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Comfort Inn & Suites Hamburg - Buffalo South

2.5 star property

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Photo gallery for Comfort Inn & Suites Hamburg - Buffalo South

Free buffet breakfast
In-room safe, desk, blackout drapes, iron/ironing board
Lobby
Fitness facility
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Housekeeping
  • Parking included
$81
includes taxes & fees
Dec 12 - Dec 13

Explore the area

View in a map
3615 Commerce Pl, Hamburg, NY, 14075
  • Place, South Shore Golf Course
    ‪16 min walk‬
  • Place, Highmark Stadium
    ‪5 min drive‬
  • Place, KeyBank Center
    ‪16 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, Multiple Beds, Non Smoking (2 Double and 1 Person Sofa Bed)

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds, Non Smoking (2 Double and 1 Person Sofa Bed)

7.4 out of 10
Good
(16 reviews)
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

7.4 out of 10
Good
(28 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds, Accessible, Non Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(71 reviews)
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
La Quinta Inn & Suites by Wyndham Lackawanna
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.2 out of 5, 1,000 reviews
La Quinta Inn & Suites by Wyndham Lackawanna

About this property

Comfort Inn & Suites Hamburg - Buffalo South

Hamburg hotel with indoor pool
This hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and gift shops/newsstands.
Comfort Inn & Suites Hamburg - Buffalo South offers 61 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Comfort Inn & Suites Hamburg - Buffalo South features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and complimentary newspapers in the lobby. Onsite self parking is complimentary.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 50 per week
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per week
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Hamburg
Comfort Inn Hamburg
Hamburg Comfort Inn
Inn Hamburg
Comfort Hotel Hamburg

Reviews

Comfort Inn & Suites Hamburg - Buffalo South Reviews

7.2

Good

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 344 out of 1001 reviews
Rating 8 - Good. 255 out of 1001 reviews
Rating 6 - Okay. 175 out of 1001 reviews
Rating 4 - Poor. 105 out of 1001 reviews
Rating 2 - Terrible. 122 out of 1001 reviews

Reviews

8/10 Good

Ruben

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and Ben at reception was amazing!! Thank you
Stayed 2 nights in Aug 2025

2/10 Terrible

Ephraim

Disliked: Cleanliness, staff & service, property conditions & facilities
smoking smell, non-supportive staff-terrible
Stayed 1 night in Aug 2025

2/10 Terrible

SRIKANTH

Disliked: Cleanliness, staff & service, property conditions & facilities
non-supportive staff, smoking rooms, no AC, broken CO2 indicator- sounding all night! Terrible experience.

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and friendly guest services rep
Stayed 1 night in Aug 2025

4/10 Poor

Shawn

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room 104 was horrible basically nothing worked and when you sat on one of the beds it fell apart. There was no pool at all when website said it was open and good. The hairdryer didn’t work at all. The ceiling was falling apart from water damage.
Stayed 2 nights in Aug 2025

2/10 Terrible

amy

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed

Didn’t get the room I booked. The pool wasn’t open. The room was dirty there was dirt in every corner. Overall just would never go back.
Stayed 1 night in Aug 2025

8/10 Good

Dianne

Stayed 1 night in Aug 2025

2/10 Terrible

Stephanie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When first entering the building , the lights were flickering and you could tell it was not well maintained. When getting the front desk the employee was not helpful at all and then informed us the pool was closed. (This was the main reason we booked here was for the pool). The rooms were alright , but could have been cleaned better . Beds are small and uncomfy. Would not come here again.
Stayed 1 night in Aug 2025

4/10 Poor

Kaviya

Stayed 1 night in Aug 2025

4/10 Poor

Amy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place needs a make over. Bathroom tiles broken, wall paper peeling off in places. The pool is not in working order. The manager and the woman at the front desk were very nice. Im sorry but this place needs work.
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Updates

Need to update bathroom with better lighting, walk-in shower and higher toilets, more convenient for older travelers and younger ones would also appreciate it.
Stayed 1 night in Aug 2025

10/10 Excellent

Menachem

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean room
Stayed 1 night in Aug 2025

4/10 Poor

Sylvain

Traveled with family
Disliked: Staff & service, property conditions & facilities
The receptionist at this hotel gave us a terrible welcome, acting as if we were bothering her and giving us dirty looks.
Stayed 1 night in Aug 2025

8/10 Good

Julie

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Room was pretty old but stay was nice and breakfast was good. Amazing restaurant front of the hotel for dinner!
Stayed 1 night in Aug 2025

4/10 Poor

Donna

Traveled with family
Liked: Staff & service
This was my second stay here. The staff were very friendly and breakfast was delicious. However our room was on the first floor and there was a crack in the window which was held together with tape and the room smelled like marijuana. Later that evening the toilet backed up. The front desk clerk gave us a plunger and explained there wasn’t a maintenance person on duty. My son had to fix the toilet and clean up the mess. The clerk did us a mop and fresh towels. The next morning I requested a refund of some sort and was told management wouldn’t be in until Monday and I should hear from someone. I understand things happen but this was a bit much.
Stayed 1 night in Aug 2025

10/10 Excellent

jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location to the Erie county fair grounds. I was greeted promptly & was able to check in at 3:00 pm. The room & the hallway was very clean. Excellent water pressure in the shower. I would stay here again. The pool is currently out of use. .
Stayed 1 night in Aug 2025

10/10 Excellent

Stanley, Louisville

Stayed 1 night in Jul 2025

6/10 Okay

James

Liked: Staff & service
Disliked: Property conditions & facilities
We specifically picked this comfort inn for the pool and fitness center. They were both closed for the 6 days we stayed. You have to walk through the fitness center to get to the pool so if the pool was waiting to get fixed, at least open the fitness center.
Stayed 6 nights in Aug 2025

6/10 Okay

Gary

Traveled with partner
Liked: Staff & service
Check in woman EXCELLENT. SHOWER CURTAIN ROD BROKE, EXIT SIGN IN HALL UNSECURE. GREAT BREAKFAST.
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For years, The comfort inn has been my “ go to” place to stay when I’m Hamburg. For the cost, this is your best choice relative to the other hotels nearby.
Stayed 1 night in Aug 2025

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love the location being so close to the thruway is a blessing. Everything you need being within a 5 minute drive is amazing. The staff is super friendly and always willing to help. The only complaint I have is the chemicals they use for cleaning is a little strong and can stick around for a while but that is not a big deal at all as you can open the window and you know that it’s clean! Overall it was a great experience and I would definitely stay here again!
Stayed 2 nights in Aug 2025

6/10 Okay

DAVID

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Don’t take room 111

Initially we were given room 111, and spent the first in that room. This despite the fact that management knew that the door lock was broken and the window didn’t shut all the way or lock. After complaining we were given a normal room for our second night. They are too cheap to fix the damaged room .
Stayed 2 nights in Aug 2025

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stop for the night while traveling. The staff was really nice.
Stayed 1 night in Jul 2025

8/10 Good

Deborah, Angelica

Liked: Cleanliness, staff & service
Property is older. Some things needed attention. Exit lights in halls lit, but taped together. Over head light blinking constantly. But the room was clean, however the TV didn't work. We were really just there to sleep after an event so it wasn't a big deal. All in all it was great for what we needed.
Stayed 1 night in Jul 2025