. I would like to add Photos, as it says below, add photos of your stay, but that option does not seem to work on this website.
Stayed 9 nights in Aug 2024

8/10 Good

vivian

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Milly who checked us in was so polite. Our room was clean and comfortable. Breakfast staff could be a little more friendly and the hot foods a little hotter over all great place
Stayed 2 nights in Sep 2024

10/10 Excellent

Susan

Traveled with family
Liked: Amenities
Stayed 1 night in Sep 2024

8/10 Good

mary, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to the highway.
Stayed 1 night in Sep 2024

10/10 Excellent

Della

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024