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Comfort Inn & Suites Hamburg - Buffalo South

2.5 star property

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Photo gallery for Comfort Inn & Suites Hamburg - Buffalo South

Free buffet breakfast
Fitness facility
In-room safe, desk, blackout drapes, iron/ironing board
Lobby
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Housekeeping
  • Parking included
$105
includes taxes & fees
Nov 3 - Nov 4

Explore the area

View in a map
3615 Commerce Pl, Hamburg, NY, 14075
  • Place, Hilbert College
    ‪3 min drive‬
  • Place, Hamburg Fairgrounds
    ‪4 min drive‬
  • Place, Highmark Stadium
    ‪7 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, Multiple Beds, Non Smoking (2 Double and 1 Person Sofa Bed)

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds, Non Smoking (2 Double and 1 Person Sofa Bed)

7.6 out of 10
Good
(15 reviews)
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

7.4 out of 10
Good
(26 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds, Accessible, Non Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(69 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Comfort Inn & Suites Hamburg - Buffalo South

Hamburg hotel with indoor pool
This hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and gift shops/newsstands.
Comfort Inn & Suites Hamburg - Buffalo South offers 61 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Comfort Inn & Suites Hamburg - Buffalo South features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and complimentary newspapers in the lobby. Onsite self parking is complimentary.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 50 per week
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per week
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Hamburg
Comfort Inn Hamburg
Hamburg Comfort Inn
Inn Hamburg
Comfort Hotel Hamburg

Reviews

Comfort Inn & Suites Hamburg - Buffalo South Reviews

7.4

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 352 out of 1012 reviews
Rating 8 - Good. 264 out of 1012 reviews
Rating 6 - Okay. 176 out of 1012 reviews
Rating 4 - Poor. 106 out of 1012 reviews
Rating 2 - Terrible. 114 out of 1012 reviews

Reviews

4/10 Poor

Heather

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
During check in the staff talked on her cell Phone to someone the entire time. We immediately went to find the pool and found out that the pool was closed. This was a deciding factor in booking this hotel. The room has a terrible smell.
Stayed 1 night in Jul 2025

4/10 Poor

Brenda, Amherst

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The carpet was filthy in room 114. No one seemed to take care of this place. The tv was blaring in the empty dining area at 7am. Why? Turn the volume down! I booked this hotel for the pool but it was closed. I’m done with comfort inns. The breakfasts are inedible.
Stayed 1 night in Jul 2025

6/10 Okay

Nan

Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities

Rude & Nasty

There was a nasty woman named Robin behind the desk, I paid for 3 separate rooms and drove 6 hours and in the morning I asked for a later checkout for all 3 rooms, (1 hour only) check out was 11, I asked for 12, well this Robin said “ABSOLUTELY NOT, WE DONT DO THAT HERE” didn’t even say, you can but there would be a fee. I’ve stayed in the best places and you can always get a late checkout. A dump like this should kiss your behind instead of being nasty. Also her cloths were very dirty, she should be changing oil, not being unfriendly and rude to guests. 8000 thumbs down 👎
Stayed 1 night in Jul 2025

10/10 Excellent

Jim

Business traveler
Liked: Cleanliness, amenities
Good for the money.
Stayed 1 night in Jul 2025

8/10 Good

Peggy J.

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Christine

Stayed 1 night in Jul 2025

2/10 Terrible

donna, Angola

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a complete disaster for the price. First, no one knew what was going on! Room dirty, burns in sink, holes in curtains, not vacuumed. Yuk! Will never stay or recommend to anyone.
Stayed 1 night in Jul 2025

10/10 Excellent

Amra

Stayed 1 night in Jun 2025

8/10 Good

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable & clean

Nice bedding and mattress. Clean lobby & carpets. Pool not available.
Stayed 5 nights in Jun 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Pool was down, couldn't connect devices to TV

Called ahead before booking a few months ago to make sure pool was working. Didn't work at all while we were there and couldn't get a DVD player to work (could not change inputs even though it was plugged in.) Front desk had no idea how to fix and forgot to even come by and check.
Stayed 2 nights in Jun 2025

8/10 Good

Bruce

Stayed 1 night in Jun 2025

2/10 Terrible

Andrew

Stayed 2 nights in Jun 2025

10/10 Excellent

Brandon

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

Lori

Disliked: Cleanliness, staff & service, property conditions & facilities
While the property boasted an 8.2 rating it was more like a 4. Ground floor room had broken window glass patched with tape. Bathtub had a patch in it. The nightstand was sticky in the front and had about an inch of dust in the back. Asked about pool and hot tub and the desk said they aren’t open. When asked for a discount the desk said we could not get one because we booked with an online booking. Breakfast was out of most things by 7:30. Looked good on the outside but looks are deceiving!
Stayed 1 night in Jun 2025

2/10 Terrible

Theresa

Traveled with family
My reservation was canceled without prior notification due to overbooking on a high demand weekend
Stayed 1 night in Jun 2025

10/10 Excellent

Ginger

Stayed 2 nights in Jun 2025

10/10 Excellent

ran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Jun 2025

2/10 Terrible

Jaki

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
We was told that the pool was up and running but when we got there she told us no it was down for repairs then our room didn't have a fridge and the room smelled like dog or a sweaty person. I will not be coming back
Stayed 1 night in Jun 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value.
Stayed 1 night in Jun 2025

6/10 Okay

Joseph

Traveled with family
Disliked: Amenities, property conditions & facilities
Stay servednitd purpose for a one night stay. Tub had some issues on side wall and TV was small. Bed was comfy and they give you enough pillows. Free breakfast was ok as well. Front desk was helpful trying to add stay for points but not friendly
Stayed 1 night in Jun 2025

4/10 Poor

Eric

Stayed 1 night in Jun 2025

4/10 Poor

sunny

Traveled with family and small children, Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty, the bedsheets were like they haven’t been washed, room smells like it was used as a smoking room. I asked and confirmed with the staff and was told this is non smoking property so it shouldn’t be. The staff was very helpful but before making any decision they were calling management and mentioned that they will get in trouble if not. Checked out in very early morning and it was not a breakfast time, kids tried to have muffin and was told not to take it or she will get in trouble. I am like, we are paying for this. But any ways clearly choice hotels have reduced their standards. I will not stay there again and wouldn’t recommend it to anyone either.
Stayed 2 nights in Jun 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Shreedutta

Traveled with family
Disliked: Property conditions & facilities
I got this for $200 a day cost. It is not that value for price! Old property with 90s decors- lined wallpaper, old carpets, tiled floors. The TV remote working partially. Old amenities. Breakfast was ok with eggs, bacon and waffles. The juice machine mixing extra water in juice - the receptionist tried to fix and was successful to some extent. I’d compare it to motel 6, red roof inn level. For extra $20, holiday inn next door was available. Nothing big issues overall.
Stayed 1 night in Jun 2025